TSB List for the 2020 Subaru Crosstrek

Technical Service Bulletins (TSBs) for the 2020 Crosstrek are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • SUSPENSION
  • BRAKES (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
  • ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG
  • ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
  • POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
  • ELECTRICAL SYSTEM:SOFTWARE
  • VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
  • VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
  • AIR BAGS
  • STRUCTURE
  • STRUCTURE:FRAME AND MEMBERS
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
  • LATCHES/LOCKS/LINKAGES
  • LATCHES/LOCKS/LINKAGES:DOORS:LOCK
  • TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
  • WHEELS
  • SEATS
  • ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
  • FORWARD COLLISION AVOIDANCE
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #12-321-21R

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252539

      This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated. Read More »

    • TSB #12-236-23

      Date Announced:
      NOV 08, 2023
      NHTSA ID:
      #10246088

      This bulletin announces the design change made to the leather wrapped steering wheels. Read More »

    SUSPENSION

    • TSB #05-62-18R

      Date Announced:
      MAY 22, 2023
      NHTSA ID:
      #10237291

      This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. Read More »

    • TSB #5-88-21R

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225740

      This bulletin announces a design change made to the front stabilizer bushings. Read More »

    • TSB #05-88-21

      Date Announced:
      JUL 05, 2022
      NHTSA ID:
      #10216969

      This bulletin announces a design change made to the front stabilizer bushings. Read More »

    • TSB #05-88-21

      Date Announced:
      DEC 21, 2021
      NHTSA ID:
      #10205927

      This bulletin announces a design change made to the front stabilizer bushings. Read More »

    • TSB #06-82-21

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189672

      This bulletin provides a service procedure to address a squeaking-type sound from the rear suspension area customers may hear when going over bumps. Read More »

    • TSB #12-296-20R

      Date Announced:
      NOV 04, 2020
      NHTSA ID:
      #10183691

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »

    • TSB #12-296-20R

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177816

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »

    BRAKES (PWS)

    • TSB #06-86-22

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209932

      This bulletin announces the repair procedure to address rare cases of the brake pedal emitting a squeaking sound during operation. (Applicable to Plug-In Hybrid only) Read More »

    ENGINE AND ENGINE COOLING

    • TSB #09-110-23R

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246083

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #09-110-23

      Date Announced:
      OCT 09, 2023
      NHTSA ID:
      #10244906

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #15-282-21R

      Date Announced:
      MAY 04, 2023
      NHTSA ID:
      #10237241

      This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #15-257-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232236

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #09-90-22R

      Date Announced:
      JAN 24, 2023
      NHTSA ID:
      #10231319

      This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #09-74-21R

      Date Announced:
      SEP 27, 2022
      NHTSA ID:
      #10222367

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »

    • TSB #09-74-21R

      Date Announced:
      AUG 26, 2022
      NHTSA ID:
      #10219496

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #09-90-22R

      Date Announced:
      JUN 14, 2022
      NHTSA ID:
      #10215400

      This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #09-90-22

      Date Announced:
      MAY 20, 2022
      NHTSA ID:
      #10213195

      This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #02-188-21

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202810

      This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines. Read More »

    • TSB #09-74-21R

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201810

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #09-77-21R

      Date Announced:
      AUG 19, 2021
      NHTSA ID:
      #10201030

      This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »

    • TSB #09-77-21

      Date Announced:
      JUL 28, 2021
      NHTSA ID:
      #10199964

      This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »

    • TSB #09-74-21R

      Date Announced:
      JUN 28, 2021
      NHTSA ID:
      #10198768

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #10-101-21

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10198754

      This bulletin announces a design change made to the heater control assembly in response to a small number of customer concerns of the climate control not producing enough heat when driving in EV mode (engine not running. Read More »

    • TSB #09-51-08R

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198749

      This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure. Read More »

    • TSB #02-187-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198741

      This bulletin outlines changes in the service procedure for engine oil pressure inspection. Read More »

    • TSB #09-74-21R

      Date Announced:
      MAY 21, 2021
      NHTSA ID:
      #10194830

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188216

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #09-73-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182246

      This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator. Read More »

    • TSB #09-72-20R

      Date Announced:
      SEP 11, 2020
      NHTSA ID:
      #10180731

      This bulletin announces availability of new intake manifold assemblies. Read More »

    • TSB #09-72-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177834

      This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and ... Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #11-198-20

      Date Announced:
      FEB 11, 2020
      NHTSA ID:
      #10171918

      This bulletin announces availability of reprogramming files to optimize the enginea??s electronic control module (ECM). Read More »

    • TSB #16-125-19

      Date Announced:
      OCT 21, 2019
      NHTSA ID:
      #10166921

      This Service Information Bulletin outlines design changes made to the TR580 CVT oil pan assembly. The changes are as follows: a?? The CVT oil pan material has been changed from steel to aluminum. Read More »

    • TSB #0214013

      Date Announced:
      APR 25, 2013
      NHTSA ID:
      #10233119

      Oil Filler Cap Gasket Coming Unseated Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

    • TSB #Announcements-2

      Date Announced:
      MAR 07, 2014
      NHTSA ID:
      #10232894

      Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SUMP/TANK:DRAIN PLUG

    • TSB #02-189-22

      Date Announced:
      JAN 02, 2022
      NHTSA ID:
      #10207172

      This Bulletin announces design changes to the engine oil and CVT fluid drain plugs. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

    • TSB #11-198-20R

      Date Announced:
      MAY 19, 2021
      NHTSA ID:
      #10194849

      This bulletin announces availability of reprogramming files to optimize the engine's electronic control module (ECM). Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #09-110-23

