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NHTSA — Engine And Engine Cooling: Exhaust System: Emission Control Problems


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
50 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Acura MDX exhaust system problems

exhaust system problem

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2004 Acura MDX Owner Comments

problem #1

Jun 072004

MDX 6-cyl

  • Automatic transmission
  • 50 miles


I bought a new Acura MDX 2004 and in two days the engine malfunctioned, light appeared. I went to the dealer, who said that I need to make an appointment to fix the problem, eventhough as a new customer I was not satisfied with the car, indicating a problem within two days of driving less than 100 miles. I did some research on the problem and found that the issue I am facing is a known issue within the range of my VIN number. But Acura dealer and the customer relationship office in la denied that they know about the problem. I also found a similar the issue documented on your website. As a consumer what are my rights here ? a) can I get Acura to provide me the level of quality and service I am expecting B) reject the product if they failed to notify me about the problem before I bought the product(fair disclosure) about the recall C) they didn't fix the problem before I bought the car, even though they were aware of the problem. I know someone who bought the *same* model car from the *same* dealership and their car also falls in the *same* VIN range which is documented to have the problem. They told them that its a known issue when they called the Acura dealer service, and ask them to come down for service. But when I ask the same question they deny knowing any issue with the car, they even showed me a print out which says nothing is flagged against my VIN number. I have currently given my car for service, and I am on a loaner car from the dealer. Still waiting for the car to be serviced. Also I am concerned that if the problem reappears, it will further erode my confidence in the car and the dealiership. I am also extremely dissatisfied as a consumer and would like to know what should I do so that other Acura consumers don't have to go through the pain like I am going throguh and also get compensated for the damages and inconvinience caused by this incident.

- Cupertino, CA, USA

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