Technical Service Bulletins (TSBs) for the 2011 Terrain are official communications between GMC & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Read More »
This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - ... Read More »
This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grease or sealant on certain locations on the gear. Read More »
THIS PRELIMINARY INFORMATION BULLETIN PROVIDES A PROCEDURE TO REPLACE CERTAIN COMPONENTS TO CORRECT A CUSTOMER CONCERN OF A STEERING VIBRATION, FELT THROUGH THE STEERING WHEEL AND VEHICLE STRUCTURE, COMBINED WITH A MOAN TYPE NOISE DUE TO ... Read More »
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC. Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. Read More »
14232 - SPECIAL COVERAGE. SOME VEHICLES MAY HAVE INCREASED FRICTION IN THE STEERING SYSTEM. THIS COULD CAUSE THE STEERING WHEEL TO STICK IN THE STRAIGHT-AHEAD POSITION AFTER DRIVING LONG DISTANCES ON A STRAIGHT HIGHWAY. Read More »
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 ... Read More »
This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Read More »
This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Read More »
This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a notchy feel or stick slip in the steering wheel while steering. Read More »
GM: 2010-2011 EQUINOX/TERRAIN. AN OPEN CIRCUIT IS CAUSING THE SERVICE STABILITY, STEERING, AND ALL WHEEL DRIVE LIGHTS MAY BE ON. THERE MAY BE MULTIPLE TROUBLE CODES STORED. *RM Read More »
GM: A SERVICE STABILITY/TRACTION LIGHT IS ON. THERE MAY ALSO BE VARIOUS STORED TROUBLE CODES. UPDATED ON 06/24/2011. *KB UPDATED ON 06/27/2011. *RM Read More »
BUICK/CADILLAC/CHEVROLET/GMC: SERVICE STABILITY MESSAGE WITH CODE U07010. AFTER FURTHER INVESTIGATION YOU MAY NOTICE TROUBLE CODE 70710 SET BY THE STEERING ANGLE SENSOR. *PE Read More »
This preliminary information bulletin provides a procedure to install a revised generator, power steering gear inlet hose and evap. hose to correct steering wheel shudder during low speed maneuvers. Read More »
This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Read More »
This Preliminary Information communication provides information to the technician with a diagnostic tip service steering message or service stability message. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a notchy feel or stick slip in the steering wheel while steering. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPLACE THE POWER STEERING FUSE FOR A CONDITION OF LOSS OF POWER STEERING ASSIST AND/OR SERVICE POWER STEERING MESSAGE DISPLAYED. Read More »
This technical bulletin provides a procedure to flush and bleed the power steering system to correct a condition of power steering noise or fluid leak from power steering pump, gear or high pressure hose during extreme low temperature ... Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. Read More »
GEMS/CHEVROLET/BUICK: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE STEERING WHEEL WOULD STICK IN STRAIGHT AHEAD POSITION AFTER LONG DISTANCE DRIVING ON STRAIGHT HIGHWAY DUE TO STEERING SYSTEM HAVING AN INCREASED ... Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
BUICK/CADILLAC/CHEVROLET/GMC: DURING EXTREME LOW TEMPERATURE CONDITIONS, THE POWER STEERING MAKES NOISES OR FLUID LEAKS FROM HIGH PRESSURE HOSE, POWER STEERING PUMP OR GEAR. *PE UPDATED 9/30/13. *PE UPDATED 11/7/14. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT THE STEERING GEAR FOR A NORMAL CONDITION OF GREASE OR SEALANT ON EXTERIOR CASE OF GEAR DUE TO THE MANUFACTURING PROCESS." Read More »
BUICK/CADILLAC/CHEVROLET/GMC: DUE TO AN IMPROPER JUMP START, THE POWER STEERING FUSE WAS EITHER BLOWN OR FAILED, CAUSING A HARD STEERING. OR LOSS OF POWER STEERING ASSIST. Read More »
14232A - SPECIAL COVERAGE (WARRANTY TRANSACTION INFORMATION REVISED). SOME 2012-2014 MODEL YEAR (MY) BUICK VERANO, 2011-2014 MY CHEVROLET CRUZE AND VOLT, 2010-2014 MY CHEVROLET EQUINOX AND GMC TERRAIN, AND 2013-2014 MY CHEVROLET MALIBU ... Read More »
This Preliminary Information communication advises the technician that the part restriction on the electric power steering module for NJ1 part numbers has ended. Dealer can order parts directly through your parts department. Read More »
This preliminary information bulletin provides a procedure to install a revised generator, power steering gear inlet hose and evap. hose to correct steering wheel shudder during low speed maneuvers. Read More »
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the ... Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a resonance type vibration occurs between 40 to 60 MPH. Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp, service Antilock Braking System, Service Stabilitrak, Service All Wheel Drive, ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Stability indicator illumination or the DIC message; Service Traction or Service Stability. Read More »
This informational bulletin provides information to dealership personnel on diagnosis and replacement of shock absorber and strut due to fluid leak. Read More »
GM: A SERVICE STABILITY/TRACTION LIGHT MAY BE ILLUMINATED WITH A COUPLE POSSIBLE TROUBLE CODES STORED. *RM UPDATED ON 06/24/2011. *KB UPDATED A SECOND TIME ON 06/24/2011. *KB UPDATED A THIRD TIME ON 06/24/2011. Read More »
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 ... Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. Read More »
This Preliminary Information communication provides information to the technician about brake rotors on new vehicles and replacement parts from General Motors Service Parts Operations. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Read More »
BUICK/CADILLAC/CHEVROLET/GMC: MASTER CYLINDER WAS UNBOLTED FROM BRAKE BOOSTER AT TIME OF APPLYING BRAKES WITH BRAKE PEDAL, THAT WAS LOW AND POSSIBLE CAUSE WAS SMALL VACUUM LEAK BETWEEN MASTER CYLINDER AND BRAKE BOOSTER WAS FOUND. Read More »
GMC?CHEVROLET: LOWER THAN NORMAL BRAKE PEDAL FEEL BEFORE OR AFTER A MASTER CYLINDER REPLACEMENT. DURING DIAGNOSIS A DTC C027B MAY BE FOUND STORED IN EBCM. *PE Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Read More »
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR
GMC/CHEVROLET: A COMMUNICATION FAULT, REGARDING SERVICE STABILITY TRACTION AND ABS REAR WHEEL SPEED DTC OR CHASSIS EXPANSION BUS, WHICH IS RELATED TO AN INTERNAL WIRE BREAK INSIDE WIRE HARNESS INSULATION TO X411 CONNECTOR. Read More »
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp, service Antilock Braking System, Service Stabilitrak, Service All Wheel Drive, ... Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. Read More »
GM: THE BRAKE, TRACTION, OR STABILITY LIGHTS ARE ON BECAUSE OF DEBRIS STUCK ON THE WHEEL SPEED SENSOR. UPDATED ON 06/15/2011. *KB UPDATED ON 06/20/2011. *RM UPDATED 6/27/11. *PE UPDATED 10/3/11. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Read More »
This informational bulletin provides information on Clicking/Ticking Sound/Noise Heard During Cold Start and that this should be considered a normal characteristic. Read More »
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ABOUT THE CALCULATION AND OPERATION OF THE ENGINE OIL LIFE MONITOR. THE MONITOR CALCULATES THE PERCENT OF OIL LIFE REMAINING, BASED ON 3 PATHWAYS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT HAVE A MALFUNCTION INDICATOR LAMP ON OR ENGINE MISFIRE, ROUGH IDLE, EXTENDED CRANK, OR CRANK NO START IN SOME CASES. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION TO GM DEALERS ON THE CORRECT CLEANING METHODS WHEN CLEANING ENGINE GASKET SEALING SURFACES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT HAVE A RESONANCE TYPE VIBRATION OCCURS BETWEEN 40 TO 60 MPH. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSING THE CONCERN. THE VEHICLE MAY HAVE A SERVICE ENGINE SOON LIGHT ON OR REDUCED ENGINE POWER MESSAGE ON THE DIVER INFORMATION CENTER. Read More »
15285C - SPECIAL COVERAGE (REVISED TO CORRECT LABOR TIME MISPRINT). VEHICLES EQUIPPED WITH A 2.4L ENGINE, MAY EXHIBIT EXCESSIVE ENGINE OIL CONSUMPTION (LESS THAN 2,000 MILES PER QUART OF ENGINE OIL), DUE TO PISTON RING WEAR. Read More »
15285B - SPECIAL COVERAGE (LABOR TIME REVISED). VEHICLES EQUIPPED WITH A 2.4L ENGINE, MAY EXHIBIT EXCESSIVE ENGINE OIL CONSUMPTION (LESS THAN 2,000 MILES PER QUART OF ENGINE OIL), DUE TO PISTON RING WEAR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. Read More »
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Read More »
Some customers may complain of an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures (Generally 0 F /-17 C or Colder). Read More »
This informational bulletin provides information on close coupled converters and there affect on newly installed engines or engines during there break in period. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Read More »
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any condition that you suspect a rod or main bearing failure. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a resonance type vibration occurs between 40 to 60 MPH. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Read More »
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Read More »
15285 - SPECIAL COVERAGE. SOME 2011 MODEL YEAR CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, EQUIPPED WITH A 2.4L ENGINE, MAY EXHIBIT EXCESSIVE ENGINE OIL CONSUMPTION (LESS THAN 2,000 MILES PER QUART OF ENGINE OIL), DUE TO PISTON RING WEAR. Read More »
GMC/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME VEHICLES, DUE TO WEAR OF THE PISTON RING, ARE EXPERIENCING AN EXCESSIVE AMOUNT OF ENGINE OIL CONSUMPTION AND CAUSING THE ILLUMINATION ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Read More »
This informational bulletin provides information for repairing engine front cover oil leak, sealing surface preparation and applying RTV sealant. Read More »
14882 - SPECIAL COVERAGE. CERTAIN VEHICLES EQUIPPED WITH A 2.4L ENGINE (LAF, LEA OR LUK) THAT HAVE EXPERIENCED HIGH OIL CONSUMPTION MAY ALSO EXPERIENCE A FROZEN AND/OR PLUGGED PCV (POSITIVE CRANKCASE VENTILATION) SYSTEM DURING COLD ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Read More »
This Preliminary Information communication provides information to the technician about a service engine soon light on. Technician will find diagnostic trouble codes P0089 and P228D set in the engine control module. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Read More »
GM: SOME VEHICLES REQUIRE REPLACEMENTS FOR HIGH FEATURE V6 TIMING CHAIN KITS AND GUIDE REPLACEMENTS. ALSO INCLUDED CHEVROLET CAPTIVA. MODEL YEARS 2007-2013. *JS UPDATED 7/18/14. *PE Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on after the Cylinder Head was replaced. Read More »
