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TSB List for the 2020 Mercedes-Benz GLE350

Technical Service Bulletins (TSBs) for the 2020 GLE350 are official communications between Mercedes-Benz & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • STEERING: STEERING WHEEL/HANDLE BAR
  • STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER
  • SUSPENSION
  • BRAKES (PWS)
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:HOSES/PLUMBING
  • ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
  • ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
  • ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, GASOLINE:STORAGE
  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • POWER TRAIN
  • HYBRID PROPULSION SYSTEM
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:12V/24V/48V BATTERY
  • ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)
  • ELECTRICAL SYSTEM:STARTER ASSEMBLY
  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
  • ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
  • ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT
  • ELECTRICAL SYSTEM:SOFTWARE
  • ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR
  • ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE
  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:SENSOR/THERMOSTAT
  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER
  • ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL
  • EXTERIOR LIGHTING
  • VISIBILITY
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • VISIBILITY:SUN/MOON ROOF ASSEMBLY
  • VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS
  • AIR BAGS
  • STRUCTURE
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:TRUNK LID
  • STRUCTURE:BODY:HOOD
  • STRUCTURE:BODY:ROOF AND PILLARS
  • LATCHES/LOCKS/LINKAGES
  • TIRES
  • TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
  • SEATS
  • SEATS:FRONT ASSEMBLY:RECLINER
  • SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
  • BACK OVER PREVENTION
  • COMMUNICATION
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI
  • EQUIPMENT:OTHER:LABELS
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #LI46.10-P-077314

      Date Announced:
      JAN 24, 2024
      NHTSA ID:
      #10249495

      Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Read More »

    • TSB #LI46.10-P-077391

      Date Announced:
      JAN 24, 2024
      NHTSA ID:
      #10249481

      A knocking noise can be heard from the area of the steering gear or steering column tube, and a "cracking" sensation can also be felt at the steering wheel. Read More »

    • TSB #LI46.10-P-077313

      Date Announced:
      JAN 24, 2024
      NHTSA ID:
      #10249482

      The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers See example file in the attachments area: Lenkrad-Schleifger??A?usch_SteeringWheel-GrindingNoises. Read More »

    • TSB #LI46.35-P-075933

      Date Announced:
      MAR 01, 2023
      NHTSA ID:
      #10233784

      Complaint Knocking noises from area of steering gear, particularly when decelerating or accelerating. Cause - Remedy Please create a TIPS case with informative videos and send this to the responsible MPC. Read More »

    • TSB #LI46.35-P-075512

      Date Announced:
      JAN 07, 2023
      NHTSA ID:
      #10231025

      Complaint No power steering available following engine start, warning message and indicator lamp "Steering" active in instrument cluster. Fault code P063500: "The electric power steering has a malfunction. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      DEC 01, 2022
      NHTSA ID:
      #10228807

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      SEP 12, 2022
      NHTSA ID:
      #10222461

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI46.15-P-070510

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217158

      Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Read More »

    • TSB #LI46.10-P-073901

      Date Announced:
      JAN 09, 2022
      NHTSA ID:
      #10207195

      Complaint The steering wheel surface has damage Vehicle maximum 6 months after initial registration Cause Damage to steering wheel surface from external influences Remedy Please create a PTSS case with the following information: ... Read More »

    • TSB #LI4635P073052

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10202528

      Noticeable Vibrations At Steering Wheel Read More »

    • TSB #LI46.11-P-071594

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10191272

      Steering wheel heater and/or Distronic cannot be activated. Remedy: Update software for steering wheel electronics control unit ("N 135 - Steering wheel electronics (LRE)"). Read More »

    • TSB #LI32.50-P-072071

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187786

      1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Read More »

    • TSB #LI46 35-P-070153

      Date Announced:
      AUG 19, 2019
      NHTSA ID:
      #10164807

      Assessment of actuating and operating noise from steering Read More »

    • TSB #LI46.15-P-058505

      Date Announced:
      FEB 25, 2014
      NHTSA ID:
      #10167002

      Creaking noise when making vertical or longitudinal adjustment to electrical steering column Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER

    SUSPENSION

    • TSB #NCU-2023030011

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235676

      Check upper transverse control arm of front axle on left and right, replace upper transverse control arm if necessary Read More »

    • TSB #LI32.50-P-075055

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217156

      Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. Read More »

    • TSB #LI32.50-P-074719

      Date Announced:
      MAY 09, 2022
      NHTSA ID:
      #10213046

      Complaint Fault message, suspension, max. 50 mph in instrument cluster. "i" - Fault code "ERR_INF2_CORE2CORE_COMM_FAILURE" = true is stored in the quick test and/or current. Read More »

    • TSB #LI32.50-P-074719

      Date Announced:
      APR 18, 2022
      NHTSA ID:
      #10210925

      Cause Communication fault between electrohydraulic suspension component parts through out-of-date software (application software and bootloader software). Read More »

    • TSB #SC-2022020010

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208675

      Perform SCN coding in the active suspension and damping system control unit Read More »

    • TSB #NCU-2021120012

      Date Announced:
      JAN 14, 2022
      NHTSA ID:
      #10207181

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles, the electrohydraulic suspension may not meet current specifications. Read More »

    • TSB #LI32.22-P-073368

      Date Announced:
      JAN 05, 2022
      NHTSA ID:
      #10207187

      Complaint AIRMATIC fault message in instrument cluster. Cause An internal control unit fault led to the specified fault codes. Remedy Replacement of CAIRS unit 51/8 does not remedy the problem. Perform AIRMATIC software update on R24. Read More »

    • TSB #LI32.50-P-072071

      Date Announced:
      JUL 07, 2021
      NHTSA ID:
      #10199666

      Noise Complaints Relating To The eSuspension Read More »

    • TSB #LI32.50-P-072071

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187786

      1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Read More »

