TSB List for the 2014 Mazda CX-9

Technical Service Bulletins (TSBs) for the 2014 CX-9 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • STEERING: STEERING WHEEL/HANDLE BAR
  • SUSPENSION
  • SUSPENSION:FRONT:SHOCK ABSORBER
  • SUSPENSION:REAR:SHOCK ABSORBER
  • BRAKES (PWS)
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
  • SERVICE BRAKES, HYDRAULIC:FLUID
  • SERVICE BRAKES, AIR
  • SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
  • FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
  • FUEL/PROPULSION SYSTEM (PWS)
  • FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
  • FUEL SYSTEM, OTHER
  • FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
  • ELECTRICAL SYSTEM:SOFTWARE
  • ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP
  • ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
  • EXTERIOR LIGHTING
  • EXTERIOR LIGHTING:HEADLIGHTS
  • EXTERIOR LIGHTING:FOG LIGHTS
  • EXTERIOR LIGHTING:TAIL LIGHTS
  • VISIBILITY:GLASS, SIDE/REAR
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • VISIBILITY:SUN/MOON ROOF ASSEMBLY
  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
  • AIR BAGS
  • AIR BAGS:FRONTAL
  • STRUCTURE
  • STRUCTURE:BODY
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
  • STRUCTURE:INTERIOR PANELS:SUN VISOR
  • LATCHES/LOCKS/LINKAGES:DOORS:LATCH
  • LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
  • VEHICLE SPEED CONTROL
  • TIRES
  • TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
  • WHEELS
  • LANE DEPARTURE: BLIND SPOT DETECTION
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-004-19-3574

      Date Announced:
      JAN 23, 2019
      NHTSA ID:
      #10153318

      Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    • TSB #02-009-16-3155

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10090812

      SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »

    • TSB #02-009-16-3155

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10185904

      Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #02-010-18-3477

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142519

      Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »

    • TSB #02-009-16-3155

      Date Announced:
      MAR 07, 2016
      NHTSA ID:
      #10101062

      SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. Read More »

    • TSB #02-004-14

      Date Announced:
      NOV 04, 2014
      NHTSA ID:
      #10059471

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #02-004-14-2976

      Date Announced:
      NOV 04, 2014
      NHTSA ID:
      #10098895

      SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Read More »

    SUSPENSION

    • TSB #02-003-23

      Date Announced:
      OCT 17, 2023
      NHTSA ID:
      #10244671

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-004-22a

      Date Announced:
      NOV 18, 2022
      NHTSA ID:
      #10226814

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-004-22

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10213185

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-001-19-3550

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153315

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    SUSPENSION:FRONT:SHOCK ABSORBER

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-008-17-3354b

      Date Announced:
      SEP 12, 2017
      NHTSA ID:
      #10120388

      Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. Read More »

    • TSB #02-008-17-3354a

      Date Announced:
      JUL 21, 2017
      NHTSA ID:
      #10120375

      Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. Read More »

    • TSB #02-008-17-3354

      Date Announced:
      JUN 30, 2017
      NHTSA ID:
      #10120365

      Some vehicles may experience a knocking noise from the front shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of front shock absorber, resulting in fluid seepage. Read More »

    SUSPENSION:REAR:SHOCK ABSORBER

    • TSB #02-006-18-3449

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134930

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-008-17-3354b

      Date Announced:
      SEP 12, 2017
      NHTSA ID:
      #10120388

      Some vehicles may experience a knocking noise from the front and/or rear shock absorbers when driving over rough roads or speed bumps. The noise may be caused by damage to the inner seal of shock absorber, resulting in fluid seepage. Read More »

    BRAKES (PWS)

    • TSB #00-002-19-3561

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153307

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #04-002-19-3545

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153227

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #00-003-18-3480

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142515

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAOauthorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorizedequipment program. Read More »

    • TSB #04-004-18-3468

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136776

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-004-16-3160

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10105891

      SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »

    • TSB #04-004-14-2926

      Date Announced:
      MAY 20, 2014
      NHTSA ID:
      #10098103

      SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »

    • TSB #04-004-13-2853

      Date Announced:
      NOV 11, 2013
      NHTSA ID:
      #10110996

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-001-20-3672

      Date Announced:
      JAN 08, 2020
      NHTSA ID:
      #10170657

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM

    • TSB #EFC1300513 SSP92

      Date Announced:
      MAR 31, 2014
      NHTSA ID:
      #10055535

      MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME ALL WHEEL DRIVE (AWD) VEHICLES, WARRANTY COVERAGE FOR VACUUM POWER BREAK BOOSTER UNITS SPECIFIC REPAIRS HAS BEEN EXTENDED TO 90,000 MILES OR 7 YEARS FROM ORIGINAL WARRANTY ... Read More »

    SERVICE BRAKES, HYDRAULIC:FLUID

    • TSB #04-001-15-3053

      Date Announced:
      JUL 09, 2015
      NHTSA ID:
      #10099430

      SOME VEHICLES MAY EXHIBIT BRAKE FLUID SEEPAGE FROM THE BRAKE MASTER CYLINDER RESERVE TANK CAP. THE UPPER SURFACE OF THE RESERVE TANK MAY APPEAR DUSTY OR DIRTY WHERE THE BRAKE FLUID SEEPAGE HAS OCCURRED. Read More »

    SERVICE BRAKES, AIR

    • TSB #04-001-19-3556

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153319

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT

    • TSB #04-002-14-2879

      Date Announced:
      JAN 21, 2014
      NHTSA ID:
      #10098003

      SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. Read More »

