Technical Service Bulletins (TSBs) for the 2013 Optima are official communications between Kia & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - This bulletin provides information regarding the replacement of the flexible coupling in the Motor Driven Power Steering (MDPS) on some 2011-2014 MY Optima ... Read More »
TSB REV1: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION REGARDING THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY ... Read More »
PITSTOP: OILY SUBSTANCE DRIPPING FROM MDPS STEERING COLUMN - On some Optima (QF/TF/TF HEV) vehicles, the customer may complain of an oily substance dripping onto the driver?s side floorboard area, especially in areas with high ambient ... Read More »
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT CUSTOMER SATISFACTION PROGRAM (CS1604) - THIS BULLETIN PROVIDES INFORMATION REGARDING THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MOTOR DRIVEN POWER STEERING (MDPS) ON SOME 2011-2014 MY OPTIMA ... Read More »
DEALER PRINCIPAL MEMO: CS1604 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA VEHICLES. Read More »
DEALER PARTS AND SERVICE MANAGER MEMO: CS1604 - KIA MOTORS AMERICA, INC. IS CONDUCTING A CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM REGARDING THE MOTOR DRIVEN POWER STEERING (MDPS) ON ALL 2011-2013 MY AND SOME 2014 MY KIA OPTIMA ... Read More »
REQUEST FOR REIMBURSEMENT FORM: CS1604 - 2011-2013 AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS) CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE THE FLEXIBLE COUPLING IN THE MDPS REPLACED, ... Read More »
OWNER LETTER: CS1604 - CUSTOMER SATISFACTION/WARRANTY EXTENSION PROGRAM - DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA, INC. WOULD LIKE TO THANK YOU FOR YOUR PURCHASE OF A KIA OPTIMA VEHICLE. Read More »
Q AND A: CS1604 - ALL 2011-2013 MY AND SOME 2014 MY OPTIMA VEHICLES MOTOR DRIVEN POWER STEERING (MDPS) FLEXIBLE COUPLING CUSTOMER SATISFACTION / WARRANTY EXTENSION PROGRAM Read More »
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - Rev 2 - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the ... Read More »
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when ... Read More »
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when ... Read More »
TSB: ECM UPGRADE - STEERING LOGIC IMPROVEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE MDPS ECU SOFTWARE UPGRADE FOR SOME 2011 ~ 2014MY OPTIMA (TF/QF) VEHICLES, PRODUCED FROM JOB #1 THROUGH JULY 27, 2014, WHICH MAY EXPERIENCE A ... Read More »
PITSTOP: DIFFICULTY ASSEMBLING STRUT BEARING/INSULATOR - ON SOME OPTIMA VEHICLES, WHEN REPLACING THE STRUT INSULATOR OR STRUT BEARING WITH NEW PARTS YOU MAY ENCOUNTER DIFFICULTY INSTALLING THE NEW STRUT BEARING INTO PLACE ON THE INSULATOR. Read More »
PITSTOP: ALIGNMENT SPECIFICATIONS FOR OPTIMA - THIS ARTICLE PROVIDES NEW ALIGNMENT SPECIFICATIONS FOR OPTIMA (QF) VEHICLES DUE TO A MODIFICATION TO THE DESIGN OF THE FRONT SUSPENSION. Read More »
TSB: FRONT STABILIZER LINK REPLACEMENT - This bulletin provides the procedure to replace the front stabilizer links of some Optima (TF/QF), Optima Hybrid (TF HEV) and Rio (UB) vehicles, which may experience an abnormal noise emanating ... Read More »
"FRONT STABILIZER LINK REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE FRONT STABILIZER LINKS OF SOME OPTIMA (TF/QF), OPTIMA HYBRID (TF HEV) AND RIO (UB) VEHICLES, WHICH MAY EXPERIENCE AN ABNORMAL NOISE ... Read More »
PITSTOP: DIFFICULTY ASSEMBLING STRUT BEARING/INSULATOR - ON SOME OPTIMA VEHICLES, WHEN REPLACING THE STRUT INSULATOR OR STRUT BEARING WITH NEW PARTS YOU MAY ENCOUNTER DIFFICULTY INSTALLING THE NEW STRUT BEARING INTO PLACE ON THE INSULATOR. Read More »
PIT STOP: SQUEAKING NOISE FROM REAR OF VEHICLE - When addressing a customer complaint related to a squeaking sound emanating from the rear of the vehicle, and the noise can be isolated to the rear suspension, check the right and left rear ... Read More »