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Read More »
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. Read More »
GMC/BUICK/CHEVROLET SPECIAL COVERAGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME MODEL VEHICLES, THE CHAIN IS ALLOW TO STRETCH DUE TO BALANCE CHAIN PINS WEARING AND THIS CAUSE ENGINE NOISES AND CHAIN COULD BREAK, DAMAGING ENGINE. Read More »
CADILLAC/BUICK/SATURN/PONTIAC/CHEVROLET/ GMC: DUE TO AN ABNORMAL ENGINE NOISE OR INTERNAL BY AN OIL FILTER MISAPPLICATION, FILTER DEBRIS MAY BE TRANSFERRED THROUGHOUT ENGINE AND MAY RESULT IN ENGINE DAMAGE. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Read More »
BUICK/CHEVROLET/GMC: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THE ENGINE CONTROL MODULE (ECM) IS TO BE REPROGRAM, WITH NEW SOFTWARE UPDATE, TO ENHANCE THE WAY ENGINE OIL LIFE IS MONITORED. Read More »
BUICK/CHEVROLET/GMC: ENGINE IS MAKES RATTLING NOISE WHEN STARTING UP AND IS INTERMITTENT, AND IS HEARD IN CAMSHAFT POSITION ACTUATOR DUE TO ENGINE SHUT DOWN AND OIL PRESSURE NOT ALLOW TO CAMSHAFT POSITION ACTUATOR. Read More »
This Preliminary Information communication provides information to the technician with a supplement to the Service Information timing procedure for the high feature V-6 engine. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have excessive oil consumption and/or that they have to add oil between oil changes. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a loud tick or rattle noise under the hood at all operating conditions. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT VEHICLES THAT MAY HAVE LOW OIL PRESSURE MESSAGE. TECHNICIAN MAY ALSO FIND A DIAGNOSTIC TROUBLE CODE P0521 IN THE ENGINE CONTROL MODULE. Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS A POSSIBLE NORMAL WHINING NOISE FROM THE BALANCE SHAFT CHAIN IF THE VEHICLE HAS LESS THAN 10,000 MILES ON IT. Read More »
This technical bulletin provides a procedure to replace the pistons, connecting rods and bearings for vehicles that have the condition of excessive oil consumption Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that may have oil mixed in with the engine coolant. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. Read More »
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage. Read More »
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC ... Read More »
This informational bulletin provides technicians with updated information to help identify the differences between what is considered a fluid leak, and what is considered seepage. Read More »
This informational bulletin provides information to technicians regarding intake manifold inspection/replacement after severe internal engine damage. Read More »
This Preliminary Information communication advises the technician about the calculation and operation of the engine oil life monitor. The monitor calculates the percent of oil life remaining, based on 3 pathways. Read More »
This technical bulletin provides diagnostic and repair information on performing an oil consumption test and/or installing piston and piston ring kit to correct a customer concern for excessive oil consumption. Read More »
This Preliminary Information communication provides information to the technician about finding needle bearings during an oil change. Technician will gain access to the roller rockers to inspect them. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. Read More »
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Read More »
This Preliminary Information communication provides information to the technician about engine block of possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder leakage or ... Read More »
12313 - Special Coverage. The chrome layer on the balance chain pins may wear, allowing the chain to stretch. This would cause an engine noise, and if left untreated, could cause the chain to break, leading to engine damage. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have excessive oil consumption and/or that they have to add oil between oil changes. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have excessive oil consumption and/or that they have to add oil between oil changes. Read More »
This informational bulletin provides information on the proper oils to use on GM vehicles including information regarding the differences of the Dexos oils. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have excessive oil consumption. Technician will need to update the Engine Control Module with the latest calibration in Tis-2-Web. Read More »
This Preliminary Information communication provides information to the technician that fluid contamination may be directed to one of the following testing centers according to the type of fluid needing testing. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have excessive oil consumption. Technician will need to update the Engine Control Module with the latest calibration in Tis-2-Web. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P01285 and or P0171. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have excessive oil consumption. Technician will need to update the Engine Control Module with the latest calibration in Tis-2-Web. Read More »
This Preliminary Information communication advises the technician that service replacement engine part number 12655766 may be received when a service replacement engine is ordered. Technician will need to part off the original engine. Read More »
This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Read More »
This informational bulletin provides information on Identifying Non-GM (Aftermarket) Engine Calibrations for Gasoline Engines Using Tech 2 or GDS 2 Read More »
THIS PRELIMINARY INFORMATION PROVIDES A PROCEDURE TO REPLACE THE WATER PUMP AND BALANCE CHAIN FOR A CONDITION OF A RATTLE OR KNOCK TYPE NOISE FROM FRONT OF ENGINE AT IDLE Read More »
This preliminary information provides a procedure to replace the water pump and balance chain for a condition of a rattle or knock type noise from front of engine at idle Read More »
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: THERE MAY BE AN INTERMITTENT ENGINE HESITATION OR FLUTTER. THE CAMSHAFT SENSOR TERMINALS LIKELY HAVE POOR CONNECTIONS. *RM UPDATED 8/1/11. *PE UPDATED 4/16/12. Read More »
GM: THERE MAY BE A SHORT RATTLE NOISE FROM THE FRONT OF THE ENGINE WHEN IT IS STARTED. IT COULD BE A PROBLEM WITH CAM PHASERS OR THE ENGINE BELT. *RM Read More »
CHEVROLET/GMC: LOSS OF ENGINE POWER ACCELERATION INTERMITTED ELECTRICAL ISSUES INCLUDING DOOR LOCKS CYCLE IPC INDICATORS DASH LIGHTS FLASH. *PE Read More »
THIS INFORMATIONAL BULLETIN EXPLAINS THE USE OF DIESEL FUEL ADDITIVES IN AN ENGINE, ARE NOT REQUIRED UNLESS THE CUSTOMER DESIRES ADDITIVES TO PREVENT FUEL CONCERNS DEPENDING ON FUEL OR TEMPERATURE RELATED CONDITIONS. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. Read More »
This Preliminary Information communication provides information to the technician with information about vehicles that misfires or roughness on cold start up. Technician may find Diagnostic Trouble Code P0300 set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Read More »
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Read More »
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have hard start, extended crank, or black smoke from the exhaust when starting. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P01285 and or P0171. Read More »
GM: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 LACROSSE, EQUINOX, TERRAIN. THE MALFUNCTION LIGHT WILL COME ON ALONG WITH, ROUGH IDLE, POOR DRIVEABILITY, AND/OR POSSIBLE STALLING AT LOW THROTTLE OPENING. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
This Preliminary Information communication provides information to the technician about vehicles that may have an engine oil leak that appeared as they were driving the vehicle in extremely cold ambient temperatures. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. Read More »
This Preliminary Information communication provides information to the technician about gasoline powered cars, mid-size trucks, light duty trucks, and heavy duty trucks with premature catalytic converter failures. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have black smoke on a cold start. Read More »
This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. Read More »
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder ... Read More »
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Read More »
12313C - Special Coverage. Bulletin was revised to remove special coverage adjustment for the fuel pump that is now included in Voluntary Emissions Recall 43180. Read More »
This informational Bulletin provides Do's and Don'ts for maximizing gasoline engine fuel economy, other various tips and a list of websites for additional information. Read More »
This Preliminary Information communication provides information to the technician with the steps to diagnose and repair vehicles that may have Service Engine Soon lamp or reduced engine power message came on and was cleared after cycling ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Read More »
This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P01285 and or P0171. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a Malfunction Indicator Lamp on. Technician may find Diagnostic Trouble Code P01285 and or P0171. Read More »
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
This Preliminary Information communication advises the technician on the steps to diagnose the concern, and the steps to repair the concern of Diagnostic Trouble Code P228C setting. Read More »
This informational bulletin was provides information for the technician of cold start ticking noises in the engine compartment and may be caused by the fuel pump and/or the fuel injectors and no repairs are needed for a normal condition. Read More »
GMC/BUICK/CHEVROLET SPECIAL COVERAGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME MODEL VEHICLES, THE CHAIN IS ALLOW TO STRETCH DUE TO BALANCE CHAIN PINS WEARING AND THIS CAUSE ENGINE NOISES AND CHAIN COULD BREAK, DAMAGING ENGINE. Read More »
This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Read More »
BUICK/CADILLAC/CHEVROLET/SATURN/GMC: THERE ARE INJECTOR CODES ON VEHICLE IF EXHIBITING MISFIRE AND SES LIGHT IS ON. *PE UPDATED 6/18/12. *PE Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIANS FOR DIAGNOSING AND REPAIRING VEHICLES THAT HAVE AN ISSUE WITH A POP NOISE FROM THE FUEL TANK AREA AFTER A COLD START OR EVAPORATIVE EMISSIONS SYSTEM PURGE. Read More »
This informational bulletin provides dealership personnel with information on flexible fuel vehicles (FFVs) and the usage of E85 fuel in GM vehicles. Read More »