    ENGINE (PWS)

    • TSB #SA-004-19

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154455

      Some customers may complain of a check engine light on while driving the vehicle. If DTCs P2A04:00, P2272:00 and/or other DTCs are found during diagnosis, follow the repair procedure below. Read More »

    • TSB #SA-004-18

      Date Announced:
      FEB 06, 2018
      NHTSA ID:
      #10134916

      ome customers may complain of a check engine light on while driving the vehicle. If DTCs P2A04:00, P2272:00 and/or other DTCs are found during diagnosis, follow the repair procedure below. Read More »

    • TSB #1080M

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10085289

      IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »

    • TSB #1080M

      Date Announced:
      JUN 24, 2016
      NHTSA ID:
      #10092724

      IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »

    • TSB #1102M

      Date Announced:
      MAY 27, 2016
      NHTSA ID:
      #10092322

      WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Read More »

    • TSB #01-008/16

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10076633

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #01-008-16-3162

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10103922

      SOME VEHICLES MAY EXHIBIT AN ENGINE COOLANT LEAK (A) BETWEEN THE LOWER RADIATOR HOSE (B) AND THE THERMOSTAT HOUSING (C). THE LOWER RADIATOR HOSE HAS BEEN MODIFIED TO IMPROVE SEALING PERFORMANCE. Read More »

    • TSB #01-014-14

      Date Announced:
      JUN 10, 2014
      NHTSA ID:
      #10061506

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #01-014-14-2932

      Date Announced:
      JUN 10, 2014
      NHTSA ID:
      #10098304

      SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY.? P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY ... Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #MT-005-20

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183604

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #MT-003-19

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10166848

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #01-005-19-3548

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153312

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). Read More »

    • TSB #01-004-19-3558

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153311

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #RF-18-03

      Date Announced:
      SEP 11, 2018
      NHTSA ID:
      #10145240

      EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. Read More »

    • TSB #04-003-18-3455

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136775

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    • TSB #SSP92

      Date Announced:
      MAY 18, 2017
      NHTSA ID:
      #10116228

      In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has ... Read More »

    • TSB #0100816

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10213336

      Engine Coolant Leak from lower radiator hose Some vehicles may exhibit an engine coolant leak (A) between the lower radiator hose (B) and the thermostat housing ? Read More »

    • TSB #0100116

      Date Announced:
      FEB 05, 2016
      NHTSA ID:
      #10213329

      Engine Start /Stop Procedure with room fuse removed Read More »

    • TSB #01-024/15

      Date Announced:
      DEC 14, 2015
      NHTSA ID:
      #10076637

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #SSP92

      Date Announced:
      APR 04, 2014
      NHTSA ID:
      #10117766

      Mazda Motor Corporation is extending the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD and produced from July 28, 2009 through December 2, 2013. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

    • TSB #MT-003-21

      Date Announced:
      OCT 06, 2021
      NHTSA ID:
      #10202696

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #01-016-18-3522

      Date Announced:
      SEP 06, 2018
      NHTSA ID:
      #10145242

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    • TSB #01-013-18-3478

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142517

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely ... Read More »

    • TSB #03-007-15-3091

      Date Announced:
      OCT 14, 2015
      NHTSA ID:
      #10105516

      SOME VEHICLES MAY EXPERIENCE VIBRATION DURING ACCELERATION AND/OR NOISE COMING FROM THE REAR OF THE VEHICLE. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #RF-18-03

      Date Announced:
      SEP 11, 2018
      NHTSA ID:
      #10145240

      EXHAUST PIPE GASKET OPEN END: There has been some concern with the open end of hoop design being considered a defect in the gasket for P/N AJ17-40-305. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #0101015

      Date Announced:
      DEC 14, 2015
      NHTSA ID:
      #10213377

      Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft. Read More »

    FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

    • TSB #0101015

      Date Announced:
      DEC 14, 2015
      NHTSA ID:
      #10213377

      Noise from fuel tank insulator Some vehicles may exhibit an unusual noise while driving the vehicles The noise may be caused by a broken fuel tank (B) insulator (A) that is haning down and contacting the propeller shaft. Read More »

    FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

    • TSB #01-014-14-2932

      Date Announced:
      JUN 10, 2014
      NHTSA ID:
      #10098304

      SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY.? P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY ... Read More »

    FUEL/PROPULSION SYSTEM (PWS)

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    FUEL SYSTEM, OTHER

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    • TSB #01-010-15-3040

      Date Announced:
      MAY 26, 2015
      NHTSA ID:
      #10105433

      SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. Read More »

    FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

    • TSB #01-010-15-3040A

      Date Announced:
      DEC 14, 2015
      NHTSA ID:
      #10105649

      SOME VEHICLES MAY EXHIBIT AN UNUSUAL NOISE WHILE DRIVING THE VEHICLE. THE NOISE MAY BE CAUSED BY A BROKEN FUEL TANK (B) INSULATOR (A) THAT IS HANGING DOWN AND CONTACTING THE PROPELLER SHAFT. THE RIVETS (C) MAY BREAK WHEN A LOAD OCCURS. Read More »

    POWER TRAIN

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #05-002-21-3854

      Date Announced:
      DEC 08, 2021
      NHTSA ID:
      #10206002

      Automatic Transmission/Transaxle Cooler and Lines Flushing Procedure: Automatic Transaxle/Transmission (A/T) oil cooler and lines must be power flushed completely before an overhauled or replacement A/T is installed (except ... Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #05-001-18-3453

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136777

      Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. Read More »

