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NHTSA — Structure Problems

2004 Acura TL (Page 7 of 9)

1.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
88,390 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Acura TL body / paint problems

body / paint problem

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2004 Acura TL Owner Comments (Page 7 of 9)

« Read the previous 20 complaints

problem #54

Nov 132010

TL

  • 79,000 miles

A D V E R T I S E M E N T S

Dashboard crack around the passenger airbag in my 2004 Acura TL. No accidents yet but worried about possible injury or air bag deployment due to this condition. I understand this is a common problem with the 3rd generation Acura TL series.

- Arlington, TX, USA

problem #53

Jan 022010

TL

  • miles
Acura TL 2004 dash cracks over airbag area. All cars from that year with the same problem and the dealer didnt resolve.

- Vega Baja, PR, USA

problem #52

Jan 162010

TL

  • 100,000 miles
Cracks on my R side of dash to R side of air bag noticed at about 100,000 miles and cracks have split all the way down.

- Navarre, FL, USA

problem #51

Feb 102010

TL

  • 102,000 miles

A D V E R T I S E M E N T S

The contact owns a 2004 Acura TL. The contact stated that he noticed that the instrument panel developed cracks around the passenger side air bag area. The contact was concerned that the air bag would not deploy in the event of a crash. In addition, he was also concerned that if the air bag were to deploy independently, shards of the dashboard would potentially injure him or a passenger. The vehicle was not taken to the dealer for diagnosis or repairs. The vehicle was not repaired. The VIN was not available. The failure mileage was 102,000 and the current mileage was 122,000.

- Tampa , FL, USA

problem #50

Oct 302010

TL

  • 70,000 miles
2004 Acura TL car was maintained and garage kept, dashboard cracks began forming close to the passenger side airbag and progressing closer to it. It requires work and parts totaling 1800$ to replace. As it is unrepairable.

- Orlando, FL, USA

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problem #49

Oct 262010

TL

  • 58,000 miles
Acura TL (2004) dashboard cracking in multiple places, but particularly around passenger airbag. Possible interference with airbag deployment, dangerous dash fragments during deployment and driver distraction due to cracks.

- Gainesville, FL, USA

problem #48

Oct 202010

TL

  • 80,000 miles

A D V E R T I S E M E N T S

Cracked dashboard on an Acura TL 2004 I feel it may crack along the airbag causing it to deploy.

- Houston, TX, USA

problem #47

Oct 222010

TL 6-cyl

  • 90,500 miles
2004 Acura TL sedan dashboard cracks and splits around passenger airbag. SRS warning light becomes illuminated afterwards. Concern over proper airbag deployment. Updated IVOQ 11/09/10

- Pearl, MS, USA

problem #46

Oct 152010

TL

  • 64,000 miles
The contact owns a 2004 Acura TL. The contact stated that the passenger side air bag panel, on the dashboard, was split open where the air bags were visible. The vehicle was taken to the dealer who stated the vehicle was manufactured in that manner and it was not under recall. In addition, the dealer could not confirm that if the vehicle was involved in a crash that the air bags would deploy. The vehicle was not repaired. The manufacturer was notified of the failure and advised that they would pay a percentage of the repair costs. The failure mileage was 64,000.

- Tallahassee, FL, USA

problem #45

Sep 232010

TL 6-cyl

  • 99,000 miles
2004 Acura TL has cracked dashboard. Crack first appeared after dealer serviced vehicle for speaker sound distortion. Crack spread from center dash speaker to above instrument panel behind steering wheel.

- Gleneden Beach, OR, USA

problem #44

Mar 012010

TL

  • 50,000 miles

A D V E R T I S E M E N T S

2004 Acura TL sedan dashboard cracks and splits around passenger airbag. SRS warning light becomes illuminated afterwards. Concern over proper airbag deployment.

- Davie, FL, USA

problem #43

Jul 012009

TL

  • 100,000 miles
2004 Acura TL dash began cracking over passenger side airbag at 100K miles, now at 140K dash is cracked in multiple places - serious safety risk and faulty equipment.

