Print this page

TSB List for the 2019 Ford Explorer

Technical Service Bulletins (TSBs) for the 2019 Explorer are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

  • STEERING
  • STEERING: STEERING WHEEL/HANDLE BAR
  • SUSPENSION:REAR
  • SERVICE BRAKES, HYDRAULIC
  • SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
  • ENGINE (PWS)
  • ENGINE AND ENGINE COOLING
  • ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
  • ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
  • FUEL SYSTEM, GASOLINE
  • FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
  • FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
  • POWER TRAIN
  • POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS
  • POWER TRAIN:AUTOMATIC TRANSMISSION
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
  • POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
  • ELECTRICAL SYSTEM
  • ELECTRICAL SYSTEM:SOFTWARE
  • VISIBILITY
  • VISIBILITY:GLASS, SIDE/REAR
  • VISIBILITY:SUN/MOON ROOF ASSEMBLY
  • STRUCTURE
  • STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
  • STRUCTURE:BODY:DOOR
  • STRUCTURE:BODY:ROOF AND PILLARS
  • LATCHES/LOCKS/LINKAGES
  • WHEELS
  • SEATS
  • SEATS:FRONT ASSEMBLY:POWER ADJUST
  • SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
  • FORWARD COLLISION AVOIDANCE: WARNINGS
  • COMMUNICATION:MANUFACTURER TELEMATICS
  • EQUIPMENT
  • EQUIPMENT:ELECTRICAL
  • EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
  • EQUIPMENT:MECHANICAL
  • EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
  • EQUIPMENT ADAPTIVE/MOBILITY
  • EQUIPMENT:APPLIANCE:AIR CONDITIONER
  • UNKNOWN OR OTHER
  • STEERING

    • TSB #SSM 48989

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177703

      Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Read More »

    • TSB #SSM 48834

      Date Announced:
      MAY 22, 2020
      NHTSA ID:
      #10176121

      Some 2017-2019 Explorer/Police Interceptor Utility vehicles may exhibit various noise concerns while turning. Read More »

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    STEERING: STEERING WHEEL/HANDLE BAR

    • TSB #SSM 47638

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152466

      2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. Read More »

    SUSPENSION:REAR

    • TSB #SSM 48876

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10176938

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #19B12-S2

      Date Announced:
      AUG 13, 2019
      NHTSA ID:
      #10164614

      Certain 2019 Model Year Explorer a?? Anti-lock Brake System Module Software Update Read More »

    • TSB #19B12-S1

      Date Announced:
      JUL 24, 2019
      NHTSA ID:
      #10163601

      Customer Satisfaction Program 19B12 Certain 2019 Model Year Explorer a?? Supplement #1 Anti-lock Brake System Module Software Update Read More »

    • TSB #19B11

      Date Announced:
      MAY 22, 2019
      NHTSA ID:
      #10160951

      Certain 2019 Model Year Explorer - Anti-lock Brake System Module Software Update Read More »

    • TSB #19B12

      Date Announced:
      MAY 20, 2019
      NHTSA ID:
      #10160953

      Certain 2019 Model Year Explorer - Anti-lock Brake System Module Software Update Read More »

    • TSB #SSM 47837

      Date Announced:
      MAR 15, 2019
      NHTSA ID:
      #10156481

      Some 2019 Explorer/Police Interceptor Utility vehicles built on 10-Sep-2018 and through 07-Feb-2019 may exhibit a lack of hill start assist when the vehicle is stopped on an incline greater than 1.5 degrees. Read More »

    SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

    • TSB #19B12-S2

      Date Announced:
      AUG 13, 2019
      NHTSA ID:
      #10164614

      Certain 2019 Model Year Explorer a?? Anti-lock Brake System Module Software Update Read More »

    ENGINE (PWS)

    • TSB #SSM 48001

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160943

      Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Read More »

    • TSB #SSM 47948

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159494

      SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing ... Read More »