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Read More »
GM: SOME VEHICLES MAY EXPERIENCE OCCASIONAL POP SOUNDS FROM THE FUEL TANK. THIS MAY OCCUR AFTER A COLD START OR EVAP PURGE. ALSO INCLUDED MODELS CHEVROLET EQUINOX AND GMC TERRAIN MY 2014 *JS Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an inaccurate fuel gauge. Technician should drive the vehicle to duplicate the concern. Read More »
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have difficulty filling the fuel tank and / or experience fuel spit-back when fueling. Read More »
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Read More »
This Preliminary Information communication provides information to the technician on the steps to diagnose and repair vehicles that have a resonance type vibration occurs between 40 to 60 MPH. Read More »
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC. Read More »
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar? 4G upgrade. Read More »
This preliminary informational bulletin provides repair information to correct a customer concern of on an automatic transmission fluid leak. Read More »
This Preliminary Information communication provides information to the technician about a service engine soon light on. Technician will find diagnostic trouble codes P0089 and P228D set in the engine control module. Read More »
This Preliminary Information communication provides information to the technician about a service engine soon light on. Technician will find diagnostic trouble codes P0089 and P228D set in the engine control module. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Read More »
GM: SOME VEHICLES MAY EXPERIENCE VARIOUS MISSING GEARS. VARIOUS DTCS MAY BE SET SUCH AS P0776, P0796, P0878, P0873, P2714 OR P2723. THIS MAY BE CAUSED BY NON-FUNCTIONING PRESSURE CONTROL SOLENOID. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Stability indicator illumination or the Driver Information Center message; Service Traction or Service Stability. Read More »
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions Read More »
This Bulletin provides guidelines for Dealers required to contact the PQC for engine or transmission assembly replacement and explains the PQC process, GWM Transaction submission, vehicle service record retention and proper handling of ... Read More »
This technical bulletin provides a procedure to replace the control solenoid valve and transmission control module assembly to correct a condition of no forward or slips in forward and reverse operates normally, due to non-functioning ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THAT SOME VEHICLES MAY HAVE A SERVICE ENGINE SOON THAT COMES ON. TECHNICIAN MAY FIND A DIAGNOSTIC TROUBLE CODE U0101 CURRENT OR STORED HISTORY. Read More »
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow?. Read More »
This preliminary informational bulletin provides repair information to correct a customer concern of on an automatic transmission fluid leak. Read More »
GMC/CHEVROLET/BUICK: TRANSMISSION PUMP NEEDS INSPECTING DUE TO ENGINE CRANKING BUT FAILS TO START, HAS NO FORWARD, NO REVERSE, TRANSMISSION LEAKS, HARD SHIFT AND NO CRANKING. *PE UPDATED 2/25/13. Read More »
This preliminary information bulletin provides information on doing a pressure line test prior to replacement and removal of the transmission for conditions relating to No Forward, No Reverse, No Crank, Engine Cranks But Will Not Start. Read More »
This warranty administration bulletin provides information on the change in automatic transmission add conditions documentation and claim submissions Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Read More »
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 ... Read More »
This informational bulletin provides technicians with information regarding automatic transmission oil cooler flow test essential tool J-45096 TransFlow?. Read More »
This preliminary informational bulletin provides repair information to correct a customer concern of on an automatic transmission fluid leak. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR VEHICLES THAT HAVE A RESONANCE TYPE VIBRATION OCCURS BETWEEN 40 TO 60 MPH. Read More »
BUICK/CHEVROLET/GEMS;SATURN: ON ALL WHEEL DRIVE VEHICLES, THERE ARE SOME CONCERNS OR ISSUES REGARDING INCIDENTAL SERVICE FOR THE NORMAL PROPELLER SHAFT CONDITIONS. *PE Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technician with the axel setup information from American Axle Manufacturing. Read More »
12313 - Special Coverage. The chrome layer on the balance chain pins may wear, allowing the chain to stretch. This would cause an engine noise, and if left untreated, could cause the chain to break, leading to engine damage. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface ... Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CHECK THE CYLINDERS FOR DAMAGED PISTONS AND DETERMINE IF THE USE OF AFTERMARKET CALIBRATIONS OR PERFORMANCE PARTS MAY BE THE CAUSE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT THE USE OF J-35616-64B TERMINAL TEST PROBE, REPLACEMENT TERMINALS, AND TERMINATED LEADS. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REMOVE THE TRANSPORT MODE ON MESSAGE DISPLAYED IN THE DIC DUE TO VEHICLES SHIPPED OVER LONG DISTANCES OUTSIDE THE U.S. AND CANADA. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE THE CONCERN, AND THE STEPS TO REPAIR THE CONCERN OF THE VEHICLE CRANKS BUT DOES NOT START. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This preliminary informational bulletin provides information on GM Accessory Remote start not working with onstars remotelink phone applications Read More »
This technical bulletin provides a procedure to replace the control solenoid valve and transmission control module assembly to correct a condition of no forward or slips in forward and reverse operates normally, due to non-functioning ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This technical bulletin provides repair information for repairing the IP to body harness connector to correct a customer concern for intermittent Malfunction Indicator Lamp (MIL) illuminated with Reduced Engine Power displayed and DTC ... Read More »
This Preliminary Information communication provides information to the technician about being unable to receive OnStar ?Over The Air? updates. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have the OnStar wireless fidelity inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only). Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Read More »
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Read More »
This Preliminary Information communication provides information to the technician about a service engine soon light on. Technician will find diagnostic trouble codes P0089 and P228D set in the engine control module. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have turn signal indicators on the Instrument Panel Cluster do not match the audible warnings. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. Read More »
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Read More »
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. Read More »
This Preliminary Information communication provides information to the technician about a no start or another concern after swapping an Engine Control Module or other modules from one vehicle to another. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Heater-Vent-Air Conditioning system will start blowing cold air without being requested. Read More »
This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Read More »
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. Read More »
This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. Read More »
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Heater-Vent-Air Conditioning system will start blowing cold air without being requested. Read More »
This Preliminary Information communication advises the technician that, when testing any circuit for open or resistance, it is imperative that all related terminal pin fit and tension be checked when the test steps require disconnection ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon and may also have an oil or coolant leak. Technician may find coolant or oil in a spark plug tube. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have excessive oil consumption and/or that they have to add oil between oil changes. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have excessive oil consumption and/or that they have to add oil between oil changes. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that during battery parasitic drain test, there may be some confusion as to what the normal power consumption reading should be from the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This preliminary informational bulletin provides information regarding a condition of the charging system light is illuminated and/or the Service Battery Charging System message is displayed, that might have been caused by oil being ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
GM: J-35616-64B TERMINAL TEST PROBE AND REPLACEMENT TERMINAL. ALSO INCLUDED MODELS VERANO, REGAL, LACROSSE, CTS, SRX, VOLT, SONIC, MALIBU, IMPALA, EQUINOX, CRUZE, AVALANCHE, TAHOE SUBURBAN, SILVERADO, SIERRA, YUKON, AND TERRAIN FOR ... Read More »
GENERAL MOTORS: DUE TO THE PARASITIC DRAIN/DISCHARGE ON 2011 VEHICLES AND TRUCKS, A NO CRANK/NO START AND DEAD BATTERY WOULD OCCUR. CADILLAC STS AND CHEVROLET VOLT NOT INCLUDED. *PE Read More »
CHEVROLET/GMC: LOSS OF ENGINE POWER ACCELERATION INTERMITTED ELECTRICAL ISSUES INCLUDING DOOR LOCKS CYCLE IPC INDICATORS DASH LIGHTS FLASH. *PE Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE USEFUL ON DIAGNOSING BATTERIES THAT HAVE SET FOR A LONG PERIOD OF TIME AND/OR SET IN COLD WEATHER CLIMATES AND TESTING THOSE BATTERIES. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO HELP THE DEALERSHIP TECHNICIANS PERFORM A PARASITIC DRAIN TEST FOR THE ONSTAR MODULE. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have turn signal indicators on the Instrument Panel Cluster do not match the audible warnings. Read More »
This preliminary informational bulletin provides information regarding a condition of the charging system light is illuminated and/or the Service Battery Charging System message is displayed, that might have been caused by oil being ... Read More »
GENERAL MOTORS: DUE TO THE PARASITIC DRAIN/DISCHARGE ON 2011 VEHICLES AND TRUCKS, A NO CRANK/NO START AND DEAD BATTERY WOULD OCCUR. CADILLAC STS AND CHEVROLET VOLT NOT INCLUDED. *PE Read More »
GM: AN IMPROPER SOFTWARE CALIBRATION MAY CAUSE THE INSTRUMENT PANEL TO LIGHT UP CONTINUOUSLY EVEN WHEN THE IGNITION IS OFF. 2011 EQUINOX/TERRAIN. *RM Read More »
