TSB List for the 2023 Subaru Crosstrek

Technical Service Bulletins (TSBs) for the 2023 Crosstrek are official communications between Subaru & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • SUSPENSION
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER
  • ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
  • POWER TRAIN
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
  • POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER
  • ELECTRICAL SYSTEM:SOFTWARE
  • LATCHES/LOCKS/LINKAGES
  • SEATS
  • FORWARD COLLISION AVOIDANCE
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT
  • EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE
  • SUSPENSION

    • TSB #05-62-18R

      Date Announced:
      MAY 22, 2023
      NHTSA ID:
      #10237291

      This bulletin provides a procedure to address customer concerns of surface rust accumulating in the top center retaining nut area of the front strut mounts. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #09-111-24

      Date Announced:
      JAN 08, 2024
      NHTSA ID:
      #10249600

      This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #09-110-23R

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246083

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #09-105-23R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244898

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM) to address rare cases of DTCs P0011 (a??Aa?? Camshaft Position a?? Timing Over-Advanced or SystemPerformance Bank 1) and P0021 (a??Aa?? ... Read More »

    • TSB #09-110-23

      Date Announced:
      OCT 09, 2023
      NHTSA ID:
      #10244906

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #09-105-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237262

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM) to address rare cases of DTCs P0011 (a??Aa?? Camshaft Position a?? Timing Over-Advanced or System Performance Bank 1) and P0021 (a??Aa?? ... Read More »

    • TSB #15-257-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232236

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #09-100-23

      Date Announced:
      JAN 24, 2023
      NHTSA ID:
      #10231316

      This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from halfthrottle. Read More »

    • TSB #0214013

      Date Announced:
      APR 25, 2013
      NHTSA ID:
      #10233119

      Oil Filler Cap Gasket Coming Unseated Read More »

    ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:OIL COOLER

    • TSB #Announcements-2

      Date Announced:
      MAR 07, 2014
      NHTSA ID:
      #10232894

      Effective with all 2015 model year cars and forward, the oil change interval is changing to 6,000 miles or 6 months, whichever comes first. Read More »

    ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

    • TSB #09-111-24

      Date Announced:
      JAN 08, 2024
      NHTSA ID:
      #10249600

      This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #09-105-23R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244898

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM) to address rare cases of DTCs P0011 (a??Aa?? Camshaft Position a?? Timing Over-Advanced or SystemPerformance Bank 1) and P0021 (a??Aa?? ... Read More »

    • TSB #09-105-23

      Date Announced:
      MAY 09, 2023
      NHTSA ID:
      #10237262

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM) to address rare cases of DTCs P0011 (a??Aa?? Camshaft Position a?? Timing Over-Advanced or System Performance Bank 1) and P0021 (a??Aa?? ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

    • TSB #09-110-23

      Date Announced:
      OCT 09, 2023
      NHTSA ID:
      #10244906

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    POWER TRAIN

    • TSB #16-132-20R

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238456

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    • TSB #16-132-20R

      Date Announced:
      APR 27, 2023
      NHTSA ID:
      #10235289

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    • TSB #16-132-20R

      Date Announced:
      JAN 12, 2023
      NHTSA ID:
      #10231299

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »

    • TSB #16-132-20R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226904

      This Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models listed. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CVT

    • TSB #16-136-22R

      Date Announced:
      JUN 13, 2023
      NHTSA ID:
      #10238440

      This service bulletin provides a temporary repair procedure to address vibrations and/or judder concerns experienced on turns during acceleration. Read More »

    ELECTRICAL SYSTEM

    • TSB #15-256-19R

      Date Announced:
      MAR 27, 2024
      NHTSA ID:
      #10252542

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252541

      This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-303-22R

      Date Announced:
      MAR 25, 2024
      NHTSA ID:
      #10252494

      This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with 2023MY, allowing access to valet mode through the head unit. Read More »

    • TSB #15-219-18R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252491

      This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »

    • TSB #15-257-19R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252531

      "This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #18-225-22R

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252454

      This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »

    • TSB #15-251-19R

      Date Announced:
      JAN 11, 2024
      NHTSA ID:
      #10249606

      This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #09-111-24

      Date Announced:
      JAN 08, 2024
      NHTSA ID:
      #10249600

      This bulletin announces the availability of new reprograming files for the Engine Control Module (ECM). Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 08, 2023
      NHTSA ID:
      #10248193

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #18-232-23

      Date Announced:
      NOV 15, 2023
      NHTSA ID:
      #10246109

      This Service Information Bulletin announces the revised break-in procedure for the A/C compressor. Read More »

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #18-225-22R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244907

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #09-105-23R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244898

      This bulletin announces availability of reprogramming files for the Engine Control Module (ECM) to address rare cases of DTCs P0011 (a??Aa?? Camshaft Position a?? Timing Over-Advanced or SystemPerformance Bank 1) and P0021 (a??Aa?? ... Read More »