    • TSB #SSM 47654

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10152469

      On 2019 Explorer vehicles equipped with a 2.3L EcoBoost engine, the engine cover has been deleted. The vehicle is not mis-built. The addition of any parts would not be considered a warrantable repair. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SSM 52335

      Date Announced:
      MAR 06, 2024
      NHTSA ID:
      #10251952

      For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Read More »

    • TSB #20B27 S1

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222454

      Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters Read More »

    • TSB #SSM 49924

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10199497

      Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #TSB 20-2271

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10184634

      Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. Read More »

    • TSB #SSM 49328

      Date Announced:
      NOV 11, 2020
      NHTSA ID:
      #10183569

      Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    • TSB #TSB 19-2389

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169895

      Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in ... Read More »

    • TSB #TSB 19-2244

      Date Announced:
      AUG 27, 2019
      NHTSA ID:
      #10164422

      Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in ... Read More »

    • TSB #TSB-2212

      Date Announced:
      JUL 03, 2019
      NHTSA ID:
      #10163554

      Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not ... Read More »

    • TSB #TSB 19-2212

      Date Announced:
      JUL 03, 2019
      NHTSA ID:
      #10163568

      Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not ... Read More »

    • TSB #TSB 19-2183

      Date Announced:
      JUN 05, 2019
      NHTSA ID:
      #10162063

      Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not ... Read More »

    • TSB #SSM 48001

      Date Announced:
      MAY 23, 2019
      NHTSA ID:
      #10160943

      Some 2016-2019 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit a squeal noise from the accessory drive belt, illuminated charging system indicator, and/or damaged alternator pulley. Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156877

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

    • TSB #SSM 47662

      Date Announced:
      NOV 14, 2018
      NHTSA ID:
      #10152473

      For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded ... Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

    • TSB #TSB 19-2244

      Date Announced:
      AUG 27, 2019
      NHTSA ID:
      #10164422

      Some 2013-2019 Explorer vehicles equipped with a 3.5L twin independent variable camshaft timing (Ti-VCT) engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P013A and/or P013C stored in ... Read More »

    • TSB #TSB-2212

      Date Announced:
      JUL 03, 2019
      NHTSA ID:
      #10163554

      Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not ... Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #SSM 47926

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159507

      SSM 47926 - 2018-2019 F-150/Expedition/Navigator/Transit/Explorer - Illuminated MalfunctionIndicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P025A Some 2018-2019 F-150, Expedition, Navigator, Transit and Explorer vehicles may ... Read More »

    FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

    • TSB #SSM 49924

      Date Announced:
      JUL 01, 2021
      NHTSA ID:
      #10199497

      Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

    • TSB #SSM 49328

      Date Announced:
      NOV 11, 2020
      NHTSA ID:
      #10183569

      Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    POWER TRAIN

    • TSB #SSM 52314

      Date Announced:
      MAR 01, 2024
      NHTSA ID:
      #10251934

      During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Read More »

    • TSB #20B27 S1

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222454

      Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission Powertrain Control Module Reprogram Submitting Owner Letters Read More »

    • TSB #20N07 S2

      Date Announced:
      SEP 01, 2022
      NHTSA ID:
      #10222455

      Certain 2015-2019 MKC and 2016-2019 Explorer Vehicles Equipped With the 2.3L Engine and 6F35 Transmission - Transmission Extended Warranty Coverage Updated Owner Letters: 20N07/20B27 S1 Read More »

    • TSB #20B27 S1

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219034

      Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Read More »

    • TSB #TSB 22-2287

      Date Announced:
      JUL 19, 2022
      NHTSA ID:
      #10216459

      Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in drive (D) or reverse (R). Read More »

    • TSB #SSM 50661

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10210242

      Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Read More »

