Technical Service Bulletins (TSBs) for the 2011 Explorer are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
SOME 2010-2016 EPAS EQUIPPED VEHICLES MAY EXHIBIT STEERING RELATED NOISES. THE WORKSHOP MANUAL (WSM) DIAGNOSTIC PROCEDURES HAVE BEEN UPDATED IN SECTION 211-02. WHEN DIAGNOSING AND REPAIRING EPAS STEERING NOISES USE THE UPDATED PROCEDURES. Read More »
FORD: 2011 EXPLORER. VEHICLES WITH AUTO PARK MAY HAVE THE TRACTION LIGHT COME ON WHILE MAKING A TURN ABOVE 3MPH AND WITHIN 50 SECONDS OF STARTING A VEHICLE. TROUBLE CODES WILL BE STORED. *RM Read More »
FORD: THE TRACTION CONTROL LIGHT MAY COME ON MAKING TURNS WHILE DRIVING ABOVE 3MPH AND RIGHT AFTER THE VEHICLE WAS STARTED. THERE WILL BE TROUBLE CODES STORED. 2011 EXPLORER. *RM Read More »
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »
SOME 2008-2017 FORD/MERCURY/LINCOLN VEHICLES EQUIPPED WITH SYNC MAY GENERATE A VHR THAT IDENTIFIES A CONCERN WITH THE BRAKES AND SUSPENSION CATEGORY INDICATING SERVICE IS REQUIRED DUE TO A BRAKE SYSTEM WARNING LAMP BEING ILLUMINATED. Read More »
FORD/LINCOLN: DUE TO CORROSION BUILDUP BETWEEN BRAKE PAD AND ANCHOR BRACKET, VEHICLE EXPERIENCE A REAR BRAKE DRAG CONDITION AND NEED TO BE CHECKED FOR DEBRIS AND/OR CORROSION. MODEL 2011-2014 EXPLORER, FLEX, TAURUS, EDGE, MKX, MKT, MKS. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
FORD: IN THE INSTRUMENT PANEL CLUSTER (IPC) THERE IS A TERRAIN MANAGEMENT POP UP WARNING, WITHOUT DIAGNOSTIC TROUBLE CODE (DTC) ACCOMPANYING IT, IN THE ANTI-LOCK BRAKE SYSTEM (ABS) MODULE OR TERRAIN CONTROL MODULE. Read More »
FORD: IN THE INSTRUMENT PANEL CLUSTER (IPC) THERE IS A TERRAIN MANAGEMENT POP UP WARNING, WITHOUT DIAGNOSTIC TROUBLE CODE (DTC) ACCOMPANYING IT, IN THE ANTI-LOCK BRAKE SYSTEM (ABS) MODULE OR TERRAIN CONTROL MODULE. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
FORD/LINCOLN: AN ACCUMULATION OF OIL, IN LEFT HAND VALVE COVER BAFFLE, MIGRATING THROUGH FRESH AIR INTAKE OF POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM, MAY HAVE ENGINE OIL IN INTAKE AIR SYSTEM COMPONENTS. Read More »
FORD/MERCURY/LINCOLN: SOME VEHICLES EXHIBIT A COLD WEATHER PHENOMENON WHERE FLUID HAS EXPELLED OUT OF VENT ON REAR DRIVE UNITS (RDU) AND FLUID, ON OCCASION, WOULD BURP OUT. *PE Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE ENGINE COOLING FAN MOTORS WOULD BE INOPERATIVE DUE TO CONTAMINATION BUILD UP ON ELECTRICAL CONTACTS WHICH CAN CAUSE ENGINE TO HAVE REDUCED POWER. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE ENGINE COOLING FAN MOTORS WOULD BE INOPERATIVE DUE TO CONTAMINATION BUILD UP ON ELECTRICAL CONTACTS WHICH CAN CAUSE ENGINE TO HAVE REDUCED POWER. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
SOME 2011-2015 EXPLORER VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. CUSTOMERS MAY INDICATE THE ODOR SMELLS LIKE SULFUR, OR THAT EXHAUST ODORS ARE ENTERING THE VEHICLE CABIN. Read More »
SUPERCEDES TSB 16-0165: SOME 2011-2015 EXPLORER VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. Read More »
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
