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2020 Subaru Outback
232 Technical Service Bulletins (TSBs)
TSB List for the 2020 Subaru Outback
Technical Service Bulletins (TSBs) for the 2020 Outback are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #12-315-21
This bulletin announces a design change made to the steering column cover in response to customer concerns of a rubbing -type sound heard when turning the steering wheel. Read More »
SERVICE BRAKES, HYDRAULIC
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TSB #WUL-97R
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. Read More »
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TSB #RetailerAnnounce
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. Read More »
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TSB #SubaruAnnounceme
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. Read More »
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
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TSB #WUL-97R
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. Read More »
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TSB #SubaruAnnounceme
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which the brake pedal mounting bracket may have an insufficiently tightened or missing bolt. A total of 3,450 U.S. Read More »
ENGINE (PWS)
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TSB #14-27-21
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »
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TSB #WUU-06R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »
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TSB #216316
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
ENGINE AND ENGINE COOLING
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TSB #11-202-21R
This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »
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TSB #11-202-21
This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed. Read More »
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TSB #WRE-20
Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed. Read More »
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TSB #02-185-20
This Service Information Bulletin announces availability of a new B2 (LH) INTAKE Camshaft. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #Subarunet Announ
WUU-06 ECM Reprogramming for DTC C1424 Customer Satisfaction Service Program. Read More »
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TSB #02-184-19
This Service Information Bulletin provides the proper tightening / torque sequence to follow when installing Intake Duct #3 onto the intercooler assembly. Following the sequence below will insure the bolts remain fully tightened. Read More »
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TSB #16-125-19
This Service Information Bulletin outlines design changes made to the TR580 CVT oil pan assembly. The changes are as follows: a?? The CVT oil pan material has been changed from steel to aluminum. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »
POWER TRAIN
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #16-128-20R
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »
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TSB #16-132-20R
This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #16-131-20
This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »
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TSB #16-128-20R
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »
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TSB #09-70-19
This Service Information Bulletin outlines design changes made to the coolant hoses for the CVT fluid cooler and the spring-type clamps used to secure them. Read More »
ELECTRICAL SYSTEM
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TSB #15-259-20R
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »
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TSB #15-277-21
This bulletin provides the procedure which must be followed to properly register the Map Update Request Code assigned to the exchange CCU with the Subaru Map Update web portal. Read More »
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TSB #07-189-21
This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly. Read More »
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TSB #WRI-20R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest ... Read More »
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TSB #WRH-20R
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »
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TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
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TSB #11-202-21R
This bulletin announces availability of reprogramming files for the Engine Control Module (ECM). Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
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TSB #11-202-21
This bulletin announces availability of reprogramming files for the ECM. These new files will address DTC P1160 and customer concerns of extended cranking in cold temperatures. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
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TSB #16-128-20R
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 -TRANSMISSION FLUID PRESSURE SENSOR / SWITCH a??Aa?? CIRCUIT LOW determines the sensor itself is OK but the transmission wiring harness ... Read More »
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TSB #WRH-20R
Subaru of America, Inc. is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »
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TSB #WRI-20R
In the interest of customer satisfaction, Subaru of America, Inc. is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version. Read More »
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TSB #15-242-19R
This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »
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TSB #15-267-20R
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
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TSB #15-266-20R
This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
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TSB #15-265-20R
This bulletin provides an overview and basic instructions for use of the a??Destination to Vehiclea?? feature of the Gen 2 Telematics system. Read More »
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TSB #15-219-18R
This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System. Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »
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TSB #Subarunet Announ
In the interest of customer satisfaction, Subaru of America, Inc. is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest version. Read More »
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TSB #15-257-19R
This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
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TSB #Subarunet Announ
Campaigns WRH-20 and WRI-20 related to a Denso Gen 4 CP1 software update. Critical points to avoiding unnecessary hardware replacement. Read More »
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TSB #01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »
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TSB #WRI-20R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest ... Read More »
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TSB #07-187-20
This Service Information Bulletin provides a remedy procedure to use when a communication error message appears during Subaru Select Monitor (SSM) diagnosis of the DMS. Read More »
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TSB #15-261-20R
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »
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TSB #WRH-20R
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »
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TSB #15-246-19R
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »
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TSB #Subaru Retailers
The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback. Read More »
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TSB #15-219-18R
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »
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TSB #Subarunet Announ