    • TSB #21B13

      Date Announced:
      MAR 01, 2021
      NHTSA ID:
      #10189764

      Certain 2017-2019 Model Year Explorer Vehicles Rear Wheel Knuckle and Toe Link Replacement This program is a proactive investigation by Ford Motor Company to obtain field parts for testing. Read More »

    • TSB #SSM 49618

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188010

      Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). Read More »

    • TSB #20N07-S2

      Date Announced:
      FEB 05, 2021
      NHTSA ID:
      #10187724

      This program extends the warranty coverage of the automatic transmission torque converter for twelve (12) months from the RO date of Powertrain Control Module reflash under Customer Satisfaction Program 20B27. Read More »

    • TSB #20N07-S1

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10184652

      In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while ... Read More »

    • TSB #20B27

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10181985

      In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Read More »

    • TSB #20N07

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10181988

      In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance / lack of acceleration during launch, sluggish vehicle operation and shudder while driving. Read More »

    • TSB #SSM 48423

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169986

      Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #TSB 19-2183

      Date Announced:
      JUN 05, 2019
      NHTSA ID:
      #10162063

      Some 2018-2019 Explorer/Flex/Taurus/MKT vehicles equipped with a 3.5L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL), powertrain malfunction (wrench) lamp, Service AdvanceTrac message, Hill Start Assist Not ... Read More »

    • TSB #SSM 47976

      Date Announced:
      MAY 10, 2019
      NHTSA ID:
      #10160931

      On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Read More »

    • TSB #SSM 47547

      Date Announced:
      SEP 27, 2018
      NHTSA ID:
      #10149778

      Some 2013-2019 Police Interceptor Sedan and Utility vehicles may exhibit a reduced top speed after a transmission fluid service with unapproved fluid. Read More »

    POWER TRAIN:MANUAL TRANSMISSION:INTERNAL:DOGS/SYNCHROS

    • TSB #SSM 50049

      Date Announced:
      AUG 17, 2021
      NHTSA ID:
      #10201019

      Some 2017-2021 Ford and Lincoln vehicle customers may receive a message in their FordPass or Lincoln Way App stating Feature Unavailable. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 49821

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194428

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #TSB 20-2271

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10184634

      Some 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with a 2.3L engine may exhibit a vibration/rough idle when the vehicle is in DRIVE or REVERSE. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

    • TSB #20B27 S1

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219034

      Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Read More »

    • TSB #SSM 49292

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10181931

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #SSM 47750

      Date Announced:
      JAN 17, 2019
      NHTSA ID:
      #10153970

      Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

    • TSB #20B27 S1

      Date Announced:
      AUG 31, 2022
      NHTSA ID:
      #10219034

      Certain 2015-2019 MKC and 2016-2019 Explorer vehicles equipped with the 2.3L engine and 6F35 transmission; Powertrain Control Module reprogram. Read More »

    ELECTRICAL SYSTEM

    • TSB #SSM 51838

      Date Announced:
      AUG 02, 2023
      NHTSA ID:
      #10241627

      In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Read More »

    • TSB #SSM 51306

      Date Announced:
      JAN 19, 2023
      NHTSA ID:
      #10230835

      Some 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module ... Read More »

    • TSB #SSM 50975

      Date Announced:
      JUL 29, 2022
      NHTSA ID:
      #10217028

      Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPass??A???A???A???A?/LincolnWay??A???A???A???A? app indicating Vehicle Has Entered Deep Sleep Mode. Read More »

    • TSB #SSM 50873

      Date Announced:
      JUN 21, 2022
      NHTSA ID:
      #10214832

      Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 50841

      Date Announced:
      JUN 08, 2022
      NHTSA ID:
      #10214158

      Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module ... Read More »

    • TSB #SSM 50804

      Date Announced:
      MAY 24, 2022
      NHTSA ID:
      #10212957

      Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access ... Read More »

    • TSB #SSM 50661

      Date Announced:
      APR 06, 2022
      NHTSA ID:
      #10210242

      Some 2018-2022 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with Diagnostic Trouble Codes (DTCs) P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). Read More »

