Technical Service Bulletins (TSBs) for the 2013 Sorento are official communications between Kia & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when ... Read More »
TSB: FRONT STRUT AND DUST COVER REPLACEMENT - This bulletin provides the procedure for replacing the front struts and dust covers on some 2011-2013MY Sorento (XM) vehicles, produced from October 26, 2009 through January 21, 2013, which ... Read More »
TSB: COMBINED TSB / SERVICE ACTION: FRONT STRUT BEARING REPLACEMENT (SA178) - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACING THE FRONT STRUT BEARINGS ON SOME 2011- 2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 THROUGH ... Read More »
TSB: FRONT STRUT AND DUST COVER REPLACEMENT - This bulletin provides the procedure for replacing the front struts and dust covers on some 2011-2013MY Sorento (XM) vehicles, produced from October 26, 2009 through January 21, 2013, which ... Read More »
PITSTOP: GRINDING OR CREAKING NOISE WHEN TURNING - THIS ARTICLE PROVIDES INFORMATION REGARDING A POTENTIAL GRINDING OR CREAKING NOISE HEARD FROM THE FRONT OF THE VEHICLE WHEN TURNING THE WHEEL QUICKLY AT SLOW SPEEDS, ON SOME 2011 - 2013MY ... Read More »
TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor ... Read More »
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento ... Read More »
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY ... Read More »
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 ... Read More »
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento ... Read More »
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY ... Read More »
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 ... Read More »
KIA 2011-2016 MY SPORTAGE : THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR ON CERTAIN ALL-WHEEL DRIVE EQUIPPED SPORTAGE VEHICLES, WILL EXHIBIT AN INOPERATIVE AWD SYSTEM WITH MALFUNCTION INDICATOR LAMP. Read More »
PARTS BULLETIN - THETA II ENGINE SAFETY RECALL (SC147) - This bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
REQUEST FOR REIMBURSEMENT FORM: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR ... Read More »
OWNER LETTER: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION - DEAR KIA SORENTO VEHICLE OWNER: KIA MOTORS AMERICA TAKES PRIDE IN PROVIDING YOU WITH HIGH QUALITY AND DEPENDABLE VEHICLES. Read More »
PITSTOP: DTC P0315 - CRANKSHAFT POSITION (CKP) SENSOR VARIATION NOT LEARNED - WHEN ENCOUNTERING A CUSTOMER COMPLAINT OF ENGINE MISFIRE WITH A MALFUNCTION INDICATOR LIGHT (MIL) ON IN THE DASH, CHECK FOR THE PRESENCE OF DTC P0315 ? ... Read More »
PITSTOP: SMART PEDAL FEATURE - THE ?SMART PEDAL? IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. Read More »
TSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND ... Read More »
OWNER LETTER: DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ... Read More »
DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND ... Read More »
DEALER PRINCIPAL MEMO: ATTENTION: KIA DEALER PRINCIPALS - Kia Motors America, Inc. is conducting a Voluntary Service Campaign on certain 2011-2013 MY Sorento vehicles with the 3. Read More »
DEALER SERVICE MANAGER MEMO: Attention: All Kia Service Managers - Kia Motors America, Inc. is conducting a Voluntary Service Campaign to upgrade the Engine Control Module (?ECM?) logic on certain 2011-2013 MY Kia Sorento vehicles ... Read More »
OWNER NOTIFICATION LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to reprogram the Engine Control Module in certain 2011-2013 model year Sorento vehicles. Read More »
TSB: 3.5 L MPI - COLD ENGINE START-UP CHATTER - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, equipped with the 3. Read More »
KIA: INFORMATION REGARDING VEHICLES EXPERIENCING MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM WHICH NEEDS TO HAVE SOFTWARE UPGRADED TO CORRECT OR PREVENT THIS CONDITION. Read More »
