Notes: Digging through the long list of NHTSA complaints about a sudden loss of engine power and the high pressure fuel pump failing, it's never good to come across the "my car (with a cold engine) set itself on fire in the middle of the night" complaint.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
30,108 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2011 Volkswagen Jetta Owner Comments

problem #1

Nov 292011

Jetta 4-cyl Diesel

  • 30,108 miles


This is a re-occurrence of the complaint 10425920 that was submitted by me on 17 September and is listed on this site. It has happened again. Symptomatically it is the same. While trying to gain access to the vehicle the key fob wouldn't open the doors. After gaining entry to the vehicle all locks are inoperative and the fuse is blown. The initial issue was worked on by my local VW dealer but due to the odd nature of the issue VW tech was consulted. The system fuse will only blow if I try to gain entry to the car with the key fobs. If a new fuse is installed and the sensors on the actual door handles are used the fuse will not blow. The dealer had the car for a week and VW was indecisive about what to do. VW advised the dealership to jump out the fuse and return the vehicle to me (and they did!) until they could figure out the way ahead. I was asked to return the vehicle to the dealer a few weeks later and a complete replacement central locking control unit was installed. I am returning the car to the dealer for another attempt at solving the problem. I am quite sure that VW shouldn't be advising dealerships to jump out fuses and return vehicles to customers for use. Beyond the technical issue VW techlines behavior is alarming and it would be worth asking to see the dialog files for my issue. I will advise regarding the outcome of this next visit.

- Springvale, ME, USA

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