Technical Service Bulletins (TSBs) for the 2016 CX-5 are official communications between Mazda & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Read More »
SOME CUSTOMERS MAY COMPLAIN ABOUT A VIBRATION THAT IS FELT THROUGH THE FLOOR, SEAT AND/OR STEERING WHEEL WHILE DRIVING UNDER MODERATE ACCELERATION, AT SPEEDS OF APPROX. 25 - 30 MPH (40 - 50 KM/H). Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance.This concern may be caused by an insufficient wear resistance of the steering wheel surface. Read More »
SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3? EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE. Read More »
Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, ... Read More »
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. Read More »
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. Read More »
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. Read More »
WHILE DRIVING AT LOW SPEEDS, SOME VEHICLES MAY EXHIBIT A CHATTERING / RATTLING TYPE NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A REAR DIFFERENTIAL BEARING FAILURE. Read More »
Some vehicles with the electric parking brake (EPB) may exhibit rear brake dragging, resulting in brake noise and abnormal outer brake pad wear.The vehicle may also roll momentarily when starting from a stand-still with the EPB applied. Read More »
SOME VEHICLES MAY EXHIBIT REAR BRAKE DRAGGING, RESULTING IN BRAKE NOISE AND ABNORMAL OUTER BRAKE PAD WEAR. THIS MAY BE CAUSED WHEN THE ELECTRONIC PARKING BRAKE (EPB) DOES NOT RELEASE COMPLETELY. Read More »
IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE. Read More »
IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE. Read More »
SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY ... Read More »
WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. Read More »
SOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME. Read More »
SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »
SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).?P0842:00 - OIL PRESSURE SWITCH NO. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).?P0842:00 - OIL PRESSURE SWITCH NO. Read More »
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »
IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. Read More »
WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF ... Read More »
WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF ... Read More »
SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »
WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS. Read More »
THE 2016 CX-9 WITH THE SKYACTIV?-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV? OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITH-OUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). Read More »
IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. Read More »
INTERMITTENT NO CRANK/NO START. SOME CUSTOMERS MAY COMPLAIN ABOUT AN INTERMITTENT NO CRANK/NO START. THIS MAY BE CAUSED BY INSTRUMENT PANEL WIRING HARNESS CONNECTOR C-11 NOT FULLY SEATED (LOCKED). Read More »
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. ? P0015:00 - EXHAUST CMP TIMING OVER-RETARDED ? P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »
FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. ? P0015:00 - EXHAUST CMP TIMING OVER-RETARDED ? P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. ? P0015:00 - EXHAUST CMP TIMING OVER-RETARDED ? P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »
SOME CUSTOMER USING ?FLEXIBLE? SETTING FOR OIL CHANGE IN THE MAINTENANCE MONITOR MAY NOTICE THAT THE OIL CHANGE DUE NOTIFICATION WILL NOT WORK BECAUSE OF IMPROPER CONTROL LOGIC OF THE PCM. THIS TSB IS APPLICABLE FOR THE FOLLOWING CASES. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. Read More »
FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. Read More »
Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. Read More »
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »
IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. Read More »
When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of ... Read More »
SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SUR-FACE OF THE HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. Read More »
Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear ... Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738).?P0842:00 - OIL PRESSURE SWITCH NO. Read More »
THE NEW SKYACTIV-DRIVE FW6A-EL AT USES ?AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ?. ONLY USE ?ATF-FZ? TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »
SOME VEHICLES MAY EXPERIENCE A LACK OF POWER DURING HARD ACCELERATION (APPROX. 6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 ?F (0 ?C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: ? SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) ? HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR ... Read More »
SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: ? SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) ? HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR ... Read More »
Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped. Read More »