      Date Announced:
      OCT 09, 2023
      NHTSA ID:
      #10244906

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #09-81-21R

      Date Announced:
      JAN 22, 2024
      NHTSA ID:
      #10249614

      This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed. Read More »

    • TSB #09-82-23

      Date Announced:
      JAN 08, 2024
      NHTSA ID:
      #10249599

      This bulletin announces design changes made to the fuel tank and vent tubes. Read More »

    • TSB #09-74-21R

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201810

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #09-81-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201811

      This bulletin announces design changes made to the fuel injector assembly in response to misfire DTC P030x, engine knocking, and/or DTCs P219C-D-E-F. Read More »

    • TSB #09-74-21R

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201059

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #09-81-21R

      Date Announced:
      JAN 22, 2024
      NHTSA ID:
      #10249614

      This bulletin announces design changes made to the fuel injector assembly in response to the DTCs listed. Read More »

    • TSB #09-82-23

      Date Announced:
      JAN 08, 2024
      NHTSA ID:
      #10249599

      This bulletin announces design changes made to the fuel tank and vent tubes. Read More »

    • TSB #09-82-23

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244886

      This bulletin announces design changes made to the fuel tank and vent tubes. An enhanced material has been incorporated into the production of these components. Read More »

    • TSB #09-74-21R

      Date Announced:
      AUG 30, 2021
      NHTSA ID:
      #10201059

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #09-71-20

      Date Announced:
      MAR 31, 2020
      NHTSA ID:
      #10173198

      This bulletin provides a service procedure to address a small number of concerns regarding a rattle/ buzz-type sound coming from the fuel tank area. Read More »

    POWER TRAIN

    • TSB #16-132-20R

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238456

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #16-132-20R

      Date Announced:
      APR 27, 2023
      NHTSA ID:
      #10235289

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      MAR 20, 2023
      NHTSA ID:
      #10233905

      UPDATE New Safety Recall: WRD-23 12V Inverter Connector Corrosion. Read More »

    • TSB #16-131-20R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232240

      This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10231299

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »

    • TSB #16-132-20R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226904

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #03-88-22

      Date Announced:
      AUG 02, 2022
      NHTSA ID:
      #10219469

      The bulletin announces the design change made the propeller shaft to address the small number of customer concerns regarding a growling-type sound being heard from under the vehicle when driving. Read More »

    • TSB #16-132-20R

      Date Announced:
      JUL 12, 2022
      NHTSA ID:
      #10216984

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #Subarunet Announ

      Date Announced:
      FEB 23, 2022
      NHTSA ID:
      #10208661

      WRK-21 CVT Chain Guide Breakage Recall - Customer communications and rental. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 08, 2022
      NHTSA ID:
      #10208688

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-125-19

      Date Announced:
      FEB 03, 2022
      NHTSA ID:
      #10208514

      This bulletin outlines design changes made to the TR580 CVT oil pan assembly. Read More »

    • TSB #03-87-21

      Date Announced:
      JAN 14, 2022
      NHTSA ID:
      #10207215

      This bulletin provides a repair procedure for R152 type rear differentials. Read More »

    • TSB #16-132-20R

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199954

      Diagnostic Information for Alleged Chain Slip Condition on TR580 / TR690 Transmissions. Read More »

    • TSB #16-131-20R

      Date Announced:
      JUN 23, 2021
      NHTSA ID:
      #10198765

      This bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186416

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged chain slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #16-131-20

      Date Announced:
      NOV 09, 2020
      NHTSA ID:
      #10183714

      This Service Information Bulletin provides corrected diagnostics containing a revised flow for certain CVT solenoid related DTCs. Read More »

    • TSB #16-127-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173181

      This bulletin announces a design change made to the AT selector lever guide plate. (Crosstrek Hybrid) Read More »

    • TSB #03-83-20R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171926

      This bulletin announces availability of new shift forks and the corresponding sleeve and hub assembly to address isolated customer concerns of a rattling / vibration -type sound from the shift knob. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #16-132-20R

      Date Announced:
      JAN 10, 2022
      NHTSA ID:
      #10207174

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #16-125-19

      Date Announced:
      FEB 03, 2022
      NHTSA ID:
      #10208514

      This bulletin outlines design changes made to the TR580 CVT oil pan assembly. Read More »

    ELECTRICAL SYSTEM

    • TSB #15-256-19R

      Date Announced:
      MAR 27, 2024
      NHTSA ID:
      #10252542

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252541

      This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-219-18R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252491

      This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »

    • TSB #15-257-19R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252531

      "This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #18-225-22R

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252454

      This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »

    • TSB #15-251-19R

      Date Announced:
      JAN 11, 2024
      NHTSA ID:
      #10249606

      This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 08, 2023
      NHTSA ID:
      #10248193

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #18-232-23

      Date Announced:
      NOV 15, 2023
      NHTSA ID:
      #10246109

      This Service Information Bulletin announces the revised break-in procedure for the A/C compressor. Read More »

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #18-225-22R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244907

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #15-236-18R

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244889

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »

    • TSB #12-299-20R

      Date Announced:
      SEP 28, 2023
      NHTSA ID:
      #10243401

      This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »

    • TSB #18-231-23

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10243372

      This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »

    • TSB #07-221-23

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241845

      This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10238470

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #16-132-20R

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238456

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238443

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      MAY 04, 2023
      NHTSA ID:
      #10237241

      This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237239

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-293-22R

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235313

      This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235305

      The WRD-23 Product Campaign Bulletin is now available on STIS. Please refer to the bulletin for detailed service, parts, and claim instructions. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235306

      WRD-23 12 volt inverter connector corrosion video. Read More »

