TSB List for the 2020 Subaru Outback

Technical Service Bulletins (TSBs) for the 2020 Outback are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
  • POWER TRAIN
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:SOFTWARE
  • VISIBILITY
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • AIR BAGS
  • SEAT BELTS
  • STRUCTURE
  • STRUCTURE:BODY:TAILGATE
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
  • STRUCTURE:INTERIOR PANELS:DASHBOARD
  • LATCHES/LOCKS/LINKAGES
  • SEATS
  • FORWARD COLLISION AVOIDANCE
  • FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
  • EQUIPMENT
  • EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:GFCI/AFCI
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • STEERING

    • TSB #12-315-21

      Date Announced:
      MAR 10, 2021
      NHTSA ID:
      #10189666

      This bulletin announces a design change made to the steering column cover in response to customer concerns of a rubbing -type sound heard when turning the steering wheel. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #WUL-97R

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10165503

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. Read More »

    • TSB #RetailerAnnounce

      Date Announced:
      SEP 25, 2019
      NHTSA ID:
      #10165518

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. Read More »

    • TSB #SubaruAnnounceme

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165502

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. Read More »

    SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

    • TSB #WUL-97R

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10165503

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. Read More »

    • TSB #SubaruAnnounceme

      Date Announced:
      SEP 11, 2019
      NHTSA ID:
      #10165502

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. Read More »

    ENGINE (PWS)

    • TSB #14-27-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188183

      This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »

    • TSB #WUU-06R

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169877

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #11-202-21R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188167

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »

    • TSB #11-202-21

      Date Announced:
      FEB 04, 2021
      NHTSA ID:
      #10188162

      This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188216

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #Subarunet Announ

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182243

      Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed. Read More »

    • TSB #WRE-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182244

      Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed. Read More »

    • TSB #02-185-20

      Date Announced:
      OCT 22, 2020
      NHTSA ID:
      #10182234

      This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 10, 2019
      NHTSA ID:
      #10169872

      WUU-06 ECM Reprogramming for DTC C1424 Customer Satisfaction Service Program. Read More »

    • TSB #02-184-19

      Date Announced:
      DEC 03, 2019
      NHTSA ID:
      #10169828

      This Service Information Bulletin provides the proper tightening / torque sequence to follow when installing Intake Duct #3 onto the intercooler assembly. Following the sequence below will insure the bolts remain fully tightened. Read More »

    • TSB #16-125-19

      Date Announced:
      OCT 21, 2019
      NHTSA ID:
      #10166921

      This Service Information Bulletin outlines design changes made to the TR580 CVT oil pan assembly. The changes are as follows: a?? The CVT oil pan material has been changed from steel to aluminum. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    POWER TRAIN

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-128-20R

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186418

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186416

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-131-20

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183714

      This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #16-128-20R

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182212

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »

    • TSB #09-70-19

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10166902

      This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them. Read More »

    ELECTRICAL SYSTEM

    • TSB #15-259-20R

      Date Announced:
      MAR 24, 2021
      NHTSA ID:
      #10189677

      This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »

    • TSB #15-277-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188197

      This bulletin provides the procedure which must be followed to properly register the Map Update Request Code assigned to the exchange CCU with the Subaru Map Update web portal. Read More »

    • TSB #07-189-21

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188174

      This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly. Read More »

    • TSB #WRI-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188176

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest ... Read More »

    • TSB #WRH-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188177

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #11-202-21R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188167

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »

    • TSB #15-240-19R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188168

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #11-202-21

      Date Announced:
      FEB 04, 2021
      NHTSA ID:
      #10188162

      This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188216

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #07-184-20R

      Date Announced:
      JAN 28, 2021
      NHTSA ID:
      #10186436

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #16-128-20R

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186418

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »

    • TSB #WRH-20R

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186296

      Subaru of America, Inc. is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »

    • TSB #WRI-20R

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186410

      In the interest of customer satisfaction, Subaru of America, Inc. is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version. Read More »

    • TSB #15-242-19R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186377

      This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »

    • TSB #15-267-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186378

      This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »

    • TSB #15-266-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186379

      This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-265-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186380

      This bulletin provides an overview and basic instructions for use of the a??Destination to Vehiclea?? feature of the Gen 2 Telematics system. Read More »

    • TSB #15-219-18R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186391

      This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186393

      Subaru of America, Inc. is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186397

      In the interest of customer satisfaction, Subaru of America, Inc. is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version. Read More »

    • TSB #15-257-19R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186426

      This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      JAN 05, 2021
      NHTSA ID:
      #10186306