    • TSB #LI32.40-P-072070

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187787

      Warning display message for eSuspension, various causes and remedies listed. Read More »

    • TSB #LI35.10-P-071668

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10181125

      Vibrations Or Howling Noise From The Area Of The Rear Axle Read More »

    • TSB #LI32.34-P-058735

      Date Announced:
      MAR 20, 2014
      NHTSA ID:
      #10167501

      Rumbling noises from the area of the front axle. Read More »

    • TSB #LI32.20-P-057942

      Date Announced:
      DEC 04, 2013
      NHTSA ID:
      #10166990

      Thumping noises from front axle when driving over bumps on road. Read More »

    BRAKES (PWS)

    ENGINE (PWS)

    • TSB #LI47.50-P-070263

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186139

      Check engine light on and FC P146264 sto- red in engine and fuel pump control units Read More »

    • TSB #NCU-2020100019

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10184795

      Replace fuel hose in front lower engine compartment Read More »

    • TSB #LI54.10-P-071596

      Date Announced:
      AUG 07, 2020
      NHTSA ID:
      #10179957

      Vehicle does not start / Vehicle cannot be un- locked - starter battery may be discharged Read More »

    • TSB #LI00.20-P-070791

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177559

      The following customer complaints may be noted: - "Service A/B Due" message is displayed in the instrument cluster before the appropriate mileage or date is reached - "Service A/B Due: Do you want to make an appointment?" pop-up message ... Read More »

    • TSB #LI54.30-P-070482

      Date Announced:
      MAY 19, 2020
      NHTSA ID:
      #10176663

      Check engine indicator light active and fault code P261029/P02FF85/P02FF02 stored in engine control unit Read More »

    ENGINE AND ENGINE COOLING

    • TSB #LI47.20-P-071172

      Date Announced:
      APR 23, 2024
      NHTSA ID:
      #10253715

      Check engine light active and FC P146364 Temp. and pressure sensor B4/7 is stored in Engine control unit and Fuel pump control unit. Software parameter in Fuel pump control unit. Read More »

    • TSB #LI20.40-P-070996

      Date Announced:
      AUG 15, 2022
      NHTSA ID:
      #10219260

      Complaint Yellow coolant warning system message appears in instrument cluster. Fault code P048392 or P048397 present in N127 Powertrain Control Unit. Cause Faulty communication between fan and control unit N127-PTCU. Read More »

    • TSB #LI18.00-P-073137

      Date Announced:
      JAN 04, 2022
      NHTSA ID:
      #10207183

      Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Read More »

    • TSB #SC- 202110017

      Date Announced:
      DEC 17, 2021
      NHTSA ID:
      #10206080

      The exhaust gas cleaning information label does not correspond to currently valid specifications. It is therefore possible that the emission classification given on the information label may not correspond to the certified classification. Read More »

    • TSB #LI09.00-P-074093

      Date Announced:
      DEC 08, 2021
      NHTSA ID:
      #10206077

      "MY15+ M278 and M157 Equipped Vehicles with Fault Code ""P023400 a?? Boost Pressure is Too High"" " Read More »

    • TSB #LI0761P072259

      Date Announced:
      AUG 05, 2021
      NHTSA ID:
      #10205782

      Customer complains that check engine light is on. Read More »

    • TSB #Launch NCU 20210

      Date Announced:
      MAR 26, 2021
      NHTSA ID:
      #10191256

      Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020 C-Class (205) and GLE-Class (167) vehicles, the mixing ratio of coolant to antifreeze may not meet production specifications. Read More »

    • TSB #LI09.41-P-072096

      Date Announced:
      DEC 04, 2020
      NHTSA ID:
      #10186130

      Yellow Coolant Temperature Warning in the Instrument Cluster Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER:HOSES/PLUMBING

    ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS

    ENGINE AND ENGINE COOLING:COOLING SYSTEM

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

    ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #SC-2021070003

      Date Announced:
      FEB 11, 2022
      NHTSA ID:
      #10208668

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2020-2021 CLA-Class (118 platform), GLE/GLS-Class (167 platform) vehicles, the Vehicle Emission Control ... Read More »

    • TSB #SC-2021110006

      Date Announced:
      FEB 11, 2022
      NHTSA ID:
      #10208669

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2020 GLE-Class (167 platform) vehicles, the Vehicle Emission Control Information Label maybe missing on the hood ... Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #LI47.20-P-071172

      Date Announced:
      APR 23, 2024
      NHTSA ID:
      #10253715

      Check engine light active and FC P146364 Temp. and pressure sensor B4/7 is stored in Engine control unit and Fuel pump control unit. Software parameter in Fuel pump control unit. Read More »

    • TSB #EW - FSCM SW

      Date Announced:
      APR 12, 2024
      NHTSA ID:
      #10253706

      IMPORTANT EMISSION EXTENDED WARRANTY INFORMATION In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the ... Read More »

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    • TSB #LI47.50-P-070263

      Date Announced:
      DEC 01, 2020
      NHTSA ID:
      #10186139

      Check engine light on and FC P146264 sto- red in engine and fuel pump control units Read More »

    • TSB #NCU-2020100019

      Date Announced:
      NOV 06, 2020
      NHTSA ID:
      #10184795

      Replace fuel hose in front lower engine compartment Read More »

    • TSB #LI47.10-P-068407

      Date Announced:
      DEC 16, 2019
      NHTSA ID:
      #10170533

      Fuel tank overfilling due to malfunctioning fill station dispenser- model series 167, 177, 118, 247 Read More »

    • TSB #LI47.20-P-054958

      Date Announced:
      JUL 01, 2013
      NHTSA ID:
      #10167553

      Combination message: "Clean fuel filter" is displayed. The fault code 162500 (water level message - Bosch) or P226997 (water level message - Delphi) or 171600 (filter load - Bosch) is stored in the engine control unit. Read More »