This preliminary informational bulletin provides a diagnostic tip for low line pressure or pressure regulator valve stuck after transmission service pump cover replacement. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Read More »
This informational bulletin provides information on vehicles may rock or move slightly forward or rearward while in Park at start up after cold soak and that this is considered a normal conditon and no repairs are ... Read More »
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Read More »
This technical bulletin provides a procedure to Inspect harness, splice 6 wire pigtail connector. Replace Accelerator Pedal Position (APP) sensor on vehices that have the condition of Malfunction Indicator Light (MIL) ON, Reduced Power ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Diagnostic Trouble Code P00C6 and/or P228C set. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Read More »
BUICK/CADILLAC/CHEVROLET/SATURN/GMC: THERE ARE INJECTOR CODES ON VEHICLE IF EXHIBITING MISFIRE AND SES LIGHT IS ON. *PE UPDATED 6/18/12. *PE Read More »
BUICK/CADILLAC/CHEVROLET/SATURN/GMC: THERE ARE INJECTOR CODES ON VEHICLE IF EXHIBITING MISFIRE AND SES LIGHT IS ON. *PE UPDATED 6/18/12. *PE Read More »
GENERAL MOTORS: ON SOME TRUCKS AND PASSENGER VEHICLES, ACCESSORY POWER OUTLETS (APO) AND TRAILER LIGHTING ARE COMMON ACCESSED ELECTRICAL SYSTEMS THAT ARE AFFECTED BY DEVICES THAT ARE PLUGGED IN AND BECOME INOPERATIVE DUE TO AN OPEN FUSE ... Read More »
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank. Dealer will ensure the customer is fully extending the key. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the keyless entry is inoperative. Technician should inspect the ignition key cylinder door sticks in the up position. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank. Dealer will ensure the customer is fully extending the key. Read More »
15285D - Special Coverage. Some vehicles, equipped with a 2.4L engine, may exhibit excessive engine oil consumption (less than 2,000 miles per quart of engine oil), due to piston ring wear. Read More »
This informational bulletin explains the normal operation of the instrument panel automatic display brightness when the vehicle leaves a dark area. Read More »
This informational bulletin provides information on If the radar does not see any vehicles, structures, or objects for 15-25 minutes of driving, the system may think its blocked and display the ?Side Object Detection System Disabled? ... Read More »
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs) Read More »
This preliminary informational bulletin adds the 2015-2016 model years to repair information to correct a customer concern of inaccurate or slow response of outside air temperature display. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have turn signal indicators on the Instrument Panel Cluster do not match the audible warnings. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have Service Engine Soon Malfunction Indicator Lamp on and a misfire. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp on. Technician will find Diagnostic Trouble Code P2097 or P2099. Read More »
This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is ... Read More »
This preliminary information bulletin provides information the proper ways of adjusting the center trim bezel to correct the condition of the CD/DVD will not eject from the instrument panel mounted player. Read More »
BUICK/CADILLAC/CHEVROLET/GMC: SERVICE STABILITY MESSAGE WITH CODE U07010. AFTER FURTHER INVESTIGATION YOU MAY NOTICE TROUBLE CODE 70710 SET BY THE STEERING ANGLE SENSOR. *PE Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to help the dealership technicians perform a parasitic drain test for the OnStar module. Read More »
This informational bulletin provides explanation on how to take snapshot data with a Tech 2 and upload it to a computer and where to email the info to. Read More »
This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester ... Read More »
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This informational bulletin provides information on OnStar? VCIM is currently restricted parts. By working closely with our dealers and technicians, through the part restriction process, the General Motors team will gain a better ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This Preliminary Information communication provides information to the technician about a service engine soon light on. Technician will find diagnostic trouble codes P0089 and P228D set in the engine control module. Read More »
This Preliminary Information communication provides information to the technician about a service engine soon light on. Technician will find diagnostic trouble codes P0089 and P228D set in the engine control module. Read More »
13322B - CUSTOMER SATISFACTION PROGRAM (REVISED POPULATION AND SERVICE PROCEDURE). CERTAIN 2010 MODEL YEAR BUICK LACROSSE; CADILLAC SRX; CHEVROLET EQUINOX; GMC TERRAIN AND 2011 MODEL YEAR BUICK LACROSSE; BUICK REGAL; CADILLAC SRX; ... Read More »
This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. Read More »
This Preliminary Information communication provides information to the technician for vehicles with a malfunction indicator lamp on, service stabilitrak, power steering or vehicle soon message displayed on the drivers information center. Read More »
This Preliminary Information communication provides information to the technicians for diagnosing and repairing vehicles that have an issue with a pop noise from the fuel tank area after a cold start or Evaporative Emissions System purge. Read More »
This informational bulletin communicates Information to technicians on control module Diagnostic Trouble Code(s) (DTC)(s) P0601, P0602, P0603, P0604, P0606, P062F, P06F3, P1621 which can be shared in multiple modules. Read More »
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have the OnStar system does not respond properly to some numbers and/or voice commands. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication advises the technician that when replacing the camshaft part number 12626660. Technician will need to ensure that the date code and the finish of the camshaft. Read More »
This preliminary bulletin provides information on Service Programming System (SPS) Errors (E4398, E4399, E4403, E4404, E4413, E4414, E4423 or E4491). Read More »
12312A - Customer Satisfaction (revised expiration date, population added). GM recently introduced into production a software update for the oil life monitor system. This new software will enhance the way the engine oil is monitored. Read More »
12312 - Customer Satisfaction Program. GM recently introduced into production a software update for the oil life monitor system that will enhance the way the engine oil is monitored and is providing it to customers who do not have this ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Read More »
This informational bulletin provides information regarding the Passenger Presence System (PPS) May Command Seat Belt Reminder Chime and Passenger Airbag Indicator On When Electronic Devices or Conductive Objects are Placed on Front ... Read More »
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Read More »
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
GM: AN IMPROPER SOFTWARE CALIBRATION MAY CAUSE THE INSTRUMENT PANEL TO LIGHT UP CONTINUOUSLY EVEN WHEN THE IGNITION IS OFF. 2011 EQUINOX/TERRAIN. *RM Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have Service Engine Soon Malfunction Indicator Lamp on after the Cylinder Head was replaced. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Read More »
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not Read More »
This technical bulletin provides repair information for low beam headlamp bulb diagnosis/replacement to correct a customer concern that the low beam headlamp is inoperative. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: LOW BEAM HEADLAMP BULB DIAGNOSIS/REPLACEMENT (INSPECT BULB AND CONNECTOR). DOES NOT APPLY TO VEHICLES EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) LAMPS. Read More »
GM: LOW BEAM HEADLAMP BULB DIAGNOSIS/ REPLACEMENT (INSPECT BULB AND CONNECTOR). DO NOT REPLACE THE ENTIRE HEADLAMP ASSEMBLY FOR THIS CONDITION. REPLACE THE BULB AND INSPECT THE CONNECTOR. *JS UPDATED 4/7/15. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/PONTIAC/SATURN: LOW BEAM HEADLAMP BULB DIAGNOSIS/REPLACEMENT (INSPECT BULB AND CONNECTOR). DOES NOT APPLY TO VEHICLES EQUIPPED WITH HIGH INTENSITY DISCHARGE (HID) LAMPS. Read More »
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not Read More »
This informational bulletin provides an out line on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage and what should be considered warranty replacement and not Read More »
This Preliminary Information communication provides information to the technician about vehicles that have brake lights remain on with the vehicle off and parked and/or the vehicle battery goes dead. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have turn signal indicators on the Instrument Panel Cluster do not match the audible warnings. Read More »
CHEVROLET/GMC: LOSS OF ENGINE POWER ACCELERATION INTERMITTED ELECTRICAL ISSUES INCLUDING DOOR LOCKS CYCLE IPC INDICATORS DASH LIGHTS FLASH. *PE Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This preliminary bulletin provides a pre-inspection symptom list before preforming any repairs to any of windows for noises or performance. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This preliminary informational bulletin provides a windshield molding lubrication repair to correct a customer concern of a creak or pop type noise coming from the windshield area during cold ambient temperatures. Read More »
This Preliminary Information communication provides information to the technician about the percentage of UV protection or tint offered by the windshield or side glass. Read More »
THIS INFORMATIONAL BULLETIN PROVIDES INFORMATION ON A NORMAL CONDITION ON TEMPERED GLASS OF SPOTS SHOWING ON THE REAR AND SIDE WINDOWS WHEN THE VEHICLE IS IN THE SUNLIGHT. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
This preliminary informational bulletin provides a procedure for relearning the power folding mirriors and road testin to verify they correct a condtion of the power folding mirriors glass shakes, flutters at normal driving conditions. Read More »
This technical bulletin provides a procedure to relearn the power folding mirriors and road test to correct a conditon of power fold away mirriors glass shakes or flutters at normal driving speeds Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
