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TSB List for the 2019 Ford Fusion

Technical Service Bulletins (TSBs) for the 2019 Fusion are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • STEERING: STEERING WHEEL/HANDLE BAR
  • BRAKES (PWS)
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
  • ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
  • POWER TRAIN
  • POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:SOFTWARE
  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
  • VISIBILITY
  • VISIBILITY:GLASS, SIDE/REAR
  • STRUCTURE
  • STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
  • SEATS
  • SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
  • BACK OVER PREVENTION
  • BACK OVER PREVENTION:SOFTWARE
  • BACK OVER PREVENTION: CAMERA SYSTEM
  • BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • EQUIPMENT:MECHANICAL
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    BRAKES (PWS)

    • TSB #SSM 51261

      Date Announced:
      DEC 16, 2022
      NHTSA ID:
      #10228876

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SSM 51120

      Date Announced:
      OCT 06, 2022
      NHTSA ID:
      #10222788

      Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

    • TSB #SSM 50064

      Date Announced:
      AUG 25, 2021
      NHTSA ID:
      #10201034

      Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. Read More »

    ENGINE (PWS)

    • TSB #TSB 22-2162

      Date Announced:
      MAY 02, 2022
      NHTSA ID:
      #10211709

      Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    • TSB #TSB 21-2347

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202708

      Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. Read More »

    • TSB #SSM 47948

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159494

      SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing ... Read More »

    • TSB #SSM 47922

      Date Announced:
      APR 10, 2019
      NHTSA ID:
      #10159508

      SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3. Read More »

    • TSB #SSM 47790

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10156874

      Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, ... Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SSM 52335

      Date Announced:
      MAR 06, 2024
      NHTSA ID:
      #10251952

      For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Read More »

    • TSB #TSB 23-2075

      Date Announced:
      MAR 09, 2023
      NHTSA ID:
      #10233587

      Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3. Read More »

    • TSB #SSM 51409

      Date Announced:
      MAR 02, 2023
      NHTSA ID:
      #10233681

      Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. Read More »

    • TSB #TSB 22-2322

      Date Announced:
      AUG 15, 2022
      NHTSA ID:
      #10218621

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #TSB 22-2229

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10214126

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #19B37-S4

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10213728

      Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Read More »

    • TSB #21N12

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10213732

      Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine ??A?A? Short Block Replacement After Coolant Intrusion. In some of the affected vehicles the 1. Read More »

    • TSB #19B37

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10214128

      Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Programming - Some of the affected vehicles may exhibit collant intrusion into the cylinder bores. Read More »

    • TSB #TSB 22-2133

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210391

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 22-2134

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210392

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 50439

      Date Announced:
      JAN 28, 2022
      NHTSA ID:
      #10207136

      Some 2017-2020 Fusion/MKZ and 2017-2019 Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may require replacement of the long block engine assembly. Read More »

    • TSB #TSB 21-2269

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201614

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 49596

      Date Announced:
      FEB 18, 2021
      NHTSA ID:
      #10188003

      Some 2017-2019 Escape/Fusion vehicles may exhibit a rolling idle after an engine repair that required the crankshaft pulley removal, or a drive belt component failure. Read More »

    • TSB #SSM 49210

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180428

      Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »

    • TSB #SSM 48991

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177705

      Some 2015-2020 F150/Edge/Fusion, 2016-2018 MKX, 2019-2020 Nautilus, and 2017-2020 Continental vehicles equipped with 2. Read More »

    • TSB #19B37-S3

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10176008

      Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »

    • TSB #TSB 20-2100

      Date Announced:
      APR 02, 2020
      NHTSA ID:
      #10174400

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 48659

      Date Announced:
      MAR 23, 2020
      NHTSA ID:
      #10172992

      SSM 48659 - 2019-2020 Fusion/MKZ - Cooling Fans Inoperative Due To Open Fuses F59, F60 And F63 Some 2019-2020 Fusion/MKZ non-hybrid vehicles may exhibit an engine overheat condition or a lack of air conditioning (A/C) cooling due to ... Read More »

    • TSB #19B37-S1

      Date Announced:
      JAN 21, 2020
      NHTSA ID:
      #10171011

      Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »

    • TSB #TSB 19-2346

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169807

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 19-2387

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169894

      Some 2018-2019 Edge/Continental, 2018 MKX and 2019 Nautilus vehicles built on or before 1-Aug-2019 and 2018-2019 Fusion/MKZ vehicles built on or before 15-Aug-2019 equipped with a 2.7L EcoBoost or 3. Read More »