    FUEL SYSTEM, GASOLINE:STORAGE

    • TSB #LI8860P073470

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205814

      Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning Read More »

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    • TSB #LI47.50-P-070263

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177566

      Check engine light active and FC P146264 Temp. and pressure sensor B4/7 is stored in engine control unit and tank control unit. Software parameter in Fuel pump control unit. Update SW in FSCU control unit. Read More »

    POWER TRAIN

    • TSB #SC-2022020009

      Date Announced:
      FEB 09, 2022
      NHTSA ID:
      #10208674

      Replace bolts for centering flange on integrated starter-alternator Read More »

    • TSB #NCU-2021070020

      Date Announced:
      JUL 30, 2021
      NHTSA ID:
      #10199774

      Launch NCU 2021070020- Perform SCN coding in powertrain control unit Read More »

    • TSB #LI27.00-P-067577

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10178735

      Leak on TRANSMISSION 725.0 (9G TRONIC) BR166/292/167 with 4MATIC Read More »

    • TSB #LI35 30-P-058566

      Date Announced:
      AUG 05, 2019
      NHTSA ID:
      #10164811

      Throttle lift-off clunking noises at drive shafts of rear axle Read More »

    • TSB #LI27.00-P-059110

      Date Announced:
      JUL 10, 2014
      NHTSA ID:
      #10165840

      The 1-2, 2-3 and/or 3-4 acceleration upshift can be uncomfortable when the transmission oil is cold. Read More »

    • TSB #LI27.20-P-055758

      Date Announced:
      JUL 30, 2013
      NHTSA ID:
      #10167546

      FC 2783 (Friction power of torque converter lockup clutch is too high) or FC 0741 (Actuation of torque converter lockup clutch not possible) stored in transmission control unit. Read More »

    HYBRID PROPULSION SYSTEM

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SC-2020080001

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10181200

      Replace automatic transmission Read More »

    • TSB #LI00.20-P-070791

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177559

      The following customer complaints may be noted: - "Service A/B Due" message is displayed in the instrument cluster before the appropriate mileage or date is reached - "Service A/B Due: Do you want to make an appointment?" pop-up message ... Read More »

    POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

    ELECTRICAL SYSTEM

    • TSB #CL - 240401

      Date Announced:
      APR 30, 2024
      NHTSA ID:
      #10253708

      In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA (MBUSA) is extending the coverage for the Fuel System Control Module (FSCM) software ... Read More »

    • TSB #OTA - 20240402

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10253703

      This is to notify you of the Service Campaign OTA update for the MBUX system software in 750,313 Model Year (MY) MY19-24 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, GT 4-door (177, 118, 257, 213, 238, 243, 247, 253,167, 290 ... Read More »

    • TSB #LI47.20-P-071172

      Date Announced:
      APR 23, 2024
      NHTSA ID:
      #10253715

      Check engine light active and FC P146364 Temp. and pressure sensor B4/7 is stored in Engine control unit and Fuel pump control unit. Software parameter in Fuel pump control unit. Read More »

    • TSB #EW - FSCM SW

      Date Announced:
      APR 12, 2024
      NHTSA ID:
      #10253706

      IMPORTANT EMISSION EXTENDED WARRANTY INFORMATION In our continuing efforts to assure the proper performance of Mercedes-Benz products and to enhance the satisfaction of our customers, Mercedes-Benz USA, LLC ("MBUSA") is extending the ... Read More »

    • TSB #LI00.20-P-077615

      Date Announced:
      MAR 15, 2024
      NHTSA ID:
      #10252773

      The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Read More »

    • TSB #LI82.60-P-077553

      Date Announced:
      FEB 23, 2024
      NHTSA ID:
      #10251356

      The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »

    • TSB #LI82.60-P-077495

      Date Announced:
      FEB 15, 2024
      NHTSA ID:
      #10251118

      After clicking on the "Radio" selection function, the radio does not start and instead a permanent loading wheel is displayed. See attached picture for example. Read More »

    • TSB #OTA-24240201

      Date Announced:
      FEB 09, 2024
      NHTSA ID:
      #10251176

      Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »

    • TSB #NCU-OTA Comm Mod

      Date Announced:
      JAN 29, 2024
      NHTSA ID:
      #10249540

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2019-2023 A-Class, CLA, E-Class, G-Class, GLA, GLB, GLC, GLE, GLS, and S-Class (177, 118, 238, 463, 247, 253, 167, and 222 ... Read More »

    • TSB #NCU-OTAcommNoMMC

      Date Announced:
      JAN 18, 2024
      NHTSA ID:
      #10249726

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz, has determined that in certain MY 2017-2021 C-Class, CLA, CLS, E-Class, GLC, GLE, GLS, AMG GT, S-Class, SL, and SLC (205, 117, 257, 213/238, 253, 166/292, ... Read More »

    • TSB #LI80.50-P-077350

      Date Announced:
      JAN 12, 2024
      NHTSA ID:
      #10249537

      Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates with code 882 may be affected. Read More »

    • TSB #OTA-Comm Mod SW

      Date Announced:
      DEC 07, 2023
      NHTSA ID:
      #10248195

      Mercedes-Benz AG (??A?A?MBAG??A?A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, C-Class, CLA, CLS, E-Class, EQB, G-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »

    • TSB #OTA-Head Unit SW

      Date Announced:
      DEC 01, 2023
      NHTSA ID:
      #10248203

      Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY19-23 A-Class, CLA, CLS, E-Class, EQB, GLA, GLB, GLC, GLE, GLS, AMG GT (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the ... Read More »

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #NCU-HU SW Update

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241527

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    • TSB #LI82.20-P-074734

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235667

      Complaint Ambient lighting malfunctions sporadically, mainly in the Ocean Blue color value and with animation "ON". After the next ignition cycle, the ambient lighting functions again correctly. Read More »

