I HAVE HAD THE CAR INTO Larry Hill Ford in Cleveland, TN twice for repair with warranty. Now the car is over 70,000 miles and I took it in and they wanted to charge me $172.00 for diagnostics for the same problem I have continuously had. They told me the clutches were no longer under warranty, but to determine if it is the computer module, I had to pay the diagnostic fee. They were willing to keep the car and give me a rental for another safety issues with latches, but I returned the rental and told them to forget about it.

I had already expressed concern of returning the same day with the rental and my car to be picked up, as I was undergoing chemotherapy. I told them I couldn't guarantee how I would feel at the end of the day. In reality I drove 45 miles for my car to be fixed and it did not get fixed. At the time I did not have the money, hence not working, on short term disability due to chemotherapy.

Very, very disappointed with how this issue was managed. Furthermore, Larry Hill Ford was a huge disappointment.

This problem is unreal, been back to dealership three times for it and was told there was nothing they could do about it, we were told to take it out on the damn highway and floor it to clear the transmission out, it has gotten so bad that whenever we start up it feels like a damn bucking horse, when we have stopped on occasion on a slight hill like coming out of the hospital parking lot, with foot on brake it started to roll back for no reason, we are so fed up with this we want to junk the car, all we get from Ford is there is nothing wrong with our transmission. This thing is going on way too long, afraid it might cause us to have an accident when we can't start up from a stop sign or stop light, tired of having horns blown at us because car is so slow and bucking so bad at times.

Update from Nov 29, 2017: We are still having problems with the transmission, it is only getting worse, was on 93 North today and almost was re-ended because I tried to move forward when traffic started up again and the car just keep bucking, could only move about 10 miles phr. It has gotten so bad that my wife is afraid to drive the car and most of our traveling is done on the highway from Lowell, Ma to Boston, Ma. When it starts to buck it feels as though we are on a bucking horse. If I wasn't so polite I would use way different language.

When I purchased to vehicle, I had bad vibes because someone had return the car with only 12,000 miles. I should have followed my feelings, when I called to report that they car was skipping and jumping, I was told that it was normal. However, after my brother drove the vehicle he told me it was a transmission issue and to take in back to dealership. I did and they replaced the part. Here it is not a year later and I am having the same issue problems. I received a post card several months ago indicating that a Class Action settlement was in progress. I am so angry because I have car notes for 2 more years. This is not fair. I begin researching and found hundreds of complaints online...Are we suppose to accept this and just continue to go back to the dealership for replacement once or twice a year. I DON'T WANT THIS CAR ANYMORE! HELP PLEASE!

Transmission (in addition to crappy blue tooth, a persistent awful smell since it was new, and the back up alarm not working ever) is terrible. Transmission is jerky and has little power. Super unsafe for pulling out in front of other cars, even when they are a distance away.This has been an issue since it was new and FORD is not interested in fixing the problem for consumers. Got the car brand new on a lease and started noticing problems within a few months - since Feb 2015. Ongoing issues. Its at the dealer again and last time the excuse was that it has computer issues (the computer navigation system or something), this time it is supposedly the clutch. If FORD is aware of the problem why am I still forced to drive a car that is unsafe? The dealer assured me it was just going to be annoying but safe to drive until they get the part in! This is a known issue and the cars are still on the road. Anyone else filing a claim for the lemon law in CA? I think we need a group action claim against Ford.

I have a 2011 Ford Fiesta SES. Had transmission problems beginning in 2013. Dealer said it was a computer chip problem. Left car for 2 days while repairs were made. Door lock recall completed in 2014. Had to replace both rear shocks because they had leaked all fluids. Cost $400 +. Got no response from Ford when I asked if this was a common problem.

Also have a 2014 Ford Focus hatchback. Both of these cars were bought new from Ford dealers.

Transmission started having problems in 2015. Dealer had car for 3 days and replaced entire transmission.

Have door lock recall to be completed on my next trip to dealer for regular service.

Both of these cars have been meticulously maintained since new.

CAR JERKED TO THE LEFT PARTIALLY CROSSING INTO PASSING LANE. jerked AND BUCKED UNPREDICTABILITY. Serviced by Day Ford in Monroeville Pa.'and Schultz Ford in Harmarville, Pa. The last repair in Harmarville, Pa. involved clutch replacement. The repair improved gas mileage, but the transmission became very noisy and unpredictable jerking, slipping. I believe I paid the balance of my lease and leased a 2016 Ford Cmax. I probably paid too much, but I got a safer car. I do not have any of the paper work, the dealership made the problem sound rare, until I got this letter I had no idea. I am 74 years and don't interact with many people the longer I am retired.

Update from Jul 19, 2017: Added vin number