    • TSB #TSB 19-2375

      Date Announced:
      DEC 11, 2019
      NHTSA ID:
      #10169884

      This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #TSB 19-2139

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168739

      Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 48150

      Date Announced:
      AUG 27, 2019
      NHTSA ID:
      #10164599

      Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from exhaust. Follow Cooling System Pressure Test process in WSM, Section 303-03. Pressurize system to 138kPa(20 psi) and hold 5 hours. Read More »

    • TSB #TSB 19-2249

      Date Announced:
      AUG 12, 2019
      NHTSA ID:
      #10164425

      Some 2018-2019 Edge/Continental/Fusion/MKZ, 2018 MKX, and 2019 Nautilus vehicles equipped with a 2.7L EcoBoost or 3.0L EcoBoost engine may exhibit an oil leak from the engine oil pan RTV seal. Read More »

    • TSB #SSM 48106

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163592

      Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Read More »

    • TSB #TSB 19-2208

      Date Announced:
      JUN 27, 2019
      NHTSA ID:
      #10162071

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 19-2172

      Date Announced:
      JUN 13, 2019
      NHTSA ID:
      #10162062

      Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #SSM 48029

      Date Announced:
      JUN 07, 2019
      NHTSA ID:
      #10162078

      Some 2018-2019 F-150 vehicles built on 23-Sep-2018 and through 28-Mar-2019 and 2019 Edge/Nautilus/Continental/MKZ vehicles built on 4-Dec-2018 and through 29-Mar-2019 and Fusion vehicles built on 16-Jan-2019 and through 12-Apr-2019 ... Read More »

    • TSB #TSB19-2158

      Date Announced:
      MAY 24, 2019
      NHTSA ID:
      #10160812

      Some 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the ... Read More »

    • TSB #SSM 47971

      Date Announced:
      MAY 08, 2019
      NHTSA ID:
      #10160882

      Some 2019 Fusion, 2018-2019 MKZ vehicles equipped with a 2.0L engine may exhibit an auto start/stop, no auto restart concern with diagnostic trouble code (DTC) P164C. A revised crankshaft position (CKP) sensor JX6Z-6C315-B is available. Read More »

    • TSB #SSM 47922

      Date Announced:
      APR 10, 2019
      NHTSA ID:
      #10159508

      SSM 47922 - Various Vehicles - 2.7L/3.0L EcoBoost Engine - Oil Filter Service Tip When servicing the oil filter on vehicles equipped with a 2.7L or 3. Read More »

    • TSB #SSM 47849

      Date Announced:
      MAR 07, 2019
      NHTSA ID:
      #10156569

      Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Read More »

    • TSB #SSM 47791

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155563

      Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2. Read More »

    • TSB #SSM 47714

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10153950

      Some 2018-2019 Ford Fusion vehicles, the engine beauty cover was deleted as a running change. If during PDI a unit is reported as received without engine beauty cover from factory, the unit was built correctly. Read More »

    • TSB #SSM 47625

      Date Announced:
      OCT 30, 2018
      NHTSA ID:
      #10148741

      Some 2014-2019 Fusion and 2017-2019 Escape vehicles equipped with a 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    • TSB #SSM 47662

      Date Announced:
      NOV 14, 2018
      NHTSA ID:
      #10152473

      For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

    • TSB #SSM 49122

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179183

      Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    • TSB #SSM 47791

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10156875

      Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

    • TSB #SSM 48029

      Date Announced:
      JUN 07, 2019
      NHTSA ID:
      #10162078

      Some 2018-2019 F-150 vehicles built on 23-Sep-2018 and through 28-Mar-2019 and 2019 Edge/Nautilus/Continental/MKZ vehicles built on 4-Dec-2018 and through 29-Mar-2019 and Fusion vehicles built on 16-Jan-2019 and through 12-Apr-2019 ... Read More »

    POWER TRAIN

    • TSB #SSM 52314

      Date Announced:
      MAR 01, 2024
      NHTSA ID:
      #10251934

      During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Read More »

    • TSB #22N12 S1

      Date Announced:
      MAY 26, 2023
      NHTSA ID:
      #10237445

      Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket ... Read More »