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    • TSB #LI82.60-P-075292

      Date Announced:
      SEP 08, 2022
      NHTSA ID:
      #10222481

      Complaint Customer states after a bus sleep the SiriusXM category changes from "My Favorites" to "All Stations" or a different category. Read More »

    • TSB #ELW-167LCU

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217141

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has extended the warranty on the lighting control unit from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 25 years/unlimited miles on ... Read More »

    • TSB #LI82.85-P-075044

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10217163

      Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Read More »

    • TSB #NCU-2022060008

      Date Announced:
      JUN 30, 2022
      NHTSA ID:
      #10215016

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year (a??MYa??) 2020-2022 A-Class, C-Class, CLAClass, GLA-Class, GLB-Class, GLC-Class, GLE-Class, and GLS-Class (118, 167, ... Read More »

    • TSB #LI91.12-P-073742

      Date Announced:
      APR 13, 2022
      NHTSA ID:
      #10210931

      Complaint a?? Seats cannot be adjusted a?? Seats cannot be folded a?? Seats in the 2nd seat row cannot be locked or unlocked a?? Normalization cannot be performed in its entirety using XENTRY Cause Under analysis Remedy *Make sure ... Read More »

    • TSB #LI54.10-P-071499

      Date Announced:
      MAR 31, 2022
      NHTSA ID:
      #10209877

      Complaint The result from the XENTRY battery test does not match the current state of the battery. Cause The XENTRY battery tester uses the stored on-board electrical system data in the SAM module to access the health of the 12 volt ... Read More »

    • TSB #LI82.85-P-069961

      Date Announced:
      FEB 24, 2022
      NHTSA ID:
      #10208745

      Complaint The following complaints may be noted by the customer: a?? Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Read More »

    • TSB #LI82.95-P-074415

      Date Announced:
      FEB 22, 2022
      NHTSA ID:
      #10208751

      Complaint Intermittently, engine switches off within a few seconds after being started via the Remote Engine Start (RES) command from the Mercedes me app. Read More »

    • TSB #LI68.05-P-060306

      Date Announced:
      JAN 27, 2022
      NHTSA ID:
      #10207198

      Complaint The garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. Read More »

    • TSB # LI82.85-P-06996

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206067

      MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »

    • TSB #LI54.10-P-06968

      Date Announced:
      DEC 01, 2021
      NHTSA ID:
      #10206063

      "Functional impairment of 48 V on-board electrical system " Read More »

    • TSB #LI08.00-P-072749

      Date Announced:
      APR 20, 2021
      NHTSA ID:
      #10195220

      For plug in hybrid and electric variants: Complaints about the electric range Read More »

    • TSB #LI80.57-P-072708

      Date Announced:
      MAR 24, 2021
      NHTSA ID:
      #10191271

      Engine switches off again when re-attempting Remote Start via Mercedes me App. This only occurs if the first Remote Start via the Mercedes me App was canceled and then started again. Read More »

    • TSB #LI42.47-P-069817

      Date Announced:
      MAR 19, 2021
      NHTSA ID:
      #10191288

      After ignition ON, the following message is shown on the instrument cluster: - "Unavailable! - ESP - Service Required" Read More »

    • TSB #LI27.00-P-072627

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10191278

      Fault in 12 V interlock circuit Read More »

    • TSB #LI27.35-P-072629

      Date Announced:
      MAR 12, 2021
      NHTSA ID:
      #10191279

      When ordering the electrohydraulic controller unit (EHS) using the part number stated on the EHS, the wrong parts may be ordered. Read More »

    • TSB #LI32.34-P-072600

      Date Announced:
      MAR 09, 2021
      NHTSA ID:
      #10191282

      Suspension fault message in instrument cluster to drive at max. 80 km/h Read More »

    • TSB #LI82.85-P-071394

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10189407

      In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »

    • TSB #NCU-2020110017

      Date Announced:
      DEC 11, 2020
      NHTSA ID:
      #10186154

      Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz, has determined that on certain Model Year (?MY?) 2019-2020 CLS-Class, E-Class, and GLE-Class (167, 213, 238, and 257 Platform) vehicles, the software for the on-board ... Read More »

    • TSB #LI82.85-P-071623

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179967

      MBUX multimedia system: The central dis- play turns dark, various other system complaints Read More »

    • TSB #LI82.85-P-071394

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177569

      In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17). Internal hard drive defect. Read More »

    • TSB #LI91.30-P-069668

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177558

      The seat heating in the vehicle cannot be activated. When the seat heating button is pressed the 3 red LEDs light up briefly and then go off again after a brief period (approx. 3 seconds). Read More »

    • TSB #LI00.20-P-070791

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177559

      The following customer complaints may be noted: - "Service A/B Due" message is displayed in the instrument cluster before the appropriate mileage or date is reached - "Service A/B Due: Do you want to make an appointment?" pop-up message ... Read More »

    • TSB #LI00.20-P-070791

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176665

      Implausible "service due" instrument cluster message, head unit pop-up, or MMC message Read More »

    • TSB #LI54.10-P-069698

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171655

      Functional impairment of 48 V on-board electrical system Read More »

    • TSB #LI42 47-P-069817

      Date Announced:
      AUG 12, 2019
      NHTSA ID:
      #10164812

      Message in instrument cluster "Unavailable! - ESP - Service Required" Read More »

    • TSB #LI68.20-P-053607

      Date Announced:
      JUL 09, 2014
      NHTSA ID:
      #10165852

      Noise in center console area of W166. Read More »

    • TSB #LI67.30-P-052837

      Date Announced:
      JUL 08, 2014
      NHTSA ID:
      #10165850

      Side windows may make noises when closing and opening, or reverse direction when closing. Read More »

