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TSB List for the 2017 Ford Explorer

Technical Service Bulletins (TSBs) for the 2017 Explorer are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • STEERING: STEERING WHEEL/HANDLE BAR
  • SUSPENSION
  • SUSPENSION:REAR
  • BRAKES (PWS)
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE
  • ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
  • ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
  • ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
  • ENGINE AND ENGINE COOLING:ENGINE:DIESEL
  • ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
  • POWER TRAIN
  • POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
  • POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
  • POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:SOFTWARE
  • EXTERIOR LIGHTING:HEADLIGHTS
  • VISIBILITY
  • VISIBILITY:GLASS, SIDE/REAR
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • VISIBILITY:SUN/MOON ROOF ASSEMBLY
  • SEAT BELTS
  • SEAT BELTS:FRONT:RETRACTOR
  • STRUCTURE
  • STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
  • STRUCTURE:BODY
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:ROOF AND PILLARS
  • LATCHES/LOCKS/LINKAGES
  • TIRES
  • TIRES:TREAD/BELT
  • TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
  • WHEELS
  • SEATS
  • SEATS:FRONT ASSEMBLY:POWER ADJUST
  • SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
  • FORWARD COLLISION AVOIDANCE
  • LANE DEPARTURE
  • BACK OVER PREVENTION
  • BACK OVER PREVENTION: CAMERA SYSTEM
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:MECHANICAL
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #SSM 48989

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177703

      Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Read More »

    • TSB #SSM 48834

      Date Announced:
      MAY 22, 2020
      NHTSA ID:
      #10176121

      Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Read More »

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    • TSB #SSM 47489

      Date Announced:
      AUG 24, 2018
      NHTSA ID:
      #10144947

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    • TSB #SSM 46118

      Date Announced:
      OCT 10, 2016
      NHTSA ID:
      #10090662

      WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »

    • TSB #SSM 46022

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10092562

      WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    SUSPENSION

    • TSB #22N01 S1

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232579

      Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement REASON FOR THIS SUPPLEMENT Program Terms: added 21R01 and 21R02 REASON FOR PROVIDING A NO-COST, ONE-TIME REPAIR: added 21R01 and 21R02 OWNER NOTIFICATION ... Read More »

    • TSB #21R01

      Date Announced:
      NOV 04, 2022
      NHTSA ID:
      #10226951

      Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where road salt is used extensively during winter months, have ... Read More »

    • TSB #22N01

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208271

      This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months from the Repair Order (RO) opening date for field service actions 21S32 or 21S43 provided that the RO opening date occurs on or ... Read More »

    • TSB #21B14-S1

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10189755

      Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces; Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor ... Read More »

    • TSB #21B14

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189760

      Certain 2013 through 2017 Model Year Explorer and Police Interceptor Utility Vehicles that are Registered or Sold in Certain States/Provinces Rear Toe Link Ball Joint Inspection This program is a proactive investigation by Ford Motor ... Read More »

    • TSB #DOR-J9K8E-10

      Date Announced:
      SEP 12, 2019
      NHTSA ID:
      #10166446

      This SKU is a Suspension Lateral Link. The customer communication requested return of unsold inventory to revise the design similar to the OEM supercession associated with 19V435. Read More »

    SUSPENSION:REAR

    • TSB #21R01

      Date Announced:
      NOV 04, 2022
      NHTSA ID:
      #10226951

      Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where road salt is used extensively during winter months, have ... Read More »

    • TSB #SSM 48876

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10176938

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    BRAKES (PWS)

    • TSB #SSM 46851

      Date Announced:
      OCT 03, 2017
      NHTSA ID:
      #10125073

      Some 2017 Explorer, Taurus, Police Interceptor vehicles built on 19-May-2017 and through 30-May-2017 equipped with a fixed brake pedal assembly may exhibit a brake drag concern or residual pressure in the brake system with the brake pedal ... Read More »

    • TSB #SSM 46132

      Date Announced:
      OCT 17, 2016
      NHTSA ID:
      #10090681

      SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »

    • TSB #SSM 46132

      Date Announced:
      OCT 17, 2016
      NHTSA ID:
      #10091151

      SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »

    ENGINE (PWS)

    • TSB #SSM 48001

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160943

      Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Read More »

    • TSB #SSM 47948

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159494

      SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing ... Read More »

    • TSB #TSB 18-2255

      Date Announced:
      AUG 23, 2018
      NHTSA ID:
      #10144919

      Some 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost, 2013-2018 Fusion vehicles equipped with 2.0L/2.7L EcoBoost, 2013-2018 MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #SSM 47348

      Date Announced:
      JUN 12, 2018
      NHTSA ID:
      #10143090

      Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. Read More »

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10140315

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    • TSB #SSM 46816

      Date Announced:
      SEP 13, 2017
      NHTSA ID:
      #10119671

      2017 vehicles equipped with a 2.0L GTDI, 2.3L GTDI, or 2.5L PFI engine will either be equipped with a diamond washer on each side of a smooth-faced crankshaft timing sprocket (early build), or a crankshaft timing sprocket with laser ... Read More »

