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2011 Jeep Grand Cherokee
178 Technical Service Bulletins (TSBs)
TSB List for the 2011 Jeep Grand Cherokee
Technical Service Bulletins (TSBs) for the 2011 Grand Cherokee are official communications between Jeep & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.
STEERING
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TSB #9003199
Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. Read More »
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TSB #05057980A$
Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. Read More »
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TSB #19-003-14
Clunk And/Or Bump Felt Through The Steering Wheel Under Moderate Braking And/Or Driving Over Rough Roads This bulletin involves road testing and if necessary replacing the intermediate shaft. Read More »
STEERING:COLUMN
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TSB #05057980A$
Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. Read More »
SUSPENSION
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TSB #S1723000007 Rev.
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather. Read More »
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TSB #S1723000007
Air Suspension Inoperative And Or Compressor Freeze Up Or Sticking In Cold Weather. Read More »
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TSB #9004022
Air Suspension Components Star Parts Catalog has been updated to show individual service parts for the compressor assembly. This will allow service technicians to repair the root cause without over repairing the system. Read More »
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TSB #17-005-13
This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension. Read More »
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TSB #17-004-13
Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Read More »
SUSPENSION:FRONT:HUB
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TSB #9002877
52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. Read More »
SUSPENSION:REAR
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TSB #9002877
52124768A$ - Bearing Assy - Rear For any noise related issue, before replacing this part please review and follow the updated "Hub & Bearing Noise Diagnostic Procedure", found in STAR News #75 and in Service Manual. Read More »
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TSB #17-004-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #17-002-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
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TSB #17-004-13
Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Read More »
SUSPENSION:REAR:SHOCK ABSORBER
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TSB #17-002-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #17-002-14
Rear Shock Absorber Low Speed Rattle Chuckle Noise This bulletin involves replacing both rear shock upper mounts. The rear shocks may produce a rattle chuckle noise while driving over bumps at low speed. Read More »
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TSB #17-005-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
BRAKES (PWS)
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TSB #05-005-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #05-005-13
Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking. Read More »
SERVICE BRAKES, HYDRAULIC
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TSB #05-002-15
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Read More »
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TSB #P14040214
New Safety Recall Advanced Communication ? P14040214 Chrysler Group LLC (Chrysler) announced a safety recall on certain 2011 through 2014 model year (WD) Dodge Durango and (WK) Jeep Grand Cherokee vehicles. Read More »
SERVICE BRAKES, ELECTRIC
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TSB #CSN-M-18
JEEP/DODGE: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DURING WIRING OF TRAILER COMPONENTS, CONFUSION WAS CAUSED DUE TO INCORRECT WIRE COLOR INFORMATION ON INSTRUCTION SHEET FOR BRAKE CONTROLLER WIRE HARNESS. Read More »
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
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TSB #05-002-15
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Read More »
SERVICE BRAKES, AIR:DISC:CALIPER
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TSB #05-002-15
Front Brake Squeak/Squeal Noise This bulletin involves replacing the front brake caliper guide pin bushings. The customer may describe a front brake squeak/squeal noise at cold temperatures or with cold brakes after sitting. Read More »
ENGINE (PWS)
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TSB #S2008000113
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle Read More »
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TSB #9004076
Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. Read More »
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TSB #05048043A$
PSU Exhaust Phaser 05048043AB If replacing the Exhaust Phaser for the following codes: P0340 Cam Missing/Camshaft Sensor Circuit and/or P0345 Cam Missing/Camshaft Sensor Circuit Engineering is requesting that all three Valve Timing ... Read More »
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TSB #07-002-15 REV. A
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently ... Read More »
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TSB #07-002-15
Idler Pulley Noise During Cold Start This bulletin involves replacing the idler pulley. The customer may describe a loud high frequency noise that happens within 20 seconds of engine startup and lasts about 90 seconds intermittently ... Read More »
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TSB #09-002-14REV.A
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #09-002-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #09-001-13
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. Read More »
ENGINE AND ENGINE COOLING
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TSB #S1709000010 Rev.