    • TSB #SSP92

      Date Announced:
      JUL 18, 2017
      NHTSA ID:
      #10111047

      For certain 2014-2015 CX-9 AWD vehicles, the warranty coverage for power transfer unit (PTU) replacement is extended to 7 years (84 months) from the original warranty start date or 90,000 miles, whichever comes first. Read More »

    • TSB #SSP92

      Date Announced:
      MAY 18, 2017
      NHTSA ID:
      #10186342

      Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program - Special Service Program (SSP) 92 extended. Read More »

    • TSB #SSP92

      Date Announced:
      APR 04, 2014
      NHTSA ID:
      #10117766

      Mazda Motor Corporation is extending the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD and produced from July 28, 2009 through December 2, 2013. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    ELECTRICAL SYSTEM

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #09-016-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232299

      Speedometer replacement procedure Read More »

    • TSB #SA-075-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226924

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-006-22

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215274

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-006-21-3779b

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10205994

      Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAR 15, 2021
      NHTSA ID:
      #10189797

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #01-005-21-3778

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188015

      The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-006-21-3779

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188016

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-021-19a

      Date Announced:
      SEP 04, 2019
      NHTSA ID:
      #10165349

      Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #SA-021-19

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160581

      Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. Read More »

    • TSB #01-001-19-3551

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153308

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-002-19-3552

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153309

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #MT-017-17

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10188488

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #09-018-17

      Date Announced:
      MAY 22, 2017
      NHTSA ID:
      #10186334

      Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »

    • TSB #1099M

      Date Announced:
      APR 28, 2016
      NHTSA ID:
      #10092421

      WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY. Read More »

    • TSB #SA285

      Date Announced:
      APR 13, 2016
      NHTSA ID:
      #10086463

      OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. Read More »

    • TSB #MTI_1111

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10185967

      When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. Read More »

    • TSB #0900916

      Date Announced:
      FEB 17, 2016
      NHTSA ID:
      #10213427

      HandsFree bluetooth module and/or text messaging troubleshooting procedure Read More »

    • TSB #0100116

      Date Announced:
      FEB 05, 2016
      NHTSA ID:
      #10213329

      Engine Start /Stop Procedure with room fuse removed Read More »

    • TSB #08-001-13-2859

      Date Announced:
      NOV 19, 2013
      NHTSA ID:
      #10110991

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #01-008-18-3451

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134928

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-009-18-3452

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134929

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #0100516

      Date Announced:
      FEB 15, 2016
      NHTSA ID:
      #10213333

      Battery test procedure requirements using the GR81291 Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #09-009-19-3566

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153339

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-061-17

      Date Announced:
      JUL 12, 2017
      NHTSA ID:
      #10111036

      In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is? 2017 Mazda North American Operations, U.S.A. Read More »

    • TSB #09018173351

      Date Announced:
      MAY 22, 2017
      NHTSA ID:
      #10118129

      Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »

    • TSB #09-018-17

      Date Announced:
      MAY 22, 2017
      NHTSA ID:
      #10186334

      Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »

    • TSB #09-037-14

      Date Announced:
      OCT 23, 2014
      NHTSA ID:
      #10060546

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

    • TSB #09-016-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232299

      Speedometer replacement procedure Read More »

    • TSB #09-024-22

      Date Announced:
      JUL 18, 2022
      NHTSA ID:
      #10217209

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #09-009-17-3302

      Date Announced:
      MAR 13, 2017
      NHTSA ID:
      #10111012

      Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software. Read More »

    • TSB #SA234

      Date Announced:
      JUL 08, 2016
      NHTSA ID:
      #10085383

      IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB. Read More »

    • TSB #SA283

      Date Announced:
      APR 05, 2016
      NHTSA ID:
      #10086431

      CUSTOMERS THAT ARE REGISTERED WITH TOMTOM TO UPDATE THEIR MAZDA TOMTOM SYSTEM (USING TOMTOM HOME SOFTWARE) MAY HAVE RECENTLY RECEIVED THIS E-MAIL: PLEASE NOTE THAT THIS IS NOT AN OPERATING SYSTEM UPDATE (AKA FIRMWARE), THIS IS AN UPDATE ... Read More »

    • TSB #09-008-15-2991B

      Date Announced:
      MAR 26, 2015
      NHTSA ID:
      #10099686

      SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »

    • TSB #09-008-15-2991A

      Date Announced:
      MAR 16, 2015
      NHTSA ID:
      #10099690

      SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »

    • TSB #09-008-15-2991

      Date Announced:
      FEB 23, 2015
      NHTSA ID:
      #10100714

      SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »

    • TSB #09-007-15-3011

      Date Announced:
      FEB 13, 2015
      NHTSA ID:
      #10100716

      SOME VEHICLES MAY HAVE THE BLIND SPOT MONITORING (BSM) OFF INDICATOR LIGHT FLASHING AND DTC U3000:54 STORED IN MEMORY. THE CONCERN IS CAUSED BY INADEQUATE BSM CONTROL MODULE CONTROL LOGIC. Read More »

    • TSB #09-020-14-2913C

      Date Announced:
      NOV 18, 2014
      NHTSA ID:
      #10098888

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).?NAVIGATION SYSTEM FREEZES. Read More »

    • TSB #09-020-14-2913B

      Date Announced:
      OCT 31, 2014
      NHTSA ID:
      #10098846

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).?NAVIGATION SYSTEM FREEZES. Read More »

    • TSB #09-020-14-2913

      Date Announced:
      APR 07, 2014
      NHTSA ID:
      #10098208

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.852 OR LATER).? VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP

    • TSB #0901316

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10213430

      Excessive condensation or water within the headlamp assembly caustion Read More »

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

    • TSB #MTI_1031

      Date Announced:
      MAR 24, 2016
      NHTSA ID:
      #10185968

      Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Read More »

    EXTERIOR LIGHTING

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-003-19-3555

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153332

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #1066M

      Date Announced:
      APR 28, 2016
      NHTSA ID:
      #10092413

      SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). Read More »

    • TSB #0800116

      Date Announced:
      FEB 05, 2016
      NHTSA ID:
      #10213417

      Passenger fAirbag deactivation (PAD) indicator light illumination Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #09-008-17-3324

      Date Announced:
      MAR 09, 2017
      NHTSA ID:
      #10111011

      Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Read More »

    • TSB #09-003-16-3130

      Date Announced:
      JAN 25, 2016
      NHTSA ID:
      #10100888

      SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »

    • TSB #09-049-14-2980

      Date Announced:
      NOV 24, 2014
      NHTSA ID:
      #10098885

      WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »

    EXTERIOR LIGHTING:FOG LIGHTS

    • TSB #0900316

      Date Announced:
      JAN 25, 2016
      NHTSA ID:
      #10213421

      Condensation/Fog in front and rear combination lights Read More »

    • TSB #09-007-14-2878

      Date Announced:
      JAN 24, 2014
      NHTSA ID:
      #10097982

      SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE ... Read More »

    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-011-18-3448

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134701

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-003-16-3130

      Date Announced:
      JAN 25, 2016
      NHTSA ID:
      #10100888

      SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #09-017-16-3169

      Date Announced:
      MAR 17, 2016
      NHTSA ID:
      #10101086

      SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-040-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198691

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-003-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198574

      Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »

    • TSB #09-024-15-3050

      Date Announced:
      JUN 02, 2015
      NHTSA ID:
      #10099405

      SOME CUSTOMERS MAY EXPERIENCE INOPERATIVE FRONT DOOR WINDOW AUTO-CLOSING OPERATION WHEN USING THE WINDOW SWITCHES (A). Read More »

    • TSB #09-017-15-3023

      Date Announced:
      MAY 19, 2015
      NHTSA ID:
      #10105441

      SOME CUSTOMERS MAY NOTICE THE POWER WINDOW(S) ARE EITHER NOISY OR COMPLETELY INOPERATIVE WHILE OPERATING THE POWER WINDOW SWITCH. THIS MAY BE DUE TO THE POWER WINDOW MOTOR GEAR HAVING CHIPPED OR DAMAGED TEETH. Read More »

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #09-014-13-2790

      Date Announced:
      MAY 03, 2013
      NHTSA ID:
      #10097387

      SOME CUSTOMERS MAY EXPERIENCE A WATER LEAK FROM THE SUNROOF AFTER WASHING THE VEHICLE WITH A HIGH-PRESSURE CAR WASH SYSTEM. HIGH PRESSURE WATER FROM THE CAR WASH MAY DRIP FROM THE DRIP RAIL AND LEAK INTO THE CABIN. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #MTI_1034

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10091393

      THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

    • TSB #MTI_1034

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10091263

      THIS ARTICLE PROVIDES HVAC HEATER/DEFROSTER OPERATING TIPS USING MODE SELECTOR DIAL. THIS INCLUDES THE USE OF INTERMEDIATE POSITIONS. Read More »

    AIR BAGS

    • TSB #SSPB3

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194661

      Subject: ** UPDATE** - Takata Inflator Special Service Program (Extended Warranty) Special Service Program SSPB3: In December 2017 Special Service Program SSPB3 - Takata Inflator Extended Warranty was announced. Read More »

    • TSB #08-001-19-3544

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153329

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #08-001-18-3457

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136784

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    • TSB #0800116

      Date Announced:
      FEB 05, 2016
      NHTSA ID:
      #10213417

      Passenger fAirbag deactivation (PAD) indicator light illumination Read More »

    • TSB #08-001-13-2859

      Date Announced:
      NOV 19, 2013
      NHTSA ID:
      #10110991

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination con-cerns during vehicle service. Read More »

    AIR BAGS:FRONTAL

    • TSB #SB-08-001-13

      Date Announced:
      NOV 19, 2013
      NHTSA ID:
      #10054788

      MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE Read More »

    STRUCTURE

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-039-23

      Date Announced:
      JUL 06, 2023
      NHTSA ID:
      #10240496

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-008-22a

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225724

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-008-22

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208567

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-014-18-3443

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134702

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-001-17-3296b

      Date Announced:
      AUG 09, 2017
      NHTSA ID:
      #10118468

      When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »

    • TSB #00-001-17

      Date Announced:
      JAN 19, 2017
      NHTSA ID:
      #10185792

      Special Service Tool Shipment - January 2017. In support of the 2014 - 17 Mazda6 and 2016-17 Mazda CX-9, Mazda will ship to all dealers a new Special Service Tool (SST) * The SST will be shipped by Mazda's toool vendor Bosch in the month ... Read More »

    • TSB #1098M

      Date Announced:
      JUL 22, 2016
      NHTSA ID:
      #10090763

      WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »

    • TSB #1098M

      Date Announced:
      JUL 22, 2016
      NHTSA ID:
      #10091610

      WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE. Read More »

    • TSB #09-017-16-3169

      Date Announced:
      MAR 17, 2016
      NHTSA ID:
      #10090842

      SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). Read More »