    • TSB #TSB 22-2396

      Date Announced:
      OCT 25, 2022
      NHTSA ID:
      #10225458

      Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. Read More »

    • TSB #22N12

      Date Announced:
      AUG 26, 2022
      NHTSA ID:
      #10218899

      Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area ??A?A? Flexplate Crack In some of the affected vehicles, a ... Read More »

    • TSB #SSM 50744

      Date Announced:
      MAY 04, 2022
      NHTSA ID:
      #10211728

      Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the ... Read More »

    • TSB #TSB 21-2347

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202708

      Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. Read More »

    • TSB #SSM 48423

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169986

      Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #19B37

      Date Announced:
      DEC 12, 2019
      NHTSA ID:
      #10169989

      Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming Read More »

    • TSB #SSM 47976

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10160931

      On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

    • TSB #TSB 21-2294

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201620

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 50049

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10201019

      Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #19B37-S3

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10176008

      Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Customer symptoms include coolant loss, excessive tailpipe smoke, or illuminated malfunction indicator lights (MIL) due to engine misfire. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #TSB 21-2269

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201614

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 49292

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10181931

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #TSB19-2158

      Date Announced:
      MAY 24, 2019
      NHTSA ID:
      #10160812

      Some 2017-2019 Fusion Hybrid/Fusion Energi/MKZ Hybrid and 2017-2018 C-Max vehicles built on or before 27-Jan-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P013A stored in the ... Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #19B37-S4

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10213728

      Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprogramming. Some of the affected vehicles may exhibit coolant intrusion into the cylinder bores. Read More »

    ELECTRICAL SYSTEM

    • TSB #SSM 51838

      Date Announced:
      AUG 02, 2023
      NHTSA ID:
      #10241627

      In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Read More »

    • TSB #TSB 23-2039

      Date Announced:
      FEB 08, 2023
      NHTSA ID:
      #10232489

      Some 2019-2020 Fusion plug-in hybrid electric vehicles (PHEV) may exhibit a no start condition with diagnostic trouble codes (DTCs) P0B3B, P0B40, P0B45, P0B4A, P0B4F, P0B54, P0B59, P0B5E, P0B63, P0B68, P0B6D, P0B72, P0B77, and/or P0B7C ... Read More »

    • TSB #SSM 50975

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217028

      Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50873

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214832

      Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 50804

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10212957

      Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »

    • TSB #TSB 22-2162

      Date Announced:
      MAY 02, 2022
      NHTSA ID:
      #10211709

      Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    • TSB #TSB 21-2411

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203656

      This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 ... Read More »

    • TSB #TSB 21-2342

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202705

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 50067

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10201050

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 50039

      Date Announced:
      AUG 16, 2021
      NHTSA ID:
      #10201013

      Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #TSB 21-2263

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200743

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 49803

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194419

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #TSB 21-2150

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194433

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49795

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194413

      Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »

    • TSB #TSB 20-2363

      Date Announced:
      OCT 20, 2020
      NHTSA ID:
      #10181924

      Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC ... Read More »

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #TSB 20-2259

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179121

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 49084

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179334

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48858

      Date Announced:
      MAY 29, 2020
      NHTSA ID:
      #10176123

      Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »

    • TSB #SSM 48757

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10174421

      Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". Read More »

    • TSB #SSM 48659

      Date Announced:
      MAR 23, 2020
      NHTSA ID:
      #10172992

      SSM 48659 - 2019-2020 Fusion/MKZ - Cooling Fans Inoperative Due To Open Fuses F59, F60 And F63 Some 2019-2020 Fusion/MKZ non-hybrid vehicles may exhibit an engine overheat condition or a lack of air conditioning (A/C) cooling due to ... Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #19B37-S2

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171957

      Attachments: A new Service Advisor to Customer interaction video is now available. This video illustrates the speed and simplicity of the dongle re-flash process. Read More »

    • TSB #SSM 48558

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10172019

      SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via ... Read More »

    • TSB #SSM 48430

      Date Announced:
      JAN 07, 2020
      NHTSA ID:
      #10170918

      Some 2018-2020 Escape/Corsair, Edge, Explorer, Fusion, Transit Connect Vehicles equipped with a TCU may exhibit a "Battery Backup Component Failure" message in the cluster. Read More »

    • TSB #19B37

      Date Announced:
      DEC 12, 2019
      NHTSA ID:
      #10169989

      Customer Satisfaction Program 19B37 Certain 2017-2019 Model Year Fusion and Escape Vehicles Equipped with a 1.5L GTDI Engine - Powertrain Control Module Reprograming Read More »