      Campaigns WRH-20 and WRI-20 related to a Denso Gen 4 CP1 software update. Critical points to avoiding unnecessary hardware replacement. Read More »

    • TSB #01-168-09R

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10186348

      The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »

    • TSB #WRI-20R

      Date Announced:
      DEC 31, 2020
      NHTSA ID:
      #10185074

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest ... Read More »

    • TSB #07-187-20

      Date Announced:
      DEC 31, 2020
      NHTSA ID:
      #10185094

      This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during Subaru Select Monitor (SSM) diagnosis of the DMS. Read More »

    • TSB #15-261-20R

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10185073

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #WRH-20R

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10185075

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »

    • TSB #15-246-19R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185078

      This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185085

      The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback. Read More »

    • TSB #15-219-18R

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185076

      This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185070

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185071

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest ... Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185072

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »

    • TSB #15-259-20R

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10185063

      This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »

    • TSB #15-273-20

      Date Announced:
      NOV 24, 2020
      NHTSA ID:
      #10183709

      This Service Information Bulletin addresses isolated customer concerns regarding the CP1 Base Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and / or shutting off intermittently. Read More »

    • TSB #15-261-20R

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183705

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units. Read More »

    • TSB #15-275-20

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183700

      This Service Information Bulletin provides a testing procedure for the microphone used in Denso CP1 infotainment systems. Read More »

    • TSB #06-81-20

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10182248

      This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM). Read More »

    • TSB #WRE-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182244

      Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #16-128-20R

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10182212

      This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180736

      Update your STARLINK Multimedia Software for vehicles with 11.6-inch display. Read More »

    • TSB #15-273-20

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180685

      This service information bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and/or shutting off ... Read More »

    • TSB #15-261-20R

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180686

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      AUG 28, 2020
      NHTSA ID:
      #10179420

      Due to the FOTA update concerns there has been an increased demand for the CCU (Cockpit Control Unit) and the 11.6 " (Mid and High) CID. Read More »

    • TSB #15-258-19R

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179412

      This service information bulletin involves DTC U0254 "Lost Communication with Remote Control Module". Read More »

    • TSB #15-270-20

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10179410

      This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed. Read More »

    • TSB #15-261-20R

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179384

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #07-176-20R

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179381

      This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »

    • TSB #15-268-20

      Date Announced:
      JUL 27, 2020
      NHTSA ID:
      #10177832

      USB map data update procedure for Denso Gen 4 Navigation equipped system. Read More »

    • TSB #15-219-18R

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177820

      This Service information bulletin provides Telematics system/generation applicability. Read More »

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-195-16R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177819

      This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »

    • TSB #15-249-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177818

      This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      MAY 22, 2020
      NHTSA ID:
      #10176027

      Subaru Service and Technical Support Line Newsletter. (QMR of the Month) Read More »

    • TSB #15-261-20R

      Date Announced:
      MAY 21, 2020
      NHTSA ID:
      #10176026

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Gen Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #06-176-20

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10176021

      This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6, when they appear in memory all at the same time as a group. Read More »

    • TSB #15-249-19R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174536

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174535

      Subaru's QMR of the month winner. Read More »

    • TSB #15-257-19R

      Date Announced:
      APR 10, 2020
      NHTSA ID:
      #10174513

      This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises. Read More »

    • TSB #15-219-18R

      Date Announced:
      APR 08, 2020
      NHTSA ID:
      #10174512

      This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-249-19R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173128

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-261-20

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173116

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #15-259-20

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171933

      This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »

    • TSB #07-165-20R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171083

      This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-246-19R

      Date Announced:
      DEC 23, 2019
      NHTSA ID:
      #10169850

      This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »

    • TSB #15-249-19R

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169825

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #Tech Tips

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169846

      Subaru Service and Technical Support Line Newsletter. Read More »

    • TSB #WUU-06R

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169877

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »

    • TSB #WUU-06

      Date Announced:
      DEC 11, 2019
      NHTSA ID:
      #10169869

      "In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »

    • TSB #15-258-19

      Date Announced:
      DEC 03, 2019
      NHTSA ID:
      #10169829

      This Service Information Bulletin involves DTC U0254 a??Lost Communication with Remote Control Modulea??. Read More »

    • TSB #Subaru Tect Tips

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169826

      Announcement of the QMR of the month winner. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #Subaru technical

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168621

      The all-new 2020 Outback/Legacy line has adopted a new Gen4 infotainment system to support the audio/navigation features. Read More »