    • TSB #15-236-18R

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244889

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »

    • TSB #18-231-23

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10243372

      This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »

    • TSB #07-221-23

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241845

      This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10238470

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #16-132-20R

      Date Announced:
      JUN 28, 2023
      NHTSA ID:
      #10238456

      This Service Information Bulletin provides updated diagnostic procedures to follow and a brief questionnaire to complete when diagnosing an alleged Chain Slip condition on the TR580 and TR690 model CVT transmissions used in the models ... Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238443

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-302-22R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237272

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237239

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-293-22R

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235313

      This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »

    • TSB #15-302-22R

      Date Announced:
      APR 11, 2023
      NHTSA ID:
      #10235287

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-266-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235285

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233886

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-257-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232236

      This Service Information Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #15-219-18R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232237

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-242-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232239

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232214

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #09-100-23

      Date Announced:
      JAN 24, 2023
      NHTSA ID:
      #10231316

      This bulletin announces availability of reprograming files for the Engine Control Module (ECM) to address rare cases of the engine surging/jolting when releasing the accelerator from halfthrottle. Read More »

    • TSB #15-302-22R

      Date Announced:
      JAN 09, 2023
      NHTSA ID:
      #10231291

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-304-22R

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10228788

      This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-302-22R

      Date Announced:
      DEC 09, 2022
      NHTSA ID:
      #10228780

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-240-19R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226863

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226867

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:IMMOBILIZER/PROXIMITY:KEY/SENDER

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #15-236-18R

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238443

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    SEATS

    • TSB #12-299-20R

      Date Announced:
      AUG 15, 2023
      NHTSA ID:
      #10241830

      "This bulletin announces a design change made to the outer hinge cover on the drivera??s 10-way adjustable power seats." Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #18-231-23

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10243372

      This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    EQUIPMENT

    • TSB #15-256-19R

      Date Announced:
      MAR 27, 2024
      NHTSA ID:
      #10252542

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAR 26, 2024
      NHTSA ID:
      #10252541

      This bulletin addresses the reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-303-22R

      Date Announced:
      MAR 25, 2024
      NHTSA ID:
      #10252494

      This bulletin provides information for all Gen 3 Telematics and Cp 1.5 infotainment equipped vehicles, starting with 2023MY, allowing access to valet mode through the head unit. Read More »

    • TSB #15-219-18R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252491

      This bulletin addresses an error code 202 and or 204 when attempting to complete the STARLINK telematics subsription process. Read More »

    • TSB #15-242-19R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252492

      This bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #15-257-19R

      Date Announced:
      MAR 19, 2024
      NHTSA ID:
      #10252531

      "This Bulletin provides insight in response to both customer and retailer feedback resulting from the use of OBD-II port connected devices. Read More »

    • TSB #18-225-22R

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252454

      This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »

    • TSB #15-251-19R

      Date Announced:
      JAN 11, 2024
      NHTSA ID:
      #10249606

      This Service Bulletin provides additional diagnostics to follow when addressing a Telematics-related DTC B2A16. Read More »

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      DEC 08, 2023
      NHTSA ID:
      #10248193

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #09-110-23R

      Date Announced:
      NOV 07, 2023
      NHTSA ID:
      #10246083

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #15-266-20R

      Date Announced:
      OCT 26, 2023
      NHTSA ID:
      #10244903

      This Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #18-225-22R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244907

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #09-110-23

      Date Announced:
      OCT 09, 2023
      NHTSA ID:
      #10244906

      This Service Information Bulletin announces diagnostic service procedures to be followed when DTC P0420 (Catalyst System Efficiency Below Threshold Bank 1) is detected by the Engine Control Module (ECM). Read More »

    • TSB #15-236-18R

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244889

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »

    • TSB #18-231-23

      Date Announced:
      SEP 11, 2023
      NHTSA ID:
      #10243372

      This Bulletin announces additional information regarding error codes 1403- 1407 encountered when attempting an adjustment/calibration of the EyeSightA? system after body repair procedures have been performed. Read More »

    • TSB #07-221-23

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241845

      This bulletin announces the repair procedures when corrosion is encountered within the instrument panel wiring harness and the rear wiring harness connectors. Read More »

    • TSB #15-282-21R

      Date Announced:
      AUG 31, 2023
      NHTSA ID:
      #10241846

      This Service Information Bulletin announces additional diagnostic procedures and a detailed flow chart to be used when diagnosing customer concerns regarding the operation of the STARLINK Remote Engine Start (RES) feature. Read More »

    • TSB #01-168-09R

      Date Announced:
      AUG 01, 2023
      NHTSA ID:
      #10241801

      The purpose of this bulletin is to provide replacement key and immobilizer information along with an overview of the Subaru Lock Information web-site. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #12-249-23R

