TSB List for the 2019 Mazda CX-9

Technical Service Bulletins (TSBs) for the 2019 CX-9 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • STEERING:ELECTRIC POWER ASSIST SYSTEM
  • SUSPENSION
  • SUSPENSION:FRONT:WHEEL BEARING
  • BRAKES (PWS)
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, AIR
  • SERVICE BRAKES, AIR:DISC:PADS
  • PARKING BRAKE
  • PARKING BRAKE:ELECTRICAL
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
  • ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
  • ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
  • FUEL SYSTEM, OTHER
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
  • POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY
  • ELECTRICAL SYSTEM:WIRING
  • ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS
  • ELECTRICAL SYSTEM:IGNITION
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
  • ELECTRICAL SYSTEM:SOFTWARE
  • ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR
  • EXTERIOR LIGHTING
  • EXTERIOR LIGHTING:HEADLIGHTS
  • EXTERIOR LIGHTING:TAIL LIGHTS
  • VISIBILITY
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
  • AIR BAGS
  • STRUCTURE
  • STRUCTURE:BODY
  • STRUCTURE:BODY:BUMPERS
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:HATCHBACK/LIFTGATE
  • STRUCTURE:BODY:HOOD
  • LATCHES/LOCKS/LINKAGES
  • VEHICLE SPEED CONTROL
  • TIRES
  • TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
  • WHEELS
  • WHEELS:LUGS/NUTS/BOLTS/STUDS
  • TRAILER HITCHES
  • SEATS
  • SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
  • FORWARD COLLISION AVOIDANCE
  • FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA
  • LANE DEPARTURE
  • BACK OVER PREVENTION
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:MECHANICAL
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #06-001-24

      Date Announced:
      JAN 23, 2024
      NHTSA ID:
      #10249497

      Some customers may complain about a creaking, knocking, rattle or clunk noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. Read More »

    • TSB #06-004-23b

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248384

      Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. Read More »

    • TSB #06-004-23a

      Date Announced:
      SEP 07, 2023
      NHTSA ID:
      #10243547

      Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. Read More »

    • TSB #06-004-23

      Date Announced:
      JUL 17, 2023
      NHTSA ID:
      #10240371

      Some customers may complain about a creaking noise coming from the steering column while driving. A steering column nut loosens due to excessive load when driving on irregular roads. Read More »

    • TSB #06-001-23a

      Date Announced:
      APR 03, 2023
      NHTSA ID:
      #10235414

      Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »

    • TSB #02-003-22

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210902

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-003-21-3777

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186699

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #06-003-20-3718b

      Date Announced:
      SEP 08, 2020
      NHTSA ID:
      #10180599

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #06-003-20-3718

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179080

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #06-003-20-3718

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177845

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #02-003-20-3677

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170814

      Some customers may complain that the steering wheel is off center more than 3??A? even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure. Read More »

    • TSB #02-004-19-3574

      Date Announced:
      JAN 23, 2019
      NHTSA ID:
      #10153318

      Some customers may complain that the steering wheel is off center more than 3? even when driving straight on a flat road. Read More »

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    STEERING:ELECTRIC POWER ASSIST SYSTEM

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    SUSPENSION

    • TSB #02-003-23

      Date Announced:
      OCT 17, 2023
      NHTSA ID:
      #10244671

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-004-22a

      Date Announced:
      NOV 18, 2022
      NHTSA ID:
      #10226814

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-004-22

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10213185

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-001-20-3655

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170655

      Some vehicles may exhibit one or more of the following noises from the front suspension: 1. A creaking noise from under the front of the vehicle (front lower arm bushing) when driving over bumps at approximate 12 - 25 mph (20 - 40 Km/h). Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #02-003-19-3547

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153317

      Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage. Read More »

    • TSB #02-001-19-3550

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153315

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    SUSPENSION:FRONT:WHEEL BEARING

    • TSB #SA-006-22

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208564

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    BRAKES (PWS)

    • TSB #SA-003-23a

      Date Announced:
      SEP 15, 2023
      NHTSA ID:
      #10243568

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #SA-003/23

      Date Announced:
      JAN 11, 2023
      NHTSA ID:
      #10230875

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-002-21-3809

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198568

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #04-007-20-3713a

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183590

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #00-002-19-3561

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153307

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #04-002-19-3545

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153227

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #SA-016-24

      Date Announced:
      MAR 08, 2024
      NHTSA ID:
      #10252508

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-078-22

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10228657

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #04-005-22

      Date Announced:
      DEC 02, 2022
      NHTSA ID:
      #10228660

      Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. Read More »

    • TSB #04-001/22

      Date Announced:
      MAR 24, 2022
      NHTSA ID:
      #10209782

      Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-007-20-3713

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182094

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #04-004-20-3679b

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173099

      Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: Click Noise: 1. When first moving forward or reverse from a stop OR 2. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #04-004-20-3679a

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173098

      Some vehicles may exhibit a click noise from the front brakes under one of the following conditions: ??A?A? When first moving the vehicle forward or reverse from a stop. Read More »

    • TSB #04-003-20-3668

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10171844

      Some vehicles may exhibit grooves (1) in rear brake disc plate(s), as shown below. This concern is mostly found on new or low mileage vehicles, when the brakes are new. Read More »

    • TSB #04-004-20-3679

      Date Announced:
      FEB 20, 2020
      NHTSA ID:
      #10171845

      Some vehicles may exhibit a click noise from the front brakes under one of the following conditions: When first moving the vehicle forward or reverse from a stop. Read More »

    • TSB #SA-019-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10170941

      Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may ... Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    SERVICE BRAKES, AIR

    • TSB #04-001-19-3556

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153319

      Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. Read More »

    SERVICE BRAKES, AIR:DISC:PADS

    • TSB #04-007-20-3713

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182094

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    PARKING BRAKE

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #SA-042-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145254

      DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in ... Read More »

    PARKING BRAKE:ELECTRICAL

    • TSB #04-004-21-3821

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201767

      Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. Read More »

    • TSB #04-007-20-3713a

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183590

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #04-007-20-3713

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182094

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    ENGINE (PWS)

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #09-005-20-3653

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10170663

      Some vehicles may exhibit a rattling noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts. Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #01-003-19-3557

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153310

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-081-23

      Date Announced:
      DEC 05, 2023
      NHTSA ID:
      #10248392

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-008-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238663

      Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »

    • TSB #SA-035-23

      Date Announced:
      JUN 01, 2023
      NHTSA ID:
      #10238695

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #01-002-23a

      Date Announced:
      FEB 10, 2023
      NHTSA ID:
      #10232269

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head. Read More »

    • TSB #01-001-23a

      Date Announced:
      FEB 03, 2023
      NHTSA ID:
      #10232266

      Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P0301:00, P0302:00, P0303:00, P0304:00.NOTE: Only turbo engines are applicable; non-turbo engines are NOT applicable. Read More »

