This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Well first it was the takata airbag recall, but the one I'm complaining about is the recall for the fuel pump and also the fuel pump wiring which was also removed from our vehicle, and we're like two about how it was part of the recall for the fuel pump. Anyway I've already put a complaint about this and how it has malfunctioned other important components of our vehicle including the fuel pump flange which was also replaced coils spark plugs sensors etc. What I'm complaining about now is I've contacted Audi usa and they have string us along for almost a year going back-and-forth to different Audi dealerships and getting different responses or different diagnosis of what is wrong with the car. Recently we had our Audi Q5 2011 fully diagnosed and now we come to a whole new dilemma and malfunction of our vehicle. We knew the fuel injectors were going bad because of the wiring which was not properly installed for the fuel pump which caused the alternator also to go bad and the sensors and not to forget about the spark plugs and coils. We thought we finally were going to get our car fixed at no charge to us even though we I knew that our warrantee was outdated, but we thought maybe since the recall had a lot to do with it Audi would take care of it. Well almost a year and guess what Audi declined the work of replacing the fuel injectors. When I asked them why they continue to give me the same response which I already know, that my vehicle is out of warranty, tell me something I don't know, we were only asking for the right thing to be done and what seems fair. Last time I ever buy an Audi
The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 18V082000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Audi of honolulu (888 kapiolani blvd, honolulu, hi 96813, (808) 585-6600) was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. The VIN was unknown.
The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 18V082000 (air bags). The contact stated that Audi rochester (located at 3955 w henrietta rd, rochester, NY 14623, (585) 334-1600) exceeded a reasonable amount of time for the recall repair. The manufacturer had not been notified of the issue. The part was not available for the repair. The contact had not experienced a failure. The VIN was invalid.
- Rochester, NY, USA
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Takata recall. No release date for airbag replacement. Been on a "list" for months. Audi North America pushes it back on local dealers and no loaner vehicle program.
The contact owns a 2011 Audi Audi Q5. The contact received notification of NHTSA campaign number: 18V082000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called numerous unknown Audi dealers and was informed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have been waiting for parts availability for over a year and do not appear to be making progress on the waitlist at my dealership (penske Audi). The dealership blames the manufacturer and the manufacturer blames the dealership. In the meantime I have no idea when the part will become available to perform the work.
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 18V082000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Serra Toyota Audi Volkswagen of traverse city (1301 S garfield ave, traverse city, mi) confirmed that the parts were not available for the recall remedy. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. It has been a month since I brought our car in to the Audi dealership to have the recall performed. They still do not have the part available. I'm concerned that continuing to drive it represents a grave safety concern to myself and my family. What is being done and what should I do?
Takata recall they have not released a fix to my dealer for this problem and now they are filing chapter 11. What do I need in order to fix this issue?
Takata recall. The contact owns a 2011 Audi Q5. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted at: New country Audi greenwich 181 West putnam avenue, greenwich, ct 06830 and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata airbag recall. It has taken too long to get my airbags ag. This is unacceptable as it is a high rish of injury or death. I contacted the dealership in August of 2016. They have no information as to when I will be able to get the airbags replaced
Takata recall issued in 2016 but my dealer has been waiting over 6 weeks for parts to do the interim repair. Air bags have never deployed but I remain concerned about possible injury in the event of an accident
Takata airbag recall campaign not implemented on my vehicle yet. Audi just performed an Audi recall on the drivers side airbag igniter however this does not address the recall. Audi appears to be telling consumers however that it does.
My vehicle went to the Audi fife dealership. Advised I needed a new engine. I tried to trade in the vehicle and I was advised that my car had -0-trade in value. They wouldn't accept on a trade-in. They said it was worthless. I towed the vehicle home and I noticed on my paperwork that the dealership completed "3" recalls without my permission or knowledge. I asked service why they completed these recalls on a worthless vehicle that I had to tow home. A vehicle the dealership didn't want. I found out that this dealership is collecting over $14,000 for recalls that I didn't authorize on a vehicle that they said was worthless. I can't even verify if the dealership actually did the recalls. This is an unethical practice for this dealership to tell me my vehicle is worthless without an engine; won't accept on a trade; towed my vehicle home but they collect $14,000.
Took SUV in for recall X3 (2) separate dealers, was told they do not have the part in yet to replace it. I was in a head on collision this past January 2017 the air bag didnt deploit.
Its been over a year I am aware of the recall, I have been serviced several times at 2 different dealers both state that they do not have parts to complete this recall. In January 2017 I was in a head on collision and the air bag did not deploy! I was told by the last dealer during 2 other recalls that NJ will have supplies come this fall! I would like this recall completed asap as its been over a year! plus having been in an accident head on its not to reassuring knowing the airbag will not deploy!
Takata recall NHTSA recall number: 16V078 recall date: February 9, 2016 manufacturer recall number: 69N1 summary: Takata has reported that the driver frontal airbag inflator could potentially rupture if the vehicle is involved in a crash where the frontal airbags are designed to deploy. In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants. Safety risk: As reported by takata: In the event of an inflator rupture, metal fragments could pass through the airbag cushion material, which may result in serious injury or death to vehicle occupants. Remedy: Replace driver airbag inflator. Recall status: Recall incomplete it has now been 17 months since a recall was issued. We have contacted our Audi dealership on 6 separate occasions to schedule the repair. Each time, we have been informed that the part is not yet ready, and that we are "in queue for the next round of repairs." It is utterly unacceptable that in 17 months, the responsible manufacturers have not produced enough parts to meet the demand of a potentially fatal flaw, and service providers are unable to provide any timeline for when recall requests will be fulfilled! as of July 11,2017, Audi is still unable to provide us of even a date when this recall can be addressed.
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- Richmond , VA, USA