Customer complaints may include abnormal engine noise, rough idle, lack of power, misfire. Upon investigation, it may be found that there is excessive camshaft lobe wear/lifter wear (roller failure) on one or more cam lobes and that ... Read More »
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TSB #9003694
Oil Pump Assembly If error code P06DD present on any Pentastar V6 application, please inspect oil pump for relief valve failure. See photo attached. If valve is found out of place please call Bob Jackson (248) 944-0466 bob. Read More »
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TSB #RL108213A$
NAG1 (5A580) Valve Body As per Warranty Bulletin D-13-22, please use R2108213A$ valve body for all Warranty (W), Mopar (M) and Mopar Vehicle Protection (F) claims.~ Assembly also includes Filter (52108325AA) and Gasket (52108332AA). Read More »
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TSB #09-002-14 REV. B
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Read More »
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TSB #09-002-14 REV. A
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Read More »
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TSB #07-003-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #07-003-14
Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose. The EGR coolant hose may weep coolant. Read More »
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TSB #09-002-14
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Read More »
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TSB #07-004-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #21-004-13
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms: ... Read More »
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TSB #17-004-13
Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Read More »
ENGINE AND ENGINE COOLING:ENGINE
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TSB #SB-18-025-10
JEEP: DRIVEABILITY IMPROVEMENTS, HARD START, SPARK KNOCK, ETC LIGHT FLASHING. INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. *PE Read More »
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
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TSB #09-001-13
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. Read More »
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TSB #09-001-13
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. Read More »
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
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TSB #07-003-14
Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose. The EGR coolant hose may weep coolant. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
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TSB #08-008-15
Flash: DTC P0405 / P0406 - MIL Light On This bulletin involves reprogramming the Engine Control Module (ECM) with new software. A small number of customers may report the MIL light is on. Read More »
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TSB #07-003-14
Coolant Weepage At EGR Hose This bulletin involves replacing the EGR hose. The EGR coolant hose may weep coolant. Read More »
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
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TSB #18-014-13
Flash: MIL Illumination P0108- Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
FUEL SYSTEM, GASOLINE
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TSB #18-039-20
Possible Driveability Issues due to the Winter-Blend Fuel into the Warmer Season Read More »
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TSB #09-002-14 REV. A
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Read More »
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TSB #09-002-14
MIL Illumination: P0300, P0302, P0304 or P0306 (X56 Warranty Extension) This bulletin involves checking for excessive cylinder leakage and replacing the cylinder head if necessary. Read More »
POWER TRAIN
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TSB #9003199
Steering Column If vehicle comes in for steering column replacement, verify column installed. Go to Info Column in Star Parts and open the flow chart to determine which column is installed. Read More »
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TSB #21-001-14
Flash: ELSD Module Enhancements This bulletin involves selectively erasing and reprogramming the Electronic Limited Slip Differential (ELSD) with new software. Read More »
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TSB #21-003-13
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following ... Read More »
POWER TRAIN:MANUAL TRANSMISSION
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TSB #24-003-12
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION
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TSB #21-001-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #21-003-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #21-003-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #21-004-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
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TSB #18-014-13
Flash: MIL Illumination P0108- Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
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TSB #18-014-13
Flash: MIL Illumination P0108- Manifold Absolute Pressure Sensor Circuit High This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM) with new software. Read More »
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TSB #SB-18-025-10
