Technical Service Bulletins (TSBs) for the 2017 Q7 are official communications between Audi & their dealerships that describe processes for troubleshooting or fixing certain common problems.
All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
ON AUDI VEHICLES WITH ELECTROMECHANICAL STEERING MANUFACTURED WITHIN A SPECIFIC PERIOD, IT IS POSSIBLE THAT THE SEAL ON THE POWER STEERING CONTROL UNIT WAS NOT MANUFACTURED CORRECTLY. Read More »
ON AUDI VEHICLES WITH ELECTROMECHANICAL STEERING MANUFACTURED WITHIN A SPECIFIC PERIOD, IT IS POSSIBLE THAT THE SEAL ON THE POWER STEERING CONTROL UNIT WAS NOT MANUFACTURED CORRECTLY. Read More »
RUNNING GEAR: AUDI MAGNETIC RIDE - KNOCKING NOISES FROM REAR SHOCKS ON S3 (8V) AND TTS (FV) BRAKE SYSTEM: BRAKING NOISES - BASIC PRINCIPALS FOR DIAGNOSIS AND REPAIR. Read More »
On-Hoist Inspection Section: Removed "Perform a coolant reservoir cap pressure test via ELSA -> Enter VIN # -> Repair manual Engine -> 4-Cylinder Direct Injection 1.8L; 2. Read More »
RUNNING GEAR: AUDI MAGNETIC RIDE - KNOCKING NOISES FROM REAR SHOCKS ON S3 (8V) AND TTS (FV) BRAKE SYSTEM: BRAKING NOISES - BASIC PRINCIPALS FOR DIAGNOSIS AND REPAIR. Read More »
The customer does not know how to become a Key User of the vehicle. The customer has completed the Audi connect User Management Registration and has a contract ID and form, but the remote services do not work in the vehicle. Read More »
Audi connect is not functioning and the message "Please wait.." continually appears The system might only receive a 3G cellular connection in areas with strong 4G LTE reception. Read More »
ODIS Service Version 3.0.0 is now available for installation, and that it is mandatory on all diagnostic devices used on vehicles covered by the new vehicle warranty. V3.0. Read More »
Supersedes Technical Service Bulletin Group 91 number 14-50 dated July 10, 2014. Customer may report that cracking, grinding, rattling, humming, whining, or similar interference is coming from one or more speakers. Read More »
Supersedes Technical Service Bulletin Group 97 number 10-15 dated October 20, 2010. Sporadic fault memory entries are stored in various control modules. Contacts may be widened (over 0. Read More »
Supersedes Technical Service Bulletin Group 91 number 14-69 dated November 4, 2014. The following message appears on the MMI display: "Device or cable type not supported". Read More »
Audi Technician Report that must be completed prior to customer delivery by an Audi technician. An Audi approved battery charger is recommended to prevent excessive battery discharge during inspection. Read More »
Audi Technician Report that must be completed prior to customer delivery by an Audi technician. An Audi approved battery charger is recommended to prevent excessive battery discharge during inspection. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE ISSUES WITH THE REAR SEAT ENTERTAINMENT TABLETS AND HOW TO UPDATE THE SOFTWARE OF THE TABLETS. Read More »
FIELD COMMUNICATION: IN SOME VEHICLES, THE PODS SYSTEM MAY NOT FUNCTION CORRECTLY UPON VEHICLE START-UP, AND AS A RESULT MAY NOT RECOGNIZE A FRONT PASSENGER SEAT OCCUPANT. Read More »
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL INSTRUMENT CLUSTERS THAT DO NOT HAVE SOFTWARE LEVEL 4079 AND HARDWARE LEVEL 12 OR HIGHER Read More »
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL INSTRUMENT CLUSTER PART NUMBERS AS SPECIFIED IN THE PDF BUILT PRIOR TO SOFTWARE LEVEL 0274. Read More »