    • TSB #LI67.30-P-055417

      Date Announced:
      JUL 08, 2014
      NHTSA ID:
      #10165851

      Side windows may make noises when closing and opening, or reverse direction when closing. Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR:INTEGRATED STARTER(OTHER THAN PROPULSION)

    ELECTRICAL SYSTEM:STARTER ASSEMBLY

    • TSB #LI54.10-P-071596

      Date Announced:
      AUG 07, 2020
      NHTSA ID:
      #10179957

      Vehicle does not start / Vehicle cannot be un- locked - starter battery may be discharged Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

    • TSB #LI80.50-P-077350

      Date Announced:
      JAN 12, 2024
      NHTSA ID:
      #10249537

      Complaint Customer complains about anti-theft alarm system triggering without obvious cause when the vehicle is parked and/or when entering the vehicle. All MFA2 and 167 derivates with code 882 may be affected. Read More »

    ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

    • TSB #LI00.20-P-077615

      Date Announced:
      MAR 15, 2024
      NHTSA ID:
      #10252773

      The following symptoms may be present in the instrument cluster: 1. "Perform vehicle handover" in the workshop menu to start the maintenance computer for service A/B cannot be carried out. 2. Read More »

    • TSB #LI82.85-P-076800

      Date Announced:
      OCT 10, 2023
      NHTSA ID:
      #10244837

      The "SOS nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. Read More »

    • TSB #LI2000P073432

      Date Announced:
      AUG 04, 2021
      NHTSA ID:
      #10205784

      Yellow "Coolant" message in instrument cluster. Read More »

    • TSB #LI00.20-P-070791

      Date Announced:
      MAY 28, 2020
      NHTSA ID:
      #10176665

      Implausible "service due" instrument cluster message, head unit pop-up, or MMC message Read More »

    • TSB #LI54-30-P-069744

      Date Announced:
      MAY 09, 2019
      NHTSA ID:
      #10162188

      "Remote Access" in workshop menu of instrument cluster Read More »

    ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT

    • TSB #LI47.50-P-070263

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177566

      Check engine light active and FC P146264 Temp. and pressure sensor B4/7 is stored in engine control unit and tank control unit. Software parameter in Fuel pump control unit. Update SW in FSCU control unit. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #OTA-24240201

      Date Announced:
      FEB 09, 2024
      NHTSA ID:
      #10251176

      Mercedes-Benz AG (??A???A???A?MBAG??A???A???A?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY20-23 A-Class, C-Class, CLA, CLS, E-Class, GLA, GLB, GLC, GLE, GLS, AMG GT, S-Class (177, 205, 118, 257, 213, ... Read More »

    • TSB #NCU-HU SW Update

      Date Announced:
      AUG 28, 2023
      NHTSA ID:
      #10241527

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2018-2023 C-Class, EQE, EQE SUV, EQS, EQS SUV, GLC, GLE and S-Class (206, 295, 294, 297, 296, 254, 167 and 223 platform) ... Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #SC-2022020010

      Date Announced:
      FEB 10, 2022
      NHTSA ID:
      #10208675

      Perform SCN coding in the active suspension and damping system control unit Read More »

    • TSB #LI32.22-P-073368

      Date Announced:
      JAN 05, 2022
      NHTSA ID:
      #10207187

      Complaint AIRMATIC fault message in instrument cluster. Cause An internal control unit fault led to the specified fault codes. Remedy Replacement of CAIRS unit 51/8 does not remedy the problem. Perform AIRMATIC software update on R24. Read More »

    • TSB #LI54.21-P-071486

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10178725

      Offroad score function in head unit implausible Read More »

    • TSB #LI47.50-P-070263

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177566

      Check engine light active and FC P146264 Temp. and pressure sensor B4/7 is stored in engine control unit and tank control unit. Software parameter in Fuel pump control unit. Update SW in FSCU control unit. Read More »

    • TSB #P-SC-2019050007

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162195

      Update telematics services N112/9 (HERMES) control unit software Read More »

    ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:CAMERA/SENSOR

    • TSB #SC-2022010001

      Date Announced:
      FEB 25, 2022
      NHTSA ID:
      #10208670

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has produced certain MY 2021-2022 A-Class, CLS-Class, E-Class, GLA-Class, GLB-Class, GLE-Class, GLS-Class, and GT-Class (167, 177, 213, 247, 257, and 290 platform) ... Read More »

    ELECTRICAL SYSTEM:ADAS:PARKING ASSIST:SOFTWARE

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:SENSOR/THERMOSTAT

    • TSB #LI20.10-P-072886

      Date Announced:
      APR 20, 2021
      NHTSA ID:
      #10195221

      with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature" Read More »

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER

    ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    EXTERIOR LIGHTING

    • TSB #ELW-167LCU

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217141

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has extended the warranty on the lighting control unit from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 25 years/unlimited miles on ... Read More »

    VISIBILITY

    • TSB #LI83.30-P-077763

      Date Announced:
      APR 26, 2024
      NHTSA ID:
      #10253711

      Customer concern of Air Conditioning not cooling. Possible refrigerant leak at the evaporator. Perform the following measures and open a TIPS case labeled "167 Evaporator Suspected of Leaking" In the case, please include the ... Read More »

    • TSB #LI72.00-P-072603

      Date Announced:
      OCT 25, 2023
      NHTSA ID:
      #10244646

      Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see Picture 1 and Picture 2, pos. 90, folds down while side windows are being lowered (opened). Read More »

    • TSB #LI88.79-P-075629

      Date Announced:
      DEC 05, 2022
      NHTSA ID:
      #10228819

      Complaint The mirror glass of the outside mirror is actuated in the wrong direction when retrieving the memory position or retrieving the position of the curb detection automatic system. Read More »

    • TSB #LI72.00-P-072603

      Date Announced:
      MAR 09, 2021
      NHTSA ID:
      #10191287

      Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises Read More »