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502 or later). NOTE: For 2016 CX-9 with version earlier than 59.00. Read More »
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »
WHEN PERFORMING SERVICE ON THE ELECTRIC PARKING BRAKE (EPB) SYSTEM, BE AWARE THAT SOME EPB PARTS REQUIRE UNIQUE REMOVAL/REPLACEMENT PROCEDURES. Read More »
SOME VEHICLES MAY HAVE DTC C1001:92 STORED IN MEMORY. DTC C1001:92 SETS AS A PAST RECORD FOR LOW VISIBILITY OF THE FORWARD SENSING CAMERA (FSC). IT DOES NOT MEAN THERE IS AN ACTUAL FSC DEFECT. Read More »
SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY. Read More »
WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY. Read More »
IF A CUSTOMER HAS A VEHICLE COMMUNICATION RELATED ERROR ON THEIR APP, PERFORM THE FOLLOWING: DISCONNECT THE BATTERY OR UNPLUG THE MODULE FOR AT LEAST 10 SECONDS. Read More »
OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. Read More »
INTERMITTENT NO CRANK/NO START. SOME CUSTOMERS MAY COMPLAIN ABOUT AN INTERMITTENT NO CRANK/NO START. THIS MAY BE CAUSED BY INSTRUMENT PANEL WIRING HARNESS CONNECTOR C-11 NOT FULLY SEATED (LOCKED). Read More »
LDWS OR ALH WARNING LIGHT ON WITH DTC C1001:92. SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. Read More »
MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. Read More »
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1.LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. Read More »
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is? 2017 Mazda North American Operations, U.S.A. Read More »
Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. Read More »
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging. Read More »
On December 5, 2016, Mazda Motor Corporation sent out an email launching a Mazda Diagnostic Reprogramming Tool (MDRT) service loaner program for Special Service Program (SSPA6). Read More »
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 59.00.502or later).NOTE:For 2016 CX-9 with version earlier than 59.00. Read More »
An update to the MAZDA CONNECT system is now available for download from the Mazda Global Service Support (MGSS) system. The new version number is 59.00.502. Please refer to TSB 09-017/17 for a list of improvements to the system. Read More »
All Mazda Connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready Step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin. Read More »
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.760 OR LATER).?SOME STREET NAMES IN CANADA ARE NOT DISPLAYED. Read More »
ALL MAZDA CONNECT VEHICLES IN NEW CAR INVENTORY MUST BE UPDATED TO THIS SOFTWARE VERSION LISTED BELOW IN THIS TSB AS PART OF THE NEW CAR READY STEP 3 PROCESS. MAKE SURE THE NEW VEHICLE SPECIALIST RECEIVES A COPY OF THIS BULLETIN. Read More »
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).?SOME STREET NAMES IN CANADA ARE NOT DISPLAYED. Read More »
MAZDA CONNECT SOFTWARE VERSION 55.00.760 IS NOW AVAILABLE ON MS3. USE THIS VERSION FOR ALL MAZDA CONNECT UPDATES, INCLUDING OPEN SSP98 VEHICLES. IF SSP98 IS CLOSED, USE TSB 09-024/16 TO REPAIR THE VEHICLES. Read More »
SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. Read More »
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). Read More »
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.750 OR LATER). ? NAVIGATION OR OTHER SCREEN TURN BLACK, FREEZE OR REBOOT. ? SYSTEM DOES NOT RECOGNIZE USB/SD CARD. Read More »
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.650A OR LATER). FOR ALL VEHICLES: ? NAVIGATION OR OTHER SCREEN FREEZES OR REBOOTS. Read More »
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). Read More »
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Read More »
SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SUR-FACE OF THE HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. Read More »
WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS. SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SURFACE OF HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF POOR APPEARANCE. Read More »
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »
WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. Read More »
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. Read More »
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead. Read More »
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR). Read More »
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »
AIR BUBBLES TRAPPED INSIDE WINDSHIELD. SOME VEHICLES MAY EXHIBIT SMALL AIR BUBBLES AROUND UPPER LEFT CORNER OF WINDSHIELD. AN IMPROPER PRODUCTION PROCESS CAUSED REMAINING AIR TO BE TRAPPED BETWEEN GLASS AND THE INTERMEDIATE FILM. Read More »
SOME VEHICLES MAY EXHIBIT SMALL AIR BUBBLES AROUND THE UPPER LEFT CORNER OF THE WINDSHIELD. AN IMPROPER PRODUCTION PROCESS CAUSED REMAINING AIR TO BE TRAPPED BETWEEN THE GLASS AND THE INTERMEDIATE FILM. Read More »
SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »
Mazda Motor Corporation has decided to conduct a Special Service Program (SSP) on certain 2016 CX-5 vehicles built from November 1, 2014 through May 13, 2016. Read More »
When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. Read More »
Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. Read More »
SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »
SOME VEHICLES MAY EXHIBIT RUST OR BLISTERING ON THE INNER SIDE OF THE LIFTGATE/TRUNK LID, WHERE IT CONTACTS THE WEATHERSTRIP (AS SHOWN BELOW). Read More »
SOME CUSTOMERS MAY NOTICE THAT THE AUDIO PANEL (OR CENTER PANEL) IS WRINKLED OR PEELING AT THE EDGES, CAUSING A POOR APPEARANCE CONCERN.PROTECTIVE TAPE HAS BEEN ADDED TO THE AUDIO PANEL TO ELIMINATE THIS CONCERN. Read More »
SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE OF THE PASSENGER AND/OR DRIVER SIDE A-PILLAR TRIM. THE LOWER PORTION OF THE TRIM MAY BECOME DISTORTED (AS SHOWN BELOW) DUE TO HIGH TEMPERATURES. Read More »
STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »
SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. Read More »
CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Read More »
SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. Read More »
SOME VEHICLES MAY EXHIBIT RUST (A) ON THE LIFTGATE OPENING AROUND THE LEFT AND/OR RIGHT SIDE STOPPER (B). THE PAINT IN THIS AREA MAY BE THINNER THAN NORMAL DUE TO PRODUCTION VARIANCES. Read More »
SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Read More »
SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE OF THE PASSENGER AND/OR DRIVER SIDE A-PILLAR TRIM. THE LOWER PORTION OF THE TRIM MAY BECOME DISTORTED (AS SHOWN BELOW) DUE TO HIGH TEMPERATURES. Read More »
SOME VEHICLES MAY HAVE A REAR CONSOLE LID THAT CANNOT BE LOCKED DUE TO A BROKEN LATCH (A). THE REAR CONSOLE LID LATCH MAY BE BROKEN BY EXCESSIVE FORCE APPLIED TO THE LID. Read More »
SOME VEHICLES MAY HAVE A REAR CONSOLE LID THAT CANNOT BE LOCKED DUE TO A BROKEN LATCH (A). THE REAR CONSOLE LID LATCH MAY BE BROKEN BY EXCESSIVE FORCE APPLIED TO THE LID. Read More »
SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. Read More »
SOME VEHICLES MAY EXHIBIT THE ACCELERATOR PEDAL HINGE SEPARATING FROM THE BASE IN COLD TEMPERATURES BELOW 32 DEGREES FAHRENHEIT (0 DEGREES CELSIUS).THE ACCELERATOR PEDAL HAS BEEN CHANGED TO INCREASE DURABILITY. Read More »
SOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION. Read More »
Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). This is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim. Read More »
Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the ... Read More »
SOME VEHICLES EQUIPPED WITH A 40:20:40 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. Read More »
FRONT POWER SEATS DO NOT SLIDE BACK AND FORTH. SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. Read More »
SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. Read More »
Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (A) while the seat is occupied. Read More »
Some vehicles may have DTC C1001:92 stored in memory. DTC C1001:92 sets as a past record for low visibility of the Forward Sensing Camera (FSC). It does not mean there is an actual FSC defect. Read More »
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
Some customers may notice that the Lane Departure Warning System (LDWS) and High Beam Control (HBC) (amber) warning lights are on when they start driving around dusk or dawn under low temperatures. Read More »
BSM SYSTEM VEHICLE DETECTION HAS CHANGED. ALTHOUGH THE OVERALL FUNCTION IS THE SAME AS PREVIOUS VEHICLES, VEHICLE DETECTION IS DIFFERENT. FOR DETAILED BSM SYSTEM INFORMATION, REFER TO SERVICE HIGHLIGHTS. Read More »
RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNER?S MANUAL. Read More »
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
SOME VEHICLES MAY EXHIBIT BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH? HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM ... Read More »
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR). Read More »
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
SOME CUSTOMERS MAY COMPLAIN ABOUT A RATTLE TYPE NOISE COMING FROM THE REAR OF THE VEHICLE WHEN DRIVING ON ROUGH ROADS. THIS MAY BE CAUSED BY A LOOSE SPARE TIRE JACK. Read More »
AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS. Read More »
AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS. Read More »
WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS. SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SURFACE OF HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF POOR APPEARANCE. Read More »
2013-16 MX-5/MIATA CLUB AND LAUNCH EDITION - SERVICE PARTS INFORMATION. CERTAIN PARTS USED ON 2013-2016 MX-5/MIATA CLUB AND LAUNCH EDITIONS WERE ADDED BY MNAO'S PORT FACILITIES OR DEALERS AND ARE NOT SHOWN IN THE BEPC. Read More »
MAZDA CONNECT SHUTS DOWN AND DOES NOT REBOOT. SOME VEHICLES MAY EXPERIENCE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITH A FEW MINUTES AFTER IGNITION IS TURNED ON, AND WILL NOT REBOOT. Read More »
SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. Read More »
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS. Read More »
IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version. Read More »
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »
Some customers may complain about the "wrong" phone is connected to the infotainment system. MAZDA CONNECT bluetooth will connect all profiles to devices in order of priority if the last device is not available. Read More »
When monitoring the resistance of the air bag modules and pre-tensioner seat belts, the Mazda Modular Diagnostic System (M-MDS) may display a value of only 1/100th of the actual resistance value. Read More »
HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. Read More »
SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. Read More »
Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. Read More »
SOME CUSTOMERS MAY REPORT THAT WHEN USING THEIR IPHONE WITH BLUETOOTH AUDIO THAT THEY CANNOT SELECT A NEW SONG OR A DIFFERENT SONG WILL PLAY. Read More »
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 56.00.760 OR LATER).?SOME STREET NAMES IN CANADA ARE NOT DISPLAYED. Read More »
AFTER PANDORA V7.0 WAS RELEASED ON MARCH 7TH, THE FOLLOWING PROBLEMS HAVE BEEN FOUND ON VEHICLE WITH MAZDA CONNECT.NAVIGATION VOICE GUIDANCE WILL SKIP AND CUT OUT LOSING MANY WORDS. Read More »
SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 55.00.753 OR LATER). Read More »
Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. Read More »
SOME CUSTOMERS MAY COMPLAIN OF A CREAKING NOISE WHEN DRIVING THROUGH A DIP OR BUMP IN THE ROAD WHILE ACCELERATING. THIS OCCURS WHEN THE VEHICLE IS COLD AND CANNOT BE DUPLICATED ONCE THE VEHICLE IS AT NORMAL OPERATING TEMPERATURE. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT STRUT BEARING (A) WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. Read More »
Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. Read More »
Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. Read More »
? After installing the new Forward Sensing Camera (FSC), frequency of the disabled function with the LDWS/HBC warning lights ON due to foggy FSC lens will be reduced. Read More »
PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. Read More »
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. Read More »
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR. UNDER CERTAIN DRIVING CONDITIONS, THE FORWARD SENSING CAMERA (FSC) MAY DETECT A DIRTY WINDSHIELD (NOT CLEAR). Read More »
IF YOU ENCOUNTER A 2013-2016 CX-5 WITH DTC P011A WITH OVERHEATING AND/OR NO HEAT FROM THE HEATER, COMPARE THE HEATER PERFORMANCE TO ANOTHER CX-5. Read More »
IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. Read More »
SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING 2 SYMPTOMS, EVEN THOUGH THE WINDSHIELD IS CLEAR: 1. LANE DEPARTURE WARNING SYSTEM (LDWS) WARNING LIGHT TURNS ON AT IDLE. Read More »
SOME VEHICLES MAY EXPERIENCE THE MAZDA CONNECT INFOTAINMENT SYSTEM SHUTTING DOWN WITHIN A FEW MINUTES AFTER THE IGNITION IS TURNED ON, AND WILL NOT REBOOT. IT WILL ONLY REBOOT AFTER THE IGNITION IS TURNED OFF AND THEN ON AGAIN. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. ? P0015:00 - EXHAUST CMP TIMING OVER-RETARDED ? P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE ... Read More »
SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 ?F (0 ?C). ? P0116:00: ECT SENSOR NO. Read More »
MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. Read More »
SOME CUSTOMER USING ?FLEXIBLE? SETTING FOR OIL CHANGE IN THE MAINTENANCE MONITOR MAY NOTICE THAT THE OIL CHANGE DUE NOTIFICATION WILL NOT WORK BECAUSE OF IMPROPER CONTROL LOGIC OF THE PCM. THIS TSB IS APPLICABLE FOR THE FOLLOWING CASES. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. Read More »
SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 ?F (0 ?C). ? P0116:00: ECT SENSOR NO. Read More »
IN COLD WEATHER CONDITIONS OF APPROX. -4 TO 14 DEGREES F (-20 TO -10 DEGREES C), SOME VEHICLES MAY EXHIBIT THE ELECTRIC PARKING BRAKE (EPB) WARNING LIGHT ON WITH ONE OR MORE OF THE FOLLOWING DTCS PRESENT. Read More »
SOME VEHICLES MAY EXPERIENCE A LACK OF POWER DURING HARD ACCELERATION (APPROX. 6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 ?F (0 ?C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
SOME VEHICLES MAY EXHIBIT A CHECK ENGINE LIGHT ON WITH DTC P013A:00 STORED IN MEMORY. ? DTC P013A:00: HO2S SLOW RESPONSE (DURING TRANSITION FROM RICH TO LEAN) THIS CONCERN MAY BE CAUSED BY AN IMPACT FROM A SPEED-BUMP OR OTHER SOURCE, ... Read More »
SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. ? P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY ... Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). ? P0842:00 - OIL PRESSURE SWITCH NO. Read More »
SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. Read More »
Some customers may complain about the following MAZDA CONNECT Temperature Warning message: Display is too Hot. Screen performance may be decreased until it cools. Read More »
Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts. Read More »
WHEN INSTALLING A NAVIGATION SD CARD, CONFIRM THAT THE CARD IS UNLOCKED. ALSO, MAZDA DOES NOT RECOMMEND SWAPPING NAVIGATION SYSTEM SD CARDS FROM ONE VEHICLE TO ANOTHER FOR TESTING. Read More »
SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. Read More »
SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. Read More »
Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. Read More »