    • TSB #09-017-16-3169

      Date Announced:
      MAR 17, 2016
      NHTSA ID:
      #10185950

      Some vehicles may exhibit a rattle noise and/or wind noise from the front door glass area while driving the vehicle. This is caused by a deformed glass run channel (A). Read More »

    • TSB #09-010/16

      Date Announced:
      FEB 17, 2016
      NHTSA ID:
      #10076678

      STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »

    STRUCTURE:BODY

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #09-017-16-3169

      Date Announced:
      MAR 17, 2016
      NHTSA ID:
      #10101086

      SOME VEHICLES MAY EXHIBIT A RATTLE NOISE AND/OR WIND NOISE FROM THE FRONT DOOR GLASS AREA WHILE DRIVING THE VEHI-CLE. THIS IS CAUSED BY A DEFORMED GLASS RUN CHANNEL (A). Read More »

    • TSB #0901016

      Date Announced:
      FEB 17, 2016
      NHTSA ID:
      #10213428

      Stains found on kpaint during PDI Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #SSP97

      Date Announced:
      APR 30, 2015
      NHTSA ID:
      #10117768

      Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014 CX-9 and 2015 MX-5 vehicles. Read More »

    STRUCTURE:INTERIOR PANELS:SUN VISOR

    LATCHES/LOCKS/LINKAGES:DOORS:LATCH

    • TSB #09-038-15-3080

      Date Announced:
      SEP 22, 2015
      NHTSA ID:
      #10101463

      SOME CUSTOMERS MAY COMPLAIN THAT THE DOORS DO NOT LOCK / UNLOCK WHEN PRESSING THE REQUEST SWITCH. THIS MAY BE CAUSED BY A TORN OR CRACKED REQUEST SWITCH RUBBER BUTTON (A). Read More »

    LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

    • TSB #SSP97

      Date Announced:
      APR 30, 2015
      NHTSA ID:
      #10117768

      Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2014 CX-9 and 2015 MX-5 vehicles. Read More »

    VEHICLE SPEED CONTROL

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #09-034-18-3430

      Date Announced:
      AUG 31, 2018
      NHTSA ID:
      #10144333

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    TIRES

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    WHEELS

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #02-002-19-3546

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153316

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #02-003-18-3501

      Date Announced:
      JUL 30, 2018
      NHTSA ID:
      #10143973

      Some vehicles may have aluminum alloy type wheel(s) with one of the following paint damage conditions shown in the sample photos below. The damage extends to the front surface of the aluminum wheel partly or entirely. Read More »

    • TSB #02-008-18-3467

      Date Announced:
      APR 27, 2018
      NHTSA ID:
      #10136774

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #02-009-13-2854

      Date Announced:
      NOV 11, 2013
      NHTSA ID:
      #10110995

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    LANE DEPARTURE: BLIND SPOT DETECTION

    • TSB #SA-055-17

      Date Announced:
      JUL 06, 2017
      NHTSA ID:
      #10111031

      Blind Spot Monitoring (BSM) system frequently asked questions (FAQ) Read More »

    EQUIPMENT

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #09-025-21-3824

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10200527

      This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #MT-004-21

      Date Announced:
      JUL 29, 2021
      NHTSA ID:
      #10199720

      NAVIGATION UPDATES FOR TOMTOM NAVIGATION SYSTEM. Some customers may request updates for their vehicle's navigation system. Refer customers to Mazdausa.com. Read More »

    • TSB #SA-041-21

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10198689

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #07-001-21-3775

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186701

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #09-006-20-3673a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177847

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #09-006-20-3673

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170817

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-021-19a

      Date Announced:
      SEP 04, 2019
      NHTSA ID:
      #10165349

      Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a permanent solution. Perform Interim Repair Procedure. Read More »

    • TSB #SA-029-19a

      Date Announced:
      JUL 31, 2019
      NHTSA ID:
      #10163334

      The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #SA-021-19

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160581

      Some vehicles may experience a clock failure after a battery disconnect. The clock shows dotted lines and cannot be reset. Mazda is aware of this issue and is working on a solution. Do not perform any vehicle repairs at this time. Read More »

    • TSB #SA-013-19

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10159201

      MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #09-007-19-3564a

      Date Announced:
      JAN 29, 2019
      NHTSA ID:
      #10153337

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #00-001-19-3560

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153306

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #09-005-19-3562

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153334

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-007-19-3564

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153336

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #09-004-19-3543

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153333

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-001-19-3553

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153330

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-004-18

      Date Announced:
      JUL 20, 2018
      NHTSA ID:
      #10144010

      ELECTRICAL CONCERN AND/OR MULTIPLE DTC'S DUE TO AFTERMARKET DEVICE: If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored... Read More »

    • TSB #SA-033-18

      Date Announced:
      JUL 03, 2018
      NHTSA ID:
      #10143979

      NO GPS AFTER TOMTOM NAVIGATION ACCESSORY INSTALLATION: When not equipped with TomTom navigation from the factory, the GPS antenna plugs into the handsfree (Bluetooth) unit. Read More »

    • TSB #09-020-18-3458a

      Date Announced:
      JUN 20, 2018
      NHTSA ID:
      #10143965

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #05-001-18-3453

      Date Announced:
      APR 02, 2018
      NHTSA ID:
      #10136777

      Always be sure to use the correct automatic transmission fluid when replacing ATF. Using the wrong ATF may cause shift quality complaints or may even damage the transmission. Read More »

    • TSB #MT-004-18

      Date Announced:
      MAR 28, 2018
      NHTSA ID:
      #10134933

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #00-001-18-3446

      Date Announced:
      MAR 22, 2018
      NHTSA ID:
      #10134699

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #MT-003-18

      Date Announced:
      FEB 16, 2018
      NHTSA ID:
      #10134925

      The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles. Read More »