JEEP: DRIVEABILITY IMPROVEMENTS, HARD START, SPARK KNOCK, ETC LIGHT FLASHING. INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. *PE Read More »
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER
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TSB #21-001-11
CHRYSLER: TRANSMISSION TORQUE CONVERTER PLATE IS LOOSE LEADING TO A KNOCKING OR RATTLING NOISE FROM THE TRANSMISSION. *RM Read More »
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
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TSB #21-003-13
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A ... Read More »
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TSB #21-004-13
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms: ... Read More »
POWER TRAIN:DRIVELINE:DRIVESHAFT
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TSB #21-004-13
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following ... Read More »
ELECTRICAL SYSTEM
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TSB #S2008000113
No Start Intermittently, Vehicle Requires Multiple Keyless Push To Start Attempts To Start Vehicle Read More »
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TSB #08-049-20
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
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TSB #Z5091195A$
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
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TSB #08-008-15
Flash: DTC P0405 / P0406 - MIL Light On This bulletin involves reprogramming the Engine Control Module (ECM) with new software. A small number of customers may report the MIL light is on. Read More »
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TSB #08-024-14
RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
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TSB #21-001-14
Flash: ELSD Module Enhancements This bulletin involves selectively erasing and reprogramming the Electronic Limited Slip Differential (ELSD) with new software. Read More »
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TSB #21-003-13
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following ... Read More »
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TSB #21-003-13
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A ... Read More »
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TSB #21-004-13
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms: ... Read More »
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TSB #08-005-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #08-005-13
Flash: Power Liftgate May Not Power Open Or Close This bulletin involves reprogramming the Power Liftgate Module with new software. The customer may experience the Power Lift Gate not opening and closing under power. Read More »
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TSB #08-005-13
Flash: Power Liftgate May Not Power Open Or Close This bulletin involves reprogramming the Power Liftgate Module with new software. The customer may experience the Power Lift Gate not opening and closing under power. Read More »
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TSB #SB-08-029-10
CHRYSLER GROUP: THE POWER LIFTGATE WILL NOT OPEN OR CLOSE. 2011 GRAND CHEROKEE. *RM Read More »
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
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TSB #23-001-20 REV D
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Read More »
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TSB #23-001-20 REV. C
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Read More »
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TSB #D-19-29
(X81) Leather Instrument Panel Top Pad Delaminating - 2011-2014 Jeep Grand Cherokee (WK) Read More »
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TSB #23-036-19
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Read More »
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TSB #23-022-12 REV. A
Knocking Sound From Instrument Panel Area Near The A-Pillar This bulletin involves adjusting the driver side hood hinge and if necessary replacing the hinge pivot bolt. Read More »
ELECTRICAL SYSTEM:SOFTWARE
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TSB #18-031-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #21-006-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #08-017-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #18-014-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #08-017-13
Flash: Vehicle Theft Alarm Intermittently Sounds This bulletin involves reprogramming the Intrusion module with new software and adding double sided tape to secure the module. Read More »
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TSB #08-011-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #08-011-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #08-011-13
Flash: Power Folding Mirrors Unfold While Cranking This bulletin involves flash reprogramming the Left and Right Front Door Modules (DMFL/DMFR) with new software. The power folding mirrors may unfold while cranking the engine. Read More »
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TSB #08-011-13
Flash: Power Folding Mirrors Unfold While Cranking This bulletin involves flash reprogramming the Left and Right Front Door Modules (DMFL/DMFR) with new software. The power folding mirrors may unfold while cranking the engine. Read More »
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TSB #08-005-13