    • TSB #15-257-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168623

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #15-249-19R

      Date Announced:
      OCT 21, 2019
      NHTSA ID:
      #10166918

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-252-19R

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10166903

      This Service Information Bulletin provides the procedure for programming the RES fobs used with the H001SAN100 Remote Engine Starter accessory installed on (turn) Key Start -equipped vehicles. Read More »

    • TSB #15-252-19

      Date Announced:
      OCT 01, 2019
      NHTSA ID:
      #10166882

      This Service Information Bulletin provides the procedures for programing the RES fobs used with the H001SAN100 Remote Engine Starter accessory installed on (turn) Key Start-equipped vehicles. Read More »

    • TSB #15-250-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165546

      This Service Information Bulletin provides a procedure for removing what appears like a lattice pattern on the display screens of the dual 7.0-inch audio unit. Read More »

    • TSB #15-251-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165548

      This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-249-19

      Date Announced:
      SEP 18, 2019
      NHTSA ID:
      #10165507

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-246-19R

      Date Announced:
      SEP 17, 2019
      NHTSA ID:
      #10165506

      This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      SEP 04, 2019
      NHTSA ID:
      #10165498

      Subaru service and technical support line news letter. Read More »

    • TSB #15-246-19

      Date Announced:
      AUG 15, 2019
      NHTSA ID:
      #10164191

      "This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #Subarunet Announ

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179411

      Concern with latest 2020 MY Legacy / Outback Gen 4 CP1 FOTA Software Update. Read More »

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    VISIBILITY

    • TSB #12-307-21

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186368

      This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #07-189-21

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188174

      This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    AIR BAGS

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    SEAT BELTS

    • TSB #12-203-16R

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186363

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    STRUCTURE

    • TSB #12-315-21

      Date Announced:
      MAR 10, 2021
      NHTSA ID:
      #10189666

      This bulletin announces a design change made to the steering column cover in response to customer concerns of a rubbing -type sound heard when turning the steering wheel. Read More »

    • TSB #12-313-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188204

      This bulletin announces changes made to the rear door weatherstrip to optimize their water sealing performance. Read More »

    • TSB #12-314-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188205

      This bulletin announces availability of new weatherstrips designed to eliminate a squeaking / chirp-type sound heard when closing the front doors. Read More »

    • TSB #07-189-21

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188174

      This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly. Read More »

    STRUCTURE:BODY:TAILGATE

    • TSB #12-300-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186381

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    STRUCTURE:INTERIOR PANELS:DASHBOARD

    • TSB #10-97-20

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180729

      This bulletin announces availability of new center vent grille assemblies which contain an enhanced control mechanism to ensure complete closing when the operator chooses to close off airflow. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #07-173-20

      Date Announced:
      MAR 20, 2020
      NHTSA ID:
      #10173135

      This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »

    SEATS

    • TSB #12-203-16R

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186363

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    • TSB #07-165-20R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171083

      This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »

    FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

    • TSB #06-81-20

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10182248

      This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM). Read More »

    EQUIPMENT

    • TSB #12-317-21

      Date Announced:
      MAR 29, 2021
      NHTSA ID:
      #10189608

      This bulletin announces a change to the mat located in the inside tray of the center console box lid to address concerns of shrinking and deformation. Read More »

    • TSB #05-84-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188201

      This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »

    • TSB #12-313-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188204

      This bulletin announces changes made to the rear door weatherstrip to optimize their water sealing performance. Read More »

    • TSB #12-314-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188205

      This bulletin announces availability of new weatherstrips designed to eliminate a squeaking / chirp-type sound heard when closing the front doors. Read More »

    • TSB #15-277-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188197

      This bulletin provides the procedure which must be followed to properly register the Map Update Request Code assigned to the exchange CCU with the Subaru Map Update web portal. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #14-27-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188183

      This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-240-19R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188168

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #14-22-16R

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187315

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #WRH-20R

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186296

      Subaru of America, Inc. is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »

    • TSB #12-300-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186381

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #15-267-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186378

      This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »

    • TSB #15-265-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186380

      This bulletin provides an overview and basic instructions for use of the a??Destination to Vehiclea?? feature of the Gen 2 Telematics system. Read More »

    • TSB #12-307-21

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186368

      This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      JAN 05, 2021
      NHTSA ID:
      #10186306

      Campaigns WRH-20 and WRI-20 related to a Denso Gen 4 CP1 software update. Critical points to avoiding unnecessary hardware replacement. Read More »

    • TSB #01-168-09R

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10186348

      The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #15-246-19R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185078

      This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185085

      The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback. Read More »

    • TSB #15-219-18R

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185076

      This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185070

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185071

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest ... Read More »