    • TSB #LI67.30-P-052837

      Date Announced:
      JUL 08, 2014
      NHTSA ID:
      #10165850

      Side windows may make noises when closing and opening, or reverse direction when closing. Read More »

    • TSB #LI67.30-P-055417

      Date Announced:
      JUL 08, 2014
      NHTSA ID:
      #10165851

      Side windows may make noises when closing and opening, or reverse direction when closing. Read More »

    • TSB #S-B-67.00-29

      Date Announced:
      JUL 23, 2013
      NHTSA ID:
      #10167577

      Since 12/2012 (model 166) and since 06/2013 (model 242) the glass breakage loops are no longer in the side windows and rear window. Suitable interior protection ensures that the interior monitoring function continues to operate correctly. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #LI72.00-P-072603

      Date Announced:
      OCT 25, 2023
      NHTSA ID:
      #10244646

      Excessive resistance of door side windows when being raised/lowered, cracking and/or squeaking noises. Sealing lip of inner sealing rail, see Picture 1 and Picture 2, pos. 90, folds down while side windows are being lowered (opened). Read More »

    • TSB #LI7200P072603

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205794

      Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises. Read More »

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #LI77.21-P-072113

      Date Announced:
      DEC 08, 2020
      NHTSA ID:
      #10186145

      Creaking noise from fixed glass section of panoramic roof in area of rear passenger compartment grab handles Read More »

    VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:ENGINE COOLANT HOSES AND FITTINGS

    AIR BAGS

    • TSB #Launch NCU 20210

      Date Announced:
      MAR 05, 2021
      NHTSA ID:
      #10191257

      Mercedes-Benz AG (?MBAG?), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 Platform) vehicles, the supplementantal restraint system ("SRS") control unit software does ... Read More »

    STRUCTURE

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    • TSB #LI82.85-P-071623

      Date Announced:
      JUL 27, 2023
      NHTSA ID:
      #10240163

      The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. Read More »

    • TSB #LI65.20-P-076327

      Date Announced:
      MAY 25, 2023
      NHTSA ID:
      #10237252

      Complaint Cracking and creaking noise from area of roof frame, C-pillar (inner) when driving on rough terrain. Read More »

    • TSB #LI68.10-P-075301

      Date Announced:
      SEP 12, 2022
      NHTSA ID:
      #10222475

      Complaint Metallic noises from area of instrument panel Cause Due to a possible drop in torque at the screw connection of the NVH struts in the engine compartment (see picture in the attachment), noises may be perceived in the area of ... Read More »

    • TSB #LI91.18-P-071629

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10189408

      The seat cushion cover on the front seat cracks when side bolster is equipped with "ARTICO man-made leather upholstery". Read More »

    STRUCTURE:BODY:DOOR

    • TSB #LI7200P072603

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10205794

      Excessive resistance of door side windows when being raised/lowered, cracking and squeaking noises. Read More »

    STRUCTURE:BODY:TRUNK LID

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    STRUCTURE:BODY:HOOD

    • TSB #LI72.20-P-075746

      Date Announced:
      MAR 11, 2024
      NHTSA ID:
      #10252777

      Tailgate opens unintentionally. Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    LATCHES/LOCKS/LINKAGES

    • TSB #LI72.20-P-075746

      Date Announced:
      JAN 05, 2023
      NHTSA ID:
      #10231032

      Complaint Tailgate opens unintentionally. Cause Accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.g. when stored in trouser pocket, handbag etc. Read More »

    TIRES

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #SC-2022070010

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217142

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles equipped with Michelin-branded tires, the maximum tire pressure shown ... Read More »

    • TSB #NCU-2020110009

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10184796

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2020-2021 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles equipped with Michelin Primacy Tour A/S ... Read More »

    SEATS

    • TSB #LI91.18-P-077075

      Date Announced:
      DEC 04, 2023
      NHTSA ID:
      #10248162

      Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.g. Read More »

    • TSB #LI91.18-P-071629

      Date Announced:
      AUG 01, 2022
      NHTSA ID:
      #10219263

      Complaint On vehicles with "ARTICO man-made leather upholstery" or "ARTICO man-made leather upholstery / DINAMICA microfiber - black (601A)" the material of the seat side bolster can tear. Read More »

    • TSB #LI91.12-P-073742

      Date Announced:
      APR 13, 2022
      NHTSA ID:
      #10210931

      Complaint a?? Seats cannot be adjusted a?? Seats cannot be folded a?? Seats in the 2nd seat row cannot be locked or unlocked a?? Normalization cannot be performed in its entirety using XENTRY Cause Under analysis Remedy *Make sure ... Read More »

    • TSB #LI91.18-P-071629

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10189408

      The seat cushion cover on the front seat cracks when side bolster is equipped with "ARTICO man-made leather upholstery". Read More »

    • TSB #LI91.12-P-072069

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187782

      1. Front seat moves forwards (fore/aft adjustment) when the seat backrest is adjusted backwards. Only occurs if the seat backrest of the second seat row is folded over (video point 1). 2. Read More »

    • TSB #LI91.12-P-072068

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187783

      The backrests of the second seat row (60% and 40% side) are offset relative to each other. Read More »

    • TSB #LI91.18-P-071629

      Date Announced:
      DEC 30, 2020
      NHTSA ID:
      #10186151

      Model Series 167: Cracks In ARTI- CO Seat Cushion Cover On Front Seat Read More »

    SEATS:FRONT ASSEMBLY:RECLINER

    • TSB #LI91.12-P-072069

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187782

      1. Front seat moves forwards (fore/aft adjustment) when the seat backrest is adjusted backwards. Only occurs if the seat backrest of the second seat row is folded over (video point 1). 2. Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #LI91.30-P-069668