    • TSB #SSM 48336

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168797

      Some 2019 F150, Ranger, Continental, Edge, Nautilus, Mustang, Fusion or MKZ may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. Read More »

    • TSB #SSM 48316

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168794

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 48279

      Date Announced:
      OCT 24, 2019
      NHTSA ID:
      #10167210

      Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Read More »

    • TSB #SSM 48260

      Date Announced:
      OCT 14, 2019
      NHTSA ID:
      #10167226

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    • TSB #TSB 19-2282

      Date Announced:
      SEP 18, 2019
      NHTSA ID:
      #10165705

      Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph (10 mph), the rear view ... Read More »

    • TSB #SSM 48123

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10164497

      For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Read More »

    • TSB #SSM 48108

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163593

      Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may ... Read More »

    • TSB #SSM 48015

      Date Announced:
      MAY 31, 2019
      NHTSA ID:
      #10160947

      Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Read More »

    • TSB #19B07

      Date Announced:
      MAY 02, 2019
      NHTSA ID:
      #10160950

      Certain 2019 Model Year Fusion Vehicles with Engine Block Heater - Engine Block Heater Extension Cord Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47925

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159506

      SSM 47925 - 2019 Various Vehicles - SYNC 3 - Infotainment Screen Concerns, Wi-Fi ConnectionMessage, Rear View Camera Operation Some 2019 vehicles equipped with SYNC 3 may have the following intermittent symptoms: a Wi-Fi connection pop ... Read More »

    • TSB #SSM 47846

      Date Announced:
      MAR 05, 2019
      NHTSA ID:
      #10156564

      Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 10 mph, the rear view camera ... Read More »

    • TSB #SSM 47844

      Date Announced:
      MAR 01, 2019
      NHTSA ID:
      #10156560

      Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus/Ranger vehicles with SYNC 3 may show a pop-up message every key cycle that states Network Connection Needed - To complete the system updates your vehicle should connect to a ... Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155575

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10156887

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47790

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10155562

      Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, ... Read More »

    • TSB #SSM 47790

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10156874

      Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, ... Read More »

    • TSB #SSM 47791

      Date Announced:
      FEB 06, 2019
      NHTSA ID:
      #10156875

      Some 2015-2019 F150/Edge, 2016-2018 MKX, 2019 Nautilus and 2017-2019 Fusion/Continental vehicles equipped with a 2. Read More »

    • TSB #SSM 47775

      Date Announced:
      JAN 28, 2019
      NHTSA ID:
      #10153979

      Some 2019 Mustang/Fusion/Edge/F-150/Continental/MKZ/Nautilus with SYNC 3 may show a pop-up message every key cycle that states Network Connection Needed - To complete the system updates your vehicle should connect to a Wi-Fi network or ... Read More »

    • TSB #SSM 47771

      Date Announced:
      JAN 25, 2019
      NHTSA ID:
      #10153978

      Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Do not attempt any repairs at this time. Read More »

    • TSB #SSM 47711

      Date Announced:
      DEC 14, 2018
      NHTSA ID:
      #10153948

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. Read More »

    • TSB #SSM 47708

      Date Announced:
      DEC 12, 2018
      NHTSA ID:
      #10153946

      Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or MKX with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Read More »

    • TSB #SSM 47635

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152464

      When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ... Read More »

    • TSB #SSM 47630

      Date Announced:
      OCT 31, 2018
      NHTSA ID:
      #10148742

      Some 2019 Fusion Energi vehicles built on or before 2-Oct-2018 may exhibit an illuminated MIL with DTC U301D in the battery energy control module (BECM) after a charging event. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #TSB 23-2307

      Date Announced:
      OCT 05, 2023
      NHTSA ID:
      #10244707

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    • TSB #TSB 22-2225

      Date Announced:
      JUN 09, 2022
      NHTSA ID:
      #10214125

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #SSM 49408

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10184644

      Some 2019 Ranger and Fusion vehicles may have a symptom of the climate control features missing on the touch screen after updating the SYNC software. Read More »

    • TSB #SSM 49292

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10181931

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #SSM 49284

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181913

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 48935

      Date Announced:
      JUN 24, 2020
      NHTSA ID:
      #10176957

      Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip or have short pauses while directions are being provided. Engineering is currently working on a solution for this condition. Read More »

