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NHTSA — Structure Problems

CarComplaints.com Notes: The 2012 Acura TL is showing an early trend of suspension problems, with owners reporting clunking or grinding sounds.

9.5

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
1,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Acura TL body / paint problems

body / paint problem

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2012 Acura TL Owner Comments

problem #1

Feb 222012

TL 6-cyl

  • 1,000 miles

A D V E R T I S E M E N T S

I purchased a new 2012 Acura TL on 2/8/12. Each day I drive 35 miles to and from work on interstate 75 with a posted speed of 70 mph. Within a few days I noticed that when the car reached 70 mph a persistent high frequency vibration came up through the driver's side floor and in particular through the accelerator pedal. By the time I reached work or home my entire right foot and calf was numb and buzzing. It felt as though I had 'fallen asleep" and caused the nerves to be temporarily non-functional. I took the car to the dealer and they told me the tires were out of balance, however, when they checked them they were not. Then they told me that the front right tire had a tear in it and it would have to be replaced. They ordered a new tire and installed it and tried to charge me $399 but thankfully the manager gave it to me a no cost. The car has been to the dealer six times. At the dealer urging I opened a complaint with Honda headquarters. File number B012012-04-1601260. The representative I dealt with was "parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA),5 U.S.C. 552 (B) (6) who can be reached at "parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA),5.U.S.C 522 (B) (6). Three calls were recorded by Honda. One of the senior persons at the dealership confided in me that everyone at Acura knows about this problem and there is no fix."parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 522 (B)(6) told me the same. She actually called the vibration a "vehicle characteristic." Vibration at 70 mph is not a good thing and in time it may lead to catastrophic consequences. Both Acura and the dealer refused to buy me out of this vehicle and so last Saturday I traded out to another car at a substantial cost to myself. Updated 07/09/12

- Lexington, KY, USA

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