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177558

      The seat heating in the vehicle cannot be activated. When the seat heating button is pressed the 3 red LEDs light up briefly and then go off again after a brief period (approx. 3 seconds). Read More »

    BACK OVER PREVENTION

    • TSB #LI6320P073629

      Date Announced:
      SEP 16, 2021
      NHTSA ID:
      #10205835

      Model series 167 noise on B/C/D pillars. Read More »

    • TSB #LI82.27-P-072402

      Date Announced:
      FEB 22, 2021
      NHTSA ID:
      #10189406

      If the exhaust flap is operated or the drive program is changed within 10 seconds of the engine being started, an audible humming noise may emit from the speakers. New sound amp (N40/3) software is currently in development. Read More »

    COMMUNICATION

    • TSB #LI82.85-P-071453

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10179966

      Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    EQUIPMENT

    • TSB #LI82.85-P-076799

      Date Announced:
      AUG 18, 2023
      NHTSA ID:
      #10241790

      The Mercedes me connect services cannot be activated. The remote status data does not update. Error in N112/9 - control unit for telematics services (HERMES). Read More »

    • TSB #LI82.85-P-071623

      Date Announced:
      JUL 27, 2023
      NHTSA ID:
      #10240163

      The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. Read More »

    • TSB #ELW-167LCU

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217141

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has extended the warranty on the lighting control unit from the original New Vehicle Limited Warranty of 4 years/50,000 miles to 25 years/unlimited miles on ... Read More »

    • TSB #SC-2022070010

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217142

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles equipped with Michelin-branded tires, the maximum tire pressure shown ... Read More »

    • TSB #LI46.15-P-063353

      Date Announced:
      JUL 14, 2022
      NHTSA ID:
      #10217157

      Complaint Height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.g. with Easy Entry function). Cause Height adjustment moves to the top/bottom limit stop and jams. 1. Read More »

    • TSB #LI32.50-P-075055

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217156

      Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. Read More »

    • TSB #LI46.15-P-070510

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217158

      Complaint Noises from the area of the steering column. - Creaking - Squeaking - Chattering - Humming - Grinding Cause At present, there are no known noise problems with the steering column. Read More »

    • TSB #LI82.85-P-075044

      Date Announced:
      JUL 08, 2022
      NHTSA ID:
      #10217163

      Complaint The Apple Carplay interface cannot be controlled via the center console touchpad or the right-hand steering wheel touchpad. Read More »

    • TSB #NCU-2021120012

      Date Announced:
      JAN 14, 2022
      NHTSA ID:
      #10207181

      Mercedes-Benz AG (a??MBAGa??), the manufacturer of Mercedes-Benz, has determined that on certain MY 2020-2021 GLE-Class and GLS-Class (167 platform) vehicles, the electrohydraulic suspension may not meet current specifications. Read More »

    • TSB #LI18.00-P-073137

      Date Announced:
      JAN 04, 2022
      NHTSA ID:
      #10207183

      Complaint Sporadic warning message in instrument cluster "Engine oil pressure stop switch off vehicle" (or similar) is shown in red on vehicles with low mileage. Cause Directional control valve may stick. Read More »

    • TSB #LI20.20-P-073274

      Date Announced:
      JUL 08, 2021
      NHTSA ID:
      #10199660

      Coolant warning in instrument cluster - Leak in coolant line Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    • TSB #LI4635P073052

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10202528

      Noticeable Vibrations At Steering Wheel Read More »

    • TSB #LI54.70-P-068094

      Date Announced:
      MAR 29, 2021
      NHTSA ID:
      #10191289

      Message (yellow) in IC "Active Brake Assist currently restricted, see operator's manual, Remedy: Deactivate transport mode and drive vehicle for approx 6mi. Read More »

    • TSB #LI68.20-P-070037

      Date Announced:
      MAR 26, 2021
      NHTSA ID:
      #10191290

      Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167 Read More »

    • TSB #LI91.12-P-072069

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187782

      1. Front seat moves forwards (fore/aft adjustment) when the seat backrest is adjusted backwards. Only occurs if the seat backrest of the second seat row is folded over (video point 1). 2. Read More »

    • TSB #LI32.50-P-072071

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187786

      1. Noises in recovery mode with the vehicle stationary 2. Noises when driving in a straight line on rough terrain 3. Noises when cornering and performing alternate steering movements 4. Read More »

    • TSB #LI32.40-P-072070

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10187787

      Warning display message for eSuspension, various causes and remedies listed. Read More »

    • TSB #LI68.20-P-070037

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10186144

      Armrest In Center Console (Front) Only Opens On One Side Or Not At All - Model Series 167 Read More »

    • TSB #NCU-2016060016

      Date Announced:
      NOV 17, 2020
      NHTSA ID:
      #10184798

      Replace charge air hose between charge air cooler and turbocharger Read More »

    • TSB #LI82.85-P-071394

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177569

      In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17). Internal hard drive defect. Read More »

    • TSB #LI54.65-P-071267

      Date Announced:
      JUN 11, 2020
      NHTSA ID:
      #10177551

      Fault code B223209 is logged as "stored" in the parking control unit. Read More »

    • TSB #LI83.40-P-070472

      Date Announced:
      DEC 03, 2019
      NHTSA ID:
      #10170525

      Air conditioning system does not cool Read More »

    • TSB #LI72.20-P-070556

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10169586

      EASY-Pack liftgate does not fully open Read More »

    • TSB #LI80 61-P-069914

      Date Announced:
      AUG 26, 2019
      NHTSA ID:
      #10164816

      Vehicle is temporarily unable to be locked or unlocked using Keyless-Go Read More »

    • TSB #LI68.20-P-053607

      Date Announced:
      JUL 09, 2014
      NHTSA ID:
      #10165852

      Noise in center console area of W166. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10205812