    • TSB #SSM 50067

      Date Announced:
      AUG 27, 2021
      NHTSA ID:
      #10201050

      Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. Read More »

    • TSB #SSM 50039

      Date Announced:
      AUG 16, 2021
      NHTSA ID:
      #10201013

      Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. Read More »

    • TSB #TSB 21-2175

      Date Announced:
      JUN 02, 2021
      NHTSA ID:
      #10198605

      Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F-150/Focus/C-MAX/Edge/Fiesta/MKX/Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 49803

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194419

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #SSM 49795

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194413

      Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »

    • TSB #SSM 49618

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188010

      Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). Read More »

    • TSB #20B32

      Date Announced:
      JUL 23, 2020
      NHTSA ID:
      #10178057

      In some of the affected vehicles, Hill Start Assist (HSA), a driver convenience feature, is not enabled due to a software issue in the Anti-lock Brake System (ABS) module. Read More »

    • TSB #SSM 49001

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177708

      Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN (HS-CAN for ... Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48858

      Date Announced:
      MAY 29, 2020
      NHTSA ID:
      #10176123

      Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »

    • TSB #SSM 48757

      Date Announced:
      APR 22, 2020
      NHTSA ID:
      #10174421

      Some customers may experience a notification in the FordPass and/or LincolnWay apps that indicates their vehicle has entered "deep sleep mode". Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    • TSB #SSM 48558

      Date Announced:
      FEB 18, 2020
      NHTSA ID:
      #10172019

      SSM 48558 - 2017-2020 Various Vehicles Equipped With Telematics Control Unit (TCU) - Various FordPass/LincolnWay Mobile App Concerns Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via ... Read More »

    • TSB #TSB 19-2390

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169898

      Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ... Read More »

    • TSB #SSM 48340

      Date Announced:
      NOV 21, 2019
      NHTSA ID:
      #10168810

      Some 2016-2019 vehicles equipped with SYNC 3 may experience a map displayed on the left half of the SYNC screen with no other information/soft buttons present after updating to the latest version of V3.0 software. Read More »

    • TSB #SSM 48316

      Date Announced:
      NOV 08, 2019
      NHTSA ID:
      #10168794

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 48279

      Date Announced:
      OCT 24, 2019
      NHTSA ID:
      #10167210

      Some 2018-2019 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit a persistent message in the Ford Pass/Lincoln Way mobile app advising, Your vehicles software is being updated. Read More »

    • TSB #SSM 48267

      Date Announced:
      OCT 17, 2019
      NHTSA ID:
      #10167233

      Some 2018-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    • TSB #SSM 48260

      Date Announced:
      OCT 14, 2019
      NHTSA ID:
      #10167226

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    • TSB #SSM 48123

      Date Announced:
      AUG 07, 2019
      NHTSA ID:
      #10164497

      For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Read More »

    • TSB #SSM 48108

      Date Announced:
      JUL 29, 2019
      NHTSA ID:
      #10163593

      Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may ... Read More »

    • TSB #19B12-S1

      Date Announced:
      JUL 24, 2019
      NHTSA ID:
      #10163601

      Customer Satisfaction Program 19B12 Certain 2019 Model Year Explorer a?? Supplement #1 Anti-lock Brake System Module Software Update Read More »

    • TSB #SSM 48070

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10163573

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 48053

      Date Announced:
      JUN 24, 2019
      NHTSA ID:
      #10162087

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 not at the latest software level may exhibit Various Performance Related concerns such as Display Operation, Navigation, Voice Recognition, Phone Pairing, Applink, Travel Link, ... Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47926

      Date Announced:
      APR 11, 2019
      NHTSA ID:
      #10159507

      SSM 47926 - 2018-2019 F-150/Expedition/Navigator/Transit/Explorer - Illuminated MalfunctionIndicator Lamp (MIL) With Diagnostic Trouble Code (DTC) P025A Some 2018-2019 F-150, Expedition, Navigator, Transit and Explorer vehicles may ... Read More »