Flash: Power Liftgate May Not Power Open Or Close This bulletin involves reprogramming the Power Liftgate Module with new software. The customer may experience the Power Lift Gate not opening and closing under power. Read More »
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TSB #08-053-12
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
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TSB #08-053-12
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
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TSB #SB-08-034-12
JEEP: THE AIR SUSPENSION CONTROL MODULE (ASCM) NEEDS REPROGRAMMING WITH NEW SOFTWARE. *PE Read More »
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TSB #CSN-K40
CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 JEEP GRAND CHEROKEE. THE RADIO DOES NOT HAVE THE CORRECT SOFTWARE TO RUN SIRIUS RADIO. *RM Read More »
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TSB #SB-18-025-10
JEEP: DRIVEABILITY IMPROVEMENTS, HARD START, SPARK KNOCK, ETC LIGHT FLASHING. INVOLVES REPROGRAMMING THE POWERTRAIN CONTROL MODULE (PCM) WITH NEW SOFTWARE. *PE Read More »
VISIBILITY
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TSB #31-004-19
Authentic Mopar? Glass Replacement This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the recommended usage of Authentic Mopar? Glass. Read More »
VISIBILITY:WINDSHIELD
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TSB #1UN79BD3A$
Seat Shields For vehicles built prior to 5/2/2011:~ Replace old shield (1UN79TRMAA) with new shield (1XN97TRMAA) and bracket (68100737AA).~ Replace old shield (1UP58TRMAA) with new shield (1XN08TRMAA) and bracket (68100737AA). Read More »
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TSB #SB-03-031-10
CHRYSLER GROUP: THERE IS WATER DRIPPING OUT OF THE OVERHEAD SUNGLASS HOLDER BIN. 2011 GRAND CHEROKEE. *RM Read More »
VISIBILITY:REARVIEW MIRRORS/DEVICES
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TSB #08-011-13
Flash: Power Folding Mirrors Unfold While Cranking This bulletin involves flash reprogramming the Left and Right Front Door Modules (DMFL/DMFR) with new software. The power folding mirrors may unfold while cranking the engine. Read More »
AIR BAGS
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TSB #17-001-13
Rear Air Spring Shield Installation Procedure This bulletin involves the installation of a rear spring shield. Read More »
SEAT BELTS
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TSB #9003687
Restraints Remove I-Sheet from packaging. Correct information sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
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TSB #9003681
Restraints Information Sheet (I-Sheet) has been added to Star Parts. Print I-Sheet for technician use. Read More »
STRUCTURE
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TSB #23-001-20 REV D
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Read More »
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TSB #23-015-20
Disinfectant Solution Recommended for COVID-19 Read More »
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TSB #31-006-19
Repair Parts Used For Structural Repairs This bulletin involves discussing FCA US LLC position with regard to structural repair parts usage. Read More »
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TSB #31-005-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
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TSB #SB-23-033-11
JEEP: BULLETIN PROVIDING PROCEDURES TO DIAGNOSE WATER LEAKAGE IN POTENTIAL AREAS. *PE Read More »
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TSB #SB-03-031-10
CHRYSLER GROUP: THERE IS WATER DRIPPING OUT OF THE OVERHEAD SUNGLASS HOLDER BIN. 2011 GRAND CHEROKEE. *RM Read More »
STRUCTURE:BODY
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TSB #23-001-20 REV. B
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Read More »
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TSB #23-022-12REV.A
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #SB-23-033-11
JEEP: BULLETIN PROVIDING PROCEDURES TO DIAGNOSE WATER LEAKAGE IN POTENTIAL AREAS. *PE Read More »
STRUCTURE:BODY:HATCHBACK/LIFTGATE
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TSB #08-005-13
Flash: Power Liftgate May Not Power Open Or Close This bulletin involves reprogramming the Power Liftgate Module with new software. The customer may experience the Power Lift Gate not opening and closing under power. Read More »
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TSB #SB-08-029-10
CHRYSLER GROUP: THE POWER LIFTGATE WILL NOT OPEN OR CLOSE. 2011 GRAND CHEROKEE. *RM Read More »
STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
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TSB #23-022-12 REV. A
Knocking Sound From Instrument Panel Area Near The A-Pillar This bulletin involves adjusting the driver side hood hinge and if necessary replacing the hinge pivot bolt. Read More »
TIRES
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TSB #22-002-13
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
SEATS
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TSB #23-036-20
Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
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TSB #23-018-20 REV. D
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
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TSB #23-018-20 REV. D
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
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TSB #71064
Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town ... Read More »