    • TSB #RF-23-01

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230865

      When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. Read More »

    • TSB #01-002-23

      Date Announced:
      JAN 19, 2023
      NHTSA ID:
      #10230890

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Read More »

    • TSB #01-001-23

      Date Announced:
      JAN 04, 2023
      NHTSA ID:
      #10230888

      Some customers may complain about a poor acceleration and rough idling or the CHECK ENGINE light ON with DTC P030X:00 (only turbo engines are applicable; non-turbo engines are NOT applicable). Read More »

    • TSB #MT-004-22

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10228648

      Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure. Read More »

    • TSB #01-007-22

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215280

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Read More »

    • TSB #SA-018-22

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10210867

      The WSM shows 3 possible crankshaft sprocket and timing chain combinations (Type A, B and C), but some vehicles have been produced with a combination of Type A timing chain with 2 yellow-colored links with a Type B crankshaft sprocket. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #01-013-21-3753a

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10205999

      Coolant Leaks At Cylinder Head: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Read More »

    • TSB #01-013-21-3753a

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10205999

      Coolant Leaks At Cylinder Head: Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-001-21-3761a

      Date Announced:
      JUL 26, 2021
      NHTSA ID:
      #10199713

      Some vehicles may exhibit an occasional rough idle accompanied with DTC P0300:00 (Random misfire) due to the following: 1. While closing the EGR valve, carbon deposit etc. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #CSP05c

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188042

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #CSP05d

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188047

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #CSP05b

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186707

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #CSP05a

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183634

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #MT-005-20

      Date Announced:
      NOV 10, 2020
      NHTSA ID:
      #10183604

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #SA-058-20b

      Date Announced:
      AUG 20, 2020
      NHTSA ID:
      #10179172

      A new cylinder head assembly for service parts has been newly established for SKYACTIV-G 2.5 with cylinder deactivation when replacement is needed. Read More »

    • TSB #SA-049-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177931

      Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. NOTE: Battery parasitic draw is intermittent. Read More »

    • TSB #SA-049-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174692

      Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. NOTE: Battery parasitic draw is intermittent. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-024-20

      Date Announced:
      FEB 06, 2020
      NHTSA ID:
      #10171785

      If you encounter sputtering, surging or poor driveability with the following DTCs stored, inspect the MAP sensor connection for corroded terminals (as shown below). Recommend replacing the engine wire harness and MAP sensor. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #01-019-19-3628

      Date Announced:
      NOV 26, 2019
      NHTSA ID:
      #10168785

      Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »

    • TSB #MT-003-19

      Date Announced:
      OCT 08, 2019
      NHTSA ID:
      #10166848

      Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Read More »

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    • TSB #SA-030-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163355

      While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #01-005-19-3548

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153312

      Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). Read More »

    • TSB #01-004-19-3558

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153311

      On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    • TSB #SA-030-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163355

      While inspecting turbocharger housings, you may see cracks (fractures) as shown below. The cracks do not affect engine performance or cause any noise, so replacement is NOT necessary. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

    • TSB #09-030-21-3838

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202693

      Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #01-002-23a

      Date Announced:
      FEB 10, 2023
      NHTSA ID:
      #10232269

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold flange (2) on the cylinder head. Read More »

    • TSB #01-002-23

      Date Announced:
      JAN 19, 2023
      NHTSA ID:
      #10230890

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole or at the outside of the exhaust manifold. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #01-013-21-3753

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202686

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Read More »

    • TSB #MT-002-19

      Date Announced:
      SEP 30, 2019
      NHTSA ID:
      #10165676

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #01-002/22

      Date Announced:
      MAR 01, 2022
      NHTSA ID:
      #10209774

      Some vehicles may exhibit a fuel odor at the left / rear area of the vehicle while the engine is idling that usually occurs when the fuel tank is warmed up in hot weather and/or after long distance driving. Read More »

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    FUEL SYSTEM, OTHER

    • TSB #MT-002-21a

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202695

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. Read More »

    POWER TRAIN

    • TSB #PF-24-03

      Date Announced:
      MAR 06, 2024
      NHTSA ID:
      #10252507

      Due to limitations, certain vehicles from 2016 to current models might display an inaccurate transmission part number in the Global Electronic Parts Catalog (GEPC). Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #05-002-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237199

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-007-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232301

      The rear differential case could develop a crack in the case. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #SA-007/23

      Date Announced:
      JAN 27, 2023
      NHTSA ID:
      #10230882

      The rear differential case could develop a crack in the case NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #SA-068-22

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225767

      The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. Read More »

    • TSB #01-010-22

      Date Announced:
      SEP 26, 2022
      NHTSA ID:
      #10222564

      Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. Read More »

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-006-22

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208564

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #00-001-22

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208556

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-009-22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208568

      The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »

    • TSB #05-001-21-3826

      Date Announced:
      SEP 03, 2021
      NHTSA ID:
      #10201768

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    • TSB #SA-032-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194714

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #SA-033-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194782

      The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #SA-033-21

      Date Announced:
      MAY 11, 2021
      NHTSA ID:
      #10194782

      The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-053-20

      Date Announced:
      JUN 10, 2020
      NHTSA ID:
      #10177012

      When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. Read More »

    • TSB #SA-047-20

      Date Announced:
      APR 28, 2020
      NHTSA ID:
      #10174690

      Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-030-20

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171792

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »

    • TSB #SA-053-19

      Date Announced:
      DEC 05, 2019
      NHTSA ID:
      #10169509

      GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Read More »

    • TSB #05-004-19-3466

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10160555

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #05-002-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237199

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #SA-038-22

      Date Announced:
      JUN 07, 2022
      NHTSA ID:
      #10215238

      Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. Read More »

    POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

    • TSB #SA-009-22

      Date Announced:
      FEB 18, 2022
      NHTSA ID:
      #10208568

      The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. Read More »

    ELECTRICAL SYSTEM

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-008-24

      Date Announced:
      FEB 06, 2024
      NHTSA ID:
      #10251368

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-007-23a

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246121

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-032-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237216

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-033-23

      Date Announced:
      MAY 24, 2023
      NHTSA ID:
      #10237217

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-007-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237197

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #09-013-23a

      Date Announced:
      APR 28, 2023
      NHTSA ID:
      #10235416

      Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive external force applied to the USB power outlet. Read More »

    • TSB #09-016-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232299

      Speedometer replacement procedure Read More »

    • TSB #09-013-23

      Date Announced:
      FEB 16, 2023
      NHTSA ID:
      #10232296

      Some customers may experience electrical devices that cannot be charged through the rear console or the trunk side trim USB power outlet. This may be caused by an excessive external force applied to the USB power outlet. Read More »

    • TSB #09-008-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232401

      Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. Read More »

    • TSB #07-002-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232300

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #09-018-22b

      Date Announced:
      NOV 22, 2022
      NHTSA ID:
      #10226834

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.324 or later). The system performance has been improved as follows: Ver. 74.00. Read More »