    • TSB #TSB17-2124

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10115945

      Some 2015-2017 Explorer and 2015-2016 F-150 vehicles, equipped with 3.5L Gasoline Turbocharged Direct Injection (GTDI) engines may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P2195, P2197, P2626, and/or P2629 stored in ... Read More »

    • TSB #TSB 17-0033

      Date Announced:
      MAR 21, 2017
      NHTSA ID:
      #10099086

      SOME 2016-2017 EXPLORER VEHICLES EQUIPPED WITH A 2.3L ENGINE AND BUILT ON OR BEFORE 28-FEB-2017 MAY EXHIBIT THE IDLE SPEED DROPPING BELOW SPECIFICATION AFTER REPEATED LIGHT PEDAL TIP-IN/TIP-OUT EVENTS AT LOW VEHICLE SPEEDS, SUCH AS IN ... Read More »

    • TSB #SSM 46295

      Date Announced:
      JAN 10, 2017
      NHTSA ID:
      #10095154

      TO HELP DIFFERENTIATE ENGINE OIL LEAKS FROM OTHER POSSIBLE SOURCES, A NEW WHITE-COLORED FLUORESCENT ENGINE OIL DYE IS AVAILABLE. WORKSHOP MANUAL (WSM), SECTION 303-00 HAS BEEN REVISED TO REFERENCE THE NEW WHITE-COLORED DYE. Read More »

    • TSB #SSM 46281

      Date Announced:
      DEC 22, 2016
      NHTSA ID:
      #10094643

      SOME 2015-2017 EDGE/MKX, ESCAPE/MKC, FUSION/MKZ AND EXPLORER VEHICLES EQUIPPED WITH A 2.0L OR 2.3L MAY EXHIBIT DAMAGE TO THE ENGINE APPEARANCE COVER, VALVE COVER AND/OR INTAKE MANIFOLD WHEN ATTEMPTING TO REMOVE THE APPEARANCE COVER. Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SSM 52335

      Date Announced:
      MAR 06, 2024
      NHTSA ID:
      #10251952

      For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Read More »

    • TSB #20B27 S1

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222454

      Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters Read More »

    • TSB #21N01

      Date Announced:
      AUG 19, 2021
      NHTSA ID:
      #10201085

      This program provides a no-cost, one-time repair (if needed) to the high-speed cooling fan relay and respective electrical terminals, if affected, to ten (10) years of service or 150,000 miles from the warranty start date of the vehicle, ... Read More »

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #TSB 20-2271

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10184634

      Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. Read More »

    • TSB #SSM 49210

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180428

      Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »

    • TSB #TSB 19-2389

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169895

      Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in ... Read More »

    • TSB #TSB 19-2244

      Date Announced:
      AUG 27, 2019
      NHTSA ID:
      #10164422

      Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in ... Read More »

    • TSB #SSM 48001

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160943

      Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156877

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47005

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10138520

      2017-2018 Explorer/Taurus vehicles equipped with 3.5L gasoline turbocharged direct injection (GTDI) engine and built on or after 27-Jun-2017 are equipped with a revised rear lower roll restrictor that eliminates the need for the front ... Read More »

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10138516

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    • TSB #SSM 46522

      Date Announced:
      APR 12, 2017
      NHTSA ID:
      #10109012

      2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3. Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    • TSB #SSM 46048

      Date Announced:
      SEP 02, 2016
      NHTSA ID:
      #10109054

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. Read More »

    ENGINE AND ENGINE COOLING:ENGINE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    • TSB #SSM 47662

      Date Announced:
      NOV 14, 2018
      NHTSA ID:
      #10152473

      For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded ... Read More »

    • TSB #SSM 47005

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10140319

      2017-2018 Explorer/Taurus vehicles equipped with 3.5L gasoline turbocharged direct injection (GTDI) engine and built on or after 27-Jun-2017 are equipped with a revised rear lower roll restrictor that eliminates the need for the front ... Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:DIESEL

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #TSB-17-0044

      Date Announced:
      MAY 26, 2022
      NHTSA ID:
      #10212177

      EXHAUST ODOR IN VEHICLE Read More »

    • TSB #19N05

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10162412

      Customer Satisfaction Program 19N05: Certain 2011-2017 Model Year Explorer Vehicles - Carbon Monoxide Concern Read More »

    • TSB #17N03-S2

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153981

      Certain 2011-2017 Model Year Explorer Vehicles - Carbon Monoxide Concerns Read More »

    • TSB #17N03-S1

      Date Announced:
      OCT 26, 2017
      NHTSA ID:
      #10125095

      Certain 2011-2017 Model Year Explorer Vehicles - Carbon Monoxide Concerns Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #18L02

      Date Announced:
      JUN 14, 2018
      NHTSA ID:
      #10143114

      Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage Read More »

    • TSB #18M02

      Date Announced:
      JUN 13, 2018
      NHTSA ID:
      #10143113

      Certain 2017 Model Year Multiple Vehicle Lines - California Emission Warranty Parts Coverage Read More »

