Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,125 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2011 Volkswagen Jetta Owner Comments

problem #1

Sep 112013

Jetta 4-cyl Diesel

  • 45,125 miles


I was on my way home after work approximately 6-7 pm doing 45 mph. I looked down to my instrument cluster to check my speed to make sure I wasn't speeding. Then I saw the glow plug light blinking multiple times then about less than 5-10 seconds later my engine cut out. I cost off into a harper college parking lot came to a stop. I tried to start the car 2-3 times, each time the engine was crackin over but wouldn't start it up. I called the tow truck company and had the vehicle towed to VW dealer in schaumburg, il ( fox valley VW) dealer said the high pressure fuel pump failed. Vwoa cover this under power train warranty 5/60K warranty. The dealer replace hpfp, lift pump, pump in gas tank, fuel lines to engine, coils etc... repairs came to roughly $5300. Vwoa only give 12/12K miles warranty on the hpfp. This is a known problem on some VW with cjaa 2.0L turbo diesel engines and vwoa has not found the defect in the hpfp.vwoa should extend the hpfp to 100K miles due to deft in the hpfp since they haven't found the problem and corrected it.

- Volo, IL, USA

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