The customer does not know how to become a Key User of the vehicle. The customer has completed the Audi connect User Management Registration and has a contract ID and form, but the remote services do not work in the vehicle. Read More »
THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE UPDATE TO HELP PREVENT A TICKING SOUND THAT OCCURS WHEN AERIAL 1 IS COMMUNICATING WITH THE KEY. Read More »
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING AND REPAIR INFORMATION FOR AN ISSUE THAT CAUSES THE MMI CONNECT SMARTPHONE APP TO NOT REFRESH INFORMATION OR CAUSE THE REMOTE UNLOCK AND LOCK TO FAIL. Read More »
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING AND REPAIR INFORMATION FOR AN ISSUE THAT CAUSES THE MMI CONNECT SMARTPHONE APP TO NOT REFRESH INFORMATION OR CAUSE THE REMOTE UNLOCK AND LOCK TO FAIL. Read More »
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING AND REPAIR INFORMATION FOR AN ISSUE THAT CAUSES THE MMI CONNECT SMARTPHONE APP TO NOT REFRESH INFORMATION OR CAUSE THE REMOTE UNLOCK AND LOCK TO FAIL. Read More »
THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE UPDATE TO HELP PREVENT A TICKING SOUND THAT OCCURS WHEN AERIAL 1 IS COMMUNICATING WITH THE KEY. Read More »
THIS BULLETIN EXPLAINS TO THE READER THAT A SOLUTION IS BEING DEVELOPED FOR AN ISSUE WITH THE MMI SCREEN GOING BLANK WHEN AN IPHONE IS CONNECTED, AND THAT THE VEHICLE VIN SHOULD BE SUBMITTED FOR NOTIFICATION WHEN THE SOLUTION IS READY. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DETERMINE THE STATUS OF ACTIVATION KEYS (THAT AFFECT THE FUNCTION OF AUDI DRIVE SELECT, CRUISE CONTROL, NAVIGATION, BLUETOOTH, SMARTPHONE INTERFACE AND VOICE RECOGNITION), AND HOW TO UPDATE ... Read More »
THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE UPDATE TO HELP PREVENT A TICKING SOUND THAT OCCURS WHEN AERIAL 1 IS COMMUNICATING WITH THE KEY. Read More »
THIS BULLETIN EXPLAINS TO THE READER THAT A SOLUTION IS BEING DEVELOPED FOR AN ISSUE WITH THE MMI SCREEN GOING BLANK WHEN AN IPHONE IS CONNECTED, AND THAT THE VEHICLE VIN SHOULD BE SUBMITTED FOR NOTIFICATION WHEN THE SOLUTION IS READY. Read More »
THIS PENDING SERVICE SOLUTION REQUESTS THAT THE READER SUBMIT THE VEHICLE VIN TO RECEIVE THE SOLUTION FOR AN ISSUE THAT CAUSES THE ANDROID AUTO DISPLAY TO NOT DISPLAY ACROSS THE ENTIRE MMI SCREEN. Read More »
THIS PENDING SERVICE SOLUTION REQUESTS THAT THE READER SUBMIT THE VEHICLE VIN TO RECEIVE THE SOLUTION FOR AN ISSUE THAT CAUSES THE ANDROID AUTO DISPLAY TO NOT DISPLAY ACROSS THE ENTIRE MMI SCREEN. Read More »
THIS BULLETIN EXPLAINS TO THE READER THAT A SOLUTION IS BEING DEVELOPED FOR AN ISSUE WITH THE MMI SCREEN GOING BLANK WHEN AN IPHONE IS CONNECTED, AND THAT THE VEHICLE VIN SHOULD BE SUBMITTED FOR NOTIFICATION WHEN THE SOLUTION IS READY. Read More »
"FIELD COMMUNICATION FOR AUDI Q7 SOFTWARE UPDATE ON THE FOLLOWING ITEMS: ? DOOR CONTROL UNIT: MONITORING OF DOOR CONTACT SWITCH ? GATEWAY: DIAGNOSTIC CHECK FOR AIRBAG WARNING LAMP ? FRONT CAMERA: OPTIMIZED CALIBRATION FUNCTION ? ... Read More »
THIS SPECIAL NOTICE IS TO INFORM DEALERS TO RETURN ALL INSTRUMENT CLUSTERS THAT DO NOT HAVE SOFTWARE LEVEL 4079 AND HARDWARE LEVEL 12 OR HIGHER Read More »