    • TSB #WRD-23

      Date Announced:
      APR 24, 2023
      NHTSA ID:
      #10235302

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Crosstrek Hybrid vehicles. Read More »

    • TSB #WRC-23

      Date Announced:
      APR 24, 2023
      NHTSA ID:
      #10235304

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles. Read More »

    • TSB #15-266-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235285

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      MAR 20, 2023
      NHTSA ID:
      #10233905

      UPDATE New Safety Recall: WRD-23 12V Inverter Connector Corrosion. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233886

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-257-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232236

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #15-219-18R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232237

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-242-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232239

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #16-131-20R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232240

      This Service Information Bulletin provides an updated diagnostic flow along with an IMPORTANT caution to follow for certain CVT solenoid related DTCs as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232214

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #09-90-22R

      Date Announced:
      JAN 24, 2023
      NHTSA ID:
      #10231319

      This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #07-184-20R

      Date Announced:
      NOV 29, 2022
      NHTSA ID:
      #10226897

      This bulletin announces a design change made to the power window main switches used in the models listed. Read More »

    • TSB #15-240-19R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226863

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226867

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      NOV 09, 2022
      NHTSA ID:
      #10226841

      This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #15-251-19R

      Date Announced:
      OCT 18, 2022
      NHTSA ID:
      #10225766

      This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #07-178-21R

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225744

      This bulletin is being released as guidance for proper testing and charging of vehicle batteries. Read More »

    • TSB #18-225-22R

      Date Announced:
      SEP 06, 2022
      NHTSA ID:
      #10222338

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #15-302-22

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219491

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10219477

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 09, 2022
      NHTSA ID:
      #10219474

      This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #15-298-22

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10216981

      This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »

    • TSB #18-225-22

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215420

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215427

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #09-90-22R

      Date Announced:
      JUN 14, 2022
      NHTSA ID:
      #10215400

      This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #09-90-22

      Date Announced:
      MAY 20, 2022
      NHTSA ID:
      #10213195

      This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 17, 2022
      NHTSA ID:
      #10213187

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #18-218-22

      Date Announced:
      MAY 09, 2022
      NHTSA ID:
      #10213174

      This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C. Read More »

    • TSB #15-192-22R

      Date Announced:
      MAR 18, 2022
      NHTSA ID:
      #10209915

      This bulletin has been developed to outline the steps for gathering basic essential information during diagnosis and repair of the Infotainment concerns. (Applicable to all models with Harman or Denso CP1 Infotainment). Read More »

    • TSB #15-293-22

      Date Announced:
      MAR 04, 2022
      NHTSA ID:
      #10209922

      This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 02, 2022
      NHTSA ID:
      #10209913

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #01-175-16

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208689

      This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4. Read More »

    • TSB #15-255-19R

      Date Announced:
      FEB 22, 2022
      NHTSA ID:
      #10208662

      Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U). Read More »

    • TSB #15-240-19R

      Date Announced:
      JAN 13, 2022
      NHTSA ID:
      #10207185

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #15-249-19R

      Date Announced:
      JAN 03, 2022
      NHTSA ID:
      #10207167

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-251-19R

      Date Announced:
      DEC 29, 2021
      NHTSA ID:
      #10205930

      This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-240-19R

      Date Announced:
      DEC 15, 2021
      NHTSA ID:
      #10205924

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #15-255-19R

      Date Announced:
      DEC 08, 2021
      NHTSA ID:
      #10205915

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 06, 2021
      NHTSA ID:
      #10205913

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-257-19R

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203864

      This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #15-251-19R

      Date Announced:
      OCT 28, 2021
      NHTSA ID:
      #10202841

      This bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-287-21

      Date Announced:
      OCT 08, 2021
      NHTSA ID:
      #10202811

      This bulletin announces the availability of diagnostic information regarding accessory remote engine start systems. Read More »

    • TSB #09-81-21

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201811

      This bulletin announces design changes made to the fuel injector assembly in response to misfire DTC P030x, engine knocking, and/or DTCs P219C-D-E-F. Read More »

    • TSB #15-195-16R

      Date Announced:
      SEP 22, 2021
      NHTSA ID:
      #10201806

      This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201802

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201804

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #12-299-20R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201805

      This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »

    • TSB #09-77-21R

      Date Announced:
      AUG 19, 2021
      NHTSA ID:
      #10201030

      This bulletin announces the availability of ECM reprograming files to correct a possible limited power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »

    • TSB #09-77-21

      Date Announced:
      JUL 28, 2021
      NHTSA ID:
      #10199964

      This bulletin announces the availability of ECM reprograming files to correct a possible lack of power and/or hesitation during acceleration at engine speeds of 1500-3500 rpm. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2021
      NHTSA ID:
      #10199966

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #01-167-08R

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198758

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »

    • TSB #10-101-21

      Date Announced:
      JUN 09, 2021
      NHTSA ID:
      #10198754

      This bulletin announces a design change made to the heater control assembly in response to a small number of customer concerns of the climate control not producing enough heat when driving in EV mode (engine not running. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 08, 2021
      NHTSA ID:
      #10198774

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #11-203-21

      Date Announced:
      JUN 01, 2021
      NHTSA ID:
      #10198740

      This bulletin announces availability of new reprograming files to correct P015A or P015B. (PHEV only) Read More »

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    • TSB #15-282-21R

      Date Announced:
      APR 21, 2021
      NHTSA ID:
      #10191591

      This bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #07-190-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188185

      This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with AppleA? CarPlayA? certification. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-221-18R

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188173

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10188170

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-240-19R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188168

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10188216

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #07-184-20R

      Date Announced:
      JAN 28, 2021
      NHTSA ID:
      #10186436

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-242-19R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186377