- Holt, FL, USA

problem #42

Mar 022010

TL

  • 65,000 miles
Acura TL 2004 cracked dashboard over air bag and multiple other spots. I am very concerned this could cause issues with the airbag. I was informed by a dash board repair man that he could not fixes the cracks over the air bag. He state it would not be safe for him or if the air bag deployed. Acura should have to replace the dash board on the 04 Acura TL's. I have done research and there are a whole lot of people who have had this issue. There is even a facebook site where people who have had this problem have signed up. I call Acura about this defect and they told me it was not there problem or fault. I could pay to get if fixed for over $2,000. They also stated that there is no proof that it could cause the air bag to deploy.

- Centreville, VA, USA

problem #41

Jan 012008

TL

  • 60,000 miles
Cracks in dashboard above passenger side airbag began appearing just outside the warranty period. Cracking is severe and could impare/cut the airbag on deployment.

- The Woodlands, TX, USA

problem #40

Sep 142010

TL

  • 46,600 miles
2004 Acura TL - dashboard cracked in several places and still spreading. Car has less than 47K miles. Noticed first crack earlier in 2010 near the center speaker on the dash. It spread all the way to the front windshield then across and over the gauges. Just noticed another crack 2 days ago, but this time its on the dash right above the passenger side airbag. Researched the issue and found that hundreds of others have the same problem in the exact same places. Thought about having the cracks sealed at an upholstery place and then covering the dash with a cover because its so unsightly, but called the local Acura dealer and they said it wasn't a good idea because it might affect how the airbag deploys in a crash. So far their solution is to bring it in and speak to a factory rep. They may be able to replace it at a percentage of the cost, but it will still be expensive. It is an obvious and known defect, but when I called Acura corporate customer care and told them about the cracks they said they had never heard of this problem before. Something isn't right here...

- Honolulu, HI, USA

problem #39

Aug 202010

TL

  • 78,900 miles
Dashboard cracked around area of airbag.

- Orlando, FL, USA

problem #38

Jan 012010

TL

  • 80,000 miles
Two parallel cracks in my passenger dashboard along the sides of the airbag. Started with one crack and then 6 months later another crack appeared. Concerned about the safety and deployment function of the airbag if an accident were to occur.

- Bedford, TX, USA

problem #37

May 132010

TL

  • 110,000 miles
The dashboard is cracking at the passenger side, right where the air bag is located. I am concerned it would cause the air bag to not deploy correctly.

- Olive Branch, MS, USA

problem #36

May 152010

TL

  • 65,000 miles
Acura TL 2004 - there is a crack on the dashboard above the passenger's airbag which runs from the windshield all the way down to the glove compartment. Reported it to the dealer and service center and didn't want to replace it since there was no formal recall issued by Acura and the car is out of warranty. I have safety concerns related to the proper operation of the airbag due to this situation.

- Vega Alta, PR, USA

problem #35

Jul 152010

TL

  • 113,000 miles
I own a 2004 Acura TL. Car is now approximately 6 years young, and has developed two unsightly cracks in the factory vinyl dash pad; one small (near the center speaker), and one large! the large crack has developed, it appears, directly on the seam where the front passenger airbag may deploy (I assume because the vinyl material is much thinner here than elsewhere on the dash), and I am afraid this may be a safety issue in allowing the airbag to deploy properly upon frontal impact. This is unacceptable for a six-year-old vehicle, much less a luxury vehilcle such as this Acura. From what I read online, there are many other owners experiencing similar or identical issues with their TL dash, and I believe it should be covered by a recall from Acura. I trust this car to the ends of the earth, but am extremely disappointed with the workmanship and quality of this, my seventh (7th), Honda/Acura vehicle. I might understand a cracked dashboard if the car were 20 years old or more, but not from a vehicle only six years young!

- Edmond, OK, USA

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