THIS BULLETIN EXPLAINS TO THE READER THAT A SOLUTION IS BEING DEVELOPED FOR AN ISSUE WITH THE MMI SCREEN GOING BLANK WHEN AN IPHONE IS CONNECTED, AND THAT THE VEHICLE VIN SHOULD BE SUBMITTED FOR NOTIFICATION WHEN THE SOLUTION IS READY. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE AND RESOLVE ISSUES WITH AUDI CONNECT ONLINE DESTINATION SEARCH, GOOGLE EARTH NAVIGATION VIEW, AND INRIX ONLINE TRAFFIC. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DETERMINE THE STATUS OF ACTIVATION KEYS (THAT AFFECT THE FUNCTION OF AUDI DRIVE SELECT, CRUISE CONTROL, NAVIGATION, BLUETOOTH, SMARTPHONE INTERFACE AND VOICE RECOGNITION), AND HOW TO UPDATE ... Read More »
THIS TECHNICAL SERVICE BULLETIN PROVIDES A SOFTWARE UPDATE CODE FOR THE INSTRUMENT CLUSTER CONTROL MODULE TO CORRECT AN ERROR WITH THE SPEED WARNING. Read More »
The navigation map does not show the latest roads or points of interest. The map download provided by the myAudi website cannot be performed. Read More »
Audi connect Gen1 and Gen2 systems: Differences and troubleshooting. The customer has a general concern related to Audi connect. Different features are included with different generations of the Audi connect system. Read More »
Manual speed warning cannot be turned off and is displayed as km/h. During PDI, the technician verifies the manual speed warning that is set in the MMI. Read More »
TSBs in this newsletters include the MIL on due to DTC P042000 and/or P043000 (Catalyst system Bank 1/2, Efficiency below threshold) being stored in the ECM. New ECM software implemented to correct the condition. Read More »
SVM does not recognize the body control module 2 (BCM2) (address word 46). The following message appears in the ODIS tester at the end of SVM - Check vehicle configuration: ?At the following control modules the configuration in Software ... Read More »
DTC U110500 (Transport mode active) cannot be cleared in 2017 Q7 vehicle. The vehicle cannot be taken out of transport mode. The ABS module is causing the DTC. Read More »
DTC U110500 (Transport mode active) cannot be cleared in 2017 Q7 vehicle. The vehicle cannot be taken out of transport mode. The ABS module is causing the DTC. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE ISSUES WITH THE REAR SEAT ENTERTAINMENT TABLETS AND HOW TO UPDATE THE SOFTWARE OF THE TABLETS. Read More »
THE BULLETIN STATES A NORMAL FUNCTION OF THE HEADLIGHT SWITCH AND HOW TO FIX BUT NOT REPLACE. DEALER IS TO ADVISE CUSTOMER ON WHY THE HEADLIGHT SWITCH PRESSES IN. Read More »
THIS TECHNICAL SERVICE BULLETIN PROVIDES INSTRUCTIONS FOR TROUBLESHOOTING AND REPAIRING AN ISSUE THAT CAUSES THE REAR LIGHTS TO NOT SWITCH FROM THE BUMPER TO THE HATCHGATE. Read More »
FIELD COMMUNICATION: IN SOME VEHICLES, THE PODS SYSTEM MAY NOT FUNCTION CORRECTLY UPON VEHICLE START-UP, AND AS A RESULT MAY NOT RECOGNIZE A FRONT PASSENGER SEAT OCCUPANT. Read More »
91N6 update has been proactively released to prevent the update Audi Q7 vehicles produced within a certain time frame to the latest levels. This update is in effect until removed. Read More »
Cables are visible in the front or rear footwells, or in the spare wheel wells. No DTCs are stored. The visible cables are connected to sensors that are only used during the production process. Read More »
Added A4 Sedan ultra to Model 2.0T R18 245/40 R18 97H All Season changed to R18 245/40 R18 "93H" All Season 2.0T R17: Added "255/50 R17" to Winter Wheel and Tire pkg. 2. Read More »
ATE-16-08 AUDI REAR CAMBER ADJUSTMENT FASTENER INFORMATION: STARTING IN THE 2016 AUDI Q7 AND A4 THERE IS A SPECIAL FASTENER BEING USED ON THE ECCENTRIC BOLT USED FOR ADJUSTING THE REAR CAMBER. Read More »