      This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics system's remote access features. Read More »

    • TSB #15-267-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186378

      This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »

    • TSB #15-266-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186379

      This bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-265-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186380

      This bulletin provides an overview and basic instructions for use of the a??Destination to Vehiclea?? feature of the Gen 2 Telematics system. Read More »

    • TSB #15-219-18R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186391

      This bulletin provides information related to error code 202 and/or 204 generated during the Gen 2 Telematics subscription process. This bulletin is applicable to all 2019-2021MY vehicles equipped with a Gen. 2 Telematics System. Read More »

    • TSB #15-257-19R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186426

      This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10186355

      Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1I? Audio and Navigation Head Units. Read More »

    • TSB #01-168-09R

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10186348

      The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 21, 2020
      NHTSA ID:
      #10185088

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-219-18R

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185076

      This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #07-184-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182245

      This bulletin announces a design change made to the power window main switches used in the models listed. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180738

      Update for STARLINK Multimedia Software. (with 7-inch or 8-inch display) Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179423

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-271-20

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179426

      This service information bulletin announces discontinuation of both the "Stitcher" app and the related News Radio feature from the STARLINK app lineup effective 12 midnight on Thursday, September 24, 2020. Read More »

    • TSB #15-255-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179429

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177833

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #15-219-18R

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177820

      This Service information bulletin provides Telematics system/generation applicability. Read More »

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-195-16R

      Date Announced:
      JUL 14, 2020
      NHTSA ID:
      #10177819

      This Service Information bulletin provides IMPORTANT information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DMC). Read More »

    • TSB #15-249-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177818

      This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-249-19R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174536

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #11-200-20R

      Date Announced:
      APR 24, 2020
      NHTSA ID:
      #10174540

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      APR 17, 2020
      NHTSA ID:
      #10174535

      Subaru's QMR of the month winner. Read More »

    • TSB #15-257-19R

      Date Announced:
      APR 10, 2020
      NHTSA ID:
      #10174513

      This service information bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devises. Read More »

    • TSB #15-219-18R

      Date Announced:
      APR 08, 2020
      NHTSA ID:
      #10174512

      This bulletin is designed to address an error code 202 and/or 204 when attempting to complete the STARLINK Telematics subscription process. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-249-19R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173128

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #07-171-20

      Date Announced:
      MAR 06, 2020
      NHTSA ID:
      #10173114

      This Service Information Bulletin is in response to several battery sensor replacements resulting from improper removal and/or installation practices. Read More »

    • TSB #11-200-20R

      Date Announced:
      FEB 27, 2020
      NHTSA ID:
      #10171925

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM). Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #07-169-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171950

      This Service Information bulletin describes a change made to the labels applied to the push to start switches used on the models listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 19, 2020
      NHTSA ID:
      #10171932

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #11-198-20

      Date Announced:
      FEB 11, 2020
      NHTSA ID:
      #10171918

      This bulletin announces availability of reprogramming files to optimize the enginea??s electronic control module (ECM). Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #15-249-19R

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169825

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-257-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168623

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    • TSB #15-249-19R

      Date Announced:
      OCT 21, 2019
      NHTSA ID:
      #10166918

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. The exchange program policy can also be found in Sections 8.4.9 and 11.2. Read More »

    • TSB #15-253-19

      Date Announced:
      OCT 18, 2019
      NHTSA ID:
      #10166913

      This Service Information Bulletin provides the answer to potential inquiries regarding the STARLINK app being unable to play music files stored on a customera??s AndroidA? phone / device through the head units (H/U) used in the ... Read More »

    • TSB #15-251-19

      Date Announced:
      SEP 26, 2019
      NHTSA ID:
      #10165548

      This Service Information Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #15-236-18R

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238443

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #Subaru Starlink

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180739

      Update your STARLINK Multimedia Software and Navigation Maps. Read More »

    • TSB #11-200-20R

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175989

      This bulletin announces the availability of reprogramming files to optimize the Engine Control Module (ECM) for hard starting in sub-freezing temperatures, DTC P0400, and surging in high altitudes. Read More »

    VISIBILITY:WINDSHIELD:CRITICAL FASTENERS

    • TSB #12-311-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188199

      This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving. Read More »

    VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    AIR BAGS

    • TSB #17-18-23

      Date Announced:
      MAY 08, 2023
      NHTSA ID:
      #10237254

      This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module. Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    STRUCTURE

    • TSB #12-321-21R

      Date Announced:
      AUG 14, 2023
      NHTSA ID:
      #10241826

      This bulletin announces a design change made to the cowl panel. Read More »

    • TSB #12-321-21

      Date Announced:
      JUL 19, 2021
      NHTSA ID:
      #10199950

      This bulletin announces a design change made to the cowl panel. Read More »

    • TSB #12-311-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188199

      This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving. Read More »

    • TSB #12-312-21

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188190

      This bulletin announces availability of new center console armrest covers to address the a wrinkling condition. Read More »

    • TSB #12-310-21

      Date Announced:
      FEB 11, 2021
      NHTSA ID:
      #10188172

      This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing Crosstrek Hybrid vehicles. Read More »

    • TSB #12-293-20

      Date Announced:
      AUG 27, 2020
      NHTSA ID:
      #10179419

      This bulletin announces design changes made to the rear quarter glass assembly in response to a small number of reports describing a rattling - type sound origination from the lower molding. Read More »

    • TSB #12-296-20

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177072

      This Service Information Bulletin outlines design changes made to the rear frame sections and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »

    • TSB #12-283-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173178

      This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components. Read More »