    • TSB #17N03-AW

      Date Announced:
      OCT 12, 2017
      NHTSA ID:
      #10125093

      Certain 2011-2017 Model Year Explorer Retail Vehicles - Carbon Monoxide Complaints Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #TSB 19-2244

      Date Announced:
      AUG 27, 2019
      NHTSA ID:
      #10164422

      Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in ... Read More »

    • TSB #SSM 46085

      Date Announced:
      SEP 21, 2016
      NHTSA ID:
      #10109070

      The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »

    POWER TRAIN

    • TSB #SSM 52314

      Date Announced:
      MAR 01, 2024
      NHTSA ID:
      #10251934

      During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Read More »

    • TSB #20B27 S1

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222454

      Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters Read More »

    • TSB #20N07 S2

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222455

      Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1 Read More »

    • TSB #20B27 S1

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219034

      Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Read More »

    • TSB #TSB 22-2287

      Date Announced:
      JUL 19, 2022
      NHTSA ID:
      #10216459

      Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). Read More »

    • TSB #21B13

      Date Announced:
      MAR 01, 2021
      NHTSA ID:
      #10189764

      Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is a proactive investigation by Ford Motor Company to obtain field parts for testing. Read More »

    • TSB #20N07-S2

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10187724

      This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27. Read More »

    • TSB #20N07-S1

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10184652

      In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while ... Read More »

    • TSB #20B27

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10181985

      In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Read More »

    • TSB #20N07

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10181988

      In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving. Read More »

    • TSB #SSM 48423

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169986

      Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 47976

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10160931

      On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10155548

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10156860

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #SSM 47547

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10149778

      Some 2013-2019 Police Interceptor Sedan and Utility vehicles may exhibit a reduced top speed after a transmission fluid service with unapproved fluid. Read More »

    • TSB #TSB18-2007

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10138486

      Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Read More »

    • TSB #TSB18-2007

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10140285

      Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

    • TSB #SSM 50049

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10201019

      Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #TSB 20-2271

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10184634

      Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. Read More »

    • TSB #SSM 47170

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10137101

      Some vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing the VCT solenoid to stick. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #20B27 S1

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219034

      Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Read More »

    • TSB #SSM 47500

      Date Announced:
      AUG 31, 2018
      NHTSA ID:
      #10144950

      Some 2015-2017 Explorer and Police Interceptor Utility vehicles equipped with 3.5L Ecoboost engines may exhibit a surge or hesitation condition at approximately 50-60 MPH in 6th gear under light to moderate loads. Read More »

    • TSB #SSM 46900

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10127405

      Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #20B27 S1

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219034

      Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    • TSB #SSM 47000

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10140315

      Some 2013-2018 Escape/Fusion/MKZ vehicles equipped with 2.5L or 1.5L/2.0L/3.0L Ecoboost engine, 2015-2018 MKC/Edge/Explorer vehicles equipped with 2.0L/2.3L/2.7L EcoBoost engine, 2016-2018 MKX vehicles equipped with 2. Read More »

    POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10156860

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    ELECTRICAL SYSTEM

    • TSB #21N01 S2

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219060

      Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay; Reason for supplement: Vehicles Covered by this Program: all open / unrepaired vehicles from 21B05 (Police Interceptor Utility Vehicles) have been added ... Read More »

    • TSB #SSM 50975

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217028

      Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50804

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10212957

      Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »

    • TSB #21N01-S1

      Date Announced:
      DEC 16, 2021
      NHTSA ID:
      #10205725

      Certain 2016-2018 Model Year Explorer Vehicles High-Speed Cooling Fan Motor Relay ; Reason for supplement: Vehicle Build Date: Ending build date for Chicago Assembly built vehicles has been updated Read More »

    • TSB #SSM 50067

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10201050

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 50039

      Date Announced:
      AUG 16, 2021
      NHTSA ID:
      #10201013

      Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #TSB 21-2175

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198605

      Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48858

      Date Announced:
      MAY 29, 2020
      NHTSA ID:
      #10176123

      Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »

    • TSB #SSM 48757

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10174421

      Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #TSB 19-2390

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169898

      Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ... Read More »

    • TSB #SSM 48340

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168810

      Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. Read More »

    • TSB #SSM 48123

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10164497

      For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Read More »

    • TSB #SSM 48108

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163593

      Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may ... Read More »

    • TSB #SSM 48070

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10163573

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 48053

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10162087

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47899

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10156602

      Some 2017-2019 F-Super Duty, 2017-2019 Continental, and 2016-2018 Explorer/Police Interceptor Utility vehicles may exhibit a crank/no start condition, inoperative trailer tow lighting and/or inoperative power telescoping mirrors. Read More »

    • TSB #SSM 47879

      Date Announced:
      MAR 19, 2019
      NHTSA ID:
      #10156598

      Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Read More »

    • TSB #TSB 19-2050

      Date Announced:
      FEB 26, 2019
      NHTSA ID:
      #10156868

      Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155575

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10156887

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10155565

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156877

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47711

      Date Announced:
      DEC 14, 2018
      NHTSA ID:
      #10153948

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. Read More »