TSB: VCMA DIAGNOSIS - MIL ON WITH DTC P200A - This bulletin provides information for some 2011-2013MY Sorento (XMa) vehicles, equipped with a 3. Read More »
KIA: AFTER ENGINE HAS STARTED, WOULD HAVE A MALFUNCTION INDICATOR LAMP (MIL), CAUSED BY AN INOPERATIVE VCM ACTUATOR, ON SOME VEHICLES, OR AN INOPERATIVE VALVE LINKAGE IN THE INTAKE MANIFOLD ASSEMBLY. MODELS 2011-2013 SORENTO. Read More »
KIA: A REPLACEMENT PROCEDURE IS IN PLACE FOR VARIABLE CHARGE MOTION ACTUATOR (VCMA), ON SOME VEHICLES, THAT ARE EXPERIENCING ILLUMINATION MALFUNCTION INDICATOR LAMP (MIL) AND CONCERNS ABOUT DRIVABILITY. MODELS 2011-2013 SORENTO. Read More »
PITSTOP: SORENTO (XM) WITH DTC CODES P0449 OR P2422 - SOME SORENTO (XM) VEHICLES MAY SET A DTC FLOW P0449 OR P2422 WHICH MAY BE CAUSED BY SPIDER WEBS IN AND AROUND THE EVAPORATIVE EMISSIONS VENT LINES CREATING THE SET DTC. Read More »
TSB: ALTERNATOR PULLEY AND TENSIONER REPLACEMENT - THIS BULLETIN HAS BEEN REVISED TO INCLUDE ADDITIONAL INFORMATION. NEW/REVISED SECTIONS OF THIS BULLETIN ARE INDICATED BY A BLACK BAR IN THE MARGIN. Read More »
KIA: DUE TO DESIGN OF DRAIN HOLES IN VALLEY OF LAMBDA V6 ENGINES, A MISDIAGNOSE OF A POSSIBLE OIL LEAK SOURCE IN REAR MAIN SEAL OR OIL PAN, WHEN ACTUAL LEAKS COMING FROM ENGINE VALLEY,OIL FILTER HOUSING, OIL PRESSURE SWITCH, AND/OR ... Read More »
WARRANTY BULLETIN: 2017-09.R4 - SC147 Claims Processing Procedures - This Warranty Bulletin accompanies TSB SC147 Theta II Engine Inspection and/or Replacement and is provided to dealers for specific guidance with claim administration and ... Read More »
PARTS BULLLETIN: 20201-0002 (Revision 3.1) - This bulletin provides information related to the inspection and, if necessary, replacement of the engine assembly on certain 2011 to 2014 model year Optima, Sorento, and Sportage vehicles. Read More »
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY ... Read More »
PITSTOP: XM 2.4L GDI MIL ON WITH DTC ? P0269 - On some 2012-2015MY Sorento (XM) equipped with 2.4L GDI engines, the Malfunction Indicator Lamp (MIL) may illuminate with the ECM system-related DTC P0269. Read More »
PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI) system is the placement of each fuel injector directly into the engine cylinder head assembly. Read More »
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. Read More »
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. Read More »
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
KIA: A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATES WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM AND TO CORRECT CONCERN, HIGH PRESSURE FUEL PUMP, FUEL DELIVERY PIPE AND MOUNTING BOLTS WOULD BE REPLACED, IF NECESSARY. Read More »
PITSTOP: XM 2.4L GDI MIL ON WITH DTC ? P0269 - On some 2012-2015MY Sorento (XM) equipped with 2.4L GDI engines, the Malfunction Indicator Lamp (MIL) may illuminate with the ECM system-related DTC P0269. Read More »
PIT STOP: GDI INJECTOR SPRAY TIP DEPOSITS - A design feature of vehicles equipped with a Gasoline Direct Injection (GDI) system is the placement of each fuel injector directly into the engine cylinder head assembly. Read More »
TSB: ECM UPGRADE - CYLINDER CONTRIBUTION/BALANCE - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2012-2013 MY SORENTO(XM) AND 2012 MY SEDONA(VQ) VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP ... Read More »
PITSTOP: SORENTO (XM) WITH DTC CODES P0449 OR P2422 - SOME SORENTO (XM) VEHICLES MAY SET A DTC FLOW P0449 OR P2422 WHICH MAY BE CAUSED BY SPIDER WEBS IN AND AROUND THE EVAPORATIVE EMISSIONS VENT LINES CREATING THE SET DTC. Read More »
TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
TSB: 6-SPEED A/T TRANSMISSION ADAPTIVE VALUES RESET/RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE ECM/PCM. Read More »