FIELD COMMUNICATION: IN SOME VEHICLES, THE PODS SYSTEM MAY NOT FUNCTION CORRECTLY UPON VEHICLE START-UP, AND AS A RESULT MAY NOT RECOGNIZE A FRONT PASSENGER SEAT OCCUPANT. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE ISSUES WITH THE REAR SEAT ENTERTAINMENT TABLETS AND HOW TO UPDATE THE SOFTWARE OF THE TABLETS. Read More »
Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DETERMINE THE STATUS OF ACTIVATION KEYS (THAT AFFECT THE FUNCTION OF AUDI DRIVE SELECT, CRUISE CONTROL, NAVIGATION, BLUETOOTH, SMARTPHONE INTERFACE AND VOICE RECOGNITION), AND HOW TO UPDATE ... Read More »
THIS PENDING SERVICE SOLUTION REQUESTS THAT THE READER SUBMIT THE VEHICLE VIN TO RECEIVE THE SOLUTION FOR AN ISSUE THAT CAUSES THE ANDROID AUTO DISPLAY TO NOT DISPLAY ACROSS THE ENTIRE MMI SCREEN. Read More »
The plastic emergency spare key was not delivered with the vehicle. From MY 2016, the plastic emergency spare key is no longer part of the standard equipment for vehicles with the newest keyless remote design. Read More »
When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly ... Read More »
Supersedes Technical Service Bulletin Group 91 number 12-42 dated June 20, 2012. The customer complains about the picture quality of rearview backup camera image in the MMI screen. The picture is fuzzy or distorted. Read More »
Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS THAT VEHICLES WITH THE MIB MMI RADIO PLATFORM USE A NEW SDARS CHIPSET THAT RECEIVES RADIO PROGRAMMING FROM A DIFFERENT BAND THAN PREVIOUS PLATFORMS, WHICH MAY AFFECT THE RECEPTION. Read More »
When a phonebook with a large number of contacts is being downloaded, the MMI screen freezes Briefly after the initial Bluetooth connection (shortly after the phone is bonded to the vehicle), after the ignition is switched on (shortly ... Read More »
Supersedes Technical Service Bulletin Group 91 number 08-129 dated November 12, 2008. Customer states that the reception of satellite radio occasionally fades or drops out. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DETERMINE THE STATUS OF ACTIVATION KEYS (THAT AFFECT THE FUNCTION OF AUDI DRIVE SELECT, CRUISE CONTROL, NAVIGATION, BLUETOOTH, SMARTPHONE INTERFACE AND VOICE RECOGNITION), AND HOW TO UPDATE ... Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DIAGNOSE AND RESOLVE ISSUES WITH AUDI CONNECT ONLINE DESTINATION SEARCH, GOOGLE EARTH NAVIGATION VIEW, AND INRIX ONLINE TRAFFIC. Read More »
ATE-16-09 AUDI Q7-A4 SUPPLEMENT MRT AUTO SHIPMENT AT-385: AUTOMATIC TOOL SHIPMENT TO AUDI DEALERSHIPS FOR LAUNCH TOOLS FOR THE AUDI Q7 AND A4. Read More »
Additional Maintenance Items Section: Added S4 to: "Perform first at 40,000 miles or 6 years, whichever occurs first. Thereafter, every 40,000 miles or 6 years, whichever occurs first. Spark plugs2)- Replace (A3 e-tron, A3, S3, S4, 4. Read More »
All TDI Models: Under Standard Maintenance Service section: Removed "and adapt learned values for AdBlue tank under guided fault finding after filling fluid" from "AdBlue fluid - Fill completely with fresh fluid (all TDI ... Read More »
THIS TECHNICAL SERVICE BULLETIN PROVIDES TROUBLESHOOTING AND REPAIR INFORMATION FOR AN ISSUE THAT CAUSES THE MMI CONNECT SMARTPHONE APP TO NOT REFRESH INFORMATION OR CAUSE THE REMOTE UNLOCK AND LOCK TO FAIL. Read More »
"PRE-DELIVERY SECTION: ADDED ""IT IS ADVISED TO START ODIS WITH THE ENGINE RUNNING TO ENABLE ALL 5F TEST PLANS IN GFF AND ALSO TO ENSURE SVM SEES ALL CONTROL UNITS DURING THE SVM CHECK VEHICLE CONFIGURATION"" SETTINGS SECTION: CHANGED "" ... Read More »
