Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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9.9

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
190 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Acura MDX accessories - exterior problems

accessories - exterior problem

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2016 Acura MDX Owner Comments

problem #1

Mar 252016

MDX

  • 190 miles

A D V E R T I S E M E N T S

Brand new Acura MDX 2016 was purchased from weir canyon Acura Honda in anaheim, California on March 18th 3/18/2016. It has 40K bumper to bumper warranty per paperwork and dealer plus purchased extended 100,000 8-year warranty for any defects, etc. Again bumper to bumper. Within one week on 3/25/2016 within only 190 miles on the odometer on this brand new $60K vehicle glass windshield defect was noticed with cracking despite not seeing or hearing anything hit the windshield. It was driven on California freeway home from anaheim to North san diego county (120 miles.) upon noticing the defect the dealer was contacted but they said anything can hit the glass and said will do nothing about it. (contacted eli sales manager and paul swim general manager of weir canyon Honda Acura) then performed a search on the internet and noticed many other Acura owners have glass breakage and cracking issues and there are blogs and entries from Acura owners on the internet's google search of Acura glass cracking breakage and it seems to be a common trend. So I proceeded to contact dealer again to discuss it some more with the dealer and explained to them this is brand new vehicle purchased with new auto warranty plus additional $3000 extended warranty from your dealership so why are you not performing customer care and care about defect in your vehicle's safety component (windshield) but they hung up the phone or used profanity when called back. Paul swim general manager even commented that even one of his own loaner dealership vehicles has a crack break on the windshield glass despite being new. Opened case with Acura headquarters in torrance ca on 3/29/16 case# 4559849 but talking to their manager (juan) and district manager they refused to be accountable and ignored complaint as well. The front windshield is basically weak fragile and unable to provide reasonable safety.

- Escondido, CA, USA

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