    • TSB #SSM 47879

      Date Announced:
      MAR 19, 2019
      NHTSA ID:
      #10156598

      Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10155575

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47824

      Date Announced:
      FEB 22, 2019
      NHTSA ID:
      #10156887

      Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ... Read More »

    • TSB #SSM 47821

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10155573

      Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    • TSB #SSM 47821

      Date Announced:
      FEB 21, 2019
      NHTSA ID:
      #10156885

      Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10155565

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156877

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47750

      Date Announced:
      JAN 17, 2019
      NHTSA ID:
      #10153970

      Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    • TSB #SSM 47735

      Date Announced:
      JAN 07, 2019
      NHTSA ID:
      #10153921

      Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    • TSB #SSM 47711

      Date Announced:
      DEC 14, 2018
      NHTSA ID:
      #10153948

      Some 2016-2019 Ford and Lincoln vehicles equipped with SYNC 3 and a 6, 8 or 10 inch screen may show a pop-up message every key cycle that states 'SYNC can check for updates when connected to a WiFi network'. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    • TSB #SSM 49292

      Date Announced:
      OCT 29, 2020
      NHTSA ID:
      #10181931

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #SSM 49284

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181913

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #20B27

      Date Announced:
      OCT 09, 2020
      NHTSA ID:
      #10181985

      In affected vehicles, the transmission torque converter may overheat in certain driving conditions. If the torque converter overheats it can lead to adverse NVH, rough idle, and low performance concerns. Read More »

    • TSB #TSB 20-2255

      Date Announced:
      AUG 06, 2020
      NHTSA ID:
      #10179117

      Some 2016 MKS, 2016-2017 Navigator, 2016-2018 F150/Focus/CMAX/Edge/Fiesta/MKX/ Transit Connect/Mustang, 2017-2018 Continental/Fusion/MKZ, 2017-2019 Explorer, 2016-2019 Escape/MKC/Flex/MKT/Taurus/Transit/Expedition/F-Super Duty, and ... Read More »

    • TSB #SSM 47879

      Date Announced:
      MAR 19, 2019
      NHTSA ID:
      #10156598

      Various 2019 vehicles equipped with SYNC 3 and the latest software version 3.2 may exhibit an error message when attempting to update the software to version 3.3. Read More »

    VISIBILITY

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:SUN/MOON ROOF ASSEMBLY

    • TSB #SSM 50379

      Date Announced:
      JAN 07, 2022
      NHTSA ID:
      #10207049

      Some 2011-2022 Explorer and 2020-2022 Aviator vehicles may experience an inoperative roof opening panel motor. If diagnostics lead to a motor replacement, visually inspect the original motor for signs of water intrusion. Read More »

    STRUCTURE

    • TSB #SSM 51536

      Date Announced:
      APR 04, 2023
      NHTSA ID:
      #10235153

      For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. Read More »

    • TSB #20N11-S1

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187726

      A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. Read More »

    • TSB #TSB 20-2233

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177863

      This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint ... Read More »

    • TSB #TSB 19-2150

      Date Announced:
      JUL 04, 2019
      NHTSA ID:
      #10163552

      Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. Read More »

    • TSB #SSM 47914

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159505

      SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. Read More »

    STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    STRUCTURE:BODY:DOOR

    • TSB #TSB 19-2150

      Date Announced:
      JUL 04, 2019
      NHTSA ID:
      #10163552

      Some 2011-2019 Explorer vehicles equipped with a factory keyless entry keypad may exhibit a loose driver side B-pillar front door upper moulding. This may be caused by a lack of adhesion of the front door upper moulding to the door. Read More »

    STRUCTURE:BODY:ROOF AND PILLARS

    • TSB #20N11

      Date Announced:
      DEC 08, 2020
      NHTSA ID:
      #10184654

      On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment. Read More »