    • TSB #SA-074-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226923

      Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »

    • TSB #SA-075-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226924

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #SA-066-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225761

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: * C1001:92 - Forward sensing camera (FSC) poor field of ... Read More »

    • TSB #SA-067-22

      Date Announced:
      OCT 12, 2022
      NHTSA ID:
      #10225763

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: * ... Read More »

    • TSB #09-032-22a

      Date Announced:
      SEP 28, 2022
      NHTSA ID:
      #10222573

      Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. Read More »

    • TSB #09-032-22

      Date Announced:
      AUG 22, 2022
      NHTSA ID:
      #10218735

      Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. Read More »

    • TSB #SA-001-22d

      Date Announced:
      AUG 09, 2022
      NHTSA ID:
      #10218720

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-006-22

      Date Announced:
      JUN 22, 2022
      NHTSA ID:
      #10215274

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #09-018-22

      Date Announced:
      MAY 25, 2022
      NHTSA ID:
      #10213201

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 74.00.311 or later). Read More »

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-026-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210887

      Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »

    • TSB #SA-001-22c

      Date Announced:
      APR 04, 2022
      NHTSA ID:
      #10210842

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-001-22

      Date Announced:
      FEB 14, 2022
      NHTSA ID:
      #10208558

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #01-006-21-3779b

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10205994

      Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-006-21-3779b

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10205994

      Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #SA-052-21

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203759

      For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »

    • TSB #SA-019-21d

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10201864

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-019-21c

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10201863

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-046-21

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200940

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #15-002-21-3812

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10199641

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-019-21a

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198679

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAR 15, 2021
      NHTSA ID:
      #10189797

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #01-005-21-3778

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188015

      The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-006-21-3779

      Date Announced:
      FEB 08, 2021
      NHTSA ID:
      #10188016

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #SA-063-20

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179315

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #MT-003-20

      Date Announced:
      AUG 07, 2020
      NHTSA ID:
      #10179154

      Some customers may complain about an inoperative power liftgate (PLG) and the any of the following DTC's stored in memory: ??A?A? U3003:16 (Power liftgate (PLG) control module power supply voltage low input) ??A?A? U3003:17 (Power ... Read More »

    • TSB #SA-049-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177931

      Some customers may experience an engine no start due to low battery voltage. Mazda is aware of the issue and is working on a solution. NOTE: Battery parasitic draw is intermittent. Read More »

    • TSB #06-003-20-3718

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177845

      Some customers may complain of a steering wheel vibration (in a rotational direction), when they are not holding onto the steering wheel. The vibration stops when holding onto the steering wheel or when driving. Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »

    • TSB #SA-047-19

      Date Announced:
      NOV 06, 2019
      NHTSA ID:
      #10168116

      Some customers may have one or more of the following complaints: ??A?A? Infotainment system reboots at times ??A?A? SiriusXM function grayed out ??A?A? SiriusXM stops playing ??A?A? No sound from SiriusXM but other sources work ??A?A? ... Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #09-031-19-3625

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163827

      After the installation of a new instrument cluster, the message "Fctry" or ??A???A???A?Factory??A???A???A? is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #05-001-19-3538

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10154450

      When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »

    • TSB #SA-006-19

      Date Announced:
      FEB 04, 2019
      NHTSA ID:
      #10154457

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #01-006-19-3549

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153313

      The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazda models, there is no key cylinder on the steering column. Read More »

    • TSB #01-001-19-3551

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153308

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-002-19-3552

      Date Announced:
      JAN 02, 2019
      NHTSA ID:
      #10153309

      The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-047-18

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10153296

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152372

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153300

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    • TSB #SA-043-18

      Date Announced:
      SEP 18, 2018
      NHTSA ID:
      #10145255

      The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-007-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145238

      Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    • TSB #SA-042-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145254

      DO NOT follow the instructions on MGSS for performing the ELECTRIC PARKING BRAKE (EPB) FORCED RELEASE PROCEDURE until these instructions are read, otherwise, damage to the EPB system may occur The instructions on MGSS are incorrect in ... Read More »

    • TSB #SA266

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10186263

      MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #01-007-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237197

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #01-006-21-3779a

      Date Announced:
      AUG 24, 2021
      NHTSA ID:
      #10200933

      This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-008-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145239

      Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise. Read More »

    ELECTRICAL SYSTEM:WIRING

    • TSB #SA-024-20

      Date Announced:
      FEB 06, 2020
      NHTSA ID:
      #10171785

      If you encounter sputtering, surging or poor driveability with the following DTCs stored, inspect the MAP sensor connection for corroded terminals (as shown below). Recommend replacing the engine wire harness and MAP sensor. Read More »

    ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

    • TSB #07-001/22

      Date Announced:
      MAR 03, 2022
      NHTSA ID:
      #10209784

      Some vehicles may exhibit an unusual noise in the front A/C unit when the recirculate switch is operated. This is caused by a damaged gear in the air intake actuator. Read More »

    ELECTRICAL SYSTEM:IGNITION

    • TSB #05-001-19-3538

      Date Announced:
      FEB 15, 2019
      NHTSA ID:
      #10154450

      When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #SA-050-23

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241637

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #07-002-23

      Date Announced:
      FEB 01, 2023
      NHTSA ID:
      #10232300

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #09-009-19-3566

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153339

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER

    • TSB #09-016-23

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232299

      Speedometer replacement procedure Read More »

    • TSB #09-024-22

      Date Announced:
      JUL 18, 2022
      NHTSA ID:
      #10217209

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SA-001-22b

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209746

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #09-021-21-3818b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201772

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR

    • TSB #SA-022-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189946

      When performing the MGSS Workshop Manual 360??A? View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. Read More »

    EXTERIOR LIGHTING

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    • TSB #09-003-19-3555

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153332

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    EXTERIOR LIGHTING:HEADLIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    EXTERIOR LIGHTING:TAIL LIGHTS

    • TSB #09-003-19-3555a

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10154529

      Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. Read More »

    VISIBILITY

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    • TSB #09-011-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232284

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #09-010-21-3786

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10189825

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. Read More »

    • TSB #SA-022-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189946

      When performing the MGSS Workshop Manual 360??A? View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #09-011-20-3644

      Date Announced:
      FEB 13, 2020
      NHTSA ID:
      #10171848

      Some vehicles may exhibit power outer mirror(s) that do not fold in and/or out when using the outer mirror switch. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #DRW27

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168121

      On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #09-011-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232284

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #SA-040-21

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198691

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-003-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198574

      Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »

    • TSB #MT-003-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198574

      Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

    • TSB #SA-012-23

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233704

      Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet. Read More »

    • TSB #SA-074-22

      Date Announced:
      NOV 14, 2022
      NHTSA ID:
      #10226923

      Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. Read More »