TSB: AXLE SHAFT SERVICEABILITY BY MODEL - THIS BULLETIN HAS BEEN REVISED. THIS BULLETIN PROVIDES INFORMATION REGARDING AXLE SHAFT SERVICEABILITY FOR KIA VEHICLES EQUIPPED WITH A SIX-SPEED AUTOMATIC TRANSMISSION. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? MULTIPLE DTCS - THIS BULLETIN PROVIDES INFORMATION RELATING TO THE REPLACEMENT OF VARIOUS SHIFT SOLENOIDS ON 6-SPEED AUTOMATIC TRANSAXLES WITH DTCS P0741, P0743, P0748, P0753, P0758, P0763, P0768, ... Read More »
PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS. Read More »
TSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY ? 2015MY SORENTO (XMA) VEHICLES. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH ... Read More »
PITSTOP: BLUETOOTH? ISSUES AFTER IPHONE? IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE? WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC. Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
OWNER LETTER: DEAR KIA SORENTO OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO VEHICLES WHICH COULD OTHERWISE EXPERIENCE A DECREASE IN ... Read More »
DEALER SERVICE MANAGER MEMO: ATTENTION: ALL KIA SERVICE MANAGERS - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO UPDATE THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012-2014 MY SORENTO, 2012-2013 MY OPTIMA, AND ... Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
TSB: SERVICE ACTION: ECM UPGRADE ? MIL ON WITH DTC P0638 AND ETC MOTOR CLEANING (SA153) - This bulletin provides information related to the ECM software upgrade for some 2011-2013MY Sorento 3. Read More »
TSB: VCMA DIAGNOSIS - MIL ON WITH DTC P200A - This bulletin provides information for some 2011-2013MY Sorento (XMa) vehicles, equipped with a 3. Read More »
TSB: MIL ON WITH DTC P0087 - DIAGNOSIS AND REPAIR - This bulletin provides information related to some Optima (TF/QF), Sportage (SL), Sorento (XM) and Cadenza (VG) vehicles, which may experience a malfunction indicator lamp (MIL) ... Read More »
TSB: ECM UPGRADE - CYLINDER CONTRIBUTION/BALANCE - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2012-2013 MY SORENTO(XM) AND 2012 MY SEDONA(VQ) VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP ... Read More »
TSB: INFORMATION FOR DEALER UVO UPGRADE / RETAIL CUSTOMER - THIS BULLETIN PROVIDES THE RETAIL CUSTOMER?S PROCEDURE FOR UPGRADING THE KIA UVO (YOUR VOICE) SYSTEM. Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
TECH TIP: Finding the correct wiring diagram for reverse input into audio head unit - If this vehicle is equipped with Navigation, then see wiring diagram for ?Back-Up Lamps? and you will see the Back-Up input into the audio unit. Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB: ECU UPGRADE ? MIL ON WITH DTC(s) P0420/P0171 - This bulletin provides information related to the ECU software upgrade for some 2012~2015MY Optima (QF) vehicles, produced from August 12, 2011 to October 2, 2015, some 2012~2015MY ... Read More »
TSB: UVO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2013MY SOUL (AM), SORENTO (XM), OPTIMA (TF/QF), RIO (UB) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY. Read More »
TSB: BASE AUDIO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM AND BASE AUDIO SYSTEM SOFTWARE OF SOME 2013MY SOUL (AM), OPTIMA (TF/QF), SORENTO (XMA) AND FORTE (TD) VEHICLES, TO IMPROVE ... Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: VOLUNTARY SERVICE CAMPAIGN: ECM UPGRADE - MIL ON WITH DTC P0087 (SC114) - THIS BULLETIN PROVIDES INFORMATION RELATED TO AN ECM SOFTWARE UPDATE FOR THE ENGINE CONTROL UNIT (ECU) IN CERTAIN 2012~2014MY SORENTO, 2012~2013MY OPTIMA, AND ... Read More »
VOLUNTARY SERVICE CAMPAIGN - ECM LOGIC UPGRADE ? SORENTO (XMA) 3.5L MPI (SC106) - This bulletin provides information related to an upgrade of the ECM software on some 2011~2013MY Sorento (XMa) vehicles, produced from July 12, 2010 through ... Read More »
KIA: INFORMATION REGARDING VEHICLES EXPERIENCING MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATING WITH ELECTRONIC CONTROL MODULE (ECM) SYSTEM WHICH NEEDS TO HAVE SOFTWARE UPGRADED TO CORRECT OR PREVENT THIS CONDITION. Read More »