    STRUCTURE:FRAME AND MEMBERS

    • TSB #12-296-20R

      Date Announced:
      NOV 04, 2020
      NHTSA ID:
      #10183691

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »

    • TSB #12-296-20R

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177816

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets to them. Read More »

    STRUCTURE:BODY:DOOR

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

    • TSB #12-279-20

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171090

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #12-247-23R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235280

      This bulletin announces a design change made to the rear gate stay assemblies. Read More »

    • TSB #12-247-23

      Date Announced:
      MAR 21, 2023
      NHTSA ID:
      #10233906

      This bulletin announces a design change made to the rear gate stay assemblies. Read More »

    LATCHES/LOCKS/LINKAGES:DOORS:LOCK

    • TSB #07-217-23

      Date Announced:
      APR 17, 2023
      NHTSA ID:
      #10235291

      This Bulletin announces additional cautions being added to the Ownera??s Manual and Service Manual regarding the operation of door locks. Read More »

    TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

    • TSB #05-78-20

      Date Announced:
      OCT 13, 2020
      NHTSA ID:
      #10182214

      This Service Information Bulletin announces additional diagnostic procedures for TPMS related DTC C2921 on the applicable models listed. Read More »

    WHEELS

    • TSB #05-79-20R

      Date Announced:
      SEP 29, 2021
      NHTSA ID:
      #10201813

      This bulletin announces a change made to the wheel lug nuts. Read More »

    • TSB #05-85-21R

      Date Announced:
      APR 27, 2021
      NHTSA ID:
      #10191664

      This bulletin announces a design change made to the TPMS valve assemblies. Read More »

    • TSB #05-79-20

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10185090

      This Service Information Bulletin announces a change made to the wheel lug nuts. Read More »

    SEATS

    • TSB #12-299-20R

      Date Announced:
      SEP 28, 2023
      NHTSA ID:
      #10243401

      This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »

    • TSB #12-299-20R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201805

      This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »

    • TSB #12-299-20R

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186385

      This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #12-297-20

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180734

      This bulletin announces a design change made to the rear seat folding center arm rest. Read More »

    ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

    • TSB #WRC-23

      Date Announced:
      APR 24, 2023
      NHTSA ID:
      #10235304

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #18-231-23

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10243372

      This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »

    • TSB #15-267-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177825

      This document discusses some of the conditions that may trigger an Automatic Collision Notification (CAN) (Gen1) or Advanced Automatic Collision Notification (AACN) (Gen2), without a collision, airbag deployment, or accident taking place. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #15-298-22

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10216981

      This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »

    EQUIPMENT

    • TSB #15-256-19R

      Date Announced:
      MAR 27, 2024
      NHTSA ID:
      #10252542

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #12-321-21R

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252539

      This bulletin announces the design change made to the cowl panel. The change was made to address a small number of cases where the rubber sealing portion becomes separated. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252541

      This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-219-18R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252491

      This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »

    • TSB #15-242-19R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252492

      This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #15-257-19R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252531

      "This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #18-225-22R

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252454

      This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »

    • TSB #15-251-19R

      Date Announced:
      JAN 11, 2024
      NHTSA ID:
      #10249606

      This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 08, 2023
      NHTSA ID:
      #10248193

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #12-236-23

      Date Announced:
      NOV 08, 2023
      NHTSA ID:
      #10246088

      This bulletin announces the design change made to the leather wrapped steering wheels. Read More »

    • TSB #09-110-23R

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246083

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #18-225-22R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244907

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #09-110-23

      Date Announced:
      OCT 09, 2023
      NHTSA ID:
      #10244906

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #15-236-18R

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244889

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »

    • TSB #18-231-23

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10243372

      This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »

    • TSB #07-221-23

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241845

      This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #12-321-21R

      Date Announced:
      AUG 14, 2023
      NHTSA ID:
      #10241826

      This bulletin announces a design change made to the cowl panel. Read More »

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #12-249-23R

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240110

      This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10238470

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #17-18-23

      Date Announced:
      MAY 08, 2023
      NHTSA ID:
      #10237254

      This bulletin announces availability of the one-time use mounting clip and spacer clip for the air bag curtain module. Read More »

    • TSB #15-282-21R

      Date Announced:
      MAY 04, 2023
      NHTSA ID:
      #10237241

      This Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237239

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-293-22R

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235313

      This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235305

      The WRD-23 Product Campaign Bulletin is now available on STIS. Please refer to the bulletin for detailed service, parts, and claim instructions. Read More »

    • TSB #SubaruNet Announ

      Date Announced:
      APR 25, 2023
      NHTSA ID:
      #10235306

      WRD-23 12 volt inverter connector corrosion video. Read More »

    • TSB #WRD-23

      Date Announced:
      APR 24, 2023
      NHTSA ID:
      #10235302

      Subaru of America, Inc. (Subaru) is initiating a new safety recall for certain 2019-2022 model year Crosstrek Hybrid vehicles. Read More »

    • TSB #WRC-23

      Date Announced:
      APR 24, 2023
      NHTSA ID:
      #10235304

      In the interest of customer satisfaction, Subaru of America, Inc. (Subaru) is initiating this service program to reprogram the Vehicle Dynamic Control (VDC) Control Module on certain 2019-2023 model year Crosstrek PHEV vehicles. Read More »

    • TSB #07-217-23

      Date Announced:
      APR 17, 2023
      NHTSA ID:
      #10235291

      This Bulletin announces additional cautions being added to the Ownera??s Manual and Service Manual regarding the operation of door locks. Read More »

    • TSB #15-266-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235285

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #12-247-23

      Date Announced:
      MAR 21, 2023
      NHTSA ID:
      #10233906

      This bulletin announces a design change made to the rear gate stay assemblies. Read More »