GM: MAY BE DIFFICULT TO SET THE TEMPERATURE WHEN IN DEFROST MODE. THIS CONDITION MAYBE CAUSED BY THE EXISTING HVAC CONTROL MODULE CALIBRATION LACKING TEMPERATURE SENSITIVITY. *JS Read More »
"14710 - SPECIAL COVERAGE. ON SOME 2010-2011 MODEL YEAR CHEVROLET EQUINOX AND GMC TERRAIN VEHICLES, HIGH RESISTANCE IN THE SIDE-IMPACT AIRBAG (SIAB) CIRCUIT MAY CAUSE THE AIRBAG-READINESS LIGHT TO ILLUMINATE AND THE ?SERVICE AIR BAG? ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Read More »
CHEVROLET/GMC: A POSSIBLE SHORT IN WIRE BEHIND PLASTIC TRIM ON SIDE OF SEAT FOR FRONT SEAT BELT ANCHOR TENSIONER. THE SIR LIGHT COMES ON WITH CODES 02, 04, 0D, OR O3 SET IN SDM. *PE Read More »
PASSENGER PRESENCE SYSTEM (PPS) MAY COMMAND PASSENGER AIRBAG INDICATOR AND SEAT BELT REMINDER ON WHEN ELECTRONIC DEVICES (COMPUTERS, MP3 PLAYERS, CELL PHONES, DIAGNOSTIC SCAN TOOL, ETC. Read More »
GM: THE FRONT PASSENGER AIRBAG INDICATOR MAY LIGHT WHEN ELECTRONICS ARE PLACED IN THE PASSENGER SEAT. THE ELECTRONICS CAUSE THE VEHICLE TO THINK THERE IS A PASSENGER SITTING IN THE SEAT. *RM UPDATED 6/24/11. Read More »
GMC/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON SOME TRUCKS, MESSAGE WILL DISPLAY SERVICE AIR BAG, DUE TO HIGH RESISTANCE OF SIDE IMPACT AIRBAG (SIAB) CIRCUIT CAUSING ILLUMINATION OF ... Read More »
GMC/CHEVROLET: TSB CONTAINS AN OWNER'S NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. ON SOME TRUCKS, MESSAGE WILL DISPLAY SERVICE AIR BAG, DUE TO HIGH RESISTANCE OF SIDE IMPACT AIRBAG (SIAB) CIRCUIT CAUSING ILLUMINATION OF ... Read More »
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPOSITION THE FRONT SEAT BELT LATCH PLATE FOR CONCERNS REGARDING THE SEAT BELT WEBBING OR LATCH PLATE COMING TWISTED. Read More »
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button ... Read More »
PASSENGER PRESENCE SYSTEM (PPS) MAY COMMAND PASSENGER AIRBAG INDICATOR AND SEAT BELT REMINDER ON WHEN ELECTRONIC DEVICES (COMPUTERS, MP3 PLAYERS, CELL PHONES, DIAGNOSTIC SCAN TOOL, ETC. Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
CHEVROLET/GMC: A POSSIBLE SHORT IN WIRE BEHIND PLASTIC TRIM ON SIDE OF SEAT FOR FRONT SEAT BELT ANCHOR TENSIONER. THE SIR LIGHT COMES ON WITH CODES 02, 04, 0D, OR O3 SET IN SDM. *PE Read More »
This informational bulletin provides information to advise dealers about seat belt buckles not operating and/or seat belt warning light illumination, as well as difficulty latching and unlatching the buckle or the buckle release button ... Read More »
GM: THERE ARE SEAT BELT PROBLEMS: DIFFICULTY LATCHING AND UNLATCHING BUCKLE. BUCKLE RELEASE BUTTON IS STICKING. SEAT BELT WARNING LIGHT ILLUMINATED. LIKELY CAUSED BY STICKY BEVERAGES THAT ARE SPILLED INTO THE BUCKLE ASSEMBLY. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO INSPECT ALL FOUR OF THE LIFT GATE MOUNTING BRACKETS AND REPLACE BRACKETS IF NECESSARY TO CORRECT A CUSTOMER CONCERN THAT AFTER OPENING THE POWER LIFT GATE, IT WILL NOT STAY IN THE FULL OPEN ... Read More »
THIS INFORMATIONAL BULLETIN ANNOUCES THE AVAILABILITY OF A INSULATOR SERVICE PART FOR PREVENTION OF LIFTGATE RUST/CORROSION AT CENTER APPLIQUE. Read More »
This preliminary informational bulletin provides a procedure to install retainers to the carpet to correct a condition of the carpet pulling loose from under driver side body hinge pillar trim panel Read More »
CHEVROLET/GMC: IN FOOTWELL AREA OF SOME VEHICLES, IN DRIVER OR PASSENGER SIDE, CARPET/FLOOR IS WET DUE TO SEALING THAT WAS INSUFFICIENT OR INCOMPLETE IN FRONT ROOF OF BODY SIDE SEAMS OUTER PANEL. MODEL 2010-16 TERRAIN, EQUINOX. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE GUIDELINES AND INSPECTIONS FOR REPAIR FOR DUST INTRUSION INTO THE PASSENGER COMPARTMENT Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
CHEVROLET/GMC: IN FOOTWELL AREA OF SOME VEHICLES, IN DRIVER OR PASSENGER SIDE, CARPET/FLOOR IS WET DUE TO SEALING THAT WAS INSUFFICIENT OR INCOMPLETE IN FRONT ROOF OF BODY SIDE SEAMS OUTER PANEL. MODEL 2010-16 TERRAIN, EQUINOX. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR APPLYING SEAM SEALER TO THE OUTER FLOOR PANELS TO CORRECT A CONCERN REGARDING A WET FLOOR OR CARPET. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
This preliminary informational bulletin provides information on the guidelines and inspections for repair for dust intrusion into the passenger compartment Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. Read More »
GENERAL MOTORS: THE WINDOWS, FRONT AND REAR, WOULD BIND, POOR FIT, MISALIGNMENT, MAKES RATTLE OR SQUEAKING NOISES, MOVES SLOWLY AND IS INOPERATIVE. MODEL 2008-2014 VEHICLES AND TRUCKS. Read More »
THIS INFORMATIONAL BULLETIN UPDATES THE PART INFORMATION OF A INSULATOR SERVICE PART FOR PREVENTION OF LIFTGATE RUST/CORROSION AT CENTER APPLIQUE. Read More »
THIS INFORMATIONAL BULLETIN ANNOUCES THE AVAILABILITY OF A INSULATOR SERVICE PART FOR PREVENTION OF LIFTGATE RUST/CORROSION AT CENTER APPLIQUE. Read More »
This informational bulletin announces the availability of a insulator service part for prevention of liftgate rust/corrosion at rear center applique Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a rattle noise from the rear lift gate on rough roads. Read More »
This Preliminary Information communication provides information to the technician about vehicles that after opening the power liftgate, it will not stay in the full open position and may drift down a few inches before coming to a rest. Read More »
This Preliminary Information communication provides information to the technician about vehicles that after opening the power liftgate, it will not stay in the full open position and may drift down a few inches before coming to a rest. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SATURN: INTERMITTENT UNWANTED LIFTGATE OR TRUNK OPENING, LIFTGATE OR TRUNK INOPERATIVE. TECHNICIAN MAY DETERMINE THAT THEY ARE UNABLE TO DUPLICATE THESE INTERMITTENT CONDITIONS. *PE UPDATED 3/12/12. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a rattle noise from the rear lift gate on rough roads. Read More »
This Preliminary Information communication provides information to the technician about vehicles that after opening the power liftgate, it will not stay in the full open position and may drift down a few inches before coming to a rest. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a rattle noise from the rear lift gate on rough roads. Read More »
THIS PRELIMINARY INFORMATION BULLETIN INFORMS TECHNICIANS THAT SOME VEHICLES ROOFS ARE WAVEY AND THAT ITS PART OF THE BUILD PROCESS AND SHOULD BE CONSIDERED NORMAL. Read More »
GM: THE FRONT OR REAR DOOR MAY NOT OPEN FROM THE INSIDE OR OUTSIDE HANDLE, THE DOOR WILL NOT UNLOCK WITH ANY METHOD. THE PROBABLY CAUSE AN INCORRECT INSTALLATION OF A HANDLE COMPONENT. *RM UPDATED ON 7/26/2013. Read More »
GMC/CHEVROLET/CADILLAC/BUICK: A DOOR MAY NOT OPEN, INTERMITTENTLY, W/THE OUTSIDE HANDLE AND/OR THE INSIDE HANDLE. MAY BE CAUSED IF THE LINKAGE ON THE DOOR LATCH IS NOT ALLOWED TO FULLY RETURN TO ITS RELAXED POSITION. Read More »
CADILLAC/BUICK: ENGINEERING INFORMATION-DOOR LOCK (LATCH) REPLACEMENT. ENGINEERING ATTEMPTING TO DETERMINE THE ROOT CAUSE OF THE DOOR LOCK REPLACEMENT. *PE UPDATED ON 06/08/2011. *KB Read More »
CHEVROLET/GMC: LOSS OF ENGINE POWER ACCELERATION INTERMITTED ELECTRICAL ISSUES INCLUDING DOOR LOCKS CYCLE IPC INDICATORS DASH LIGHTS FLASH. *PE Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SATURN: INTERMITTENT UNWANTED LIFTGATE OR TRUNK OPENING, LIFTGATE OR TRUNK INOPERATIVE. TECHNICIAN MAY DETERMINE THAT THEY ARE UNABLE TO DUPLICATE THESE INTERMITTENT CONDITIONS. *PE UPDATED 3/12/12. Read More »
This preliminary informational bulletin adds the 2015 model year to information to correct a customer concern on opening hood when hood primary latch release cable is inoperative. Read More »
This technical bulletin provides a procedure to Inspect harness, splice 6 wire pigtail connector. Replace Accelerator Pedal Position (APP) sensor on vehices that have the condition of Malfunction Indicator Light (MIL) ON, Reduced Power ... Read More »
This technical bulletin provides a procedure on how to clean and resurface wheel bead seats. for vehicles that have the condition of Tire Slowly Goes Flat, Tire Air Loss, Low Tire Pressure Warning Light Illuminated, Aluminum Wheel Bead ... Read More »
This warranty administration bulletin provides information on The tires supplied with a new vehicle are covered by General Motors against defects in material or workmanship under the Bumper-to-Bumper New Vehicle Limited Warranty. Read More »
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the ... Read More »
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires. Read More »
This warranty administration bulletin provide policy information on GM of Canada New Vehicle Limited Warranty Tire Program and Global Warranty Management (GWM) Submission Information. Read More »
This warranty administration bulletin provide policy information new tire warranty program and global warranty management submission information. Read More »
This bulletin provides information on how to properly clean wheel speed sensors and wheel bearings that may cause conditions of EBCM Wheel Speed Sensor Diagnostic Aid for ABS Message -Click Or Ratchet Noise- Service Traction Message - ... Read More »
This informational bulletin provides information on chemical staining, pitting, and corrosion on wheels and the proper cleaners to use to fix the conditions due to multiple causes. Read More »
This informational bulletin provides information on the proper mounting paste to apply to tires when mounting and balancing them to prevent conditions like Vibration Shortly After Tires are Mounted/Preventing Vibration from Wheel Slip ... Read More »
This informational bulletin communicates comprehensive instructions to GM Dealers and authorized GM Accessory Distributor/Installers as to the proper methods for mounting, balancing, and installing accessory wheels and tires. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have the Antilock Braking System, Service Traction Control System, and/or Service Stabilitrak lights are on. Read More »
BUICK/CHEVROLET/GMC/PONTIAC/SATURN/SUZUKI: ALL WHEEL DRIVE SYSTEM INOPERATIVE AND DTC C0550 SET. VARIOUS CONCERNS MAY BE RELATED TO A LOW BATTERY SUCH AS BUT NOT EXCLUSIVE TO A NO CRANK OR SLOW ENGINE CRANK CONCERNS OR MAY HAVE ... Read More »
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices Read More »
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Read More »
This Preliminary Information communication advises the technician of a customer concern where the heated seat indicator light is not functioning or the heated seats are not up to operating temperature during a remote vehicle start event. Read More »