    • TSB #TSB 20-2154

      Date Announced:
      MAY 07, 2020
      NHTSA ID:
      #10175890

      Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. Read More »

    • TSB #SSM 47914

      Date Announced:
      APR 05, 2019
      NHTSA ID:
      #10159505

      SSM 47914 - 2016-2019 Explorer roof rack cap trim clips now available. 2016-2019 Explorer roof rack cap clips are now available as a separate part. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #SSM 47637

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152465

      Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. Read More »

    WHEELS

    • TSB #SSM 48876

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10176938

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    • TSB #SSM 48821

      Date Announced:
      MAY 14, 2020
      NHTSA ID:
      #10176117

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    SEATS

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #SSM 50502

      Date Announced:
      FEB 17, 2022
      NHTSA ID:
      #10208146

      Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 ... Read More »

    • TSB #TSB 21-2236

      Date Announced:
      JUL 22, 2021
      NHTSA ID:
      #10199536

      Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 ... Read More »

    • TSB #TSB 20-2171

      Date Announced:
      MAY 18, 2020
      NHTSA ID:
      #10175895

      Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles ... Read More »

    • TSB #SSM 48431

      Date Announced:
      JAN 07, 2020
      NHTSA ID:
      #10170919

      Some 2016-2019 Explorer vehicles may exhibit a heated front seat that does not operate properly after turning the ignition on after a remote start event. The seat back heats properly while the lower seat cushion does not. Read More »

    • TSB #TSB 19-2390

      Date Announced:
      DEC 20, 2019
      NHTSA ID:
      #10169898

      Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013-2020 MKZ vehicles equipped with multi-contour seats ... Read More »

    • TSB #TSB 19-2293

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10165709

      Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat ... Read More »

    • TSB #SSM 47959

      Date Announced:
      MAY 01, 2019
      NHTSA ID:
      #10160876

      Some 2015-2019 Explorer vehicles may exhibit a loose cushion cover corner and/or exposed foam on the 2nd row left 60 percent seat. Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10155571

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    • TSB #SSM 47637

      Date Announced:
      NOV 01, 2018
      NHTSA ID:
      #10152465

      Some 2016-2019 Explorers equipped with the power folding 3rd row seat may experience a seat that will not latch/unlatch from folded or normal positions. Read More »

    SEATS:FRONT ASSEMBLY:POWER ADJUST

    • TSB #TSB 19-2293

      Date Announced:
      SEP 27, 2019
      NHTSA ID:
      #10165709

      Some 2015-2019 F-150/Explorer, 2017-2019 F-Super Duty/Continental, 2018-2019 Expedition/Navigator, 2016-2018 MKX, 2019 Nautilus, and 2013-2019 MKZ vehicles equipped with Multi-Contour seats may exhibit intermittent multi-contour seat ... Read More »

    SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

    • TSB #SSM 47814

      Date Announced:
      FEB 19, 2019
      NHTSA ID:
      #10156883

      Some 2016-2019 Explorer, 2016-2018 MKX, 2019 Edge/Nautilus, 2017-2019 Fusion/MKZ, and 2018-2019 F-150/Mustang/Expedition/Navigator vehicles equipped with climate controlled seats may exhibit a buzzing noise from the front seats, front ... Read More »

    • TSB #SSM 47738

      Date Announced:
      JAN 09, 2019
      NHTSA ID:
      #10153923

      Some 2016-2019 Explorer vehicles may exhibit a heated lower front seat cushion that does not operate properly after turning the ignition on after a remote start event. Read More »

    FORWARD COLLISION AVOIDANCE: WARNINGS

    • TSB #SSM 48934

      Date Announced:
      JUN 24, 2020
      NHTSA ID:
      #10176960

      Some 2018-2019 Explorer/Expedition/F-150/F-Super Duty/Taurus vehicles equipped with a forward collision warning head up display (HUD) may exhibit various warning indicators caused by a possible intermittent lack of HS2-CAN network ... Read More »