    AIR BAGS

    • TSB #SA-042-21

      Date Announced:
      JUN 24, 2021
      NHTSA ID:
      #10198685

      Some customers may complain that the passenger seat belt warning light is ON and the PASS AIRBAG OFF indicator light is OFF with no front passenger in the seat. This may be caused by an electrical device (smart phone, tablet, laptop. etc. Read More »

    • TSB #08-001-19-3544

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153329

      This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service. Read More »

    STRUCTURE

    • TSB #SA-039-23a

      Date Announced:
      SEP 13, 2023
      NHTSA ID:
      #10243569

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-039-23

      Date Announced:
      JUL 06, 2023
      NHTSA ID:
      #10240496

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #09-006-23

      Date Announced:
      JAN 23, 2023
      NHTSA ID:
      #10230902

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-047-22

      Date Announced:
      NOV 21, 2022
      NHTSA ID:
      #10226894

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #SA-008-22a

      Date Announced:
      OCT 17, 2022
      NHTSA ID:
      #10225724

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #SA-008-22

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208567

      Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. Read More »

    • TSB #MT-001-22

      Date Announced:
      FEB 04, 2022
      NHTSA ID:
      #10208554

      Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »

    • TSB #09-009-21-3759a

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206004

      Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. Read More »

    • TSB #09-009-21-3759a

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206004

      Rusty Panel at Bottom (Inner Side) of Doors: Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. Read More »

    • TSB #09-009-21-3759

      Date Announced:
      MAR 11, 2021
      NHTSA ID:
      #10189822

      Some customers may complain about rust at the bottom (inner side) of the doors where the seaming welt is located. It is caused by mud/sand adhering to the side sill, which scratches the paint surface when the door is opened/closed. Read More »

    • TSB #09-004-21-3772

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186705

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-005-20-3653a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185051

      Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts. Read More »

    • TSB #SA-009-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170829

      LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. Read More »

    • TSB #09-008-19-3565

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153338

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #02-005-16-3152a

      Date Announced:
      MAR 21, 2016
      NHTSA ID:
      #10185951

      Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. Read More »

    STRUCTURE:BODY

    • TSB #09-003-21-3771

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186704

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-008-20-3675

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170819

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #DRW27

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168121

      On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No. Read More »

    • TSB #MT-012-18

      Date Announced:
      DEC 11, 2018
      NHTSA ID:
      #10154139

      If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. Read More »

    STRUCTURE:BODY:BUMPERS

    • TSB #RF-20-01

      Date Announced:
      SEP 02, 2020
      NHTSA ID:
      #10180546

      Mazda Accessories has re-released the Front and Rear Bumper Trim kits for the CX-9 (see the table below for application and required components). Read More »

    • TSB #09-022-20-3720

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10176983

      Some customers may notice cracks (as shown below) at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. Read More »

    • TSB #09-042-18-3536

      Date Announced:
      NOV 30, 2018
      NHTSA ID:
      #10152380

      Some customers may notice cracks at one or both ends of the front bumper near the front fender / front combination light. This may be caused when driving over bumps. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #09-029-20-3732

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180666

      Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become ... Read More »

    STRUCTURE:BODY:HATCHBACK/LIFTGATE

    • TSB #09-006-24

      Date Announced:
      FEB 02, 2024
      NHTSA ID:
      #10251363

      Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing ... Read More »

    STRUCTURE:BODY:HOOD

    • TSB #SA-040-19

      Date Announced:
      SEP 06, 2019
      NHTSA ID:
      #10165350

      Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #09-006-24

      Date Announced:
      FEB 02, 2024
      NHTSA ID:
      #10251363

      Some vehicles may exhibit a creaking or clacking noise when operating the power lift gate (PLG). The noise may be caused by the following: Creaking noise: Dust and dirt accumulates on the sealing portion of the PLG drive unit, reducing ... Read More »

    • TSB #SA-050-22

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10218719

      Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. Read More »

    VEHICLE SPEED CONTROL

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    TIRES

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #MT-010-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10152371

      Some vehicles (with MAZDA CONNECT) may exhibit a condition where DTC U0323(PCM) / U0423(ABS) /U3000(IC) CANNOT be deleted when the TPMS warning light flashes and/or the TCS/DSC indicator lights are illuminated. Read More »

    WHEELS

    • TSB #SA-022-24

      Date Announced:
      APR 10, 2024
      NHTSA ID:
      #10254191

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-011-24

      Date Announced:
      FEB 12, 2024
      NHTSA ID:
      #10251387

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-031-23

      Date Announced:
      MAY 17, 2023
      NHTSA ID:
      #10237215

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #02-002-21-3769a

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199714

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #00-001-21-3768

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186693

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #02-002-21-3769

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186698

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #MT-002-20

      Date Announced:
      AUG 03, 2020
      NHTSA ID:
      #10179228

      New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010. Read More »

    • TSB #02-004-20-3685

      Date Announced:
      FEB 26, 2020
      NHTSA ID:
      #10171843

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #02-007-19-3645

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169505

      Some vehicles may exhibit corrosion of the wheel nuts. This is caused by torsional stress concentrating on the tip of the wheel nut because of the thin and long shape of the nut, which damages the coating and causes the corrosion. Read More »

    • TSB #RF-18-02R3

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168119

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #SA-016-19

      Date Announced:
      APR 08, 2019
      NHTSA ID:
      #10159204

      There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    • TSB #RF-18-02R2

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159196

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #02-002-19-3546

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153316

      Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint ... Read More »

    • TSB #SA-002-19

      Date Announced:
      JAN 08, 2019
      NHTSA ID:
      #10153304

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #RF-18-02R1

      Date Announced:
      JAN 08, 2018
      NHTSA ID:
      #10153226

      As of May 1, 2018, Japan produced vehicles use 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    WHEELS:LUGS/NUTS/BOLTS/STUDS

    • TSB #RF-18-02R2

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159196

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    TRAILER HITCHES

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    SEATS

    • TSB #09-008-23

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232401

      Some vehicles may experience the seat ventilation system still on after the engine has been turned off, in some cases this causes the battery to be completely discharged and not rechargeable. Read More »

    • TSB #SA-007-21

      Date Announced:
      JAN 22, 2021
      NHTSA ID:
      #10186809

      Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. Read More »

    • TSB #09-007-20-3674a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185052

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #SA-020-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10170940

      Due to a vehicle side logic change for the vehicles listed above, the seat warming and seat ventilation systems will no longer automatically turn on when the vehicle is started using the MMS accessory. Read More »

    • TSB #SA-016-20

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170942

      Some customers may complain that their seat warmers or seat ventilation do not turn on when the engine is restarted after being left on when turning off the engine. Read More »

    • TSB #09-007-20-3674

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170818

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #SA-008-19

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10154459

      Some customers may complain that their seat warmers do not turn on when the engine is restarted after being left on when turning off the engine. Read More »

    • TSB #09-006-19-3563

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153335

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #09-015-18-3445a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148069

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #SA-020-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10170940