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8270P073025

      Date Announced:
      AUG 09, 2021
      NHTSA ID:
      #10205804

      Insufficient charging or no wireless charging with iPhone 12. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 09, 2021
      NHTSA ID:
      #10205811

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 03, 2021
      NHTSA ID:
      #10205810

      The customer may note that the Dashcam feature is inoperable with one of the following complaints. Read More »

    • TSB #LI8285P073387Ver

      Date Announced:
      AUG 02, 2021
      NHTSA ID:
      #10205809

      The customer may note that the Dashcam feature is inoperable with one of the following complaints: Read More »

    • TSB #LI82.70-P-071024

      Date Announced:
      JUN 25, 2020
      NHTSA ID:
      #10177565

      The mobile phone address book is not transferred completely to the multimedia system (COMAND or MBUX). In some cases, the call list shows just the telephone numbers but no names. Read More »

    • TSB #LI82.70-P-071372

      Date Announced:
      JUN 22, 2020
      NHTSA ID:
      #10177563

      During a phone call, the Bluetooth connection between the MBUX multimedia system (A26/17) and a paired mobile phone may be briefly lost. The mobile phone will then reconnect with no user input. Read More »

    • TSB #P-SC-2019050007

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10162195

      Update telematics services N112/9 (HERMES) control unit software Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #LI82.60-P-077553

      Date Announced:
      FEB 23, 2024
      NHTSA ID:
      #10251356

      The radio station favorites list is no longer present after bus idle Saving process during download Perform software update in control unit HU6 in the head unit (A26/17) to version E871.1 (A 247 904 53 00). Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB # LI82.85-P-06996

      Date Announced:
      DEC 02, 2021
      NHTSA ID:
      #10206067

      MBUX multimedia system: Map data does not match with your system/the navigation system cannot be activated Read More »

    • TSB #LI8285P069961

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10205806

      Upon selecting navigation, the central display may show the following message: "Map data does not match with your system. Please insert a medium containing the corresponding map data". the navigation menu cannot be opened. Read More »

    • TSB #LI82.85-P-072730

      Date Announced:
      MAR 31, 2021
      NHTSA ID:
      #10194141

      New map data cannot be downloaded by the customer from the Mercedes me PortalNew map data cannot be downloaded by the customer from the Mercedes me Portal Read More »

    • TSB #LI82.85-P-071453

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10179966

      Incorrect time and/or instrument cluster message "SOS, service not activated" and/or Mercedes Me connect services nonfunctional Read More »

    • TSB #LI82.85-P-071394

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177569

      In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17). Internal hard drive defect. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #LI82.85-P-071623

      Date Announced:
      JUL 27, 2023
      NHTSA ID:
      #10240163

      The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #LI82.85-P-075375

      Date Announced:
      JUN 09, 2023
      NHTSA ID:
      #10238424

      In the MBUX weather app, the temperature is displayed in the wrong unit (Fahrenheit instead of A?C, or vice versa). Read More »

    • TSB #LI82.70-P-071372

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179961

      Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT

    • TSB #LI82.85-P-071623

      Date Announced:
      JUL 27, 2023
      NHTSA ID:
      #10240163

      The customer may note the following complaints: - The central display may remain dark through the entire drive cycle. The instrument cluster display will remain operational. Read More »

    • TSB #LI82.85-P-071623

      Date Announced:
      AUG 25, 2020
      NHTSA ID:
      #10179967

      MBUX multimedia system: The central dis- play turns dark, various other system complaints Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI

    • TSB #LI82.70-P-071372

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179961

      Mobile phone Apple iPhone 11/11Pro/11ProMax/SE 2020: The Bluetooth connection between the MBUX multimedia system and the mobile phone is briefly lost Read More »

    EQUIPMENT:OTHER:LABELS

    • TSB #NCU-2020110009

      Date Announced:
      NOV 13, 2020
      NHTSA ID:
      #10184796

      Mercedes-Benz AG ("MBAG"), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model Year ("MY") 2020-2021 GLE-Class (167 platform) and GLS-Class (X167 platform) vehicles equipped with Michelin Primacy Tour A/S ... Read More »

    • TSB #P-SC-2020020001

      Date Announced:
      FEB 07, 2020
      NHTSA ID:
      #10172683

      Information Label on Tire Sealant Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #LI32.50-P-075055

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10217156

      Complaint Malfunction due to the ingress of dirt during the repair of the hydraulic system. Cause Cleaning instructions in WIS are not being sufficiently observed. Read More »

    • TSB #LI82.85-P-068846

      Date Announced:
      JUL 06, 2021
      NHTSA ID:
      #10199654

      "Free browsing, Internet access via Wi-Fi hotspot and Internet radio nonfunctional" Read More »

    • TSB #LI4635P073052

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10202528

      Noticeable Vibrations At Steering Wheel Read More »

    • TSB #LI20.10-P-072886

      Date Announced:
      APR 20, 2021
      NHTSA ID:
      #10195221

      with engine M17x the ME Control Unit: "The Coolant Temperature is Below the Specified Temperature" Read More »

    • TSB #LI41.10-P-071497

      Date Announced:
      JUL 22, 2020
      NHTSA ID:
      #10178734

      Loss of grease from propeller shaft boot Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #LI83.40-P-071168

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10177556

      In some operating statuses, a low-frequency (approx. 140 Hz) humming noise may be heard in the air conditioner housing. The air flow may be causing the seals of the flaps in the air distributor housing to vibrate. Read More »

    • TSB #LI83.40-P-070472

      Date Announced:
      DEC 03, 2019
      NHTSA ID:
      #10170525

      Air conditioning system does not cool Read More »

    EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS

    • TSB #LI82.85-P-071394

      Date Announced:
      FEB 24, 2021
      NHTSA ID:
      #10189407

      In XENTRY diagnosis, the message "MBUX multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the MBUX multimedia system (A26/17) Read More »

    UNKNOWN OR OTHER

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