    • TSB #SSM 48929

      Date Announced:
      JUN 21, 2020
      NHTSA ID:
      #10176992

      Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE

    • TSB #TSB 22-2230

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214758

      Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    VISIBILITY

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    STRUCTURE

    • TSB #SSM 51536

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235153

      For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »

    • TSB #TSB 20-2233

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177863

      This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint ... Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    SEATS

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 50502

      Date Announced:
      FEB 17, 2022
      NHTSA ID:
      #10208146

      Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »

    • TSB #TSB 21-2236

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199536

      Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10155571

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    BACK OVER PREVENTION

    • TSB #SSM 47741

      Date Announced:
      JAN 11, 2019
      NHTSA ID:
      #10153926

      Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or Nautilus with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Read More »

    BACK OVER PREVENTION:SOFTWARE

    • TSB #TSB 22-2254

      Date Announced:
      JUN 29, 2022
      NHTSA ID:
      #10214878

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

    • TSB #TSB 19-2282

      Date Announced:
      SEP 18, 2019
      NHTSA ID:
      #10165705

      Some 2019 Mustang, Continental, Fusion, MKZ, F150, Transit Connect, Ranger, Edge or Nautilus with SYNC 3 may have the following intermittent symptoms: a solid blue screen when moving forward at speeds above 16 kph (10 mph), the rear view ... Read More »

    • TSB #SSM 47741

      Date Announced:
      JAN 11, 2019
      NHTSA ID:
      #10153926

      Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or Nautilus with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Read More »

    • TSB #SSM 47708

      Date Announced:
      DEC 12, 2018
      NHTSA ID:
      #10153946

      Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or MKX with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SSM 50726

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210816

      Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #SSM 50257

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203848

      Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. Read More »

    • TSB #SSM 50251

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203841

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 49795

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194413

      Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »

    EQUIPMENT

    • TSB #SSM 52476

      Date Announced:
      APR 24, 2024
      NHTSA ID:
      #10254138

      All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ... Read More »

    • TSB #22N12 S1

      Date Announced:
      MAY 26, 2023
      NHTSA ID:
      #10237445

      Certain 2015-2018 Model Year Edge, 2019-2020 Fusion and MKZ Vehicles Equipped with a 2.0L EcoBoost Engine and 6F35 Transmission Rattle Noise at the Transmission Bellhousing Area Flexplate Cracks REASON FOR THIS SUPPLEMENT Aftermarket ... Read More »

    • TSB #TSB 22-2133

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210391

      Some 2015-2018 Edge and 2017-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator ... Read More »

    • TSB #TSB 22-2134

      Date Announced:
      APR 15, 2022
      NHTSA ID:
      #10210392

      Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1. Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #TSB 21-2411

      Date Announced:
      NOV 19, 2021
      NHTSA ID:
      #10203656

      This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 ... Read More »

    • TSB #TSB 21-2347

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202708

      Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. Read More »

    • TSB #TSB 21-2263

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200743

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49885

      Date Announced:
      JUN 14, 2021
      NHTSA ID:
      #10198640

      Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 49803

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194419

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #TSB 21-2150

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194433

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49541

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10187930

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #SSM 49486

      Date Announced:
      JAN 22, 2021
      NHTSA ID:
      #10186625

      Some 2019 Ranger and Fusion vehicles may exhibit a symptom of the climate control features missing on the touchscreen after updating the SYNC software. Read More »

    • TSB #SSM 49477

      Date Announced:
      JAN 20, 2021
      NHTSA ID:
      #10186620

      Some 2015-2021 F-150, 2016-2018 MKX, 2019-2021 Nautilus, 2015-2021 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    • TSB #SSM 49408

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10184644

      Some 2019 Ranger and Fusion vehicles may have a symptom of the climate control features missing on the touch screen after updating the SYNC software. Read More »

    • TSB #SSM 49122

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179183

      Some 2015-2020 F-150, 2016-2018 MKX, 2019-2020 Nautilus, 2015-2020 Edge, 2017-2019 Fusion, 2017-2020 MKZ And 2017-2020 Continental vehicles equipped with a 2.7L/3. Read More »

    • TSB #TSB 20-2259

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179121

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 48935

      Date Announced:
      JUN 24, 2020
      NHTSA ID:
      #10176957

      Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip or have short pauses while directions are being provided. Engineering is currently working on a solution for this condition. Read More »