      Due to a vehicle side logic change for the vehicles listed above, the seat warming and seat ventilation systems will no longer automatically turn on when the vehicle is started using the MMS accessory. Read More »

    • TSB #SA-008-19

      Date Announced:
      FEB 20, 2019
      NHTSA ID:
      #10154459

      Some customers may complain that their seat warmers do not turn on when the engine is restarted after being left on when turning off the engine. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #15-004-21-3835

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203735

      NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-003-19

      Date Announced:
      JUL 30, 2019
      NHTSA ID:
      #10163327

      Some vehicles may have one of the following DTCs stored in memory: C1001:92 - Forward sensing camera (FSC) poor field of view. B14F0:92 - General temporary failure in forward sensing camera (FSC). Read More »

    • TSB #SA-003-19

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153305

      Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »

    LANE DEPARTURE

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    BACK OVER PREVENTION

    • TSB #09-011-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232284

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #09-033-19-3590

      Date Announced:
      AUG 16, 2019
      NHTSA ID:
      #10164046

      Some vehicles may exhibit the rear parking sensor beeping without any obstacles behind it when the shift lever is shifted into Reverse. This concern only occurs when the rear USB power outlet (1) is broken. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    EQUIPMENT

    • TSB #SA-008-24

      Date Announced:
      FEB 06, 2024
      NHTSA ID:
      #10251368

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #01-007-23a

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246121

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #SA-036-23

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238697

      Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the ... Read More »

    • TSB #SA-016-22a

      Date Announced:
      DEC 07, 2022
      NHTSA ID:
      #10228651

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »

    • TSB #07-003-22a

      Date Announced:
      OCT 20, 2022
      NHTSA ID:
      #10225777

      Some customers may complain about poor A/C performance due to low refrigerant. This may be caused by one of two things. Read More »

    • TSB #07-003-22

      Date Announced:
      AUG 22, 2022
      NHTSA ID:
      #10218724

      Some customers may complain about poor A/C performance due to low refrigerant. This may be caused by the low-temperature side outlet pipe leading to the evaporator of the air conditioner condenser deteriorating because the structure ... Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #SA-026-22

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210887

      Apple CarPlay / Android Auto Frequently Asked Questions (FAQs) Read More »

    • TSB #SA-016-22

      Date Announced:
      APR 04, 2022
      NHTSA ID:
      #10210847

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method Read More »

    • TSB #04-001/22

      Date Announced:
      MAR 24, 2022
      NHTSA ID:
      #10209782

      Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. Read More »

    • TSB #SA-001/22

      Date Announced:
      JAN 11, 2022
      NHTSA ID:
      #10206938

      Symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. No. 1 Blank Screen No. 2. Rear View Camera is not displayed No. 3 Rebooting No. 4 Infotainment System Has No Sound No. 5 Commander Switch Does Not Work No. Read More »

    • TSB #SA-019-21e

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203768

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »

    • TSB #SA-052-21

      Date Announced:
      NOV 04, 2021
      NHTSA ID:
      #10203759

      For improvement of electrical diagnosis, the SKYACTIV??A? Wiring Terminal Test Kits has been delivered all the dealers. Read More »

    • TSB #01-013-21-3753

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202686

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Read More »

    • TSB #09-030-21-3838

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202693

      Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts. Read More »

    • TSB #SA-019-21d

      Date Announced:
      SEP 28, 2021
      NHTSA ID:
      #10201864

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #MT-002-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201777

      Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. Read More »

    • TSB #04-004-21-3821

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201767

      Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. Read More »

    • TSB #09-021-21-3818b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201772

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #SA-019-21c

      Date Announced:
      SEP 01, 2021
      NHTSA ID:
      #10201863

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-025-21-3824

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10200527

      This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #09-025-21-3824

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10200527

      This service bulletin provides information regarding the proper use of the driver??A?A?s floor mat to avoid any potential interference with the foot pedals. Read More »

    • TSB #09-023-21-3820

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199719

      Some customers may complain that the rear console / cup holder area is warming. The warming is caused by heat radiating from the rear heater core, which is located under the console. Read More »

    • TSB #09-021-21-3818

      Date Announced:
      JUL 08, 2021
      NHTSA ID:
      #10199634

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »

    • TSB #SA-030-21a

      Date Announced:
      JUN 15, 2021
      NHTSA ID:
      #10198673

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Read More »

    • TSB #SA-041-21

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10198689

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section ... Read More »

    • TSB #SA-029-21a

      Date Announced:
      JUN 04, 2021
      NHTSA ID:
      #10198677

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-034-21

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194891

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #SA-034-21

      Date Announced:
      MAY 13, 2021
      NHTSA ID:
      #10194891

      When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-002-21

      Date Announced:
      MAY 07, 2021
      NHTSA ID:
      #10194659

      When programming a key or installing a Genuine Mazda Accessory Remote Engine Start system, you may encounter programming difficulty. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #MT-001-21

      Date Announced:
      MAY 05, 2021
      NHTSA ID:
      #10194657

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA-030-21

      Date Announced:
      MAY 04, 2021
      NHTSA ID:
      #10194762

      Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-030-21

      Date Announced:
      MAY 04, 2021
      NHTSA ID:
      #10194762

      Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-029-21

      Date Announced:
      APR 26, 2021
      NHTSA ID:
      #10191538

      APPLE CARPLAY / ANDRID AURO FREQUENTLY ASKED QUESTIONS (FAQ) The following vehicles are not equipped with Apple CarPlay??A?A? / Android Auto??A?A?, but it can be activated using MDARS. Read More »

    • TSB #SA-019-21a

      Date Announced:
      APR 08, 2021
      NHTSA ID:
      #10190971

      MAZDA CONNECT Symptom Troubleshooting (6th Generation Vehicles). Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #CSP05c

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188042

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #CSP05d

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188047

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM (CSP05). As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no ... Read More »

    • TSB #01-003-21-3776

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186696

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem. Read More »

    • TSB #07-001-21-3775

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186701

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #09-002-21-3770

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186703

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer Read More »

    • TSB #CSP05b

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10186707

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #SA-004-20c

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185181

      In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all ... Read More »

    • TSB #09-005-20-3653a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185051

      Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts. Read More »

    • TSB #09-007-20-3674a

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10185052

      At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Read More »

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #CSP05a

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10183634

      MULTI-MODEL - MAZDA MOBILE START CUSTOMER SATISFACTION PROGRAM. As shared previously, due to planned industry-wide changes in mobile network infrastructure and wireless technology, the Mazda Mobile Start (MMS) accessory was no longer ... Read More »

    • TSB #04-007-20-3713a

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183590

      Some vehicles equipped with electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. Read More »

    • TSB #SA-071-20

      Date Announced:
      OCT 28, 2020
      NHTSA ID:
      #10182123

      Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. Read More »