    • TSB #TSB 18-2367

      Date Announced:
      DEC 12, 2018
      NHTSA ID:
      #10153933

      Some 2016-2017 Explorer/Police Interceptor Utility vehicles equipped with a 3.5L EcoBoost engine built on or before 30-Sep-2016 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0325, P0327, ... Read More »

    • TSB #SSM 47635

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152464

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    • TSB #SSM 47570

      Date Announced:
      OCT 05, 2018
      NHTSA ID:
      #10148722

      Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. Read More »

    • TSB #SSM 47546

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10149777

      Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. Read More »

    • TSB #SSM 47538

      Date Announced:
      SEP 21, 2018
      NHTSA ID:
      #10149770

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the Android Auto Preference menu selection is not present after an update to version 3.0 software. Read More »

    • TSB #SSM 47500

      Date Announced:
      AUG 31, 2018
      NHTSA ID:
      #10144950

      Some 2015-2017 Explorer and Police Interceptor Utility vehicles equipped with 3.5L Ecoboost engines may exhibit a surge or hesitation condition at approximately 50-60 MPH in 6th gear under light to moderate loads. Read More »

    • TSB #SSM 47444

      Date Announced:
      AUG 02, 2018
      NHTSA ID:
      #10144930

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »

    • TSB #SSM 47393

      Date Announced:
      JUN 29, 2018
      NHTSA ID:
      #10143108

      Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. Read More »

    • TSB #SSM 47379

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143102

      Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47350

      Date Announced:
      JUN 12, 2018
      NHTSA ID:
      #10143091

      RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. Read More »

    • TSB #SSM 47167

      Date Announced:
      MAR 19, 2018
      NHTSA ID:
      #10137100

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #TSB18-2007

      Date Announced:
      JAN 11, 2018
      NHTSA ID:
      #10140285

      Some 2017-2018 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 7-Dec-2017 may exhibit an illuminated MIL with DTC P04DB (crankcase ventilation system disconnected) in the powertrain control module (PCM) memory. Read More »

    • TSB #TSB17-2251

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10138483

      Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. Read More »

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #SSM 46900

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10127405

      Some vehicles may exhibit a no start condition with an illuminated malfunction indicator lamp (MIL) and a DTC P161A after PCM replacement. This may be due to the parameter reset procedure not being properly completed. Read More »

    • TSB #SSM 46888

      Date Announced:
      OCT 30, 2017
      NHTSA ID:
      #10125086

      Some 2017 Explorer vehicles equipped with a 110V power inverter may exhibit a high pitched buzzing or ringing noise from the passenger side front interior area while the engine is running. Read More »

    • TSB #SSM 46858

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125077

      Some 2016-2017 Police Interceptor Utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. Read More »

    • TSB #SSM 46719

      Date Announced:
      JUL 25, 2017
      NHTSA ID:
      #10115959

      Some 2017 Explorer/Taurus/Police vehicles equipped with a 3.5L or 3.7L twin independent variable camshaft timing (TiVCT) engine, built on 14-Jun-2017 and through 21-Jun-2017, may exhibit an illuminated malfunction indicator lamp (MIL) ... Read More »

    • TSB #SSM 46073

      Date Announced:
      SEP 19, 2016
      NHTSA ID:
      #10109067

      Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC ... Read More »

    • TSB #SSM 46058

      Date Announced:
      SEP 08, 2016
      NHTSA ID:
      #10109058

      Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. Read More »

    • TSB #SSM 46048

      Date Announced:
      SEP 02, 2016
      NHTSA ID:
      #10109054

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 may have DTCs U3000:04, B108E:12 and/or U1A00:87 present in the APIM. Read More »

    • TSB #SSM 46022

      Date Announced:
      AUG 22, 2016
      NHTSA ID:
      #10092562

      WHEN HOOKING UP THE VEHICLE COMMUNICATION MODULE (VCM) AND INTEGRATED DIAGNOSTIC SYSTEM (IDS) TO THE DLC LOCATED ON THE DRIVER SIDE UNDER THE STEERING COLUMN AT THE GWM, MAKE SURE THAT THE IGNITION IS OFF BEFORE CONNECTING TO IDS. Read More »

    • TSB #SSM 45968

      Date Announced:
      AUG 03, 2016
      NHTSA ID:
      #10092402

      SOME 2016 ESCAPE/MKC/FIESTA/F150/EXPEDITION/NAVIGATOR/MUSTANG /TRANSIT/FOCUS/C-MAX/MKX/TAURUS/MKS/FLEX/MKT/EDGE AND 2017 ESCAPE/EXPLORER/MKC/FUSION AND MKZ VEHICLES EQUIPPED WITH SYNC 3 MIGHT EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC ... Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SSM 47070

      Date Announced:
      FEB 09, 2018
      NHTSA ID:
      #10136592

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    • TSB #SSM 46486

      Date Announced:
      MAR 23, 2017
      NHTSA ID:
      #10100508

      SOME 2016-2017 FORD OR LINCOLN VEHICLES EQUIPPED WITH SYNC 3 MAY EXHIBIT A BLANK SCREEN OR OTHER VARIOUS SYNC SYMPTOMS ONLY WHEN THE VEHICLE IS IN TRANSPORT MODE. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #SSM 47163