    • TSB #MT-017-17

      Date Announced:
      NOV 02, 2017
      NHTSA ID:
      #10188488

      If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Read More »

    • TSB #SSP92

      Date Announced:
      MAY 18, 2017
      NHTSA ID:
      #10186342

      Abnormal Noise & Oil Leak from power transfer Unit Warranty Extension Program - Special Service Program (SSP) 92 extended. Read More »

    • TSB #00-001-17

      Date Announced:
      JAN 19, 2017
      NHTSA ID:
      #10185792

      Special Service Tool Shipment - January 2017. In support of the 2014 - 17 Mazda6 and 2016-17 Mazda CX-9, Mazda will ship to all dealers a new Special Service Tool (SST) * The SST will be shipped by Mazda's toool vendor Bosch in the month ... Read More »

    • TSB #00-004-16-3237

      Date Announced:
      AUG 11, 2016
      NHTSA ID:
      #10092487

      RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER?S MANUAL. Read More »

    • TSB #09-013-16-3161

      Date Announced:
      JUN 26, 2016
      NHTSA ID:
      #10105886

      WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »

    • TSB #09-030-16-3204

      Date Announced:
      MAY 10, 2016
      NHTSA ID:
      #10093275

      SOME VEHICLES MAY EXHIBIT A TOUCH SCREEN THAT LOCKS UP (BLACK SCREEN) OR DOES NOT RESPOND. HOWEVER, IN EITHER CASE THE AUDIO SOUND IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT. Read More »

    • TSB #09-009-16-3150A

      Date Announced:
      MAY 10, 2016
      NHTSA ID:
      #10093288

      SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »

    • TSB #MTI_1111

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10091265

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    • TSB #MTI_1111

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10091406

      WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »

    • TSB #MTI_1034

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10185966

      This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Read More »

    • TSB #MTI_1111

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10185967

      When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. Read More »

    • TSB #MTI_1031

      Date Announced:
      MAR 24, 2016
      NHTSA ID:
      #10091266

      SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE. Read More »

    • TSB #MTI_1032

      Date Announced:
      MAR 24, 2016
      NHTSA ID:
      #10091361

      SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Read More »

    • TSB #MTI_1031

      Date Announced:
      MAR 24, 2016
      NHTSA ID:
      #10091433

      SOME CUSTOMERS MAY COMPLAIN ABOUT A BLURRY REAR VIEW MONITOR DISPLAY. THIS MAY BE CAUSED BY AN AFTERMARKET ACCESSORY DEVICE Read More »

    • TSB #MTI_1032

      Date Announced:
      MAR 24, 2016
      NHTSA ID:
      #10185969

      Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack. Read More »

    • TSB #0102415

      Date Announced:
      DEC 14, 2015
      NHTSA ID:
      #10213380

      Usual rattle/buzz type noise from presilencer Read More »

    • TSB #09-009-15-3015

      Date Announced:
      FEB 27, 2015
      NHTSA ID:
      #10100706

      SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »

    • TSB #01-003-15-3014

      Date Announced:
      FEB 27, 2015
      NHTSA ID:
      #10100708

      USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Read More »

    • TSB #05-010-14-2960

      Date Announced:
      OCT 03, 2014
      NHTSA ID:
      #10098867

      SOME CUSTOMERS MAY EXPERIENCE DIFFICULTY MOVING THE SELECTOR LEVER OUT OF ?P? RANGE AFTER THE VEHICLE HAS BEEN PARKED OVERNIGHT IN EXTREMELY COLD TEMPERATURES (I.E. BELOW FREEZING). Read More »

    • TSB #09-037-14

      Date Announced:
      SEP 08, 2014
      NHTSA ID:
      #10060547

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #00-002-14-2936

      Date Announced:
      JUN 10, 2014
      NHTSA ID:
      #10098245

      MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. Read More »

    • TSB #09-023-14-2924

      Date Announced:
      MAY 20, 2014
      NHTSA ID:
      #10098121

      SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE. Read More »

    • TSB #00-001-14

      Date Announced:
      APR 08, 2014
      NHTSA ID:
      #10061491

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-003-14

      Date Announced:
      FEB 07, 2014
      NHTSA ID:
      #10060455

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-011-14

      Date Announced:
      FEB 07, 2014
      NHTSA ID:
      #10060481

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-010-14

      Date Announced:
      JAN 30, 2014
      NHTSA ID:
      #10060478

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-010-14

      Date Announced:
      JAN 30, 2014
      NHTSA ID:
      #10060479

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-003-14

      Date Announced:
      JAN 14, 2014
      NHTSA ID:
      #10060456

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-004-14

      Date Announced:
      JAN 14, 2014
      NHTSA ID:
      #10060458

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-004-14-2874

      Date Announced:
      JAN 14, 2014
      NHTSA ID:
      #10098006

      SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #09-020-18-3458

      Date Announced:
      APR 05, 2018
      NHTSA ID:
      #10136787

      Some vehicles may exhibit BLUETOOTH? hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH? hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program ... Read More »

    • TSB #09-017-17

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10186333

      Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Read More »

    • TSB #09-009/16

      Date Announced:
      FEB 17, 2016
      NHTSA ID:
      #10076677

      HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. Read More »