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest ... Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »
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TSB #15-259-20R
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »
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TSB #15-273-20
This Service Information Bulletin addresses isolated customer concerns regarding the CP1 Base Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and / or shutting off intermittently. Read More »
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TSB #15-261-20R
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units. Read More »
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TSB #15-275-20
This Service Information Bulletin provides a testing procedure for the microphone used in Denso CP1 infotainment systems. Read More »
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TSB #06-81-20
This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM). Read More »
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TSB #WRE-20
Subaru of America, Inc. (Subaru) is initiating a new voluntary emission recall for certain 2020 model year 2.5L Outback vehicles in which an incorrect ignition coil(s) may have been installed. Read More »
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TSB #07-183-20
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »
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TSB #16-128-20R
This bulletin announces availability of a new transmission harness for use when diagnosis of DTC P0842 determines the sensor itself is OK but the transmission wiring harness is NG. Read More »
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TSB #Subaru Starlink
Update your STARLINK Multimedia Software for vehicles with 11.6-inch display. Read More »
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TSB #15-273-20
This service information bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and/or shutting off ... Read More »
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TSB #15-261-20R
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units. Read More »
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TSB #Subarunet Announ
Due to the FOTA update concerns there has been an increased demand for the CCU (Cockpit Control Unit) and the 11.6 " (Mid and High) CID. Read More »
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TSB #15-258-19R
This service information bulletin involves DTC U0254 "Lost Communication with Remote Control Module". Read More »
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TSB #15-270-20
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed. Read More »
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TSB #15-261-20R
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »
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TSB #07-176-20R
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »
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TSB #15-268-20
USB map data update procedure for Denso Gen 4 Navigation equipped system. Read More »
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TSB #15-219-18R
This Service information bulletin provides Telematics system/generation applicability. Read More »
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TSB #15-267-20
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
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TSB #15-266-20
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
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TSB #15-195-16R
This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »
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TSB #15-249-19R
This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #Subaru Tech Tips
Subaru Service and Technical Support Line Newsletter. (QMR of the Month) Read More »
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TSB #15-261-20R
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Gen Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »
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TSB #06-176-20
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6, when they appear in memory all at the same time as a group. Read More »
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TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #15-195-16R
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #Subaru Tech Tips
Subaru's QMR of the month winner. Read More »
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TSB #15-257-19R
This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises. Read More »
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TSB #15-219-18R
This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process. Read More »
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TSB #07-173-20
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
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TSB #17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #15-261-20
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units. Read More »
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TSB #18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »
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TSB #01-180-20
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »
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TSB #15-259-20
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »
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TSB #07-165-20R
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »
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TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #15-246-19R
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »
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TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
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TSB #Tech Tips
Subaru Service and Technical Support Line Newsletter. Read More »
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TSB #WUU-06R
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »
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TSB #WUU-06
"In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a Service Program to reprogram the Engine Control Module (ECM) on certain 2019-2020MY Ascent and 2020MY Legacy & Outback vehicles. Read More »
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TSB #15-258-19
This Service Information Bulletin involves DTC U0254 a??Lost Communication with Remote Control Modulea??. Read More »
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TSB #Subaru Tect Tips
Announcement of the QMR of the month winner. Read More »
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TSB #15-251-19R
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #Subaru technical
The all-new 2020 Outback/Legacy line has adopted a new Gen4 infotainment system to support the audio/navigation features. Read More »
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TSB #15-257-19
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
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TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
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TSB #15-252-19R
This Service Information Bulletin provides the procedure for programming the RES fobs used with the H001SAN100 Remote Engine Starter accessory installed on (turn) Key Start -equipped vehicles. Read More »
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TSB #15-252-19
This Service Information Bulletin provides the procedures for programing the RES fobs used with the H001SAN100 Remote Engine Starter accessory installed on (turn) Key Start-equipped vehicles. Read More »
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TSB #15-250-19
This Service Information Bulletin provides a procedure for removing what appears like a lattice pattern on the display screens of the dual 7.0-inch audio unit. Read More »
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TSB #15-251-19
This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #15-249-19
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
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TSB #15-246-19R
This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »
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TSB #Subaru Tech Tips
Subaru service and technical support line news letter. Read More »
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TSB #15-246-19