      Date Announced:
      MAR 15, 2018
      NHTSA ID:
      #10137098

      Some 2016-2018 Explorer vehicles equipped with automatic temperature control and premium AM/FM/CD may exhibit a broken or missing temperature control switch. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #20B27

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10181985

      In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Read More »

    • TSB #TSB 20-2255

      Date Announced:
      AUG 06, 2020
      NHTSA ID:
      #10179117

      Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »

    • TSB #SSM 47879

      Date Announced:
      MAR 19, 2019
      NHTSA ID:
      #10156598

      Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Read More »

    • TSB #SSM 47211

      Date Announced:
      APR 04, 2018
      NHTSA ID:
      #10137126

      Some 2016-2017 Ford and Lincoln vehicles equipped with SYNC 3 version 2.2 software may exhibit a blank screen after attempting to exit Valet mode. SYNC software updates are now available under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 46834

      Date Announced:
      SEP 21, 2017
      NHTSA ID:
      #10119678

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 46702

      Date Announced:
      JUL 14, 2017
      NHTSA ID:
      #10115952

      Some 2016-2017 Ford/Lincoln vehicles SYNC 3 may exhibit an intermittent blank screen. Check for SYNC software update under the OASIS Tab SYNC selection. If update is available refer to WSM, Section 415-00 and update APIM software. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #SSM 47143

      Date Announced:
      MAR 13, 2018
      NHTSA ID:
      #10137089

      2016-2018 Explorer signature lighting is standard equipment on XLT and higher level vehicles. Base model vehicles are not equipped with signature lighting and it is not an option. Read More »

    • TSB #SSM 47058

      Date Announced:
      FEB 05, 2018
      NHTSA ID:
      #10136586

      Some 2016-2018 Police Interceptor Utility vehicles may exhibit flickering front amber marker lamps (inboard amber lights under the headlamps) when the engine is running. Read More »

    VISIBILITY

    • TSB #TSB 19-2382

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169886

      Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. Read More »

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    • TSB #TSB 19-2050

      Date Announced:
      FEB 26, 2019
      NHTSA ID:
      #10155556

      Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    • TSB #TSB18-2091

      Date Announced:
      MAR 20, 2018
      NHTSA ID:
      #10137072

      Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. Follow the Service Procedure steps to correct the condition. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #TSB 19-2050

      Date Announced:
      FEB 26, 2019
      NHTSA ID:
      #10156868

      Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. Read More »

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #SSM 50379

      Date Announced:
      JAN 07, 2022
      NHTSA ID:
      #10207049

      Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. Read More »

    SEAT BELTS

    • TSB #SSM 46102

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109079

      Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »

    SEAT BELTS:FRONT:RETRACTOR

    • TSB #SSM 46102

      Date Announced:
      SEP 30, 2016
      NHTSA ID:
      #10109079

      Some vehicles may have a concern where the safety belt retractor webbing does not extract from the stowed position or exhibits excessive pressure on the occupant during use. Read More »

    STRUCTURE

    • TSB #SSM 51536

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235153

      For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »

    • TSB #20N11-S1

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187726

      A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. Read More »

    • TSB #TSB 20-2233

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177863

      This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint ... Read More »

    • TSB #TSB 19-2150

      Date Announced:
      JUL 04, 2019
      NHTSA ID:
      #10163552

      Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. Read More »

    • TSB #SSM 47914

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159505

      SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. Read More »

    • TSB #TSB 19-2026

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10155551

      Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Read More »

    • TSB #TSB 19-2026

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156863

      Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Read More »

    • TSB #TSB17-2251

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10140282

      Some 2017-2018 Explorer vehicles equipped with a 110V power outlet may exhibit a high pitched buzzing or ringing noise from the right side front interior area while the engine is running. Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    STRUCTURE:BODY

    • TSB #SSM 46338

      Date Announced:
      JAN 27, 2017
      NHTSA ID:
      #10095208

      SOME 2016-2017 EXPLORER POLICE UTILITY VEHICLES MAY HAVE AN ILLUMINATED MIL WITH AMBIENT AIR TEMPERATURE SENSOR DTC P0073. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #TSB 19-2150

      Date Announced:
      JUL 04, 2019
      NHTSA ID:
      #10163552

      Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. Read More »

    • TSB #SSM 46788

      Date Announced:
      SEP 01, 2017
      NHTSA ID:
      #10119661

      Some 2017 Explorer vehicles may exhibit a loose mastic patch on the inside of the front doors causing a rattle noise while driving or when closing the door. It is not necessary to replace the door to correct this issue. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #20N11

      Date Announced:
      DEC 08, 2020
      NHTSA ID:
      #10184654

      On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment. Read More »

    • TSB #TSB 20-2154

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10175890

      Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. Read More »

    • TSB #SSM 47914

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159505

      SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #SSM 47637

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152465

      Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. Read More »

    • TSB #SSM 47408

      Date Announced:
      JUL 12, 2018
      NHTSA ID:
      #10144206

      Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. Read More »