TSB: SERVICE ACTION: ECM UPGRADE ? MIL ON WITH DTC P0638 AND ETC MOTOR CLEANING (SA153) - This bulletin provides information related to the ECM software upgrade for some 2011-2013MY Sorento 3. Read More »
TSB: ALTERNATOR PULLEY AND TENSIONER REPLACEMENT - THIS BULLETIN HAS BEEN REVISED TO INCLUDE ADDITIONAL INFORMATION. NEW/REVISED SECTIONS OF THIS BULLETIN ARE INDICATED BY A BLACK BAR IN THE MARGIN. Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
TSB: WINDSHIELD WASHER PUMP INLET FILTER REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATING TO POSSIBLE FOREIGN DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. Read More »
PITSTOP: PANORAMIC SUNROOF DUST SEAL REPLACEMENT - THIS ARTICLE INCLUDES PROCEDURES FOR DIAGNOSING A PANORAMIC SUNROOF ASSEMBLY WITH TORN DUST SEALS. Read More »
WARRANTY BULLETIN: WTY003 - 2011-2015 MY SORENTO DRIVER'S FRONT AIRBAG CLOCK SPRING ASSEMBLY WARRANTY EXTENSION (WTY003) - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON ... Read More »
OWNER LETTER: WTY003 - DEAR KIA SORENTO OWNER: KIA IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY TO 15 YEARS WITH UNLIMITED MILEAGE, STARTING FROM THE DATE OF FIRST SERVICE. Read More »
TSB: AIRBAG WARNING LIGHT ON - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE REPLACEMENT OF THE CLOCK SPRING ASSEMBLY ON 2011MY ? 2015MY SORENTO (XMA) VEHICLES. Read More »
DEALER PRINCIPAL MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH 12/17/2014, TO FIFTEEN ... Read More »
REQUEST FOR REIMBURSEMENT FORM: WTY003 - IF YOU HAVE PAID TO HAVE THE AIRBAG CLOCK SPRING ASSEMBLY REPLACED, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR SOME OR ALL OF THAT EXPENSE. Read More »
DEALER PARTS AND SERVICE MANAGER MEMO: WTY003 - KIA MOTORS AMERICA, INC. IS EXTENDING THE WARRANTY COVERAGE FOR THE DRIVER?S FRONT AIRBAG CLOCK SPRING ASSEMBLY ON THE 2011-2015 MY SORENTO VEHICLES, MANUFACTURED FROM 10/24/2009 THROUGH ... Read More »
PITSTOP: RATTLE FROM THE RIGHT AND/OR LEFT SIDE OF DASHBOARD - SOME CUSTOMERS MAY COMPLAIN OF A RATTLE TYPE NOISE COMING FROM THE RIGHT AND/OR LEFT SIDE OF THE DASH WHILE DRIVING AT HIGHWAY SPEEDS. Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
SC141 - SORENTO OWNER LETTER - Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to apply additional anti-corrosion material to the underbody components of certain 2011-2014 MY Sorento vehicles ... Read More »
TSB: SC141 - SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL - To improve customer satisfaction, Kia is launching this service campaign to apply additional anti-corrosion material to the underbody components of ... Read More »
TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being ... Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
PITSTOP: HORN ANSWER BACK OR PARKING LAMPS INOP WHEN LOCKING DOORS WITH RKE/SMK FOB - When addressing a customer complaint related to an inoperative parking light confirmation flash, and/or audible answer back when locking the vehicle ... Read More »
TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being ... Read More »
PITSTOP: SMART PEDAL FEATURE - THE ?SMART PEDAL? IS AN INTEGRAL PART OF THE ENGINE MANAGEMENT SYSTEM (EMS) FUNCTIONALITY WHICH MONITORS AND PREVENTS THE SIMULTANEOUS ACTIVATION OF ACCELERATOR AND BRAKE PEDALS. Read More »
TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor ... Read More »
SC148OWNER - OWNER NOTIFICATION LETTER -Notifying owners that Kia is conducting a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011-2015 MY Sorento ... Read More »
SC148DP - DEALER PRINCIPAL NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 - 2015 MY ... Read More »
SC148DPSM - DEALER PARTS & SERVICE MANAGER NOTIFICATION LETTER - Notifies dealer principals of a Voluntary Service Campaign to inspect, clean, and seal, or if necessary, replace the rear wheel speed sensor housing covers on certain 2011 ... Read More »