    • TSB #09-025-15-3057

      Date Announced:
      JUN 24, 2015
      NHTSA ID:
      #10099232

      SOME VEHICLES MAY EXHIBIT EITHER AN AUDIO SCREEN THAT IS LOCKING-UP (BLACK SCREEN) OR AN INOPERATIVE AUDIO TOUCH SCREEN. IN BOTH CASES HOWEVER, THE AUDIO UNIT SOUND OUTPUT IS NORMAL. Read More »

    • TSB #09-039-14-2923

      Date Announced:
      SEP 09, 2014
      NHTSA ID:
      #10098545

      SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »

    • TSB #09-003-14-2869A

      Date Announced:
      FEB 07, 2014
      NHTSA ID:
      #10098027

      SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING BLUETOOTH? SYMPTOMS: ? WHEN THE VEHICLE STARTED, THE REGISTERED DEVICE WOULD NOT CONNECT WITH THE BLUETOOTH? SYSTEM. Read More »

    • TSB #09-003-14-2869

      Date Announced:
      JAN 14, 2014
      NHTSA ID:
      #10098007

      SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING BLUETOOTH SYMPTOMS: ? WHEN THE VEHICLE STARTED, THE REGISTERED DEVICE WOULD NOT CONNECT WITH THE BLUETOOTH SYSTEM AND BLUETOOTH TAB ON THE AUDIO DISPLAY WOULD NOT ILLUMINATE (GRAY ... Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #09-025-18-3479

      Date Announced:
      MAY 11, 2018
      NHTSA ID:
      #10142527

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #09-023-18-3475

      Date Announced:
      MAY 08, 2018
      NHTSA ID:
      #10142525

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #09-009-17-3302

      Date Announced:
      MAR 13, 2017
      NHTSA ID:
      #10111012

      Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software. Read More »

    • TSB #09-008-15-2991C

      Date Announced:
      AUG 18, 2015
      NHTSA ID:
      #10105462

      SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN ONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »

    • TSB #09-012-14-2891

      Date Announced:
      FEB 14, 2014
      NHTSA ID:
      #10098022

      WHEN REPLACING THE SIRIUSXM SATELLITE RADIO UNIT (OR A MAZDA CONNECT TUNER AND AMP UNIT (TAU)) WITH REPLACEMENT TUNER FOR ANY REASON, A CALL MUST BE MADE TO INFORM SIRIUSXM OF THE EXISTING RADIO ID AND THE NEW/ REPLACEMENT SAT RADIO ID AS ... Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #09-009-17-3302

      Date Announced:
      MAR 13, 2017
      NHTSA ID:
      #10111012

      Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software. Read More »

    • TSB #09-031-15-3076

      Date Announced:
      AUG 07, 2015
      NHTSA ID:
      #10105468

      THE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. ? TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. Read More »

    • TSB #09-020-14

      Date Announced:
      NOV 18, 2014
      NHTSA ID:
      #10060502

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-020-14

      Date Announced:
      OCT 31, 2014
      NHTSA ID:
      #10060498

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-020-14

      Date Announced:
      APR 29, 2014
      NHTSA ID:
      #10060503

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-020-14

      Date Announced:
      APR 07, 2014
      NHTSA ID:
      #10060501

      SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »

    • TSB #09-011-14-2890

      Date Announced:
      FEB 07, 2014
      NHTSA ID:
      #10098024

      THE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. ? TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. Read More »

    • TSB #09-010-14-2873A

      Date Announced:
      JAN 31, 2014
      NHTSA ID:
      #10097977

      AN UPDATED VERSION OF THE SOFTWARE FOR THE TOMTOM NAVIGATION SYSTEM HAS BECOME AVAILABLE. UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. Read More »

    • TSB #09-010-14-2873

      Date Announced:
      JAN 30, 2014
      NHTSA ID:
      #10097978

      AN UPDATED VERSION OF THE SOFTWARE FOR THE TOMTOM NAVIGATION SYSTEM HAS BECOME AVAILABLE. UNDER THIS MSP42, THE NAVIGATION SYSTEM WILL BE REFLASHED TO THE UPDATED VERSION USING A SD CARD. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #09-017-17

      Date Announced:
      MAY 16, 2017
      NHTSA ID:
      #10186333

      Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SA-014-22

      Date Announced:
      MAR 29, 2022
      NHTSA ID:
      #10209761

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #MT-003-21

      Date Announced:
      OCT 06, 2021
      NHTSA ID:
      #10202696

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #09-035-17-3080

      Date Announced:
      AUG 07, 2017
      NHTSA ID:
      #10118467

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SSP92

      Date Announced:
      MAY 18, 2017
      NHTSA ID:
      #10116228

      In relation to on-going warranty extension program SSP92 (effective from April 2014), which extended the warranty coverage for power transfer unit (PTU) replacement on certain 2010-2014 CX-9 vehicles with AWD, Mazda Motor Corporation has ... Read More »

    • TSB #0000216

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10213326

      Mazda guidelines for factory scheduled maintenance Read More »

    • TSB #0100516

      Date Announced:
      FEB 15, 2016
      NHTSA ID:
      #10213333

      Battery test procedure requirements using the GR81291 Read More »

    • TSB #05-001-16-3128

      Date Announced:
      JAN 25, 2016
      NHTSA ID:
      #10100890

      ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION. Read More »

    • TSB #09-030-15-3073

      Date Announced:
      AUG 07, 2015
      NHTSA ID:
      #10105481

      MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. Read More »

    • TSB #01-008-15-3045

      Date Announced:
      MAY 15, 2015
      NHTSA ID:
      #10105447

      SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. ? P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY ... Read More »