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TSB #70729
Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan (RT), Dodge ... Read More »
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TSB #69921
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
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TSB #23-016-16
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
SEATS:MID/REAR ASSEMBLY
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TSB #23-016-16
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT
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TSB #71064
Warranty Bulletin D-20-22 (X92) Active Head Restraint - Select 2011 Dodge Journey (JC), Dodge Avenger/Chrysler 200 (JS), Dodge Nitro (KA), Jeep Liberty (KK), Jeep Compass/Jeep Patriot (MK), Dodge Caliber (PM), Dodge Caravan/Chrysler Town ... Read More »
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TSB #69921
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
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TSB #69921
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)
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TSB #22-001-14
Steering Wheel Vibration at Highway Speeds This bulletin involves road testing, tire balance measuring, road force variation and flat spotting removal SPECIAL TOOLS/EQUIPMENT REQUIRED: (1) Hunter GSP9700 Road Force? Diagnostic ... Read More »
BACK OVER PREVENTION
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TSB #05-005-13
Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking. Read More »
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TSB #05-005-13
Squeal Noise From Front Of Vehicle When Braking This bulletin involves verifying the front vehicle noise and if necessary replace the front brake pads. Squeal noise from front of vehicle when braking. Read More »
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TSB #17-002-13
Squeak And/Or Creak Noise Coming From Rear Of Vehicle This bulletin involves road testing the vehicle over rough roads and if necessary adding grease and, depending on build range, RTV to both rear jounce bumpers. Read More »
EQUIPMENT
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TSB #23-036-20
Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
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TSB #69921
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
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TSB #23-018-20 REV. D
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
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TSB #23-018-20 REV. D
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
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TSB #23-015-20
Disinfectant Solution Recommended for COVID-19 Read More »
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TSB #08-049-20
Charging System, Battery Diagnostic Tools and Warranty This information only bulletin discusses using the correct test equipment for testing batteries and charging systems, and also warranty reimbursement when battery replacements are ... Read More »
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TSB #31-003-19
Use of Salvage/Recycled Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of recycled or salvage parts. Read More »
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TSB #31-005-19
Use of Aftermarket Parts This bulletin involves discussing FCA US LLC position with regard to collision repair industry awareness regarding the use of aftermarket parts. Read More »
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TSB #9003220
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
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TSB #9004076
Oil Filter Adapter If replacing Oil Filter Adapter due to oil leak, please be aware a seal kit is available for repair. Read More »
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TSB #Z5091195A$
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
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TSB #23-016-16
Chirping Or Squeaking Coming From The Second Row Headrest This bulletin involves applying lubricant to the headrest mechanism and seat back panel crossmember. Read More »
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TSB #24-002-14
SUMMARY TO BE PROVIDED ON A FUTURE DATE. Read More »
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TSB #22-001-14
Steering Wheel Vibration at Highway Speeds This bulletin involves road testing, tire balance measuring, road force variation and flat spotting removal SPECIAL TOOLS/EQUIPMENT REQUIRED: (1) Hunter GSP9700 Road Force? Diagnostic ... Read More »
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TSB #21-003-13
Flash: Drivetrain Control Module (DCTM) - Transfer Case Operational Enhancements This bulletin involves flashing the Drivetrain Control Module (DCTM) Owners may indicate that they have experienced one or more of the following symptoms:A ... Read More »
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TSB #17-005-13
This bulletin involves verifying and if necessary replacing the right and left rear shock absorbers. Rattle and/or clunk noise from the rear of the vehicle equipped with load leveling suspension. Read More »
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TSB #17-004-13
Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Read More »
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TSB #17-004-13
Cleaning Of Rear Air Suspension At Every Engine Oil Change This bulletin involves cleaning the left and right side rear air spring bellows and piston area at the lower control arm pocket in the rear of the vehicle. Read More »