PIT STOP: SQUEAKING NOISE FROM REAR OF VEHICLE - When addressing a customer complaint related to a squeaking sound emanating from the rear of the vehicle, and the noise can be isolated to the rear suspension, check the right and left rear ... Read More »
PARTS BULLETIN - THETA II ENGINE SAFETY RECALL (SC147) - This bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage ... Read More »
CUSTOMER SATISFACTION BULLETIN 2016-09 - RETIRED FOR CERTAIN OPTIMA MODEL VEHICLES. SEE CUSTOMER SATISFACTION BULLETIN 2017-01. FOR OTHER OPTIMA MODELS, SEE WTY BULLETIN2017-09 (SC147) Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
OWNER NOTIFICATION LETTER (SC135) - DEAR KIA OWNER, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM REGARDING THE EVAPORATIVE CANISTER IN YOUR VEHICLE. Read More »
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - THIS BULLETIN PROVIDES INFORMATION TO INSPECT AND/OR REPLACE THE EVAPORATIVE CANISTER ASSEMBLY ON SOME OPTIMA (TF) VEHICLES, PRODUCED ... Read More »
DEALER PRINCIPAL MEMO (SC135) - ATTENTION: ALL DEALER PRINCIPALS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. Read More »
DEALER PARTS & SERVICE MANAGER MEMO (SC135) - ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. Read More »
WARRANTY BULLETIN: WTY004 - 2011-2014 MY OPTIMA (TF/QF) ENGINE SHORT BLOCK WARRANTY EXTENSION (WTY004) - THIS WARRANTY BULLETIN PROVIDES INFORMATION RELATED TO THE EXTENSION OF THE NEW VEHICLE LIMITED WARRANTY FOR THE ENGINE SHORT BLOCK ... Read More »
DEALER PARTS AND SERVICE MANAGER MEMO: WTY004 - EFFECTIVE IMMEDIATELY, KIA MOTORS AMERICA, INC. HAS EXTENDED THE WARRANTY COVERAGE OF THE KIA NEW VEHICLE LIMITED WARRANTY FOR THE SHORT BLOCK ASSEMBLY (ENGINE BLOCK, CRANKSHAFT AND ... Read More »
REQUEST FOR REIMBURSEMENT FORM: WTY004 - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. Read More »
TSB: PROPER OIL GRADE / VISCOSITY SELECTION FOR TURBO EQUIPPED VEHICLES - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE PROPER ENGINE OIL GRADE / VISCOSITY TO BE USED WHEN SERVICING VEHICLES EQUIPPED WITH A TURBOCHARGER. Read More »
PITSTOP: SMART PEDAL FEATURE - THE ?SMART PEDAL? IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. Read More »
TSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND ... Read More »
OWNER LETTER: DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2013 MY OPTIMA VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ... Read More »
DEALER PRINCIPAL MEMO: ATTENTION: ALL DEALER PRINCIPALS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND ... Read More »
DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND ... Read More »
WARRANTY BULLETIN: 2017-09.R4 - SC147 Claims Processing Procedures - This Warranty Bulletin accompanies TSB SC147 Theta II Engine Inspection and/or Replacement and is provided to dealers for specific guidance with claim administration and ... Read More »
PARTS BULLLETIN: 20201-0002 (Revision 3.1) - This bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles. Read More »
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY ... Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative ... Read More »
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced ... Read More »
PIT STOP: DTC P0456 AND CHARCOAL CANISTER LEAKS - When addressing a concern related to a DTC P0456 (Evaporative Emissions System ? Small Leak Detected), and an inspection of the vapor lines, connections and fuel cap reveal no ... Read More »
PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI) system is the placement of each fuel injector directly into the engine cylinder head assembly. Read More »
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. Read More »
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. Read More »
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. Read More »
PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI) system is the placement of each fuel injector directly into the engine cylinder head assembly. Read More »
TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM. Read More »
TSB: AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED. THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS. Read More »
TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch. Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. Read More »
PITSTOP: ABS HECU REPLACEMENT DUE TO HESITATION CONCERNS - WHEN ADDRESSING CUSTOMER CONCERNS REGARDING HESITATION FROM THE VEHICLE ON HARD ACCELERATION, TEST DRIVE THE VEHICLE TO VERIFY THE CONCERN. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: SERVICE ACTION: AVN SYSTEM UPGRADE (SA189) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM SOFTWARE OF SOME 2013MY OPTIMA (TF/QF) AND SOME 2013MY SOUL (AM) VEHICLES, TO IMPROVE BLUETOOTH? CONNECTIVITY. Read More »
PITSTOP: BLUETOOTH? ISSUES AFTER IPHONE? IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE? WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC. Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
OWNER LETTER: DEAR KIA OPTIMA OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2013 MY OPTIMA VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ... Read More »
DEALER PRINCIPAL MEMO: ATTENTION: ALL DEALER PRINCIPALS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND ... Read More »
DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND ... Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
TSB: MIL ON WITH DTC P0087 - DIAGNOSIS AND REPAIR - This bulletin provides information related to some Optima (TF/QF), Sportage (SL), Sorento (XM) and Cadenza (VG) vehicles, which may experience a malfunction indicator lamp (MIL) ... Read More »
PITSTOP: HORN CHIRP AND PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE FOB - THIS GIVES INSTRUCTIONS ON THE PROCEDURE TO FOLLOW IF YOU ENCOUNTER A CUSTOMER COMPLAINT RELATING TO THE VEHICLE NOT PRODUCING AN AUDIBLE TONE OR HORN CHIRP, AND ... Read More »
TSB: INFORMATION FOR DEALER UVO UPGRADE / RETAIL CUSTOMER - THIS BULLETIN PROVIDES THE RETAIL CUSTOMER?S PROCEDURE FOR UPGRADING THE KIA UVO (YOUR VOICE) SYSTEM. Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
PITSTOP: REMOTE START SYSTEM DIAGNOSTIC HOTLINE - When diagnosing remote start systems, refer to the table shown in this article for detailed information on applicable models, model year and system supplier; along with the applicable ... Read More »
SERVICE ACTION: FUEL DOOR ACTUATOR REPLACEMENT (SA217) - THIS BULLETIN DESCRIBES THE PROCEDURE TO REPLACE THE FUEL DOOR ACTUATOR OF SOME 2013MY OPTIMA (QF) VEHICLES, PRODUCED FROM FEBRUARY 1, 2013 ~ MARCH 14, 2013, WHICH MAY EXHIBIT AN ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB: ECM UPGRADE - STEERING LOGIC IMPROVEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE MDPS ECU SOFTWARE UPGRADE FOR SOME 2011 ~ 2014MY OPTIMA (TF/QF) VEHICLES, PRODUCED FROM JOB #1 THROUGH JULY 27, 2014, WHICH MAY EXPERIENCE A ... Read More »
TSB: UVO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2013MY SOUL (AM), SORENTO (XM), OPTIMA (TF/QF), RIO (UB) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY. Read More »
TSB: AVN SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM SOFTWARE OF SOME 2013MY OPTIMA (TF/QF) AND SOME 2013MY SOUL (AM) VEHICLES, TO IMPROVE BLUETOOTH? CONNECTIVITY. Read More »
TSB: BASE AUDIO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM AND BASE AUDIO SYSTEM SOFTWARE OF SOME 2013MY SOUL (AM), OPTIMA (TF/QF), SORENTO (XMA) AND FORTE (TD) VEHICLES, TO IMPROVE ... Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: SERVICE ACTION: AVN SYSTEM UPGRADE (SA189) - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM SOFTWARE OF SOME 2013MY OPTIMA (TF/QF) AND SOME 2013MY SOUL (AM) VEHICLES, TO IMPROVE BLUETOOTH? CONNECTIVITY. Read More »
TSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND ... Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
PITSTOP: TF/QF PANORAMA RESET/INITIALIZATION PROCEDURE - This article explains the instructions for resetting the "one-touch" open/close feature of the sunshade and/or panorama sunroof. Read More »
TSB: PANORAMA SUNROOF & SUNSHADE MOTOR REPLACEMENT - This bulletin provides the procedure to replace the panorama sunroof and sunshade motors on some 2012-2013MY Optima (QF) vehicles, produced from August 9, 2011 to August 14, 2013, which ... Read More »
PITSTOP: PANORAMA SUNROOF TRIM SEAL LOOSE - OPTIMA?S PRODUCED FROM SOP TO OCTOBER 24, 2012, EQUIPPED WITH PANORAMA SUNROOF OPTION, MAY EXHIBIT A LOOSE OR SAGGING SIDE TRIM SEAL (A). Read More »
PITSTOP: ACU VARIANT CODING AFTER PARTS SUPERSESSION - KMA HAS RECEIVED REPORTS OF SOME 2011~13MY OPTIMA AND 2010~13MY FORTE VEHICLES NOT ACCEPTING THE VARIANT CODE LISTED ON KGIS, FOLLOWING REPLACEMENT OF THE AIR BAG CONTROL MODULE. Read More »
TSB: OPTIMA RIGHT HAND FENDER SPLIT REPAIR PROCEDURE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2013MY OPTIMA (QF) VEHICLES, PRODUCED FROM MAY 17, 2013 TO MAY 18, 2013, WHICH MAY EXHIBIT A SPLIT IN THE METAL ON THE INNER PORTION ... Read More »
KIA: BULLETIN IS PROVIDING CAUTIONARY INFORMATION ON INSTALLATION OF WHEN BOLT HOLES OF REAR UPPER ARM ARE NOT PROPERLY ALIGNED WITH SUBFRAME, AND BOLT MAY BECOME LOOSE. MODEL 2011-2013 OPTIMA. Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being ... Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being ... Read More »
PITSTOP: SMART PEDAL FEATURE - THE ?SMART PEDAL? IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. Read More »
TSB: DRIVER?S SIDE SEAT CUSHION COVER DETACHING - This bulletin provides information about some 2012~2013MY Optima (QF) models, produced from August 9, 2011 through April 11, 2013, which may experience a loose or disengaged driver?s side ... Read More »
PITSTOP: VENTILATED SEAT OPERATION - SOME VEHICLES ARE EQUIPPED WITH VENTILATED FRONT SEATS TO IMPROVE OCCUPANT COMFORT BY DRAWING INTERIOR VEHICLE AIR TEMPERATURE THROUGH THE SEATING SURFACES. Read More »
KIA: SOME VEHICLES WOULD HESITATE ON HARD ACCELERATION AND ELECTRONIC STABILITY CONTROL (ESC) LIGHT ILLUMINATES; WOULD NEED TO REPLACE HYDRAULIC ELECTRONIC CONTROL UNIT (HECU) WITH LATEST SOFTWARE MODULE. MODEL 2012-13 OPTIMA. Read More »
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE ... Read More »
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. Read More »
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE ... Read More »
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - THIS BULLETIN PROVIDES INFORMATION TO INSPECT AND/OR REPLACE THE EVAPORATIVE CANISTER ASSEMBLY ON SOME OPTIMA (TF) VEHICLES, PRODUCED ... Read More »
DEALER PRINCIPAL MEMO (SC135) - ATTENTION: ALL DEALER PRINCIPALS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. Read More »
DEALER PARTS & SERVICE MANAGER MEMO (SC135) - ATTENTION: ALL DEALER PARTS AND SERVICE MANAGERS, KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY EMISSIONS SERVICE CAMPAIGN / WARRANTY EXTENSION PROGRAM TO INSPECT THE EVAPORATIVE CANISTER. Read More »
TSB: UVO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2013MY SOUL (AM), SORENTO (XM), OPTIMA (TF/QF), RIO (UB) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY. Read More »
PITSTOP: BLUETOOTH? ISSUES AFTER IPHONE? IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE? WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC. Read More »
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when ... Read More »
TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA). Read More »
