The contact owns a 2006 Buick Lacrosse. The contact received notification of NHTSA campaign number: 14V755000 (visibility); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Havertown, PA, USA

I had to be to work by 6:00 am on the date of the incident. I entered my vehicle at 5:30 to leave and discovered upon ignition that the low beam headlamps were out of service. After checking the fuses under the hood and finding no issues, I was forced to make my 20 minute/9 mile drive using the high beams for visibility (with no daylight). The low beam headlamps remain out of service. (note: Low beam bulbs were replaced approximately two months ago).

- Mansfield, OH, USA