This Preliminary Information communication provides information to the technician about that intermittently the memory seat will not recall when using the key fob, but will operate after using the memory 1 or 2 buttons on the driver's ... Read More »
This informational bulletin provides Information on Passenger Presence Sensing System (PPS or PSS) Concerns with Custom Upholstery, Accessory Seat Heaters or Other Comfort Enhancing Devices Read More »
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Read More »
GM: 2010-2011 EQUINOX/TERRAIN. AN OPEN CIRCUIT IS CAUSING THE SERVICE STABILITY, STEERING, AND ALL WHEEL DRIVE LIGHTS MAY BE ON. THERE MAY BE MULTIPLE TROUBLE CODES STORED. *RM Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp, service Antilock Braking System, Service Stabilitrak, Service All Wheel Drive, ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Stability message in the Driver Information Center. Technician may find a Diagnostic Trouble Code U0710 set. Read More »
This information bulletin explains the use of drilling high strength steel in a collision repair and the GM recommended CryoCobalt Drill bit. Read More »
This Preliminary Information communication provides information to the technician about vibration complaints that are one of the most challenging complaints to accurately diagnose and repair. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN ADDS 2015 - 2017 MY'S TO REPAIR INFORMATION FOR A CUSTOMER CONCERN OF ROUND DARK CIRCLES OF PAINT DISCOLORATION ON CENTER REAR AREA OF ROOF. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN OF DIAGNOSTIC INSTRUCTIONS TO TAKE WHEN THE KEY WILL NOT FOLD INTO THE FOB OR WILL NOT STAY IN THE FOLDED POSITION. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR APPLYING 2 WAY TAPE AND SPLASH GUARDS TO CORRECT A CONDITION OF DUST INTRUSION INTO THE PASSENGER COMPARTMENT. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO INSTALL RETAINERS TO THE CARPET TO CORRECT A CONDITION OF THE CARPET PULLING LOOSE FROM UNDER DRIVER SIDE BODY HINGE PILLAR TRIM PANEL . Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR APPLYING SEAM SEALER TO THE OUTER FLOOR PANELS TO CORRECT A CONCERN REGARDING A WET FLOOR OR CARPET. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION THAT MAY BE HELPFUL WHEN ADDRESSING UNDERBODY COMPONENT CORROSION WITH CUSTOMERS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON DIAGNOSING THE CONCERN. VEHICLE'S SUNROOF OPERATION INTERMITTENT, BIND, NOISE, AUTO-REVERSE, AND/OR WATER LEAKS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION PROVIDES INFORMATION TO THE TECHNICIAN ABOUT FINDING NEEDLE BEARINGS DURING AN OIL CHANGE. TECHNICIAN WILL GAIN ACCESS TO THE ROLLER ROCKERS TO INSPECT THEM. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. Read More »
This preliminary informational bulletin provides repair information to correct a customer concern of Iitermittently key will not rotate in door or ignition lock cylinder. Read More »
This Preliminary Information communication advises the technician that vehicles built with Regular Production Option Code (UW6) the subwoofer is only used for the Active Noise Cancellation. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Read More »
Service bullentin information for repairing engine front cover oil leak, sealing surfaces preparation, applying room temperature vulcanizing (RTV) sealant. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the ... Read More »
This Preliminary Information communication provides information to the technician about the use of J-35616-64B terminal test probe, replacement terminals, and terminated leads. Read More »
This Preliminary Information communication provides information to the technician that after replacing the Instrument Panel Cluster the exchange center is unable to program the actual mileage on the odometer or the actual mileage is ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank. Dealer will ensure the customer is fully extending the key. Read More »
This Preliminary Information communication advises the technician that a noise or a vibration in the vehicle that seems to be abnormal may not have been there when the vehicle was purchased. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE ECM FOR CONCERNS REGARDING A LOUD RATTLE NOISE ON START UP THAT STOPS IN 3 SECONDS OR LESS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR RELEARNING THE POWER FOLDING MIRRIORS AND ROAD TESTIN TO VERIFY THEY CORRECT A CONDTION OF THE POWER FOLDING MIRRIORS GLASS SHAKES, FLUTTERS AT NORMAL DRIVING CONDITIONS. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES INFORMATION ON THE GUIDELINES AND INSPECTIONS FOR REPAIR FOR DUST INTRUSION INTO THE PASSENGER COMPARTMENT Read More »
44180 02 - Customer Satisfaction. Certain vehicles may have key codes which were inappropriately handled by a third party which could increase the risk of vehicle theft. Read More »
This informational bulletin explains the normal operation of the instrument panel automatic display brightness when the vehicle leaves a dark area. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN TO DIAGNOSE THE CONCERN AND THE STEPS TO REPAIR THE CONCERN. THE VEHICLE'S XM TRAVEL LINK MAY BE INOPERTIVE. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN THE STEPS ON REPAIRING THE CONCERN. A CUSTOMER MAY IDENTIFY A CONCERN OF UNABLE TO REACTIVATE A VEHICLE'S ONSTAR THAT HAS BEEN PREVIOUSLY DISABLED BY ONSTAR. Read More »
This Preliminary Information communication advises the technician after the OnStar Canada upgrade the OnStar Vehicle Diagnostic Email report is inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Read More »
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near Read More »
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician of an engine power reduced message on the driver information center after performing the Canada Onstar? 4G upgrade. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp, service Antilock Braking System, Service Stabilitrak, Service All Wheel Drive, ... Read More »
This Preliminary Information communication provides information to the technician about connectivity concerns when connecting an Apple device via USB cord. Read More »
This informational bulletin adds the 2014 and 2015 model years to information of a language change for OnStar System (U.S. and Canada only). Read More »
The intent of this technical bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them. Read More »
This informational bulletin provides information on the Product Quality Center (PQC) assembly replacement process for Service Agents not required to contact PQC prior to assembly replacement. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Read More »
This preliminary informational bulletin adds the 2015 model year to repair information on correcting a customer concern of poor, limited, reduced Remote Keyless Entry (RKE) or Remote Vehicle Start (RVS) range. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician the steps needed to diagnose and repair the vehicles that may have unwanted or phantom phone calls. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Read More »
GM: INCONSISTENT REAR BACK UP CAMERA OPERATION, BLUETOOTH DELAY, INTERMITTENT AUDIO CONCERNS, BLANK DVD DISPLAY, AS WELL AS OTHER NAVIGATION RADIO/CLOCK CONCERNS. THE RADIO MAY NEED TO BE REPLACED. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Read More »
This Preliminary Information communication advises the technician that the part restriction on the electric power steering module for NJ1 part numbers has ended. Dealer can order parts directly through your parts department. Read More »
This Preliminary Information communication provides information to the technician about customers that may complain of various concerns when using Bluetooth components. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication advises the technician that vehicles built with Regular Production Option Code (UW6) the subwoofer is only used for the Active Noise Cancellation. Read More »
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D-37 history in the Vehicle Communication Interface Module or telematics communication interface ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have excessive oil consumption. Technician will need to update the Engine Control Module with the latest calibration in Tis-2-Web. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. Read More »
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound. Read More »
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Stability indicator illumination or the Driver Information Center message; Service Traction or Service Stability. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the rear wiper and/or the front rain sense wipers turn off when the vehicle is shifted to neutral. Read More »
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
This Preliminary Information communication advises the technician to insure that global diagnostic service 2 diagnostic packages are up to date prior to learning the steering angle sensor for a diagnostic trouble code C710 symptom code 71 ... Read More »
GM: SOME VEHICLES MAY EXPERIENCE A CONDITION IN WHICH THE BRAKE LIGHTS REMAIN WHEN THE VEHICLE IS OFF AND PARKED. THE BATTERY MAY ALSO GO DEAD. Read More »
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio ?maximum number of phones are currently paired to the vehicle?. Read More »
This Preliminary Information communication advises the technician that vehicles built with Regular Production Option Code (UW6) the subwoofer is only used for the Active Noise Cancellation. Read More »
THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO REPROGRAM THE MEDIA DISC PLAYER WITH THE LATEST CALIBRATIONS TO CORRECT A CONDITION OF THE REAR ENTERTAINMENT SYSTEM NOT OPERATING AS INTENDED IN COLDER AMBIENT TEMPERATURE AREAS DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN. THE VEHICLE'S XM RADIO ONLY HAS XM PREVEIW CHANNELS. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
This informational bulletin provides Information on Inappropriate Warranty Claims Submitted for Damaged Radios and Instrument Panel Clusters (IPCs) Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have an issue when using Bluetooth voice recognition with an iPhone. Read More »
GENERAL MOTORS: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. SOME VEHICLES MAY EXPERIENCE A LOSS OF RADIO STATION PRESETS, TIME SHIFT MALFUNCTION (LINK), CLOCK INACCURACY, NAVIGATION ROUTE RESETS, WILL NEED REPROGRAMMING RADIO CONTROL ... Read More »