    • TSB #15-219-18R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232237

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-242-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232239

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232214

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-240-19R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226863

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226867

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      NOV 09, 2022
      NHTSA ID:
      #10226841

      This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #15-251-19R

      Date Announced:
      OCT 18, 2022
      NHTSA ID:
      #10225766

      This Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #07-178-21R

      Date Announced:
      OCT 03, 2022
      NHTSA ID:
      #10225744

      This bulletin is being released as guidance for proper testing and charging of vehicle batteries. Read More »

    • TSB #18-230-22

      Date Announced:
      SEP 26, 2022
      NHTSA ID:
      #10222357

      The purpose of this bulletin is to provide a description of current changes to Service Manuals. Read More »

    • TSB #18-225-22R

      Date Announced:
      SEP 06, 2022
      NHTSA ID:
      #10222338

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #01-167-08R

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219492

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models. Read More »

    • TSB #15-302-22

      Date Announced:
      AUG 23, 2022
      NHTSA ID:
      #10219491

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #Subaru Tech Tips

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10219476

      Special Edition, 2012 current model subaru evaporative diagnostics and smoke testing. Read More »

    • TSB #15-236-18R

      Date Announced:
      AUG 12, 2022
      NHTSA ID:
      #10219477

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 09, 2022
      NHTSA ID:
      #10219474

      This Bulletin provides additional procedures and a detailed flow chart to use when diagnosing customer concerns regarding operation of the STARLINK RES feature. Read More »

    • TSB #16-132-20R

      Date Announced:
      JUL 12, 2022
      NHTSA ID:
      #10216984

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #15-298-22

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10216981

      This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »

    • TSB #18-225-22

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215420

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 27, 2022
      NHTSA ID:
      #10215427

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #09-90-22R

      Date Announced:
      JUN 14, 2022
      NHTSA ID:
      #10215400

      This bulletin announces availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #18-218-22

      Date Announced:
      MAY 09, 2022
      NHTSA ID:
      #10213174

      This bulletin announces the Service Manual correction for the diagnostic trouble tree for DTC B281C. Read More »

    • TSB #15-293-22

      Date Announced:
      MAR 04, 2022
      NHTSA ID:
      #10209922

      This bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »

    • TSB #01-175-16

      Date Announced:
      FEB 28, 2022
      NHTSA ID:
      #10208689

      This bulletin provides helpful tips to better utilize the Subaru Select Monitor 4. Read More »

    • TSB #15-240-19R

      Date Announced:
      JAN 13, 2022
      NHTSA ID:
      #10207185

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #15-249-19R

      Date Announced:
      JAN 03, 2022
      NHTSA ID:
      #10207167

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #02-189-22

      Date Announced:
      JAN 02, 2022
      NHTSA ID:
      #10207172

      This Bulletin announces design changes to the engine oil and CVT fluid drain plugs. Read More »

    • TSB #15-257-19R

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203864

      This bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #02-188-21

      Date Announced:
      OCT 07, 2021
      NHTSA ID:
      #10202810

      This bulletin announces an additional service procedure for timing chain and / or cam sprocket replacement on FA and FB type engines. Read More »

    • TSB #09-74-21R

      Date Announced:
      SEP 24, 2021
      NHTSA ID:
      #10201810

      This bulletin provides updated parts information and a service procedure to follow for removing accumulated carbon deposits from fuel injectors and internal engine components (e.g. intake valves and / or manifold, and combustion chambers). Read More »

    • TSB #15-195-16R

      Date Announced:
      SEP 22, 2021
      NHTSA ID:
      #10201806

      This bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM) along with a new claim submission requirement. Read More »

    • TSB #15-240-19R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201802

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      SEP 20, 2021
      NHTSA ID:
      #10201804

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #18-214-21

      Date Announced:
      AUG 11, 2021
      NHTSA ID:
      #10201035

      This bulletin provides a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #01-167-08R

      Date Announced:
      JUN 17, 2021
      NHTSA ID:
      #10198758

      This bulletin contains additional information for recommended materials listed in the Service Manuals for individual models Read More »

    • TSB #09-51-08R

      Date Announced:
      JUN 07, 2021
      NHTSA ID:
      #10198749

      This bulletin is to advise of SOAa??s revised catalytic converter recycling program shipping procedure. Read More »

    • TSB #18-209-21

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194838

      Description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #15-240-19R

      Date Announced:
      APR 09, 2021
      NHTSA ID:
      #10191586

      This bulletin announces availability of new audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #12-311-21

      Date Announced:
      FEB 25, 2021
      NHTSA ID:
      #10188199

      This bulletin announces a design change made to the windshield side cowl panels to address isolated concerns of a buzzing / rattle-type sound heard while driving. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #12-312-21

      Date Announced:
      FEB 19, 2021
      NHTSA ID:
      #10188190

      This bulletin announces availability of new center console armrest covers to address the a wrinkling condition. Read More »

    • TSB #07-190-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188185

      This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with AppleA? CarPlayA? certification. Read More »

    • TSB #07-184-20R

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10188179

      This bulletin announces a design change made to the power window main switches. Read More »

    • TSB #15-221-18R

      Date Announced:
      FEB 12, 2021
      NHTSA ID:
      #10188173

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3 Navigation and Display Audio systems. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 10, 2021
      NHTSA ID:
      #10188170

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-240-19R

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10188168

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #14-22-16R

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187315

      To help reduce confusion and increase technician efficiency, Subaru of America, Inc. (SOA) has developed the following cross reference list to help locate the appropriate Special Service Tool. Read More »

