Notes: VW updated the Jetta's interior and added new features like backup cameras to certain trims. Time will tell if these adjustments start falling apart.


definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
21,500 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Volkswagen Jetta accessories - exterior problems

accessories - exterior problem

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2013 Volkswagen Jetta Owner Comments

problem #2

Sep 262014

Jetta 4-cyl

  • 11,000 miles


Sunroof shattered while driving in the country, no other cars nearby, nothing overhead, no apparent reason, it just blew up throwing glass everywhere. Luckily my 5 and 6 year old were not in the backseat :)

- California, MD, USA

problem #1

Sep 102014


  • 32,000 miles
Driving home on I-4 the evening of Sep 10, 2014 and heard a loud pop/gunshot sound from the sunroof, then started hearing glass debris blowing off the car. It was quite a shock to both myself and girlfriend in the moment. Luckily, I had the sunroof interior cover closed so it did not fall into the car while we were driving. I did not stop as I wasn't sure if it was safe, but after arriving home about 8-10 mins later I inspected the car noticing that the glass was not shattered in, but pushed outward like the impact came from the inside. There was a huge hole in the center with chards of glass inside and the entire sunroof has cracks throughout. Not sure whether to file a claim or go to the dealership for further inspection. I was driving about 65mph on the interstate, so there wasn't a possibility for vandalism. The temperature was in the low 80's.

- Orlando, FL, USA

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