    • TSB #SA-070-20

      Date Announced:
      OCT 15, 2020
      NHTSA ID:
      #10182122

      APPLE CARPLAY / ANDROID AUTO FREQUENTLY ASKED QUESTIONS (FAQ): NOTE: The following vehicles are not equipped with Apple CarPlay / Android Auto, but it can be activated using MDARS. Read More »

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #SA-069-20

      Date Announced:
      OCT 12, 2020
      NHTSA ID:
      #10182121

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.mazdausa.com Read More »

    • TSB #09-029-20-3732

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180666

      Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become ... Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #09-006-20-3673a

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177847

      When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #MT-001-20

      Date Announced:
      JUL 15, 2020
      NHTSA ID:
      #10177853

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #09-020-20-3680

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176039

      Some customers may complain that the rear console / cup holder area is warming. The warming is caused by heat radiating from the rear heater core, which is located under the console. Read More »

    • TSB #04-004-20-3679b

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173099

      Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: Click Noise: 1. When first moving forward or reverse from a stop OR 2. Read More »

    • TSB #SA-041-20

      Date Announced:
      MAR 11, 2020
      NHTSA ID:
      #10173253

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-032-20

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171833

      SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. Read More »

    • TSB #SA-026-20

      Date Announced:
      FEB 11, 2020
      NHTSA ID:
      #10171787

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Audio System, Bluetooth??A?, Center Dislay, DTC, i-ACTIVESENSE, Maintenance Monitor, Navigation, Noise, Reboot / Frozen Screen / Slow Response, USB / Aux ... Read More »

    • TSB #SA-024-20

      Date Announced:
      FEB 06, 2020
      NHTSA ID:
      #10171785

      If you encounter sputtering, surging or poor driveability with the following DTCs stored, inspect the MAP sensor connection for corroded terminals (as shown below). Recommend replacing the engine wire harness and MAP sensor. Read More »

    • TSB #SA-020-20

      Date Announced:
      JAN 29, 2020
      NHTSA ID:
      #10170940

      Due to a vehicle side logic change for the vehicles listed above, the seat warming and seat ventilation systems will no longer automatically turn on when the vehicle is started using the MMS accessory. Read More »

    • TSB #09-006-20-3673

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170817

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-008-20-3675

      Date Announced:
      JAN 13, 2020
      NHTSA ID:
      #10170819

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-005-20-3653

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10170663

      Some vehicles may exhibit a rattling noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-003-20-3671

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170661

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #MT-002-19

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169540

      If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #SA-049-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168118

      Some customers may complain about a Mazda Mobile Start (MMS) system malfunction. Use the information below to troubleshoot the customers complaint: ??A?A? MAZDA MOBILE START (MMS) TROUBLESHOOTING GUIDE ??A?A? CANNOT COMMUNICATE WITH ... Read More »

    • TSB #MT-004-19

      Date Announced:
      NOV 20, 2019
      NHTSA ID:
      #10168139

      Some customers may complain about: ??A?A? Intermittent engine no start ??A?A? Instrument cluster red security indicator light ON ??A?A? Engine Start/Start Button Amber indicator light flashing ??A?A? Battery discharge ??A?A? Electrical ... Read More »

    • TSB #RF-18-02R3

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168119

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #DRW27

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168121

      On certain subject vehicles, it is possible that the chrome plated window moldings may be dirty or have rust spots. The subject vehicles were parked outside when Typhoon No. Read More »

    • TSB #SA-047-19

      Date Announced:
      NOV 06, 2019
      NHTSA ID:
      #10168116

      Some customers may have one or more of the following complaints: ??A?A? Infotainment system reboots at times ??A?A? SiriusXM function grayed out ??A?A? SiriusXM stops playing ??A?A? No sound from SiriusXM but other sources work ??A?A? ... Read More »

    • TSB #07-007-19-3638

      Date Announced:
      NOV 04, 2019
      NHTSA ID:
      #10168072

      Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. Read More »

    • TSB #09-031-19-3625

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10163827

      After the installation of a new instrument cluster, the message "Fctry" or ??A???A???A?Factory??A???A???A? is displayed instead of the odometer. This concern may also occur when a room fuse is installed in a new vehicle. Read More »

    • TSB #SA-029-19a

      Date Announced:
      JUL 31, 2019
      NHTSA ID:
      #10163334

      The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #SA-029-19

      Date Announced:
      JUL 09, 2019
      NHTSA ID:
      #10163333

      Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. Read More »

    • TSB #SA-027-19

      Date Announced:
      JUN 25, 2019
      NHTSA ID:
      #10162027

      ACCESSORY INSTRUCTIONS LOCATION: Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/ Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-001-19b

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159198

      APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #SA-002-19a

      Date Announced:
      APR 04, 2019
      NHTSA ID:
      #10159199

      On May 1, 2018, Japan produced vehicles starting using 17 mm hex lug nuts instead of 21 mm on the same size thread. Read More »

    • TSB #SA-013-19

      Date Announced:
      APR 01, 2019
      NHTSA ID:
      #10159201

      MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. Read More »

    • TSB #SA-001-19a

      Date Announced:
      MAR 27, 2019
      NHTSA ID:
      #10155442

      APPLE CARPLAY??A?A? / ANDROID AUTO??A?A? FREQUENTLY ASKED QUESTIONS (FAQ). Many frequently asked question and the answers. Read More »

    • TSB #00-003-19-3583

      Date Announced:
      MAR 20, 2019
      NHTSA ID:
      #10154879

      In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually. Read More »

    • TSB #SA-007-19

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154458

      SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. Read More »

    • TSB #09-007-19-3564a

      Date Announced:
      JAN 29, 2019
      NHTSA ID:
      #10153337

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-001-19a

      Date Announced:
      JAN 24, 2019
      NHTSA ID:
      #10153303

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #00-001-19-3560

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153306

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #09-005-19-3562

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153334

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-007-19-3564

      Date Announced:
      JAN 14, 2019
      NHTSA ID:
      #10153336

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #09-004-19-3543

      Date Announced:
      JAN 10, 2019
      NHTSA ID:
      #10153333

      Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Read More »

    • TSB #SA-001-19

      Date Announced:
      JAN 04, 2019
      NHTSA ID:
      #10153302

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-001-19-3553

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153330

      When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as ... Read More »

    • TSB #SA-049-18

      Date Announced:
      DEC 07, 2018
      NHTSA ID:
      #10153297

      SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. Read More »

    • TSB #09-010-18-3440b

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10153289

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #MT-002-18

      Date Announced:
      DEC 05, 2018
      NHTSA ID:
      #10154138

      Some customers may complain about improper operation of the MAZDA CONNECT system when streaming music with audio source aha/Pandora/Stitcher/Bluetooth? and the same device is also connected to the USB port for charging. Read More »

    • TSB #MT-011-18

      Date Announced:
      NOV 27, 2018
      NHTSA ID:
      #10153301

      SMS (Short Message Service) messages received by paired phones (Android and iPhone 5 iOS 7.0 or higher) can be downloaded, displayed, and played (text to voice) on vehicles equipped with MAZDA CONNECT. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #00-003-18-3480a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148003

      Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. Read More »

    • TSB #09-014-18-3443a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148068

      When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #09-021-18-3459a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148071

      Some vehicles may experience stains appearing on the hood, roof and/or trunk of the vehicle. This concern is most likely to be found in a cold weather areas just after the RAPGARD is removed at PDI. Read More »

    • TSB #09-034-18-3430a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148072

      In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »

    • TSB #SA-043-18

      Date Announced:
      SEP 18, 2018
      NHTSA ID:
      #10145255

      The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. Read More »

    • TSB #MT-004-18

      Date Announced:
      SEP 14, 2018
      NHTSA ID:
      #10145237

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Read More »

    • TSB #SA266

      Date Announced:
      DEC 19, 2016
      NHTSA ID:
      #10186263

      MAZDA Mobile start (MMS) cannot communicate with vehicle Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SA-016-23

      Date Announced:
      MAR 21, 2023
      NHTSA ID:
      #10233669

      There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method Read More »

    • TSB #SA-026-20a

      Date Announced:
      JUN 11, 2020
      NHTSA ID:
      #10177005

      Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-007-19

      Date Announced:
      FEB 05, 2019
      NHTSA ID:
      #10154458

      SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. Read More »

    • TSB #SA-046-18

      Date Announced:
      OCT 24, 2018
      NHTSA ID:
      #10148001

      APPLE CARPLAY? / ANDROID AUTO? FREQUENTLY ASKED QUESTIONS (FAQ) Read More »

    • TSB #09-020-18-3458b

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148070

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH? hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-043-18

      Date Announced:
      SEP 18, 2018
      NHTSA ID:
      #10145255

      The instructions in the current inventory of the Rear Seat Entertainment (RSE) System are incorrect in some of the steps and have been updated. The P/N of the updated instructions is 0000-8F-N10A. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #SA-049-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10152384

      SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. Read More »

    • TSB #SA-047-18

      Date Announced:
      NOV 06, 2018
      NHTSA ID:
      #10152382

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SA-046-21

      Date Announced:
      AUG 10, 2021
      NHTSA ID:
      #10200940

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-032-20

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171833

      SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. Read More »

    • TSB #SA-031-19

      Date Announced:
      JUL 26, 2019
      NHTSA ID:
      #10163356

      Some customers may complain about incorrect MAZDA CONNECT clock time. This may be caused by an incorrect clock GPS Sync setting. Read More »

    • TSB #SA-049-18

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10152384

      SiriusXM Traffic Plus and Travel Link are displayed with Mazda in-vehicle factory navigation systems. Both of these services provide information in the U.S. & Canada. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #09-021-21-3818a

      Date Announced:
      AUG 06, 2021
      NHTSA ID:
      #10200528

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »

    • TSB #09-021-21-3818a

      Date Announced:
      AUG 06, 2021
      NHTSA ID:
      #10200528

      AUDIO, NAVIGATION AND PHONE CONCERNS WITH MAZDA CONNECT INFOTAINMENT SYSTEM (6TH GENERATION). All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready ... Read More »

    EQUIPMENT:MECHANICAL

    • TSB #SA-006-22a

      Date Announced:
      MAR 09, 2022
      NHTSA ID:
      #10209752

      There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SA-014-22

      Date Announced:
      MAR 29, 2022
      NHTSA ID:
      #10209761

      Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. Read More »

    • TSB #01-003/22

      Date Announced:
      MAR 17, 2022
      NHTSA ID:
      #10209778

      The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Read More »

    • TSB #00-001-20-3689

      Date Announced:
      MAR 12, 2020
      NHTSA ID:
      #10173097

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    • TSB #SA-036-20

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173228

      The owner??A?A?s manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Read More »

    • TSB #00-001-18-3446a

      Date Announced:
      OCT 10, 2018
      NHTSA ID:
      #10148002

      Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SA-027-24

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10254187

      Some customers may complain about infotainment center display. Peeling, spider cracks and white dots. Read More »

    • TSB #SA-032-23a

      Date Announced:
      OCT 11, 2023
      NHTSA ID:
      #10244679

      If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Read More »

    • TSB #04-001/22

      Date Announced:
      MAR 24, 2022
      NHTSA ID:
      #10209782

      Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: 2016-2022 CX-9 2018-2022 CX-5 (Click noise): 1. When first moving forward or reverse from a stop OR 2. Read More »

    • TSB #15-004-21-3835

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203735

      NOTE: This Service Information is only applicable for vehicles equipped with a Forward Sensing Camera (FSC), KDD1-67-XCX and GSH7-67-XCX*. Read More »

    • TSB #SA-019-21e

      Date Announced:
      NOV 16, 2021
      NHTSA ID:
      #10203768

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns Read More »

    • TSB #01-013-21-3753

      Date Announced:
      OCT 15, 2021
      NHTSA ID:
      #10202686

      Some vehicles may have coolant leaks at the cylinder head around the exhaust manifold (as shown below). There may be cracks at the stud bolt hole (1) or at the outside of the exhaust manifold (2). Read More »

    • TSB #09-030-21-3838

      Date Announced:
      OCT 13, 2021
      NHTSA ID:
      #10202693

      Some vehicles may exhibit a rattle, clunk or pop noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts. Read More »

    • TSB #04-004-21-3821

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201767

      Some vehicles may exhibit: Vehicle body vibration when moving from a stop while using the Electric Parking Brake (EPB) automatic release function. Uneven rear brake pad wear. Read More »

    • TSB #09-021-21-3818b

      Date Announced:
      SEP 13, 2021
      NHTSA ID:
      #10201772

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #15-002-21-3812

      Date Announced:
      JUL 09, 2021
      NHTSA ID:
      #10199641

      Some customers may experience a SBS/SCBS, LAS/LDWS and/or HBC warning light on. A system error message may also be found in the center display. DTC U3000:04-0A (Forward sensing camera (FSC) internal malfunction). Read More »

    • TSB #SA-019-21a

      Date Announced:
      JUN 25, 2021
      NHTSA ID:
      #10198679

      MAZDA CONNECT SYMPTOM TROUBLESHOOTING [6TH GENERATION VEHICLES]. Use the symptom troubleshooting tables below to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-036-21

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194887

      Some vehicles may have one of the following DTCs stored in memory along with a system status notice on the Multi-information display OR display a system status notice with no DTC: C1001:92 - Forward sensing camera (FSC) poor field of view ... Read More »

    • TSB #SA-022-21

      Date Announced:
      MAR 08, 2021
      NHTSA ID:
      #10189946

      When performing the MGSS Workshop Manual 360??A? View Monitor System Aiming Procedure, M-MDS may show error message "Procedure unsuccessful". This may be caused by light glare on the SST. Read More »