    • TSB #12-299-20R

      Date Announced:
      JAN 18, 2021
      NHTSA ID:
      #10186385

      This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats. Read More »

    • TSB #15-267-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186378

      This bulletin provides information related to the telematics system's Automatic Collision Notification (ACN) and Advanced Automatic Collision Notification (AACN) feature operation, diagnostic tips, and best practices. Read More »

    • TSB #15-265-20R

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186380

      This bulletin provides an overview and basic instructions for use of the a??Destination to Vehiclea?? feature of the Gen 2 Telematics system. Read More »

    • TSB #15-236-18R

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10186355

      Reprogramming File Availability for Optimization of Harman Gen 3.1 and Gen 3.1I? Audio and Navigation Head Units. Read More »

    • TSB #01-168-09R

      Date Announced:
      JAN 04, 2021
      NHTSA ID:
      #10186348

      The purpose of this bulletin is to provide replacement key and immobilizer information. Read More »

    • TSB #16-132-20R

      Date Announced:
      DEC 29, 2020
      NHTSA ID:
      #10185089

      This Service Information Bulletin provides updated diagnostic procedures to follow when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #15-219-18R

      Date Announced:
      DEC 14, 2020
      NHTSA ID:
      #10185076

      This bulletin provides information related to error code(s) 202 and/or 204 generated during the Gen 2 telematics subscription process. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #15-255-19R

      Date Announced:
      NOV 23, 2020
      NHTSA ID:
      #10183708

      Map update for Harman Gen 3.1 Navigation Equipped Head Units. Read More »

    • TSB #12-296-20R

      Date Announced:
      NOV 04, 2020
      NHTSA ID:
      #10183691

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »

    • TSB #15-240-19R

      Date Announced:
      OCT 30, 2020
      NHTSA ID:
      #10182249

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #10-19-20

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10182247

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #07-184-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182245

      This bulletin announces a design change made to the power window main switches used in the models listed. Read More »

    • TSB #09-73-20

      Date Announced:
      OCT 27, 2020
      NHTSA ID:
      #10182246

      This bulletin provides a revised service procedure to follow when repairing minor coolant seepage identified to be coming from the air plug at the top of the radiator. Read More »

    • TSB #07-183-20

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10182242

      This Service Information Bulletin provides corrected and updated procedures to follow when replacing the combination meter assembly. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #18-201-20

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10182187

      The purpose of this bulletin is to provide a desription of current changes to service manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #12-297-20

      Date Announced:
      SEP 21, 2020
      NHTSA ID:
      #10180734

      This bulletin announces a design change made to the rear seat folding center arm rest. Read More »

    • TSB #18-200-20

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180733

      This bulletin provides a description of current changes to Service Manuals. Read More »

    • TSB #15-255-19R

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179429

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Unts (H/U). Read More »

    • TSB #14-22-16R

      Date Announced:
      AUG 04, 2020
      NHTSA ID:
      #10179378

      Special Service Tools Cross Reference List. Read More »

    • TSB #09-72-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177834

      This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and ... Read More »

    • TSB #15-236-18R

      Date Announced:
      JUL 28, 2020
      NHTSA ID:
      #10177833

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models listed. Read More »

    • TSB #15-266-20

      Date Announced:
      JUL 16, 2020
      NHTSA ID:
      #10177826

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2 Telematics system equipped Subaru. Read More »

    • TSB #15-195-16R

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174537

      This service information bulletin provides important information regarding diagnosis and replacement (when applicable) of the STARLINK Telematics Data Communication Module (DCM). All models with STARLINK Telematics System. Read More »

    • TSB #01-181-20

      Date Announced:
      APR 30, 2020
      NHTSA ID:
      #10174543

      All Models (Vehicle Cleaning- COVID-19Best Practices) Read More »

    • TSB #12-283-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173178

      This bulletin announces a design change made to the hood stay support. This change will prevent vibration sounds resulting from contact with adjacent under-hood components. Read More »

    • TSB #16-127-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173181

      This bulletin announces a design change made to the AT selector lever guide plate. (Crosstrek Hybrid) Read More »

    • TSB #17-17-13R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173127

      This bulletin provides information regarding Event Data Recorder (EDR) functionality which has been incorporated into the airbag system. Read More »

    • TSB #15-249-19R

      Date Announced:
      MAR 19, 2020
      NHTSA ID:
      #10173128

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-130-08R

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171939

      This bulletin details an important regulation issued by the National Highway Traffic Safety Administration (NHTSA) which impacts the way some vehicles with accessories are sold. Read More »

    • TSB #01-180-20

      Date Announced:
      FEB 21, 2020
      NHTSA ID:
      #10171944

      This Service Information bulletin informs of an upcoming correction to the Service Manual involving Gear Position shown in Freeze-Frame Data acquired during Engine diagnosis. Read More »

    • TSB #15-255-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171095

      The first TomTom map update for Gen 3.1 Harman navigation equipped vehicles was made available. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 28, 2020
      NHTSA ID:
      #10171096

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U). Read More »

    • TSB #12-279-20

      Date Announced:
      JAN 17, 2020
      NHTSA ID:
      #10171090

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 30, 2019
      NHTSA ID:
      #10169851

      Reprograming file availability for optimization of Harman Gen 3.1 Audio and Navigation Head Units. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-231-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168571

      This bulletin provides troubleshooting steps to use when diagnosing specific and general audio/sound related concerns. Read More »

    • TSB #15-251-19R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168637

      "This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-243-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168562

      This Service Information bulletin provides a procedure for customizing the maintenance period settings of the MFD. Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    • TSB #15-229-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168627

      This bulletin provides troubleshooting steps to follow when diagnosing clock-related customer concerns. Read More »