    • TSB #Subarunet Announ

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10185072

      Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »

    • TSB #18-203-20

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183704

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-275-20

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183700

      This Service Information Bulletin provides a testing procedure for the microphone used in Denso CP1 infotainment systems. Read More »

    • TSB #12-300-20R

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183694

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #06-81-20

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10182248

      This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM). Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180736

      Update your STARLINK Multimedia Software for vehicles with 11.6-inch display. Read More »

    • TSB #15-273-20

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180685

      This service information bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and/or shutting off ... Read More »

    • TSB #15-261-20R

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180686

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units. Read More »

    • TSB #10-97-20

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180729

      This bulletin announces availability of new center vent grille assemblies which contain an enhanced control mechanism to ensure complete closing when the operator chooses to close off airflow. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179411

      Concern with latest 2020 MY Legacy / Outback Gen 4 CP1 FOTA Software Update. Read More »

    • TSB #15-270-20

      Date Announced:
      AUG 19, 2020
      NHTSA ID:
      #10179410

      This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed. Read More »

    • TSB #07-176-20R

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179381

      This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »

    • TSB #14-22-16R

      Date Announced:
      AUG 04, 2020
      NHTSA ID:
      #10179378

      Special Service Tools Cross Reference List. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-261-20R

      Date Announced:
      MAY 21, 2020
      NHTSA ID:
      #10176026

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Gen Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #06-176-20

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10176021

      This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6, when they appear in memory all at the same time as a group. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #01-181-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174543

      All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-249-19R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173128

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-261-20

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173116

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units. Read More »

    • TSB #18-198-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173027

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-130-08R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171939

      This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #15-259-20

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171933

      This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »

    • TSB #12-280-20

      Date Announced:
      JAN 31, 2020
      NHTSA ID:
      #10171106

      This bulletin provides a procedure to address a limited number of customer concerns regarding a visible gap between the A-Pillar trim panel and the head liner. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #Subaru Tect Tips

      Date Announced:
      DEC 02, 2019
      NHTSA ID:
      #10169826

      Announcement of the QMR of the month winner. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #Subaru technical

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168621

      The all-new 2020 Outback/Legacy line has adopted a new Gen4 infotainment system to support the audio/navigation features. Read More »

    • TSB #15-257-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168623

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #15-249-19

      Date Announced:
      SEP 18, 2019
      NHTSA ID:
      #10165507

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

    EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:GFCI/AFCI

    • TSB #15-277-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188197

      This bulletin provides the procedure which must be followed to properly register the Map Update Request Code assigned to the exchange CCU with the Subaru Map Update web portal. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #07-175-20

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173200

      This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's Driver Monitoring System (DMS) settings when servicing the vehicle. Read More »

    • TSB #15-249-19

      Date Announced:
      SEP 18, 2019
      NHTSA ID:
      #10165507

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-261-20R

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10185073

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #15-259-20R

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10185063

      This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »

    • TSB #15-249-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177818

      This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #01-183-20

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175984

      Vehicle repair program for customers affected by the COVID-19 quarantine. Read More »

    • TSB #07-165-20R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171083

      This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »

    • TSB #Retailer Announm

      Date Announced:
      SEP 03, 2019
      NHTSA ID:
      #10165513

      A Special SBR Quality Monitoring Team is currently in the USA monitoring the launch of these much-anticipated new models. The Team is very interested in EVERYTHING related to these new vehicles. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #12-313-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188204

      This bulletin announces changes made to the rear door weatherstrip to optimize their water sealing performance. Read More »

    • TSB #12-314-21

      Date Announced:
      FEB 26, 2021
      NHTSA ID:
      #10188205

      This bulletin announces availability of new weatherstrips designed to eliminate a squeaking / chirp-type sound heard when closing the front doors. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #12-300-20R

      Date Announced:
      JAN 15, 2021
      NHTSA ID:
      #10186381

      This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »

    • TSB #12-307-21

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186368

      This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185082

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #12-203-16R

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185083

      This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »

    • TSB #Subaru Retailers

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185085

      The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179411

      Concern with latest 2020 MY Legacy / Outback Gen 4 CP1 FOTA Software Update. Read More »

    • TSB #07-176-20R

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179381

      This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »

    • TSB #15-261-20

      Date Announced:
      MAR 10, 2020
      NHTSA ID:
      #10173116

      The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units. Read More »

    • TSB #17-17-13R

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171089

      This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #216316

      Date Announced:
      AUG 12, 2016
      NHTSA ID:
      #10182589

      This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »

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