Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
14,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Buick LaCrosse brakes problems

brakes problem

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2009 Buick LaCrosse Owner Comments

problem #1

Sep 022011

LaCrosse 6-cyl

  • 14,000 miles


I had completely stopped my vehicle in a parking area at a condominium complex where I was delivering a meal to my nephew who resides there. Because I had just recently learned that someone from my community was dying from an encephalitis-infected mosquito and I am very prone to mosquito bites, I decided to re-start my car and back into the open parking space directly in front of the condo unit, a distance of about 40 feet from my original stop. I proceeded to back up very slowly and very carefully into the parking space in front of the condominium unit. When I applied the brake to stop, the vehicle failed to stop and instead, in what seemed like a flash, rocketed backward, a distance of about 40 feet into the side of the condominum. The vehicle was traveling so fast that it missed the shrubbery in front of the building and struck the window above it, crashing into the building. At the time, I was an experienced driver with a perfect driving record of over 30 years. There is no question in my mind that I applied the brake, but it failed to stop the vehicle. Based on my recollection and on my driving experience, I am certain that there was no way that I had stepped on the accelerator by accident. On the contrary, I believe this was an instance of sudden unintended acceleration. I suffered whip lash but was treated and released in the hospital emergency room. My vehicle was totaled, however. To this day, I still have nightmares of the horrible feeling when the car that I had loved so much rocketed backward and I felt totally helpless and trapped inside. Having not previously heard of sudden unintended acceleration, I was initially in shock and at a total loss to explain what had happened. I only knew that I had stepped on the brake, but the car continued in its backward path and, in a flash, rocketed backward.

- Raynham, MA, USA

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