Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
6,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Buick Encore engine problems

engine problem

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2013 Buick Encore Owner Comments

problem #1

Nov 182013

Encore 4-cyl

  • 6,000 miles


Premium trim level has forward collision warning. On at least six occasions beginning November of last year (2013), the forward collision warning has come on with no vehicle in front for hundreds of feet and has disengaged the cruise control, essentially causing the vehicle to coast until the accelerator was manually depressed. Four incidents occurred while traveling on the New Jersey turnpike at 65 to 68 mph; one incident occurred on a local road at 45 mph; and one incident occurred on a local road traveling at 35 mph (police patrolled area, use cruise to not exceed speed limit). During each episode, road conditions were dry and calm (no debris flying in front of the camera to trigger the feature, nor windshield wiper in use). After the first two incidents, it was brought up verbally with service tech when vehicle was in for routine maintenance, and most recently last month when vehicle was checked for seat track safety recall. This complaint was not put on the service record either time. Both times I was told that something must have triggered the camera. Nothing went across my windshield to trigger this feature. Cruise control disengaging at highway speed is unsafe.

- Hamilton, NJ, USA

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