Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Buick Encore accessories - interior problems

accessories - interior problem

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2013 Buick Encore Owner Comments

problem #1

Jun 272014


  • miles


The contact owns a 2013 Buick Encore. The contact stated that the navigational system was defective and was not properly generating the correct routes while operating the vehicle. The contact indicated that the voice response feature was not recognizing the contact's voice. The contact reported the failure to an authorized dealer more than five times and they were not able to remedy the failure. The vehicle was also taken to a second dealer, who replaced the radio, but the failure recurred. The mechanic from the second dealer stated that the navigational system was defective and that the remedy needed to be determined by the manufacturer of the navigation system. The vehicle was not repaired and the contact continued to receive the wrong route information without voice command connection with the navigational system. The manufacturer was notified of the failure several times and they provided no remedy. The VIN was not available. The failure mileage was not available.

- Willoughby, OH, USA

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