TSB: OPTIMA RIGHT HAND FENDER SPLIT REPAIR PROCEDURE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2013MY OPTIMA (QF) VEHICLES, PRODUCED FROM MAY 17, 2013 TO MAY 18, 2013, WHICH MAY EXHIBIT A SPLIT IN THE METAL ON THE INNER PORTION ... Read More »
PITSTOP: HORN CHIRP AND PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE FOB - THIS GIVES INSTRUCTIONS ON THE PROCEDURE TO FOLLOW IF YOU ENCOUNTER A CUSTOMER COMPLAINT RELATING TO THE VEHICLE NOT PRODUCING AN AUDIBLE TONE OR HORN CHIRP, AND ... Read More »
PITSTOP: 2013 KIA OPTIMA CUSTOMER TIPS: IN AN EFFORT TO BETTER EDUCATE AND FAMILIARIZE CUSTOMERS ABOUT SOME OF THE FEATURES IN THEIR RECENTLY PURCHASED 2013 KIA VEHICLE, KIA MOTORS AMERICA WOULD LIKE ALL DEALERSHIP SERVICE PERSONNEL TO BE ... Read More »
PITSTOP: PANORAMA SUNROOF TRIM SEAL LOOSE - OPTIMA?S PRODUCED FROM SOP TO OCTOBER 24, 2012, EQUIPPED WITH PANORAMA SUNROOF OPTION, MAY EXHIBIT A LOOSE OR SAGGING SIDE TRIM SEAL (A). Read More »
TSB: INFORMATION FOR DEALER UVO UPGRADE / RETAIL CUSTOMER - THIS BULLETIN PROVIDES THE RETAIL CUSTOMER?S PROCEDURE FOR UPGRADING THE KIA UVO (YOUR VOICE) SYSTEM. Read More »
KIA: BULLETIN IS PROVIDING CAUTIONARY INFORMATION ON INSTALLATION OF WHEN BOLT HOLES OF REAR UPPER ARM ARE NOT PROPERLY ALIGNED WITH SUBFRAME, AND BOLT MAY BECOME LOOSE. MODEL 2011-2013 OPTIMA. Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing ... Read More »
PITSTOP: TF/QF PANORAMA RESET/INITIALIZATION PROCEDURE - This article explains the instructions for resetting the "one-touch" open/close feature of the sunshade and/or panorama sunroof. Read More »
TSB: AVN SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM SOFTWARE OF SOME 2013MY OPTIMA (TF/QF) AND SOME 2013MY SOUL (AM) VEHICLES, TO IMPROVE BLUETOOTH? CONNECTIVITY. Read More »
TSB: BASE AUDIO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM AND BASE AUDIO SYSTEM SOFTWARE OF SOME 2013MY SOUL (AM), OPTIMA (TF/QF), SORENTO (XMA) AND FORTE (TD) VEHICLES, TO IMPROVE ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
TSB: PANORAMA SUNROOF & SUNSHADE MOTOR REPLACEMENT - This bulletin provides the procedure to replace the panorama sunroof and sunshade motors on some 2012-2013MY Optima (QF) vehicles, produced from August 9, 2011 to August 14, 2013, which ... Read More »
WTY - SC147 Claims Processing Procedures - REVISED - Authorization of Claims Processing for SC147 - See this bulletin for specific handling procedures regarding SC147. Read More »
TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch. Read More »
TSB: ECM UPGRADE - STEERING LOGIC IMPROVEMENT - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE MDPS ECU SOFTWARE UPGRADE FOR SOME 2011 ~ 2014MY OPTIMA (TF/QF) VEHICLES, PRODUCED FROM JOB #1 THROUGH JULY 27, 2014, WHICH MAY EXPERIENCE A ... Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
TSB: VOLUNTARY EMISSIONS SERVICE CAMPAIGN: EVAPORATIVE CANISTER INSPECTION AND/OR REPLACEMENT (SC135) - This bulletin provides information to inspect and/or replace the evaporative canister assembly on some Optima (TF) vehicles, produced ... Read More »
SERVICE ACTION: FUEL DOOR ACTUATOR REPLACEMENT (SA217) - THIS BULLETIN DESCRIBES THE PROCEDURE TO REPLACE THE FUEL DOOR ACTUATOR OF SOME 2013MY OPTIMA (QF) VEHICLES, PRODUCED FROM FEBRUARY 1, 2013 ~ MARCH 14, 2013, WHICH MAY EXHIBIT AN ... Read More »
TSB: UVO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2013MY SOUL (AM), SORENTO (XM), OPTIMA (TF/QF), RIO (UB) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY. Read More »
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when ... Read More »
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates ... Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. Read More »
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY ... Read More »
TSB: TESTING A/C COMPRESSOR FUNCTION USING GDS - This bulletin provides information on a new procedure to test A/C compressor function using the GDS. Read More »