    • TSB #01-006-15-3039

      Date Announced:
      APR 24, 2015
      NHTSA ID:
      #10099785

      SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P219A:00 AND/OR P219B:00 STORED IN PCM MEMORY. THE DTCS MAY BE CAUSED BY ABNORMAL ELECTRICAL NOISE WITHIN THE ENGINE HARNESS OF CERTAIN VEHICLES. Read More »

    • TSB #09-008-15-2991B

      Date Announced:
      MAR 26, 2015
      NHTSA ID:
      #10099686

      SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »

    • TSB #09-008-15-2991A

      Date Announced:
      MAR 16, 2015
      NHTSA ID:
      #10099690

      SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. Read More »

    • TSB #09-020-14-2913B

      Date Announced:
      OCT 31, 2014
      NHTSA ID:
      #10098846

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).?NAVIGATION SYSTEM FREEZES. Read More »

    • TSB #09-037-14-2951A

      Date Announced:
      OCT 23, 2014
      NHTSA ID:
      #10098861

      SOME VEHICLES MAY HAVE THE BLIND SPOT MONITORING (BSM) OFF INDICATOR LIGHT FLASHING AND DTC U3000:54 STORED IN MEMORY.THE CONCERN IS CAUSED BY INADEQUATE BSM CONTROL MODULE CONTROL LOGIC. Read More »

    • TSB #09-039-14-2923

      Date Announced:
      SEP 09, 2014
      NHTSA ID:
      #10098545

      SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »

    • TSB #09-037-14-2951

      Date Announced:
      SEP 08, 2014
      NHTSA ID:
      #10098546

      SOME VEHICLES MAY HAVE THE BLIND SPOT MONITORING (BSM) OFF INDICATOR LIGHT FLASHING AND DTC U3000:54 STORED IN MEMORY.THE CONCERN IS CAUSED BY INADEQUATE BSM CONTROL MODULE CONTROL LOGIC. Read More »

    • TSB #09-020-14-2913A

      Date Announced:
      APR 29, 2014
      NHTSA ID:
      #10098164

      SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.852 OR LATER).? VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #09-002-19-3554

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153331

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »

    • TSB #09-019-18-3450

      Date Announced:
      MAR 26, 2018
      NHTSA ID:
      #10134703

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #MTI_1031

      Date Announced:
      MAR 24, 2016
      NHTSA ID:
      #10185968

      Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device. Read More »

    • TSB #0100816

      Date Announced:
      FEB 26, 2016
      NHTSA ID:
      #10213336

      Engine Coolant Leak from lower radiator hose Some vehicles may exhibit an engine coolant leak (A) between the lower radiator hose (B) and the thermostat housing ? Read More »

    • TSB #01-024-15-3110

      Date Announced:
      DEC 14, 2015
      NHTSA ID:
      #10105647

      SOME VEHICLES MAY EXHIBIT AN UNUSUAL RATTLE/BUZZING TYPE NOISE FROM THE PRESILENCER WHEN DRIVING AT APPROXIMATELY 1800 RPM. THE LOWER (REAR-SIDE) OF THE PRE-SILENCER MAY BE THERMALLY DEFORMED DUE TO INSUFFICIENT RIGIDITY (FEWER WELD SPOTS). Read More »

    • TSB #03-005-15-3016

      Date Announced:
      FEB 27, 2015
      NHTSA ID:
      #10100705

      IF REPLACEMENT OF THE RIGHT SIDE (RH) TRANSFER OIL SEAL (A), AND TRANSFER DUST SEAL (B) ARE NECESSARY, USE THE FOLLOWING REPAIR PROCEDURE TO INSTALL THE NEW OIL SEALS. Read More »

    • TSB #06-003-14-2984

      Date Announced:
      DEC 18, 2014
      NHTSA ID:
      #10099723

      SOME VEHICLES MAY EXHIBIT AN ABNORMAL STEERING FEEL AND/OR NOISE WHILE DRIVING THE VEHICLE IN FREEZING TEMPERA-TURES, HOWEVER, THERE IS NO LOSS OF STEERING CONTROL. Read More »

    • TSB #09-034-14-2956

      Date Announced:
      AUG 15, 2014
      NHTSA ID:
      #10098367

      IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:?MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS. Read More »

    • TSB #09-027-14-2935

      Date Announced:
      JUN 10, 2014
      NHTSA ID:
      #10098282

      THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVER?S FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. Read More »

    • TSB #00-001-14-2912

      Date Announced:
      APR 08, 2014
      NHTSA ID:
      #10098205

      IN SUPPORT OF THE 2007-14 CX-9, MAZDA WILL SHIP TO ALL DEALERS ONE (1) NEW SPECIAL SERVICE TOOL (SST). THE SST WILL BE SHIPPED AUTOMATICALLY BY MAZDA?S TOOL VENDOR SNAP-ON TOOLS DURING THE MONTH OF APRIL 2014, AND COM-PLETING IN MAY 2014. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-002-18-3432

      Date Announced:
      APR 16, 2018
      NHTSA ID:
      #10136782

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-002-13-2842

      Date Announced:
      OCT 28, 2013
      NHTSA ID:
      #10097805

      A MUSTY/MILDEW TYPE ODOR MAY COME FROM THE VENTS WHEN THE AIR CONDITIONING (A/C) SYSTEM IS OPERATING. IT IS MOST NOTICEABLE WHEN THE A/C IS FIRST TURNED ON. Read More »

    UNKNOWN OR OTHER

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »

    • TSB #MTI_1034

      Date Announced:
      MAR 30, 2016
      NHTSA ID:
      #10185966

      This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions. Read More »

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