Car Complaint Resources

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NOTE: The sites in this section apply mainly to owners in the U.S.

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ConsumerAffairs.com tracks complaints of all types, including vehicle & dealership complaints.

ConsumerAffairs.com vehicle complaints »

ConsumerAffairs.com dealer complaints »
Complain-Complain.com also tracks complaints of all types, including automotive complaints.

Complain-Complain.com website »

OBD-Codes.com is a great resource for help on OBD-II trouble codes. Site also has an active forum section for assistance with tricky issues or questions about OBD codes.

OBD-Codes.com »

The Open Directory Project has a comprehensive of vehicle complaint sites, both general vehicle complaint sites like AutoBeef, as well as complaint websites about specific vehicles & dealerships.

It is the most comprehensive list that we know of & can be very useful!

ODP - Automotive Complaint Websites »

Advocates for Highway and Auto Safety
750 First St, NE, Suite 901
Washington, DC 20002
(202) 408-1711
Advocates for Highway & Auto Safety website »

Advocates for Highway and Auto Safety is an alliance of consumer, health and safety groups and insurance companies and agents working together to make America's roads safer.
The Council of Better Business Bureaus
4200 Wilson Blvd., Suite 800
Arlington, VA 22203-1838
(800) 955-5100

Better Business Bureau website »
File a BBB complaint against a manufacturer »
File a BBB Lemon Law complaint »
Find your nearest local BBB office »
Center For Auto Safety
1825 Connecticut Ave., NW Suite 330
Washington, DC 20009
(202) 328-7700

Center For Auto Safety website »
File a complaint with CAS »

"CAS provides information on common problems and advice on how to resolve them for most models on the road."
Consumers for Auto Reliability and Safety
926 J Street, Suite 522
Sacramento, CA 95814
CARS website »

"CARS is a credible, respected voice for the public interest, working to expose illegal practices, improve auto safety technology, and ensure that unsafe, seriously defective vehicles are recalled and fixed before people are hurt."
U.S. Department of Transportation
National Highway Traffic Safety Administration
Office of Defects Investigation
NSA-10.01, 400 7th Street SW
Washington, DC 20590
(888) 327-4236

NHTSA website »
File a safety complaint with the NHTSA »
Insurance Institute for Highway Safety
Highway Loss Data Institute

IIHS/HDLI website »
IIHS vehicle safety ratings »

Find comprehensive crash test results & other good comsumer information on vehicle safety.
Search by state, make or company name for information (good & bad) on car dealerships in the US.

CarDealerReports.com »


Lemon Law America website »

Lemon Law America is one of the few definitive online Lemon Law resources that covers most states in the US. Clicking on a state will refer you to a law firm that specializes in lemon law complaints & lawsuits.
LemonLaw.com website »

Lemon Law.com is the website of Kimmel & Silverman, lemon law attorneys serving PENNSYLVANIA, NEW JERSEY & DELAWARE.

Kimmel & Silverman is one of the country's oldest, largest and most-respected lemon law firms. Providing 100% cost-free assistance, they have succeeded in obtaining more new vehicles and refunds for clients than any other consumer law firm in the Northeast.


MyLemon.com website »

MyLemon.com is the website of David J. Gorberg, Esq. & has lots of good information for residents of PENNSYLVANIA, NEW JERSEY and DELAWARE.

Also has a list of the top 20 lemon cars, compiled from NHTSA data.


Kahn & Associates, LLC »

Kahn & Associates is a large lemon law firm that specializes in lemon law cases in the following states: California, Connecticut, Delaware, Florida, Indiana, Maryland, Massachusetts, Michigan, Missouri, New Jersey, North Carolina, Ohio, Pennsylvania, Tennessee, and Virginia.

LemonLawCalifornia.com website »

Lemon Law California offers free consultations & has a good links section. California residents only.

Carsurvey.org website »

Carsurvey has lots of owner-written reviews of most vehicles, both positive & negative, organized by vehicle make.

Epinions.com website »

Epinions is definitely a corporate-run site, but does have some useful reviews (positive & negative) if you can get past all the ads.

Edmunds.com website »

Edmunds is one of the best general vehicle information sites. Lots of ads, but they do have decent information on both new & used vehicles.
Lieff Cabraser is a law firm specializing in automotive class action lawsuits. They are currently investigating several common defects including rollovers with SUVs and 15-passenger vans, tire tread separation, cruise control switch fires, seat belt & seat back failures & other defects.

Lieff Cabraser Heimann & Bernstein, LLP »
Philip Greenspun offers tips & an overview of a suggested legal process for resolving automotive-related disputes. Well-written & VERY helpful!

Automotive Disputes, by Philip Greenspun »

Also see Philip's entertaining account of his lawsuit against Ford, or the informative Smyly Autos litigation saga which shows how some less reputable dealerships handle lawsuits.

Last but not least, read Travels with Samantha if you're looking for something better to do than complain about cars.