"This Service Information Bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #Subarunet Announ
Concern with latest 2020 MY Legacy / Outback Gen 4 CP1 FOTA Software Update. Read More »
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TSB #11-200-20R
This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »
VISIBILITY
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TSB #12-307-21
This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies. Read More »
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
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TSB #07-189-21
This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly. Read More »
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TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
AIR BAGS
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TSB #17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
SEAT BELTS
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
STRUCTURE
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TSB #12-315-21
This bulletin announces a design change made to the steering column cover in response to customer concerns of a rubbing -type sound heard when turning the steering wheel. Read More »
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TSB #12-313-21
This bulletin announces changes made to the rear door weatherstrip to optimize their water sealing performance. Read More »
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TSB #12-314-21
This bulletin announces availability of new weatherstrips designed to eliminate a squeaking / chirp-type sound heard when closing the front doors. Read More »
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TSB #07-189-21
This bulletin announces availability of new front door window regulator assemblies in response to limited concerns of erratic operation of the anti-entrapment feature and/or the door glass either not closing or closing very slowly. Read More »
STRUCTURE:BODY:TAILGATE
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TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE
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TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
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TSB #07-173-20
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
STRUCTURE:INTERIOR PANELS:DASHBOARD
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TSB #10-97-20
This bulletin announces availability of new center vent grille assemblies which contain an enhanced control mechanism to ensure complete closing when the operator chooses to close off airflow. Read More »
LATCHES/LOCKS/LINKAGES
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TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
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TSB #07-173-20
This Service Information Bulletin provides insight on how to address a customer concern of the rear hatch, Power Rear Gate (PRG) or trunk release operating (or finding the PRG/trunk open unexpectedly after parking) without a specific ... Read More »
SEATS
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
FORWARD COLLISION AVOIDANCE
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TSB #15-267-20
This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »
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TSB #07-165-20R
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
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TSB #06-81-20
This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM). Read More »
EQUIPMENT
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TSB #12-317-21
This bulletin announces a change to the mat located in the inside tray of the center console box lid to address concerns of shrinking and deformation. Read More »
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TSB #05-84-21
This bulletin announces availability of new front wheel hub assemblies incorporating bearing surfaces having increased resistance to imperfections resulting from shock loads. Read More »
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TSB #12-313-21
This bulletin announces changes made to the rear door weatherstrip to optimize their water sealing performance. Read More »
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TSB #12-314-21
This bulletin announces availability of new weatherstrips designed to eliminate a squeaking / chirp-type sound heard when closing the front doors. Read More »
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TSB #15-277-21
This bulletin provides the procedure which must be followed to properly register the Map Update Request Code assigned to the exchange CCU with the Subaru Map Update web portal. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #14-27-21
This bulletin announces the upcoming issuance to all retailers of an essential tool update kit for the Engine Support Assembly Kit #J-50135-A. Read More »
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TSB #07-184-20R
This bulletin announces a design change made to the power window main switches. Read More »
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TSB #15-240-19R
This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »
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TSB #14-22-16R
To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »
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TSB #WRH-20R
Subaru of America, Inc. is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »
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TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
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TSB #15-267-20R
This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »
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TSB #15-265-20R
This bulletin provides an overview and basic instructions for use of the a??Destination to Vehiclea?? feature of the Gen 2 Telematics system. Read More »
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TSB #12-307-21
This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies. Read More »
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TSB #Subarunet Announ
Campaigns WRH-20 and WRI-20 related to a Denso Gen 4 CP1 software update. Critical points to avoiding unnecessary hardware replacement. Read More »
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TSB #01-168-09R
The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »
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TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
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TSB #15-246-19R
This bulletin outlines a new required procedure to follow when performing immobilizer-related repairs on the all-new 2020 Legacy and Outback. Read More »
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
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TSB #Subaru Retailers
The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback. Read More »
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TSB #15-219-18R
This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »
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TSB #Subarunet Announ
In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating a service campaign for certain 2020-2021 model year Legacy and Outback vehicles to update the Cockpit Control Module (CCM) software to the latest ... Read More »
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TSB #Subarunet Announ
Subaru of America, Inc. (Subaru) is recalling certain 2020 model year Legacy and Outback vehicles in which a firmware-over-the-air (FOTA) update to the Cockpit Control Module (CCM) software may have timed out during the update. Read More »
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TSB #18-203-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
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TSB #15-275-20
This Service Information Bulletin provides a testing procedure for the microphone used in Denso CP1 infotainment systems. Read More »
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TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
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TSB #06-81-20
This bulletin announces availability of reprogramming files to optimize the operation of the VDC Control Module (VDCCM). Read More »
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TSB #07-183-20
This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »
