hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
59,423 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Volkswagen Routan brakes problems

brakes problem

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2011 Volkswagen Routan Owner Comments

problem #4

Dec 192016


  • 45,126 miles


Integrated body control/ECU:tipm module malfunction.

- Arlington, TX, USA

problem #3

Dec 102016


  • 105,000 miles
I have been struggling with starting my Volkswagen Routan on the initial engagement of the key, the problem started within the last two months. In the same time frame, the vehicle would suddenly turn off in the middle of driving. I have seen that in 2009 and 2010 model there was a recall of the ignition switch that showed similar issues. My car does have 10000 miles, so I am trying to determine if it was an initial faulty item or a part that needs to be replaced. The dealership replaced the tipm module, but it did not correct the issues. I want to see if other 2011 models are experiencing the same issues, and wether the 2011 models should be extended to the recall for the 2009/2010 models.

- Vail, AZ, USA

problem #2

Nov 022016

Routan 6-cyl

  • 67,566 miles
The van hesitates to start. It has turned off by itself while driving. The blinkers (right and left) sometimes work. The hazard lights sometimes work. The ac comes on and then comes off. We are the original owners and have kept up with maintenance on the van. We took the van into Volkswagen dealer service and were told that the 2011 model was plagued with electrical problems. We were told this time our tipm needs to be replaced. All of the problems we are experiencing are related to a problem Chrysler (who made the van) admitted to. Volkswagen will not replace the part. The tipm is known for not getting fuel to the engine which can stop the van. This has happened to us twice.

- Katy, TX, USA

problem #1

Jul 312012


  • 20,000 miles
Intermittent starts an stops turn key won`T start sometimes trouble started in 2012 took it to shop didn`T act up for them said nothing was wrong so I sort of lived with it it always started after a few tries but latley it start turning off while im driving went to dealer told me they never heard of such a thing happening I tcame home an googled it there were 2 recalls for that reason for 2009 AN2010 vans I believe they out right lied to me apparently the first quick fix recall got put in my van please help me I`ve had 2 close calls on the highway when it died while merging on to a highway it`S the only van I got an need it for work I live paycheck to paycheck I emailed Volkswagen an got no response there to busy with there deisel recall to bother with me the phone wait was over an hour so I hung up I sure my van is not to only one with issue my wife`S hair girl traded her van off because they wouldn`T fix it this a dangerous issue

- Streator, IL, USA

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