    • TSB #SSM 48929

      Date Announced:
      JUN 21, 2020
      NHTSA ID:
      #10176992

      Some 2019 F-150/Ranger/Continental/Edge/Nautilus/Mustang/Fusion/MKZ vehicles may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48336

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168797

      Some 2019 F150, Ranger, Continental, Edge, Nautilus, Mustang, Fusion or MKZ may experience voice prompts that skip, hiccup or have short pauses while directions are being provided. Read More »

    • TSB #19B07

      Date Announced:
      MAY 02, 2019
      NHTSA ID:
      #10160950

      Certain 2019 Model Year Fusion Vehicles with Engine Block Heater - Engine Block Heater Extension Cord Read More »

    • TSB #SSM 47925

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159506

      SSM 47925 - 2019 Various Vehicles - SYNC 3 - Infotainment Screen Concerns, Wi-Fi ConnectionMessage, Rear View Camera Operation Some 2019 vehicles equipped with SYNC 3 may have the following intermittent symptoms: a Wi-Fi connection pop ... Read More »

    • TSB #SSM 47771

      Date Announced:
      JAN 25, 2019
      NHTSA ID:
      #10153978

      Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Do not attempt any repairs at this time. Read More »

    • TSB #SSM 47749

      Date Announced:
      JAN 17, 2019
      NHTSA ID:
      #10153969

      Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Read More »

    • TSB #SSM 47708

      Date Announced:
      DEC 12, 2018
      NHTSA ID:
      #10153946

      Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or MKX with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SSM 50346

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10205482

      Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #SSM 47925

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159506

      SSM 47925 - 2019 Various Vehicles - SYNC 3 - Infotainment Screen Concerns, Wi-Fi ConnectionMessage, Rear View Camera Operation Some 2019 vehicles equipped with SYNC 3 may have the following intermittent symptoms: a Wi-Fi connection pop ... Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SSM 48015

      Date Announced:
      MAY 31, 2019
      NHTSA ID:
      #10160947

      Some 2019 Escape/Fusion vehicles equipped with a Sony branded audio system may exhibit AM presets that may not save and/or may be lost after an ignition cycle. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #TSB 23-2307

      Date Announced:
      OCT 05, 2023
      NHTSA ID:
      #10244707

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #TSB 21-2294

      Date Announced:
      SEP 09, 2021
      NHTSA ID:
      #10201620

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #TSB 22-2309

      Date Announced:
      AUG 03, 2022
      NHTSA ID:
      #10218617

      Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger ... Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #TSB 23-2307

      Date Announced:
      OCT 05, 2023
      NHTSA ID:
      #10244707

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SAN-Vol1 I1

      Date Announced:
      JUN 08, 2023
      NHTSA ID:
      #10240743

      The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. Read More »

    • TSB #TSB 21-2347

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202708

      Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. Read More »

    • TSB #TSB 21-2342

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202705

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may ... Read More »

    • TSB #SSM 49284

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181913

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #TSB 21-2347

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202708

      Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. Read More »

    • TSB #SSM 49803

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194419

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #SSM 47714

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10153950

      Some 2018-2019 Ford Fusion vehicles, the engine beauty cover was deleted as a running change. If during PDI a unit is reported as received without engine beauty cover from factory, the unit was built correctly. Read More »

    • TSB #SSM 47708

      Date Announced:
      DEC 12, 2018
      NHTSA ID:
      #10153946

      Some 2019 Mustang, Continental, Fusion, MKZ, F150, Edge or MKX with SYNC 3 may have a symptom of a rear view camera that remain on the screen when moving forward above 5MPH or a solid blue screen once the vehicle is at cruising speed. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM 48135

      Date Announced:
      AUG 14, 2019
      NHTSA ID:
      #10164596

      Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »

    • TSB #SSM 47967

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10160880

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    UNKNOWN OR OTHER

    • TSB #SSM 52410

      Date Announced:
      APR 03, 2024
      NHTSA ID:
      #10253552

      Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. Read More »

    • TSB #TSB 23-2307

      Date Announced:
      OCT 05, 2023
      NHTSA ID:
      #10244707

      Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator ... Read More »

    • TSB #TSB 22-2230

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214758

      Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 ... Read More »

    • TSB #SSM 50257

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203848

      Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. Read More »

    • TSB #SSM 50251

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203841

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

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