FORD: ON SOME VEHICLES, THE INTAKE AIR SYSTEM COMPONENTS MAY HAVE ENGINE OIL ACCUMULATION, IN LEFT HAND VALVE COVER BAFFLE MIGRATING THROUGH FRESH AIR INTAKE OF POSITIVE CRANKCASE VENTILATION (PCV) SYSTEM. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. Read More »
FORD: THERE MAY BE A LOSS OF POWER, HESITATION, SURGE, OR LACK OF THROTTLE RESPONSE WHILE DRIVING. THE BRAKE OVER ACCELERATOR FEATURE MAY BE ACTIVATING. *RM Read More »
SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. Read More »
LINCOLN\FORD: THE REMOTE FUNCTION ACTUATOR (RFA), ON SOME VEHICLES, KEEPS CONTROLLER AREA NETWORK (CAN) AWAKE, DUE TO ACCESSORY PROTOCOL INTERFACE MODULE (APRIM) EXCESSIVE IOD AND DEAD BATTERY. MODELS 2011 EDGE, EXPLORER, MKX. Read More »
FORD: IN THE INSTRUMENT PANEL CLUSTER (IPC) THERE IS A TERRAIN MANAGEMENT POP UP WARNING, WITHOUT DIAGNOSTIC TROUBLE CODE (DTC) ACCOMPANYING IT, IN THE ANTI-LOCK BRAKE SYSTEM (ABS) MODULE OR TERRAIN CONTROL MODULE. Read More »
FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. Read More »
LINCOLN/FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. A SOFTWARE PROGRAM HAS BEEN PROVIDED TO IMPROVE RESPONSE TO TOUCH, SCREEN REFRESH RATES, OVERALL SYSTEM FUNCTIONALITY, AND VOICE RECOGNITION. *PE UPDATED 4/5/13. Read More »
FORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION PROVIDED REGARDING UPGRADE OF TOUCH SOFTWARE TO IMPROVE OVERALL SYSTEM FUNCTIONALITY AND TO SIMPLIFY SCREENS. *PE UPDATED 8/3/12. *PE UPDATED 8/17/12. Read More »
FORD: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE ENGINE COOLING FAN MOTORS WOULD BE INOPERATIVE DUE TO CONTAMINATION BUILD UP ON ELECTRICAL CONTACTS WHICH CAN CAUSE ENGINE TO HAVE REDUCED POWER. Read More »
FORD/LINCOLN: THE AMBIENT LIGHTING ON LINCOLN (MYLINCOLN TOUCH) VEHICLES WILL DEFAULT TO WHITE AND ON FORD (MYFORD TOUCH) VEHICLES WILL DEFAULT TO ICE BLUE AFTER THE IGNITION SWITCH CYCLE. Read More »
FORD: WHEN FRONT WINDOW GLASS, ON SOME VEHICLES, ARE BEING OPENING OR CLOSING, THERE IS A CHATTERING OR JUMPING MOVEMENT. MODELS 2011-2013 EXPLORER. *PE Read More »
FORD: NO SERVICE ACTION IS RECOMMENDED FOR THIS CONDITION. PLEASE USE AT YOUR DISCRETION. VARIOUS 2010-2015 VEHICLES MAY EXPERIENCE A TURBULENCE NOISE, SIMILAR TO AN HELICOPTER NOISE, AT HIGHWAY SPEEDS WHEN THE REAR DOOR WINDOW(S) OR ... Read More »
FORD EXPLORER 2011-2015: BULLETIN INFORMATION REGARDING THE FRONT GLASS WINDOW CHATTERING UP/DOWN WHILE TRAVELING. THE FRONT WINDOW REGULATOR MOTOR NEEDS TO BE REPLACED. *LJ Read More »
LINCOLN/FORD: ON SOME VEHICLES, THE MOON ROOF SUNSHADE BINDING IS EXPERIENCING ISSUES SUCH AS RETAINING CLIPS/TABS ARE BROKEN AND ITS HARD TO OPEN OR CLOSE. MODEL 2009-14 MKS, 2011-15 EXPLORER, 2013-14 ESCAPE. Read More »
2011-2015 EXPLORER AND MKT VEHICLES REQUIRING REPLACEMENT OF RIGHT FRONT AXLE SHAFT NO LONGER REQUIRE INSTALLATION OF THE CENTER SUPPORT BEARING HEAT SHIELD(7F469). THE HEAT SHIELD CAN BE DISCARDED. Read More »