This Preliminary Information communication provides information to the technician about vehicle that has no XM audio on certain channels but XM channel info is displayed. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
This Preliminary Information communication provides information to the technician about vehicles that loose connection between the vehicle and a Bluetooth phone. Read More »
This Preliminary Information communication provides information to the technician about vehicles that may have a radio with the timeshift feature is inoperative. Dealer will need to replace the radio for this concern. Read More »
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Read More »
This Preliminary Information communication provides information to the technician about vehicles that when a Canadian customer may comment that when they travel to the United States, they are unable to connect to OnStar or use hands free ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that has no XM audio on certain channels but XM channel info is displayed. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. Read More »
This Preliminary Information communication provides information to the technician programming information when replacing a radio. Radio part number 22744758 standard programming should be used. Read More »
This Preliminary Information communication provides information to the technician programming information when replacing a radio. Radio part number 22744758 standard programming should be used. Read More »
This Preliminary Information communication advises the technician that vehicles built with Regular Production Option Code (UW6) the subwoofer is only used for the Active Noise Cancellation. Read More »
This Preliminary Information communication provides information to the technician about vehicles that the radio can be turned on after turning the ignition off and opening the driver's door. Read More »
This preliminary information bulletin provides a descritption of operation of the echo control and noise cancellation settings for concernc regarding noice drop outs during calls and muffled sound. Read More »
THIS PRELIMINARY INFORMATION PROVIDES A PROCEDURE TO REPLACE THE AMPLIFIER X2 CONNECTOR AND ALL TERMINALS TO CORRECT A CUSTOMER CONCERN ON A CRACKLING/STATIC TYPE NOISE COMING FROM ONE OR BOTH DOOR SPEAKERS AND/OR A-PILLAR TWEETERS DUE TO ... Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A LIST OF CORRECTIONS FOR MULTIPLE CONCERNS REGARDING UNEXPECTED LOSS OF RADIO AUDIO (RADIO GOES SILENT/NO SOUND) AND OTHER BLACKBERRY PHONE - BLUETOOTH ... Read More »
This preliminary informational bulletin provides a list of corrections for multiple concerns regarding Unexpected Loss of Radio Audio (Radio Goes Silent/No Sound) and Other Blackberry Phone - Bluetooth ... Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a message on the radio "maximum number of phones are currently paired to the vehicle". Read More »
This Preliminary Information communication provides information to the technician that customers may inquire as to the availability of OnStar bluetooth on their vehicle. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS TO DIAGNOSE AND REPAIR THE CONCERN OF RECEIVING FREQUENT "OFF ROUTE" MESSAGES WHILE FOLLOWING TURN BY TURN (TBT) ROUTE NAVIGATION. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE, TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
"THIS TECHNICAL BULLETIN PROVIDES A PROCEDURE TO CONTACT ONSTAR FOR HARD MUTE REQUEST TO CORRECT A CUSTOMER CONCERN WHEN THE RADIO IS ON, IT DOES NOT MUTE ENOUGH WHEN THE ONSTAR? TURN-BY-TURN NAVIGATION DIRECTIONS ARE ANNOUNCED DUE TO ... Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN ON THE STEPS FOR DIAGNOSING THE CONCERN. THE VEHICLE MAY BE UNABLE TO CONNECT TO ONSTAR USING THE WHITE, BLUE OR RED ONSTAR BUTTONS. Read More »
THIS PRELIMINARY INFORMATION COMMUNICATION ADVISES THE TECHNICIAN, IF UNABLE TO PLACE AN ONSTAR CALL IN THE IGNITION ON MODE AFTER THE ONSTAR CANADA UPGRADE TO CONTACT THE GM TECHNICAL ASSISTANCE CENTER ONSTAR GROUP FOR FURTHER ASSISTANCE. Read More »
This preliminary informational bulletin provides information on GM is implementing a new service strategy that uses a set of universal coaxial repair kits to service vehicles. Read More »
This informational bulletin provides information on Part Restriction and Ordering Process Information for OnStar Vehicle Communication Interface Modules (VCIM) (GMNA Only) Read More »
This Preliminary Information communication provides information to the technician about vehicle's odometer appears to be inaccurate relative to a known distance traveled. Technician should obtain a hand-held GPS unit to test the odometer. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Diagnostic Trouble Code B101D stored in Telematics Communication Interface Control Module. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may OnStar inoperative and Navigation/GPS/Compass issues. Technician may find Diagnostic Trouble Codes B101D sym 3C and or F0. Read More »
This Preliminary Information communication provides information to the technician about vehicles that are travelling from Canada to the United States. While in the United States they are unable to receive Turn-by-Turn directions. Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a frequent "off route" messages while following Turn by Turn route. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have at times the XM Traffic or Weather for the local area takes several minutes to update and may read "NO DATA" or "UPDATING" during ... Read More »
This Preliminary Information communication provides information to the technician about vehicle that may have an OnStar system that has progression tones when pressing the blue or red button. Read More »
This Preliminary Information communication provides information to the technician on how to diagnose and repair vehicles that may have an OnStar Turn-By-Turn Navigation the system that is inoperative. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may a helicopter type noise when a rear window is lowered. Read More »
This technical bulletin provides diagnostic and repair information on performing an oil consumption test and/or installing piston and piston ring kit to correct a customer concern for excessive oil consumption. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Malfunction Indicator Lamp on or engine misfire, rough idle, extended crank, or crank no start in some cases. Read More »
This Preliminary Information communication provides information to the technician of part numbers that are missing from the service information documents. Read More »
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
This Preliminary Information communication provides information to the technician about vehicles with the service engine soon lamp that comes on. Technician may find Diagnostic Trouble Code U0101. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
This warranty administration bulletin provide policy information on warranty and policy exchange program for electronic products for U.S. and Canada dealers only. Read More »
This Warranty Admin bulletin provides retail and wholesale service personnel with the policies/procedures and the warranty transaction submission procedures that support the Personal Property Damage process. Read More »
This informational bulletin provides information on comebacks prevention information and using customer concern verification sheets (CCVS). Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDE POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
THIS PRELIMINARY INFORMATIONAL BULLETIN PROVIDES A PROCEDURE FOR APPLYING 2 WAY TAPE AND SPLASH GUARDS TO CORRECT A CONDITION OF DUST INTRUSION INTO THE PASSENGER COMPARTMENT. Read More »
THIS INFORMATIONAL BULLETIN UPDATES THE PART INFORMATION OF A INSULATOR SERVICE PART FOR PREVENTION OF LIFTGATE RUST/CORROSION AT CENTER APPLIQUE. Read More »
THIS WARRANTY ADMINISTRATION BULLETIN PROVIDES INFORMATION ON GM?S POLICY ON PERFORMING GM COVERED VEHICLE SERVICES AND MAINTENANCE ON VEHICLES ORIGINATING/SOLD IN CANADA. Read More »
This informational bulletin provides information on what is needed to be prepared for TAC, caller preparedness and checklists and contacting U.S. Read More »
This informational bulletin provides information on New Vehicle Pre-Delivery Inspection (PDI) - Delivering Quality Vehicles and Generating Higher CSi Scores Read More »
This warranty informational bulletin provides a list of all the required operating procedures and explains them out to what is acceptable and not. Read More »
This informational bulletin provides Information Regarding Servicing Components Located Near SIR Components and how to properly disable the SIR system for repairs at or near Read More »
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only) Read More »
This Preliminary Information communication provides information to the technician on the step to diagnose and repair vehicles that may have engine misfire and check engine light with any or all cylinder misfires only on deceleration. Read More »
This informational bulletin announces the availability of a insulator service part for prevention of liftgate rust/corrosion at rear center applique Read More »
This preliminary informational bulletin provides repair information to correct a customer concern of loss of power steering assist, hard to steer, and/or "Service Power Steering" message on in DIC. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an intermittent no crank, no start, or start stall concern with the security light coming on. Read More »
This preliminary informational bulletin provides repair information to correct a customer concern of slip or no reverse or 3rd gear, no forward, MIL illuminated, DTC P0776 set. Read More »
This informational bulletin provides dealership personnel with Global Warranty Management (GWM), Warranty Parts Center (WPC), and Parts Return Program information. Read More »
This Preliminary Information communication provides information to the technician for vehicles with an intermittent malfunction indicator lamp on, the interior lamps are inoperative and or the lift gate is inoperative. Read More »
This Preliminary Information communication provides information to the technician of part numbers that are missing from the service information documents. Read More »
This Preliminary Information communication advises the technician to follow this Preliminary Information if there is a diagnostic trouble code P00C6 and or P228C set and normal Service Information diagnostics didn?t lead to a repair. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have may an intermittent Service Traction/Stability, ABS indicator or Service All wheel Drive message on the Driver Information Center. Read More »