    • TSB #MT-006-20

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183607

      Some customers may complain about the following MAZDA CONNECT??A?A? Temperature Warning message: ??A?A? Display is too Hot. Screen performance may be decreased until it cools. Read More »

    • TSB #SA-047-20b

      Date Announced:
      NOV 18, 2020
      NHTSA ID:
      #10183666

      CRACKED REAR DIFFERENTIAL. The rear differential case could develop a crack in the case, as shown below. NOTE: This could affect new vehicles just delivered to the dealer as well as customer vehicles. Read More »

    • TSB #09-036-20-3756

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10183601

      Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH??A? hands-free unit or text messaging related concerns. Read More »

    • TSB #SA-047-20a

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182126

      CRACKED REAR DIFFERENTIAL: Be aware that some new AWD vehicles have been found with cracked rear differential cases, as shown below. NOTE: This may affect new vehicles just delivered to the dealer or new vehicles in dealer inventory. Read More »

    • TSB #15-003-20-3737a

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182100

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] (Error signal received from electric power steering (EPS) control module) stored in memory. Read More »

    • TSB #09-030-20-3740

      Date Announced:
      SEP 15, 2020
      NHTSA ID:
      #10180667

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #15-003-20-3737

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180670

      Some vehicles may exhibit that the SBS/SCBS warning light (amber) turns ON right after the engine is started with DTC U0420:68 [FSC] stored in memory. Read More »

    • TSB #09-029-20-3732

      Date Announced:
      SEP 03, 2020
      NHTSA ID:
      #10180666

      Some vehicles may exhibit poor fitting rear door weatherstrips at the lower/front location. The weatherstrips may be deformed by frequent contact with passengers entering and exiting the vehicle, causing the weatherstrip joint to become ... Read More »

    • TSB #SA-062-20

      Date Announced:
      AUG 13, 2020
      NHTSA ID:
      #10179313

      Some customers may complain about the following message displayed in the Multi-Information Display: In the following cases, the MRCC with Stop & Go function system is canceled when the vehicle is traveling at 19 mph (30 km/h) or less: ... Read More »

    • TSB #05-003-20-3725

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177843

      Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). Read More »

    • TSB #04-004-20-3679b

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173099

      Some vehicles may exhibit a click or squeak noise from the front brakes under the following conditions: Click Noise: 1. When first moving forward or reverse from a stop OR 2. Read More »

    • TSB #04-004-20-3679a

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173098

      Some vehicles may exhibit a click noise from the front brakes under one of the following conditions: ??A?A? When first moving the vehicle forward or reverse from a stop. Read More »

    • TSB #SA-037-20

      Date Announced:
      MAR 03, 2020
      NHTSA ID:
      #10173249

      Some vehicles may have one of the following DTCs stored in memory: ??A?A? C1001:92 - Forward sensing camera (FSC) poor field of view ??A?A? B14F0:92 - General temporary failure in forward sensing camera (FSC) DTC C1001:92 or B14F0:92 set ... Read More »

    • TSB #SA-011-20a

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10171780

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #01-002-20-3678

      Date Announced:
      JAN 23, 2020
      NHTSA ID:
      #10170813

      Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed. Read More »

    • TSB #SA-011-20

      Date Announced:
      JAN 15, 2020
      NHTSA ID:
      #10170943

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the troubleshooting chart below to repair the vehicle. Read More »

    • TSB #09-005-20-3653

      Date Announced:
      JAN 10, 2020
      NHTSA ID:
      #10170663

      Some vehicles may exhibit a rattling noise from the front of the vehicle while driving. The noise may be caused by loose cowl panel bolts. Read More »

    • TSB #02-002-20-3651

      Date Announced:
      JAN 09, 2020
      NHTSA ID:
      #10170656

      Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Read More »

    • TSB #09-022-19-3599a

      Date Announced:
      DEC 19, 2019
      NHTSA ID:
      #10169542

      All Mazda Connect vehicles in new car inventory must be updated to the software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #01-022-19-3657

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169537

      There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. Read More »

    • TSB #SA-027-19

      Date Announced:
      DEC 13, 2019
      NHTSA ID:
      #10169543

      Accessory instructions can be found in the Accessory eCatalog. https://ecatalog.trademotion.com/. Audio/Electrical, Exterior, Interior: - Mazda Mobile Start (MMS) - Remote Engine Start - Wireless Charging Pad - Mirror - Navigation - Rear ... Read More »

    • TSB #09-022-19-3599

      Date Announced:
      JUN 06, 2019
      NHTSA ID:
      #10162014

      Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 70.00.335C or later). NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »

    • TSB #SA-006-19a

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160575

      Some customers may complain about a MAZDA CONNECT system reboot or blank screen. Use the flowchart below to repair the vehicle. Read More »

    • TSB #09-002-19-3554

      Date Announced:
      JAN 03, 2019
      NHTSA ID:
      #10153331

      This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #07-001/22

      Date Announced:
      MAR 03, 2022
      NHTSA ID:
      #10209784

      Some vehicles may exhibit an unusual noise in the front A/C unit when the recirculate switch is operated. This is caused by a damaged gear in the air intake actuator. Read More »

    • TSB #07-002-19-3616a

      Date Announced:
      DEC 17, 2019
      NHTSA ID:
      #10169539

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    • TSB #07-002-19-3616

      Date Announced:
      JUL 16, 2019
      NHTSA ID:
      #10163367

      A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. Read More »

    UNKNOWN OR OTHER

    • TSB #SA-027-24

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10254187

      Some customers may complain about infotainment center display. Peeling, spider cracks and white dots. Read More »

    • TSB #07-003-24

      Date Announced:
      APR 22, 2024
      NHTSA ID:
      #10254188

      Some customers may complain that the ambient temperature on the instrument cluster is displayed more than 50 A?F (10 A?C) lower than the actual temperature, resulting in insufficient performance of the air conditioning. Read More »

    • TSB #09-011-23

      Date Announced:
      FEB 09, 2023
      NHTSA ID:
      #10232284

      Some vehicles may exhibit power outer mirror(s) that do not completely fold in and/or out. NOTE: This concern is unrelated to frozen mirrors in icy weather where snow or ice need to be removed for the mirrors to fold in and/or out. Read More »

    • TSB #SA-039-22

      Date Announced:
      JUN 10, 2022
      NHTSA ID:
      #10215244

      Some customers may complain about scratches on the instrument cluster lens. Read More »

    • TSB #SA-001-22c

      Date Announced:
      MAY 23, 2022
      NHTSA ID:
      #10213121

      Use the symptom troubleshooting tables to diagnose MAZDA CONNECT concerns. Read More »

    • TSB #MT-001-22

      Date Announced:
      FEB 04, 2022
      NHTSA ID:
      #10208554

      Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Read More »

    • TSB #SA-058-19

      Date Announced:
      DEC 18, 2019
      NHTSA ID:
      #10169513

      WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the ... Read More »

    Browse Other CX-9 Years

    Become a Fan & Spread the Word