    TIRES

    • TSB #SSM 46905

      Date Announced:
      NOV 08, 2017
      NHTSA ID:
      #10127409

      Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. Read More »

    TIRES:TREAD/BELT

    • TSB #SSM 47195

      Date Announced:
      MAR 29, 2018
      NHTSA ID:
      #10137109

      Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit tread wear that is not the result of vehicle alignment concerns. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #SSM 46153

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10091003

      SETTING THE CORRECT TIRE INFLATION PRESSURE IS AN IMPORTANT STEP IN THE PRE-DELIVERY PROCESS AND DURING ROUTINE MAINTENANCE INTERVALS. Read More »

    WHEELS

    • TSB #22N01

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10222507

      Certain 2011-2017 Model Year Explorer Vehicles Rear Wheel Knuckle Replacement Ref 21S32 Submitting Owner Letter Read More »

    • TSB #SSM 48876

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10176938

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    • TSB #SSM 48821

      Date Announced:
      MAY 14, 2020
      NHTSA ID:
      #10176117

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    • TSB #SSM 46905

      Date Announced:
      NOV 08, 2017
      NHTSA ID:
      #10127409

      Some 2015-2018 Explorer vehicles equipped with Hankook brand tires may exhibit chipping, cutting and/or unusual or even accelerated tread wear. Read More »

    SEATS

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 50502

      Date Announced:
      FEB 17, 2022
      NHTSA ID:
      #10208146

      Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »

    • TSB #TSB 21-2236

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199536

      Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    • TSB #SSM 48431

      Date Announced:
      JAN 07, 2020
      NHTSA ID:
      #10170919

      Some 2016-2019 Explorer vehicles may exhibit a heated front seat that does not operate properly after turning the ignition on after a remote start event. The seat back heats properly while the lower seat cushion does not. Read More »

    • TSB #TSB 19-2390

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169898

      Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ... Read More »

    • TSB #TSB 19-2293

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10165709

      Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat ... Read More »

    • TSB #SSM 47959

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160876

      Some 2015-2019 Explorer vehicles may exhibit a loose cushion cover corner and/or exposed foam on the 2nd row left 60 percent seat. Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10155571

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    • TSB #SSM 47637

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152465

      Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. Read More »

    • TSB #SSM 47408

      Date Announced:
      JUL 12, 2018
      NHTSA ID:
      #10144206

      Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. Read More »

    • TSB #17-2223

      Date Announced:
      NOV 09, 2017
      NHTSA ID:
      #10127397

      Some 2016-2017 Explorer vehicles equipped with a manual front passenger seat may exhibit a stuck condition in the full forward position. Read More »

    • TSB #SSM 46513

      Date Announced:
      APR 05, 2017
      NHTSA ID:
      #10109010

      Some 2017 Explorer base level vehicles equipped with a manual front passenger seat may exhibit a stuck condition in the full forward position. Read More »

    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #TSB 19-2293

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10165709

      Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat ... Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47738

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153923

      Some 2016-2019 Explorer vehicles may exhibit a heated lower front seat cushion that does not operate properly after turning the ignition on after a remote start event. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SSM 48049

      Date Announced:
      JUN 20, 2019
      NHTSA ID:
      #10162086

      Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, ... Read More »

    LANE DEPARTURE

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    BACK OVER PREVENTION

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #TSB 17-2068

      Date Announced:
      APR 18, 2017
      NHTSA ID:
      #10109001

      Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display ... Read More »

    EQUIPMENT

    • TSB #SSM 52476

      Date Announced:
      APR 24, 2024
      NHTSA ID:
      #10254138

      All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ... Read More »

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #20N11-S3

      Date Announced:
      JUL 12, 2021
      NHTSA ID:
      #10199479

      On some of the affected vehicles, the roof rack covers may become detached from the vehicle. Read More »

    • TSB #20N11-S2

      Date Announced:
      MAR 25, 2021
      NHTSA ID:
      #10189754

      Certain 2016 - 2019 Model Year Explorer Vehicles equipped with a Roof Rail Roof Rail Cover Detachment On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof ... Read More »

    • TSB #20N11-S1

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187726

      A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. Read More »

    • TSB #20N11

      Date Announced:
      DEC 08, 2020
      NHTSA ID:
      #10184654

      On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48876

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10176938

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    • TSB #TSB-20-2072

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172959

      Some 2016-2017 Explorer vehicles may exhibit front window glass that jumps/chatters during up/down movement. Read More »

    • TSB #tSB 19-2364

      Date Announced:
      NOV 10, 2019
      NHTSA ID:
      #10169810

      Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. Read More »

    • TSB #TSB 19-2002

      Date Announced:
      FEB 18, 2019
      NHTSA ID:
      #10155444

      Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Read More »

    • TSB #TSB 19-2002

      Date Announced:
      FEB 18, 2019
      NHTSA ID:
      #10156856

      Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Read More »

    • TSB #TSB 19-2026

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156863

      Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Read More »

    • TSB #TSB 19-2017

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10155548

      Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3. Read More »