    • TSB #15-257-19

      Date Announced:
      NOV 11, 2019
      NHTSA ID:
      #10168623

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233886

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-240-19R

      Date Announced:
      DEC 15, 2021
      NHTSA ID:
      #10205924

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency. Read More »

    • TSB #15-221-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168560

      This bulletin provides helpful information about operating conditions observed in the field for Technicians to use when diagnosing customer concerns which may arise while operating Harman Gen 3.0 and 3. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244889

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238443

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-255-19R

      Date Announced:
      FEB 22, 2022
      NHTSA ID:
      #10208662

      Map Data Update Procedure for Harman Gen 3.1 Navigation equipped Head Units (H/U). Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 21, 2020
      NHTSA ID:
      #10185088

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units. Read More »

    • TSB #15-249-19R

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177818

      This bulletin contains inllustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168600

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed above. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #18-225-22R

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252454

      This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »

    • TSB #18-225-22R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244907

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237239

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #16-132-20R

      Date Announced:
      JAN 10, 2022
      NHTSA ID:
      #10207174

      This bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #12-310-21

      Date Announced:
      FEB 11, 2021
      NHTSA ID:
      #10188172

      This bulletin provides important guidelines for collision repair facilities to follow when repairing and refinishing Crosstrek Hybrid vehicles. Read More »

    • TSB #18-205-20

      Date Announced:
      JAN 28, 2021
      NHTSA ID:
      #10186434

      The purpose of this bulletin is to provide a description of current changes to Service Manuals available via the Subaru Technical Information System (STIS) web site. Read More »

    • TSB #01-183-20

      Date Announced:
      MAY 06, 2020
      NHTSA ID:
      #10175984

      Vehicle repair program for customers affected by the COVID-19 quarantine. Read More »

    • TSB #15-220-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168573

      This bulletin provides troubleshooting steps to use when diagnosing concerns of the Apple CarPlay and / or Android Auto feature not connecting or launching properly when a compatible device is connected to the head unit. Read More »

    • TSB #WQE41-1

      Date Announced:
      FEB 19, 2013
      NHTSA ID:
      #10232869

      Puddle Light Recall Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #16-132-20R

      Date Announced:
      JUL 12, 2022
      NHTSA ID:
      #10216984

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #15-298-22

      Date Announced:
      JUL 11, 2022
      NHTSA ID:
      #10216981

      This Bulletin announces the preferred practices to be used when handling vehicles equipped with Gen2 Telematics which are enrolled in the Subaru STARLINKA? Security Plus Service featuring Stolen Vehicle Recovery Plus with Immobilizer. Read More »

    • TSB #05-88-21

      Date Announced:
      JUL 05, 2022
      NHTSA ID:
      #10216969

      This bulletin announces a design change made to the front stabilizer bushings. Read More »

    • TSB #16-132-20R

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188160

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions. Read More »

    • TSB #07-190-21

      Date Announced:
      FEB 17, 2021
      NHTSA ID:
      #10188185

      This bulletin announces a change made to the MFD software to keep the affected units listed below compliant with AppleA? CarPlayA? certification. Read More »

    • TSB #12-306-20R

      Date Announced:
      DEC 07, 2020
      NHTSA ID:
      #10185066

      This bulletin provides a repair procedure to address a squeaking sound coming from the backrest hinge area of the front seats. The procedure applies to both manually and power operated seat assemblies. Read More »

    • TSB #12-296-20R

      Date Announced:
      NOV 04, 2020
      NHTSA ID:
      #10183691

      This Service Information Bulletin outlines design changes made to the rear frame section weld nuts and the mounting bolts used to secure the rear stabilizer bar brackets. Read More »

    • TSB #12-302-20

      Date Announced:
      OCT 14, 2020
      NHTSA ID:
      #10182222

      This bulletin announces a design change made to the front seat backrest frame assemblies in response to a limited number of customer reports of a squeaking sound heard when leaning back in the front seats. Read More »

    • TSB #09-72-20

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177834

      This bulletin announces availability of new intake manifold assemblies which include enhanced TGV assemblies to address related DTCs which may set as a result of lubricant contained within the actuator component of the TGV leaking and ... Read More »

    • TSB #16-127-20

      Date Announced:
      MAR 24, 2020
      NHTSA ID:
      #10173181

      This bulletin announces a design change made to the AT selector lever guide plate. (Crosstrek Hybrid) Read More »

    • TSB #12-279-20R

      Date Announced:
      MAR 04, 2020
      NHTSA ID:
      #10173109

      This bulletin announces availability of new outer door handles to address isolated concerns of the chrome finish peeling. Read More »

    • TSB #15-227-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168565

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns of the Navigation systema??s functionality. Read More »

    • TSB #15-228-18R

      Date Announced:
      NOV 18, 2019
      NHTSA ID:
      #10168567

      This bulletin provides troubleshooting steps to follow when diagnosing a customer concern of the display screen being either frozen (unresponsive) or black (blank). Read More »

    • TSB #15-226-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168563

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns regarding USB functionality. Read More »

    • TSB #15-247-19R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168566

      This Service Information Bulletin announces availability of a map update which includes new software to address a route searching error. Read More »

    • TSB #15-230-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168569

      This bulletin provides troubleshooting steps to follow when diagnosing customer concerns involving Bluetooth (BT) functionality. Read More »

    • TSB #15-233-18R

      Date Announced:
      NOV 15, 2019
      NHTSA ID:
      #10168574

      This Service Information bulletin provides a procedure to use for addressing a customer concern of a delayed or slow response when using the soft keys on the touch screen of the audio / navigation head unit. Read More »

    UNKNOWN OR OTHER

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