TSB: 2WD HUB/REAR WHEEL SPEED SENSOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE REAR WHEEL HUBS OF SOME OF SORENTO (XMA) VEHICLES, PRODUCED FROM JOB #1 THROUGH APRIL 4TH, 2012, WHICH MAY EXPERIENCE A DIAGNOSTIC ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, produced from October 26, 2009 to November 5, 2012, which may exhibit a concern related to ... Read More »
PITSTOP: VENTILATED SEAT OPERATION - SOME VEHICLES ARE EQUIPPED WITH VENTILATED FRONT SEATS TO IMPROVE OCCUPANT COMFORT BY DRAWING INTERIOR VEHICLE AIR TEMPERATURE THROUGH THE SEATING SURFACES. Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN RELATED TO ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - This bulletin provides information related to some 2011-2013MY Sorento (XMa) vehicles, produced from October 26, 2009 to November 5, 2012, which may exhibit a concern related to ... Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - REVISED - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN ... Read More »
TSB: REAR WHEEL SPEED SENSOR HOUSING COVER INSPECTION AND/OR REPLACEMENT (SC148) - VOLUNTARY SERVICE CAMPAIGN - This bulletin provides the procedure on how to inspect, clean and seal or, if necessary, replace the rear wheel speed sensor ... Read More »
BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE ... Read More »
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. Read More »
TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE BELOW FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUATE ... Read More »
REQUEST FOR REIMBURSEMENT FORM: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION PROGRAM - IF YOU HAVE PAID TO HAVE YOUR ENGINE REPAIRED/REPLACED DUE TO CONNECTING ROD FAILURE, YOU MAY BE ELIGIBLE FOR REIMBURSEMENT FOR ... Read More »
OWNER LETTER: WTY008 - 2012-2014 MY SORENTO 2.4L GDI ENGINE WARRANTY EXTENSION - DEAR KIA SORENTO VEHICLE OWNER: KIA MOTORS AMERICA TAKES PRIDE IN PROVIDING YOU WITH HIGH QUALITY AND DEPENDABLE VEHICLES. Read More »
TSB: UVO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2013MY SOUL (AM), SORENTO (XM), OPTIMA (TF/QF), RIO (UB) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY. Read More »
TSB: AWD SYSTEM HYDRAULIC ACTUATOR REPLACEMENT - THIS BULLETIN PROVIDES THE PROCEDURE FOR REPLACEMENT OF THE HYDRAULIC ACTUATOR OF SOME ALL-WHEEL DRIVE (AWD) EQUIPPED 2011~2016MY SPORTAGE (SL) VEHICLES, PRODUCED FROM MAY 6, 2010 THROUGH ... Read More »
PITSTOP: BLUETOOTH? ISSUES AFTER IPHONE? IOS 8 SOFTWARE UPDATE - THIS ARTICLE PROVIDES INFORMATION RELATED TO POSSIBLE BLUETOOTH CONCERNS WHEN USING AN IPHONE? WITH IOS 8.X (IOS 8, 8.0.1, 8.0.2, 8.1, 8.1.2, 8.1.3, ETC. Read More »
TSB: SEAT BACK COVER REMOVAL PROCEDURE - THIS BULLETIN OUTLINES THE PROCEDURE FOR THE REMOVAL OF THE FRONT SEAT BACK COVERS ON OPTIMA (QF) AND SORENTO (XMA). Read More »
TSB: SECOND ROW SEAT INOPERATIVE OR DIFFICULT TO RELEASE - REVISED - THIS BULLETIN PROVIDES INFORMATION RELATED TO SOME 2011-2013MY SORENTO (XMA) VEHICLES, PRODUCED FROM OCTOBER 26, 2009 TO NOVEMBER 5, 2012, WHICH MAY EXHIBIT A CONCERN ... Read More »
PITSTOP: PANORAMIC SUNROOF DUST SEAL REPLACEMENT - THIS ARTICLE INCLUDES PROCEDURES FOR DIAGNOSING A PANORAMIC SUNROOF ASSEMBLY WITH TORN DUST SEALS. Read More »
PITSTOP: RATTLE FROM THE RIGHT AND/OR LEFT SIDE OF DASHBOARD - SOME CUSTOMERS MAY COMPLAIN OF A RATTLE TYPE NOISE COMING FROM THE RIGHT AND/OR LEFT SIDE OF THE DASH WHILE DRIVING AT HIGHWAY SPEEDS. Read More »
TSB: WINDSHIELD WASHER PUMP INLET FILTER REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATING TO POSSIBLE FOREIGN DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. Read More »
PITSTOP: 2013 KIA SORENTO CUSTOMER TIPS: IN AN EFFORT TO BETTER EDUCATE AND FAMILIARIZE CUSTOMERS ABOUT SOME OF THE FEATURES IN THEIR RECENTLY PURCHASED 2013 KIA VEHICLE, KIA MOTORS AMERICA WOULD LIKE ALL DEALERSHIP SERVICE PERSONNEL TO ... Read More »