FORD: CERTAIN 2013-2015 FORD FUSION AND TAURUS, 2011-2015 FORD EXPLORER, 2013-2014 FORD EDGE AND FLEX, 2013-2015 LINCOLN MKS, MKX, AND 2013-2014 LINCOLN MKT VEHICLES MAY EXPERIENCE PROBLEMS WITH THE CRUISE CONTROL SPEED THAT DOESN'T MATCH ... Read More »
FORD: CERTAIN 2013-2015 FORD FUSION AND TAURUS, 2011-2015 FORD EXPLORER, 2013-2014 FORD EDGE AND FLEX, 2013-2015 LINCOLN MKS, MKX, AND 2013-2014 LINCOLN MKT VEHICLES MAY EXPERIENCE PROBLEMS WITH THE CRUISE CONTROL SPEED THAT DOESN'T MATCH ... Read More »
FORD/LINCOLN: ON SOME VEHICLES, WHEN ACCELERATING FROM STOP OR SHIFTING BETWEEN DRIVE/REVERSE AND/OR REVERSE/DRIVE, A NOISE IS HEARD LIKE POP, TING, CLICK, COMING FROM FRONT WHEEL AREA. MODELS 2011-2013 TAURUS, EXPLORER, FLEX, MKS, MKT. Read More »
SOME 2009-2010 F-150 AND 2011-2016 EXPLORER VEHICLES MAY HAVE A SEAT CUSHION COVER THAT APPEARS LOOSE NEAR THE FRONT OF THE SEAT. THIS MAY BE CAUSED BY THE SEAT CUSHION COVER J-RETAINER BECOMING DISENGAGED FROM THE SEAT CUSHION PAN FLANGE. Read More »
LINCOLN/FORD: ON SOME VEHICLES AND TRUCKS, THERE IS A POPPING, SQUEALING, BINDING OR GRINDING NOISE COME FROM POWER SEATS WHEN MOVING BACKWARDS OR FORWARD. MODEL 2009-2015 F-150, TAURUS, FLEX, MKT, MKS, F-SUPER DUTY, EXPLORER. Read More »
FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. Read More »
FORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING EXTENDED WARRANTY FOR COVERING ACCESSORY PROTOCOL INTERFACE MODULE REGARDLESS OF MILEAGE. Read More »
SOME 2007-2016 EDGE/MKX/FLEX/MKT/MKZ/MKS/TAURUS/TAURUS POLICE/EXPLORER/EXPLORER POLICE EQUIPPED WITH ALL WHEEL DRIVE (AWD) AND BUILT ON OR BEFORE 30-JUN-2016 MAY EXHIBIT A TICKING AND/OR KNOCKING NOISE COMING FROM THE DRIVELINE AREA. Read More »
FORD/LINCOLN: WARRANTY EXTENSION HAS BEEN PROVIDED FOR CERTAIN MODEL VEHICLES WITH ACCESSORY PROTOCOL INTERFACE MODULE (APIM OR SYNC MODULE) TO 4 (FOUR) YEARS ON FORD AND 5 (FIVE) YEARS ON LINCOLN VEHICLES REGARDLESS OF MILEAGE AND ... Read More »
FORD: DUE TO EXCESSIVE LUBE LOSS FROM PTU, OR INTERNAL PTU FAILURE, SOME TRUCKS, WILL EXPERIENCE CONTAMINATION OR SLUDGING OF PTU LUBE, RESULTING IN AN INCREASED INTERNAL LUBE TEMPERATURE. MODEL 2011-2014 EXPLORER, TAURUS SHO. Read More »
FORD: ON VARIOUS VEHICLES WITH MY TOUCH,AFTER ANY APIM PROGRAMMING, REPLACEMENT OR DISCONNECT FROM FRONT DISPLAY INTERFACE MODULE (FDIM), TOUCHSCREEN CALIBRATION MUST BE PERFORMED. MODEL YEARS 2011-2013. NO MODELS LISTED. Read More »
FORD/LINCOLN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. INFORMATION REGARDING EXTENDED WARRANTY FOR COVERING ACCESSORY PROTOCOL INTERFACE MODULE REGARDLESS OF MILEAGE. Read More »
SUPERCEDES TSB 16-0165: SOME 2011-2015 EXPLORER VEHICLES MAY EXHIBIT AN EXHAUST ODOR IN THE VEHICLE WITH THE AUXILIARY CLIMATE CONTROL SYSTEM ON. Read More »
FORD: THERE IS AN EXHAUST ODOR IN VEHICLES WHEN AUXILIARY CLIMATE CONTROL SYSTEM IS ON AND IT SMELLS LIKE SULFUR. MODEL 2011-15 EXPLORER. *PE Read More »
FORD/LINCOLN: SOME VEHICLES WILL EXPERIENCE A LACK OF AIR CONDITIONING (AC) PERFORMANCE, WITH DUAL ENGINE COOLING FANS, WHILE STATIONARY OR MOVING AT SLOW SPEEDS, AND/OR OVERHEAT. MODEL 2011-2012 TAURUS, MKS, EXPLORER, FLEX, MKT. Read More »