    • TSB #SSM 47749

      Date Announced:
      JAN 17, 2019
      NHTSA ID:
      #10153969

      Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    • TSB #SSM 47529

      Date Announced:
      SEP 19, 2018
      NHTSA ID:
      #10149766

      Some 2016-2019 Police Interceptor Utility vehicles may have an illuminated MIL with ambient air temperature (AAT) sensor DTC P0073. Read More »

    • TSB #SSM 47408

      Date Announced:
      JUL 12, 2018
      NHTSA ID:
      #10144206

      Some 2016-2018 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. Read More »

    • TSB #SSM 47393

      Date Announced:
      JUN 29, 2018
      NHTSA ID:
      #10143108

      Some 2016-2018 Explorer vehicles may automatically switch from A/C to heat and defrost after 1 minute during a remote start idle when the customer expects the A/C remain on. Read More »

    • TSB #SSM 47379

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143102

      Various 2016-2018 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47350

      Date Announced:
      JUN 12, 2018
      NHTSA ID:
      #10143091

      RKE stand alone key fobs can be added to 2016 and newer Police Utility vehicles not previously equipped with them. Read More »

    • TSB #SSM 47201

      Date Announced:
      MAR 30, 2018
      NHTSA ID:
      #10137113

      Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or ... Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47009

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10140323

      The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). Read More »

    • TSB #SSM 46947

      Date Announced:
      NOV 29, 2017
      NHTSA ID:
      #10127424

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #SSM 46522

      Date Announced:
      APR 12, 2017
      NHTSA ID:
      #10109012

      2013-2017 Edge/MKX/Flex/MKT/MKZ/MKS/Taurus/Taurus Police/Explorer/Explorer Police/Continental vehicles equipped with a 3.5L or 3. Read More »

    • TSB #SSM 46513

      Date Announced:
      APR 05, 2017
      NHTSA ID:
      #10109010

      Some 2017 Explorer base level vehicles equipped with a manual front passenger seat may exhibit a stuck condition in the full forward position. Read More »

    • TSB #SSM 46338

      Date Announced:
      JAN 27, 2017
      NHTSA ID:
      #10095208

      SOME 2016-2017 EXPLORER POLICE UTILITY VEHICLES MAY HAVE AN ILLUMINATED MIL WITH AMBIENT AIR TEMPERATURE SENSOR DTC P0073. Read More »

    • TSB #SSM 46195

      Date Announced:
      NOV 11, 2016
      NHTSA ID:
      #10095989

      2017 EXPLORER AND 2016 TAURUS VEHICLES BUILT ON OR AFTER 9-JUN-2016 NO LONGER HAVE THE FUEL FILLER PIPE INFORMATION BEZEL ATTACHED TO THE FUEL FILLER PIPE. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SSM 47100

      Date Announced:
      FEB 21, 2018
      NHTSA ID:
      #10136611

      Some 2016-2018 Ford and Lincoln Vehicle equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit a concern where USB Audio playback and App Link applications will not function properly. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10138533

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47041

      Date Announced:
      JAN 29, 2018
      NHTSA ID:
      #10140332

      Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. Read More »

    • TSB #SSM 47009

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10138524

      The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). Read More »

    • TSB #SSM 47009

      Date Announced:
      JAN 10, 2018
      NHTSA ID:
      #10140323

      The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). Read More »

    • TSB #SSM 46930

      Date Announced:
      NOV 22, 2017
      NHTSA ID:
      #10127417

      Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #SSM 46861

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125079

      Some 2016-2017 Ford and Lincoln vehicles with SYNC 3 may intermittently display an overhead image of a vehicle in the center of the SYNC touchscreen with no obstacle detection grids or warning chimes. Read More »

    • TSB #TSB 17-2068

      Date Announced:
      APR 18, 2017
      NHTSA ID:
      #10109001

      Some 2016-2017 Edge, Escape, Expedition, Fiesta, Flex, MKC, MKT, MKX, Mustang, Navigator and Taurus or 2017 Explorer and Super Duty vehicles equipped with SYNC 3 and built on 1-Jul-2015 and through 31-Dec-2016 may exhibit a SYNC display ... Read More »

    • TSB #SSM 46338

      Date Announced:
      JAN 27, 2017
      NHTSA ID:
      #10095208

      SOME 2016-2017 EXPLORER POLICE UTILITY VEHICLES MAY HAVE AN ILLUMINATED MIL WITH AMBIENT AIR TEMPERATURE SENSOR DTC P0073. Read More »

    • TSB #SSM 46194

      Date Announced:
      NOV 11, 2016
      NHTSA ID:
      #10095985

      2016-2017 EXPLORER SIGNATURE LIGHTING IS STANDARD EQUIPMENT ON XLT AND HIGHER LEVEL VEHICLES. BASE MODEL VEHICLES ARE NOT EQUIPPED WITH SIGNATURE LIGHTING AND IT IS NOT AN OPTION. Read More »

    • TSB #SSM 46073

      Date Announced:
      SEP 19, 2016
      NHTSA ID:
      #10109067

      Some 2016-2017 Escape, MKC, Fiesta, F150, Expedition, Navigator, Mustang, Transit, Focus, C-Max, MKX, Taurus, MKS, Flex, MKT, and Edge and 2017 Explorer, Fusion, MKZ, Super Duty, Transit Connect and Continental vehicles equipped with SYNC ... Read More »