    COMMUNICATION:MANUFACTURER TELEMATICS

    • TSB #SSM 50726

      Date Announced:
      APR 27, 2022
      NHTSA ID:
      #10210816

      Some 2017-2021 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #SSM 50251

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203841

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 49795

      Date Announced:
      MAY 12, 2021
      NHTSA ID:
      #10194413

      Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. Read More »

    EQUIPMENT

    • TSB #SSM 52476

      Date Announced:
      APR 24, 2024
      NHTSA ID:
      #10254138

      All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ... Read More »

    • TSB #SSM 50651

      Date Announced:
      APR 05, 2022
      NHTSA ID:
      #10210941

      In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Read More »

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    • TSB #20N11-S3

      Date Announced:
      JUL 12, 2021
      NHTSA ID:
      #10199479

      On some of the affected vehicles, the roof rack covers may become detached from the vehicle. Read More »

    • TSB #SSM 49820

      Date Announced:
      MAY 24, 2021
      NHTSA ID:
      #10194425

      Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. Read More »

    • TSB #SSM 49803

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194419

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #20N11-S2

      Date Announced:
      MAR 25, 2021
      NHTSA ID:
      #10189754

      Certain 2016 - 2019 Model Year Explorer Vehicles equipped with a Roof Rail Roof Rail Cover Detachment On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof ... Read More »

    • TSB #SSM 49541

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10187930

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #20N11-S1

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187726

      A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. Read More »

    • TSB #20N11

      Date Announced:
      DEC 08, 2020
      NHTSA ID:
      #10184654

      On some of the affected vehicles, the roof rail covers can become loose, which can lead to a visible gap between the cover and roof rail base assembly, rattling, and potential detachment. Read More »

    • TSB #SSM 49328

      Date Announced:
      NOV 11, 2020
      NHTSA ID:
      #10183569

      Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48876

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10176938

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    • TSB #tSB 19-2364

      Date Announced:
      NOV 10, 2019
      NHTSA ID:
      #10169810

      Some 2016-2019 Explorer vehicles may exhibit roof rail covers that become loose or partially detached. This may be caused by a lack of retention of the clips securing the roof rail covers. Read More »

    • TSB #TSB 19-2002

      Date Announced:
      FEB 18, 2019
      NHTSA ID:
      #10155444

      Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Read More »

    • TSB #TSB 19-2002

      Date Announced:
      FEB 18, 2019
      NHTSA ID:
      #10156856

      Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Read More »

    • TSB #SSM 47749

      Date Announced:
      JAN 17, 2019
      NHTSA ID:
      #10153969

      Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Read More »

    • TSB #SSM 47735

      Date Announced:
      JAN 07, 2019
      NHTSA ID:
      #10153921

      Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    • TSB #TSB 18-2358

      Date Announced:
      DEC 17, 2018
      NHTSA ID:
      #10153929

      Some 2018-2019 Explorer vehicles built on or before 13-Nov-2018 equipped with a 4G telematics control unit (TCU) modem may exhibit an Acquiring Signal message with a loss of satellite radio reception while driving in unobstructed areas. Read More »

    • TSB #TSB 18-2361

      Date Announced:
      DEC 04, 2018
      NHTSA ID:
      #10153931

      Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan ... Read More »

    • TSB #SSM 47654

      Date Announced:
      NOV 08, 2018
      NHTSA ID:
      #10152469

      On 2019 Explorer vehicles equipped with a 2.3L EcoBoost engine, the engine cover has been deleted. The vehicle is not mis-built. The addition of any parts would not be considered a warrantable repair. Read More »

    • TSB #SSM 47529

      Date Announced:
      SEP 19, 2018
      NHTSA ID:
      #10149766

      Some 2016-2019 Police Interceptor Utility vehicles may have an illuminated MIL with ambient air temperature (AAT) sensor DTC P0073. Read More »