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TSB #12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
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TSB #Subaru Starlink
Update your STARLINK Multimedia Software for vehicles with 11.6-inch display. Read More »
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TSB #15-273-20
This service information bulletin addresses isolated customer concerns regarding the pictured CP1 BASE Model Center Information Display (CID) lower 7-inch display screen flashing, not responding to touch inputs, and/or shutting off ... Read More »
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TSB #15-261-20R
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units. Read More »
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TSB #10-97-20
This bulletin announces availability of new center vent grille assemblies which contain an enhanced control mechanism to ensure complete closing when the operator chooses to close off airflow. Read More »
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TSB #Subarunet Announ
Concern with latest 2020 MY Legacy / Outback Gen 4 CP1 FOTA Software Update. Read More »
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TSB #15-270-20
This bulletin provides instruction for use of a new reprogramming procedure to optimize the Denso Gen 4 Audio and Navigation system utilized in the models listed. Read More »
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TSB #07-176-20R
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »
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TSB #14-22-16R
Special Service Tools Cross Reference List. Read More »
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TSB #15-266-20
This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »
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TSB #15-261-20R
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Gen Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »
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TSB #06-176-20
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6, when they appear in memory all at the same time as a group. Read More »
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TSB #15-195-16R
This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »
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TSB #01-181-20
All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »
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TSB #17-17-13R
This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #15-249-19R
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
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TSB #15-261-20
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units. Read More »
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TSB #18-198-20
The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »
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TSB #15-130-08R
This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. Read More »
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TSB #01-180-20
This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »
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TSB #15-259-20
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »
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TSB #12-280-20
This bulletin provides a procedure to address a limited number of customer concerns regarding a visible gap between the A-Pillar trim panel and the head liner. Read More »
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TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
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TSB #Subaru Tect Tips
Announcement of the QMR of the month winner. Read More »
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TSB #15-251-19R
"This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »
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TSB #Subaru technical
The all-new 2020 Outback/Legacy line has adopted a new Gen4 infotainment system to support the audio/navigation features. Read More »
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TSB #15-257-19
This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »
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TSB #15-249-19
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
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TSB #216316
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:120/240 VAC ELECTRICAL SYSTEM:GFCI/AFCI
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TSB #15-277-21
This bulletin provides the procedure which must be followed to properly register the Map Update Request Code assigned to the exchange CCU with the Subaru Map Update web portal. Read More »
EQUIPMENT:ELECTRICAL
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TSB #07-175-20
This service information bulletin outlines a procedure to prevent the loss of and the need to reset the customer's Driver Monitoring System (DMS) settings when servicing the vehicle. Read More »
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TSB #15-249-19
This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #15-261-20R
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the new Gen 4 Denso CP1 Audio and Navigation head units utilized in the models listed. Read More »
-
TSB #15-259-20R
This bulletin provides helpful tips to use when diagnosing customer concerns which may arise when operating the new-generation Denso CP1 Multimedia Navigation (AVN) & Display Audio (DA) systems. Read More »
-
TSB #15-249-19R
This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #01-183-20
Vehicle repair program for customers affected by the COVID-19 quarantine. Read More »
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TSB #07-165-20R
This Service Information Bulletin describes how to proceed when doing EyeSight (Version 3) system diagnosis. Read More »
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TSB #Retailer Announm
A Special SBR Quality Monitoring Team is currently in the USA monitoring the launch of these much-anticipated new models. The Team is very interested in EVERYTHING related to these new vehicles. Read More »
EQUIPMENT ADAPTIVE/MOBILITY
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TSB #12-313-21
This bulletin announces changes made to the rear door weatherstrip to optimize their water sealing performance. Read More »
-
TSB #12-314-21
This bulletin announces availability of new weatherstrips designed to eliminate a squeaking / chirp-type sound heard when closing the front doors. Read More »
-
TSB #16-132-20R
This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »
-
TSB #12-300-20R
This bulletin announces design changes made to the trim cover for the rear gate PRG control switches located on the bottom of the rear gate inner trim panel. Read More »
-
TSB #12-307-21
This bulletin announces changes to the configuration of the windshield washer hose and nozzle assemblies. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #12-203-16R
This bulletin provides a procedure to address customer concerns of a squeaking sound originating from where the front seat belt buckle assembly attaches to the seat frame. Read More »
-
TSB #Subaru Retailers
The number of files required to complete the update for 20MY and 21MY is not the same. This detail is outlined in the WRI-20 Service Program bulletin as it applies to both 2020 and 2021 MY Legacy and Outback. Read More »
-
TSB #12-302-20
This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »
-
TSB #Subarunet Announ
Concern with latest 2020 MY Legacy / Outback Gen 4 CP1 FOTA Software Update. Read More »
-
TSB #07-176-20R
This bulletin announces availability of DMS reprogramming files to address the following DTCs: B118B, B11E5, B11E6 when they appear in memory all at the same time as a group. Read More »
-
TSB #15-261-20
The following information announces reprogramming file availability and provides a software update installation procedure to optimize the Gen 4 Denso CP1 Audio and Navigation head units. Read More »
-
TSB #17-17-13R
This Bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »
-
TSB #216316
This Service Information bulletin provides new inspection and repair procedures for AVCS (Active Valve Control System) -related DTCs on the FA and FB engine equipped models listed above. Read More »
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