TSB: INFORMATION FOR DEALER UVO UPGRADE / RETAIL CUSTOMER - THIS BULLETIN PROVIDES THE RETAIL CUSTOMER?S PROCEDURE FOR UPGRADING THE KIA UVO (YOUR VOICE) SYSTEM. Read More »
TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software ... Read More »
TSB: 6 SPD A/T SOLENOID REPLACEMENT ? DTC P0741 - This bulletin provides information relating to the replacement of the Damper Clutch (D/C) Solenoid on 6-speed automatic transaxles with DTC P0741 (active or history), instead of replacing ... Read More »
TSB: BASE AUDIO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE NAVIGATION SYSTEM AND BASE AUDIO SYSTEM SOFTWARE OF SOME 2013MY SOUL (AM), OPTIMA (TF/QF), SORENTO (XMA) AND FORTE (TD) VEHICLES, TO IMPROVE ... Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
TSB: NAVIGATION HEAD UNIT SD CARD REPLACEMENT - THIS BULLETIN DESCRIBES THE SD CARD EXCHANGE/REPLACEMENT PROCEDURE RELATED TO ERROR MESSAGES THAT MAY BE DISPLAYED ON THE NAVIGATION SCREEN WHEN THE INCORRECT SD CARD IS INSERTED. Read More »
PITSTOP: NAVIGATION HEADUNIT AND SD CARD COMPATIBILITY - THIS ARTICLE PROVIDES INFORMATION IN REGARDS TO POSSIBLE COMPATIBILITY ISSUES BETWEEN NAVIGATION HEAD UNITS AND SD CARDS WHEN REPLACING HEAD UNITS FOR MULTIMEDIA ISSUES. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
WTY - SC147 Claims Processing Procedures - REVISED - Authorization of Claims Processing for SC147 - See this bulletin for specific handling procedures regarding SC147. Read More »
DEALER PRINCIPAL MEMO: ATTENTION: KIA DEALER PRINCIPALS - Kia Motors America, Inc. is conducting a Voluntary Service Campaign on certain 2011-2013 MY Sorento vehicles with the 3. Read More »
DEALER SERVICE MANAGER MEMO: Attention: All Kia Service Managers - Kia Motors America, Inc. is conducting a Voluntary Service Campaign to upgrade the Engine Control Module (?ECM?) logic on certain 2011-2013 MY Kia Sorento vehicles ... Read More »
OWNER NOTIFICATION LETTER: Dear Kia Sorento Owner: Kia Motors America, Inc. is conducting a Voluntary Service Campaign to reprogram the Engine Control Module in certain 2011-2013 model year Sorento vehicles. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use. Read More »
TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Read More »
TSB: UVO SYSTEM UPGRADE - THIS BULLETIN PROVIDES THE PROCEDURE FOR UPGRADING THE UVO SYSTEM ON SOME 2013MY SOUL (AM), SORENTO (XM), OPTIMA (TF/QF), RIO (UB) AND SPORTAGE (SL) VEHICLES TO IMPROVE BLUETOOTH CONNECTIVITY. Read More »
VOLUNTARY SERVICE CAMPAIGN - ECM LOGIC UPGRADE ? SORENTO (XMA) 3.5L MPI (SC106) - This bulletin provides information related to an upgrade of the ECM software on some 2011~2013MY Sorento (XMa) vehicles, produced from July 12, 2010 through ... Read More »
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - This bulletin provides the procedure to replace the evaporator temperature sensor of some 2011-2014MY Optima (TF/QF) and 2011-2013MY Sorento (XMa) vehicles ONLY (see production dates ... Read More »
TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Read More »
PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. Read More »
TSB: A/C EVAPORATOR FREEZE-UP DURING EXTENDED DRIVE - THIS BULLETIN PROVIDES THE PROCEDURE TO REPLACE THE EVAPORATOR TEMPERATURE SENSOR OF SOME OPTIMA (TF/QF) AND SORENTO (XMA) VEHICLES (SEE PRODUCTION DATES ON PAGE 3), WHICH MAY ... Read More »
TSB: TESTING A/C COMPRESSOR FUNCTION USING GDS - This bulletin provides information on a new procedure to test A/C compressor function using the GDS. Read More »
TECH TIP: DTC P200A returns after VCMA replacement and reflash procedure - Test the vehicle battery with the GR8. If the battery fails the test then it should be replaced and the VCMA relearn procedure should be performed with the GDS. Read More »