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TSB #09-001-13
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. Read More »
EQUIPMENT:ELECTRICAL
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TSB #23-001-20 REV. B
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Read More »
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TSB #Z5091195A$
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
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TSB #08-031-16
Hands Free Module Prompts Begin Erroneously This bulletin involves diagnosing and based on outcome, either performing a USB flash or replacing the Mopar accessory Hands Free Module (HFM). Read More »
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
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TSB #08-017-13
Flash: Vehicle Theft Alarm Intermittently Sounds This bulletin involves reprogramming the Intrusion module with new software and adding double sided tape to secure the module. Read More »
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
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TSB #9003220
RADIO [RES] - New and/or Service Exchange For RES radio concerns. Use the wiTECH 2.0 and inspect the radio part number and serial number under the Radio/ECU Details tab. Read More »
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TSB #Z5091195A$
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
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TSB #08-024-14
RHW RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
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TSB #08-027-14
RHR Radio Software Enhancements This bulletin involves upgrading the software on the RHR radio. The customer may experience one or more of the following conditions. Enhancements to the loss of preset condition. Read More »
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TSB #08-053-12
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
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TSB #08-053-12
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
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TSB #CSN-K40
CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 JEEP GRAND CHEROKEE. THE RADIO DOES NOT HAVE THE CORRECT SOFTWARE TO RUN SIRIUS RADIO. *RM Read More »
EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
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TSB #Z5091195A$
RES / RHA / REB radio that supports Bluetooth and Hands-Free For issues with Bluetooth, Hands-Free Calling, and/or Voice Commands, DO NOT replace the radio. Diagnose the Hands-Free Module system (also called the Telematics Module). Read More »
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TSB #08-053-12
Flash: RHR, RHW Or RHP Radio Software Enhancements This bulletin involves upgrading the software on the RHR, RHW or RHP Radio. The customer may experience one or more of the following conditions. Read More »
EQUIPMENT:OTHER:LABELS
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TSB #CSN-K40
CHRYSLER SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. 2011 JEEP GRAND CHEROKEE. THE RADIO DOES NOT HAVE THE CORRECT SOFTWARE TO RUN SIRIUS RADIO. *RM Read More »
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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TSB #07-003-15
Service Bulletin/RRT 07-003-14/14-057 Superseded By Customer Satisfaction Notification (CSN) P49 Refer to service procedures outlined in CSN P49. Read More »
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TSB #9002519
82212076, 82203694 - Fabric Cleaner This "fabric cleaner" is not intended for sale in California, the otc states (Connecticut, Delaware, Massachusetts, Maine, New Hampshire, New Jersey, New York, Pennsylvania, Virginia, and Washington ... Read More »
EQUIPMENT ADAPTIVE/MOBILITY
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TSB #23-036-20
Active Head Restraint (AHR) Inadvertent Deployment - X92 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
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TSB #69921
Warranty Bulletin D-20-10 (X88) Active Head Restraint - Select 2011-2018 Dodge Durango (WD and Select 2011-2018 Jeep Grand Cherokee (WK) (Rev. B) Read More »
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TSB #23-018-20 REV. D
Active Head Restraint (AHR) Inadvertent Deployment - X88 Warranty Extension This bulletin involves inspecting the sled bracket striker pin and possibly replacing a front seat AHR that has inadvertently deployed. Read More »
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TSB #23-001-20 REV. C
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Read More »
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TSB #23-001-20 REV. B
Leather Instrument Panel (IP) Cover Delaminating - X81 Warranty Extension This bulletin involves replacing upper leather IP covers that have suffered delamination issues. Read More »
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TSB #09-001-13
Gasoline Engine Diagnostic Inspection Procedure This bulletin provides a procedure to determine repair versus replacement of a gasoline long block engine assembly. Read More »
EQUIPMENT:APPLIANCE:AIR CONDITIONER
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TSB #24-004-11
CHRYSLER GROUP: INFORMATION ON REPROGRAMMING SOFTWARE ON THE HVAC MODULE. 2011 DURANGO. 2011 GRAND CHEROKEE. *RM Read More »
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