    EQUIPMENT:ELECTRICAL

    • TSB #SSM 50346

      Date Announced:
      DEC 14, 2021
      NHTSA ID:
      #10205482

      Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 50375

      Date Announced:
      DEC 23, 2021
      NHTSA ID:
      #10205694

      Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. Read More »

    EQUIPMENT:MECHANICAL

    • TSB #TSB 22-2104

      Date Announced:
      MAR 21, 2022
      NHTSA ID:
      #10209209

      This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, ... Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SAN-Vol1 I1

      Date Announced:
      JUN 08, 2023
      NHTSA ID:
      #10240743

      The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, GSB, or other electronic communication. Read More »

    • TSB #SSM 49284

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181913

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #SSM 49803

      Date Announced:
      MAY 18, 2021
      NHTSA ID:
      #10194419

      Some 2018-2020 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the ... Read More »

    • TSB #20N11-S1

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187726

      A new 3M adhesive is now available, allowing a longer working time, along with mixing nozzles and applicator. Read More »

    • TSB #20N07-S1

      Date Announced:
      DEC 09, 2020
      NHTSA ID:
      #10184652

      In some of the affected vehicles, customers may experience adverse NVH, vibration and/or rough idle in Drive or Reverse, low performance/lack of acceleration during launch, sluggish vehicle operation and shudder while ... Read More »

    • TSB #SSM 48876

      Date Announced:
      JUN 05, 2020
      NHTSA ID:
      #10176938

      For 2013-2019 Ford Explorer vehicles that require rear wheel knuckle and bushing assembly repairs, dealers are advised to follow Workshop Manual (WSM) Procedures and use service parts recommended by Ford only. Read More »

    • TSB #TSB 19-2002

      Date Announced:
      FEB 18, 2019
      NHTSA ID:
      #10155444

      Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Read More »

    • TSB #TSB 19-2002

      Date Announced:
      FEB 18, 2019
      NHTSA ID:
      #10156856

      Some 2011-2019 Explorer and 2013-2019 Police Interceptor Utility vehicles may exhibit a detached center console rear cup holder and/or the cover panel detached from the rear cup holder. Read More »

    • TSB #SSM 47735

      Date Announced:
      JAN 07, 2019
      NHTSA ID:
      #10153921

      Some 2018-2019 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or accessory protocol interface module (APIM) DTC U0198 or no ... Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM 48135

      Date Announced:
      AUG 14, 2019
      NHTSA ID:
      #10164596

      Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »

    • TSB #SSM 48070

      Date Announced:
      JUL 02, 2019
      NHTSA ID:
      #10163573

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47967

      Date Announced:
      MAY 06, 2019
      NHTSA ID:
      #10160880

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47850

      Date Announced:
      APR 26, 2019
      NHTSA ID:
      #10159489

      Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10155565

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    • TSB #SSM 47797

      Date Announced:
      FEB 07, 2019
      NHTSA ID:
      #10156877

      Some 2009-2017 Expedition/Navigator, 2009-2014 F-150/Mustang, 2008-2009 Sable, 2008-2019 Taurus/Flex/MKT, 2013-2019 Police Interceptor Sedan/Utility, and 2011-2019 Explorer vehicles may exhibit inoperative or intermittent HVAC blower ... Read More »

    UNKNOWN OR OTHER

    • TSB #SSM 52483

      Date Announced:
      APR 25, 2024
      NHTSA ID:
      #10254142

      Some 2018-2019 Explorer and 2018-2024 Transit/F-150/Expedition/Navigator vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module ... Read More »

    • TSB #SSM 50251

      Date Announced:
      NOV 02, 2021
      NHTSA ID:
      #10203841

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 48619

      Date Announced:
      MAR 09, 2020
      NHTSA ID:
      #10172972

      SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is ... Read More »

    Browse Other Explorer Years