"FOR A4 SEDAN ONLY: ADDED TO ON-HOIST INSPECTION SECTION: ""PERFORM A COOLANT RESERVOIR CAP PRESSURE TEST VIA ELSA -> ENTER VIN # -> REPAIR MANUAL ENGINE -> 4-CYLINDER DIRECT INJECTION 1.8L; 2. Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DETERMINE THE STATUS OF ACTIVATION KEYS (THAT AFFECT THE FUNCTION OF AUDI DRIVE SELECT, CRUISE CONTROL, NAVIGATION, BLUETOOTH, SMARTPHONE INTERFACE AND VOICE RECOGNITION), AND HOW TO UPDATE ... Read More »
This document contains the pre-delivery inspection technician reference documents that are designed to be a resource used in hand with the pre-delivery inspection checklist. Read More »
This document contains the Audi Delivery guidelines and includes a pre-delivery checklist that ensures that final vehicle quality inspection is completed. Read More »
This document includes the Audi Pre-Delivery inspection that must be completed prior to customer delivery by an Audi technician. All PDI function tests must be run in Guided Fault Finding (GFF) only. Read More »
This document contains the Audi Delivery guidelines and includes a pre-delivery checklist that ensures that final vehicle quality inspection is completed. This document is in Spanish. Read More »
This document includes the Audi Pre-Delivery inspection that must be completed prior to customer delivery by an Audi technician. All PDI function tests must be run in Guided Fault Finding (GFF) only. This document is in Spanish. Read More »
This document contains the pre-delivery inspection technician reference documents that are designed to be a resource used in hand with the pre-delivery inspection checklist. This document is in Spanish. Read More »
The Pre-Delivery Inspection Technician Reference Document is designed to be a resource used in hand with the Pre-Delivery Inspection Checklist (PDI). Read More »
THIS TECHNICAL SERVICE BULLETIN EXPLAINS HOW TO DETERMINE THE STATUS OF ACTIVATION KEYS (THAT AFFECT THE FUNCTION OF AUDI DRIVE SELECT, CRUISE CONTROL, NAVIGATION, BLUETOOTH, SMARTPHONE INTERFACE AND VOICE RECOGNITION), AND HOW TO UPDATE ... Read More »
The vehicle was delivered with two remote keys that have different exterior finishes. One key has a glossy piano black finish with matte chrome detail, and the other key has a completely matte black finish. Read More »
After a threshold for the speed warning in the MMI is set and then turned off, the speed waring cannot be deactivated and/or the speed warning is displayed in km/h and not mph. Read More »
Supersedes Technical Service Bulletin Group 66 number 13-30 dated June 4, 2013. Customer may report that the license plate attachment screws do not install properly. License plate mounting bracket threaded inserts stripped. Read More »
Notification on the Update 91N6 for Audi Q7 vehicles via SVM. The update is visible in Elsa and ServiceNet on or about January 15, 2016. Dealers must ensure that every affected vehicle gets the update before delivery to consumers. Read More »
Supersedes Technical Service Bulletin Group 87 number 15-63 dated May 18, 2015. There is an unpleasant, musty odor coming from the heating and ventilation system. Read More »
Supersedes Technical Service Bulletin Group 66 number 15-46 dated February 19, 2015. Customer may report that the license plate attachment screws do not install properly. Read More »
Supersedes Technical Service Bulletin Group 87 number 14-54 dated August 28, 2014. There is an unpleasant, musty odor coming from the heating and ventilation system. Read More »