    • TSB #SSM 46058

      Date Announced:
      SEP 08, 2016
      NHTSA ID:
      #10109058

      Some 2017 Ford and Lincoln vehicles equipped with SYNC 3 and navigation may exhibit a condition in which the SiriusXM Traffic Listing is not loading but all remaining Travel Link features operate properly. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 47171

      Date Announced:
      MAR 21, 2018
      NHTSA ID:
      #10137102

      Some 2016-2018 Ford and Lincoln vehicles equipped with SYNC 3 and connected to an iPhone recently upgraded to iOS 11.2.5 may exhibit functional concerns where USB audio playback and App Link will not operate. Read More »

    • TSB #SSM 47080

      Date Announced:
      FEB 14, 2018
      NHTSA ID:
      #10136597

      2010-2018 various vehicles equipped with SYNC or SYNC 3 may not function when attempting to find or use the Spotify app via AppLink. As of an update released on 1/15/2018 Spotify will no longer be supporting their AppLink integration. Read More »

    • TSB #SSM 46151

      Date Announced:
      OCT 26, 2016
      NHTSA ID:
      #10090990

      SOME 2016-2017 FORD AND LINCOLN VEHICLES EQUIPPED WITH SYNC 3 AND NAVIGATION MAY EXHIBIT A CONDITION IN WHICH THE SIRIUSXM TRAFFIC LISTING IS NOT LOADING BUT ALL REMAINING TRAVEL LINK FEATURES OPERATE PROPERLY. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #SSM 46860

      Date Announced:
      OCT 06, 2017
      NHTSA ID:
      #10125078

      Some 2016-2018 Ford or Lincoln vehicles equipped with SYNC 3 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    EQUIPMENT:MECHANICAL

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SAN-Vol1 I1

      Date Announced:
      JUN 08, 2023
      NHTSA ID:
      #10240743

      The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. Read More »

    • TSB #SSM 46450

      Date Announced:
      MAR 14, 2017
      NHTSA ID:
      #10099458

      SOME VEHICLES MAY EXHIBIT AN ILLUMINATED MIL WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 AND/OR P0025. THIS MAY BE DUE TO SMALL DEBRIS CAUSING THE VCT SOLENOID TO STICK. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #20N11-S1

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187726

      A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. Read More »

    • TSB #20N07-S1

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10184652

      In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while ... Read More »

    • TSB #SSM 48876

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10176938

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    • TSB #SSM 48049

      Date Announced:
      JUN 20, 2019
      NHTSA ID:
      #10162086

      Some 2015-2017 F-150/Mustang, 2015-2018 Edge/MKC, 2016-2018 MKX, 2013-2018 Explorer/Taurus/Flex/MKT, and 2017-2018 Fusion/MKZ/Continental vehicles built on or before 19-Oct-2017 may exhibit an inoperative adaptive cruise control, ... Read More »

    • TSB #TSB 19-2002

      Date Announced:
      FEB 18, 2019
      NHTSA ID:
      #10155444

      Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Read More »

    • TSB #TSB 19-2002

      Date Announced:
      FEB 18, 2019
      NHTSA ID:
      #10156856

      Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Read More »

    • TSB #SSM 47380

      Date Announced:
      JUN 22, 2018
      NHTSA ID:
      #10143103

      Some 2016-2018 Ford and Lincoln vehicles with SYNC 3 may exhibit an intermittent blue or black screen. Check for SYNC software update under the OASIS Tab SYNC selection. Read More »

    • TSB #SSM 47348

      Date Announced:
      JUN 12, 2018
      NHTSA ID:
      #10143090

      Some 2013-2018 Police Interceptor Utility vehicles equipped with a 3.7L twin independent variable camshaft timing (TiVCT) engine may exhibit an engine vibration and/or the engine mount leaking fluid. Read More »

    • TSB #SSM 46704

      Date Announced:
      JUL 18, 2017
      NHTSA ID:
      #10115954

      2016-2017 Explorer roof rack cap clips are now available as a separate part. It is no longer necessary to order a complete roof rack rail to obtain the cap retainer clips. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM 48135

      Date Announced:
      AUG 14, 2019
      NHTSA ID:
      #10164596

      Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »

    • TSB #SSM 48070

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10163573

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47967

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10160880

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10155565

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156877

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47570

      Date Announced:
      OCT 05, 2018
      NHTSA ID:
      #10148722

      Some 2016-2018 Explorer vehicles built on or before 07-Aug-2018 may automatically switch from A/C to heat and defrost after 1 minute during a remote start event when the customer expects the A/C to remain on. Read More »

    UNKNOWN OR OTHER

    • TSB #21R01

      Date Announced:
      NOV 04, 2022
      NHTSA ID:
      #10226951

      Certain 2011-2017 Model Year Explorer Vehicles Rear Toe Link Replacement Under Safety Recall 21S32, some of the affected vehicles exposed to a highly corrosive environment where road salt is used extensively during winter months, have ... Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

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