      Date Announced:
      JUL 11, 2023
      NHTSA ID:
      #10240110

      This bulletin announces the recommended cleaning procedures to followed when encountering vehicles with long time exposure to pollen on painted surfaces on vehicles imported from Japan. This bulletin does not apply to SIA built vehicles. Read More »

    • TSB #15-240-19R

      Date Announced:
      JUN 29, 2023
      NHTSA ID:
      #10238470

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    • TSB #15-300-22R

      Date Announced:
      JUN 05, 2023
      NHTSA ID:
      #10238438

      This Service Information Bulletin provides the diagnostic procedure for the STARLINKA? Remote Engine Start (RES). All Gen2 and Gen3 Telematics Equipped Models. Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-302-22R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237272

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237239

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-293-22R

      Date Announced:
      APR 26, 2023
      NHTSA ID:
      #10235313

      This Bulletin outlines the operating characteristics of the Remote Climate Control operation on hybrid vehicles. Read More »

    • TSB #15-302-22R

      Date Announced:
      APR 11, 2023
      NHTSA ID:
      #10235287

      This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. Read More »

    • TSB #15-266-20R

      Date Announced:
      APR 05, 2023
      NHTSA ID:
      #10235285

      This Service Information Bulletin provides helpful procedures and best practices to utilize when customers present with concerns relating to the operation of their Gen 2/Gen 3 Telematics system equipped Subaru. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-219-18R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232237

      When attempting to complete the STARLINK Telematics subscription process, an Error Code 202 and / or 204 may occur preventing the process from completing successfully. Read More »

    • TSB #15-242-19R

      Date Announced:
      FEB 28, 2023
      NHTSA ID:
      #10232239

      This Service Information bulletin has been developed for use as a quick reference tool to aid in diagnosing operational concerns of the Gen 2 Telematics systema??s remote access features. Read More »

    • TSB #15-236-18R

      Date Announced:
      FEB 07, 2023
      NHTSA ID:
      #10232214

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-304-22R

      Date Announced:
      DEC 20, 2022
      NHTSA ID:
      #10228788

      This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-240-19R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226863

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressin customer concerns. Read More »

    • TSB #15-236-18R

      Date Announced:
      NOV 17, 2022
      NHTSA ID:
      #10226867

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-240-19R

      Date Announced:
      MAR 15, 2023
      NHTSA ID:
      #10233886

      This bulletin announces availability of new Harman audio unit amplifier units with revised internal logic designed to optimize efficiency while addressing customer concerns. Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #15-256-19R

      Date Announced:
      JAN 09, 2024
      NHTSA ID:
      #10249605

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-236-18R

      Date Announced:
      OCT 02, 2023
      NHTSA ID:
      #10244889

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3. Read More »

    • TSB #15-236-18R

      Date Announced:
      JUN 06, 2023
      NHTSA ID:
      #10238443

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-255-19R

      Date Announced:
      MAY 15, 2023
      NHTSA ID:
      #10237276

      Map Data Update Procedure for Harman Gen 3.1 Navigation Equipped Head Units (H/U). Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT

    • TSB #18-225-22R

      Date Announced:
      MAR 05, 2024
      NHTSA ID:
      #10252454

      This bulletin provides the diagnostic procedure for Harman Infotainment Systems when DTC B2255 is detected. This update should prevent unnecessary replacement of the head unit or USB cable. Read More »

    • TSB #18-225-22R

      Date Announced:
      OCT 12, 2023
      NHTSA ID:
      #10244907

      This Service Bulletin is to inform you of the diagnosis procedure of the Harman Infotainment System when DTC B2255 is detected. Read More »

    • TSB #15-304-22R

      Date Announced:
      JUL 31, 2023
      NHTSA ID:
      #10240123

      This Service Information Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. Read More »

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    • TSB #15-236-18R

      Date Announced:
      MAY 11, 2023
      NHTSA ID:
      #10237273

      The following information addresses reprogramming file availability and a software update installation procedure to provide optimization to the new Harman Gen 3.1 Audio and Navigation head units utilized in the models as listed. Read More »

    • TSB #15-256-19R

      Date Announced:
      MAY 02, 2023
      NHTSA ID:
      #10237239

      This bulletin provides information on a new reprogramming procedure (FOTA) to optimize the Harman Gen 3.1 Audio and Navigation head units (H/U) utilized in the models as listed. Read More »

    • TSB #15-285-21R

      Date Announced:
      MAR 23, 2023
      NHTSA ID:
      #10233907

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

    EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

    • TSB #15-285-21R

      Date Announced:
      JUL 13, 2023
      NHTSA ID:
      #10240113

      This Bulletin provides reference tables and photos to use for determining the infotainment head unit supplier and generation. Read More »

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