This informational bulletin provides technicians with information to help identify the differences between what is considered a fluid leak, and what is considered seepage. Read More »
This informational bulletin provides information on dealer reimbursement procedures for Customer Assistance Center (CAC) Tier 1 and Tier 2 empowerment tools: diagnostic fee, short term rental, and up-front towing (U.S. only). Read More »
This Preliminary Information communication advises the technician what to inspect if codes P0016 and/or P0017 are setting on a properly timed engine or a condition of the vehicle cranks but will not start. Read More »
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause ... Read More »
This informational bulletin helps the technician quick reference repairs to bulletins as opposed to replacing parts that may be un necessary. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Service Engine Soon Malfunction Indicator Lamp. Technician may find Diagnostic Trouble Code P0442. Read More »
This Preliminary Information communication provides information to the technician that General Motors and General Motors of Canada Company do not support cross border sales. Read More »
12313B - Special Coverage (revised warranty information). The chrome layer on the balance chain pins may wear, allowing the chain to stretch. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This informational bulletin provides information on the release of 3 high feature v6 timing chain part kits. To help ease the ordering of large amounts of parts during service. Read More »
BUICK/CHEVROLET/GMC/PONTIAC/SATURN/SUZUKI: ALL WHEEL DRIVE SYSTEM INOPERATIVE AND DTC C0550 SET. VARIOUS CONCERNS MAY BE RELATED TO A LOW BATTERY SUCH AS BUT NOT EXCLUSIVE TO A NO CRANK OR SLOW ENGINE CRANK CONCERNS OR MAY HAVE ... Read More »
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits. Read More »
This preliminary informational bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers. Read More »
This warranty administration bulletin provides policy information on Causal Part requirements for transactions submitted to GM for payment. Read More »
this informational bulletin provides Information on Using MyBuick, MyCadillac, MyChevrolet, and MyGMC Phone Applications to Control GM Accessory Remote Start Kits. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
This Preliminary Information communication provides information to the technician about engine block that have a possible cylinder bore damage, scoring or out of round as the possible cause of engine oil consumption, misfire, cylinder ... Read More »
This informational bulletin provides information on new tools used for the Hem Flanges and how to repair and seal the flanges when the repairs are done. Read More »
This informational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm (U.S. Only) Read More »
This informational bulletin provides information on Unscheduled Supplemental Services (Including Flushing Services and Additives) and Proper Use of GM Simplified Maintenance Schedules (U.S. Only) Read More »
This preliminary informational bulletin provides a procedure to install GM accessory mud guards for vehicles with the condition of road debris on rocker panel at floor door area Read More »
This informational bulletin provides information on how to properly repair rust on the hem flange on doors for vehicles that have the condition of rust showing at hem flange Read More »
This informational bulletin provides information on Behavior of Non-Upgraded OnStar Equipped Vehicles Operating in Canada after Decommissioning of 2G CDMA Cellular Networks Read More »
This preliminary informational bulletin provides a procedure to install retainers to the carpet to correct a condition of the carpet pulling loose from under driver side body hinge pillar trim panel Read More »
This Preliminary Information communication provides information to the technician about vehicles that have had multiple repair attempts are being performed on customer?s vehicles that exhibit vibration conditions without utilizing the ... Read More »
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a ticking noise on cold start after sitting more than 6 hours. Read More »
This Preliminary Information communication provides information to the technician that Diagnostic Trouble Codes P0016, P0017, P0018, P0019, P0008 or P0009 may be set. Technician will need to inspect for loose timing chains or tensioners. Read More »
This preliminary informational bulletin adds the 2015 and 2016 Model Years to repair information to correct a customer concern of finding a wet carpet/floor in the driver or passenger footwell area. Read More »
This warranty administration bulletin provides dealership personnel with policy and procedure requirements for essential tools that include consumable parts (U.S. Only). Read More »
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. Read More »
This informational bulletin provides information for dealers/technicians on when and how to submit a Field Product Report (FPR) (U.S. Dealers Only). Read More »
This Preliminary Information communication provides information to the technician the steps on how to diagnose and repair vehicle that may have Service Engine Soon Malfunction Indicator Lamp on. Read More »
This informational bulletin provides information to assist dealership personnel with the identification of vehicle headlamp, tail lamp, license lamp or fog/driving lamp damage that are not considered warrantable. Read More »
This warranty administration bulletin provides retail and wholesale service personnel with the policies and the warranty claims submission procedures that support Labor Operation 0600014 - Suspected Tampering or Vehicle Modifications. Read More »
This informational bulletin provides dealership personnel information on unscheduled supplemental services (including flushing services and additives) and proper use of GM simplified maintenance schedules (Canada only). Read More »
This informational bulletin provides information on the PQC assembly replacement process - for dealers required to contact PQC prior to replacing an assembly (U.S. and Canada only). Read More »
This informational bulletin annouces the availability of high feature V6 timing chain kits and chain guide replacements, for repairing stretched timing chains setting DTCs P0008, P0009, P0016, P0017, P0018 and/or P0019. Read More »
This warranty administration bulletin provides information to clarify proper transaction administration of GM Dealer Empowerment Program and Goodwill Cases. Read More »
This Preliminary Information communication advises the technician that vehicles built with Regular Production Option Code (UW6) the subwoofer is only used for the Active Noise Cancellation. Read More »
This preliminary bulletin provides a procedure to repair the carpet by installing retainers, from pulling loose from the drivers body hinge pillar trim panel. Read More »
This information for Warranty administration - Changes the Service Policy and Procedures Section 1.6.2.11 and now is refered to Article 3.2. Read More »
This warranty administration bulletin provide policy information of the JOB CARD, for a repair on vehicles and what is acceptable - customer authorization; Service manager approvals and transaction authorization; Details of concern, cause ... Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory pats. Technician can check Service Information for some accessories. Read More »
12313B - Special Coverage (revised warranty information). The chrome layer on the balance chain pins may wear, allowing the chain to stretch. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an OnStar system that will not power up. Technician should turn off the ignition and cancel retained accessory power. Read More »
CADILLAC/BUICK/SATURN/PONTIAC/CHEVROLET/ GMC: DUE TO AN ABNORMAL ENGINE NOISE OR INTERNAL BY AN OIL FILTER MISAPPLICATION, FILTER DEBRIS MAY BE TRANSFERRED THROUGHOUT ENGINE AND MAY RESULT IN ENGINE DAMAGE. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
This Preliminary Information communication provides information to the technician of diagnostic instructions to take when the key will not fold into the fob or will not stay in the folded position. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have an antenna mast broken off of the roof mounted antenna base leaving the stud in the antenna base. Read More »
BUICK/CADILLAC/CHEVROLET/GMC/SAAB: SOME VEHICLES HAVE FLOOR MATS THAT ARE DIFFICULT TO FULLY SEAT ON CARPET SIDE RETAINER DUE TO FLOOR RETAINER BEING BROKEN AND VARIOUS BREAKPOINTS FOR STYLE OF RETAINER AND BECAUSE DIFFERENT STYLES OR ... Read More »
This warranty administration bulletin provides information on the Clarification of Use for Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This informational bulletin provides a list off all the issues revolving around new vehicles for a one stop place to find growing concerns around them. Read More »
This Preliminary Information communication provides information to the technician that General Motors Technical Assistance Center may ask for Global Diagnostic System 2 Session Log. Read More »
This Preliminary Information communication provides information to the technician about installing General Motors Accessory parts. Technician can check Service Information for some accessories. Read More »
This informational bulletin provides information on dealer responsibility for cargo carrying capacity labeling and the part numbers for the labels. Read More »
This warranty administrational bulletin provides information on Clarification of Use - Dealer Empowerment Labor Operations and Customer Enthusiasm Read More »
This warranty administrational bulletin provides information on courtesy transportation and roadside assistance programs offered through GM. Read More »
This preliminary informational bulletin provides technicians with diagnostic tips for a customer concern of odor emanating from HVAC system. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have heated seats inoperative. Technician may find Diagnostic Trouble Code U0209 in the Heater-Vent-Air Conditioning. Read More »
This Preliminary Information communication provides information to the technician about vehicles that have a Heater-Vent-Air Conditioning system will start blowing cold air without being requested. Read More »
This warranty administration bulletin provide policy information on a revised customer concern not duplicated/verified labor operation numbers and how to submit CCND. Read More »
