Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
10,478 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Buick LaCrosse body / paint problems

body / paint problem

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2011 Buick LaCrosse Owner Comments

problem #5

Mar 142014

LaCrosse 6-cyl

  • 12,890 miles


While turning left at a major intersection, car lurched forward and gained speed/momentum while at same time steering wheel became stiff and very difficult to turn & driver could not control the car. Car did not complete the left turn but rather continued driving as if all on its own and crashed into a high curb on right side of car. Air bags did not deploy; front car parts simply crumbled and fell off; suspension was ruined; car tire was punctured along with the tire rim being cracked clear through in a couple of areas. Driver was injured with head injury, cracked rib, and broken rt. Forearm. Car was totaled out by the insurance company.

- Whittier, CA, USA

problem #4

Sep 222012


  • 15,449 miles
The contact owns a 2011 Buick Lacrosse. The contact stated while driving approximately 50 mph another vehicle unexpectedly crashed into the front end of the vehicle. The vehicle swerved and crashed into the guard rail. The driver sustained bruises. A police report was filed. There were two other vehicles involved and one of the driver's suffered from an unknown injury. The vehicle was towed to a collision center and repaired. The air bags failed to deploy upon impact. There was also damage to the front sub frame. The manufacturer was notified of the failure. The approximate failure mileage was 15,449.

- Toms River, NJ, USA

problem #3

Mar 032011


  • 17,000 miles
The posts on the front right and left side restrict visibility to a serious degree. Because of the post on the front right side of the car blocking visibility I have had near misses, and actually caused me to hit a curb and get a flat tire. Other times I haven't seen people on the right side of my car. The post and mirrors size and location makes it a very dangerous.

- Arroyo Grande, CA, USA

problem #2

Nov 152011

LaCrosse 6-cyl

  • 6,000 miles
I purchased this vehicle a few months ago and have had two near misses. Both involving a person as I was turning a corner. The driver has a huge blind spot (14") between the windshield and side window glass which intefers with seeing. In addition, this blind spot is close to the driver, making it much worse.

- Venice, FL, USA

problem #1

Aug 262011

LaCrosse 6-cyl

  • Automatic transmission
  • 1,050 miles
The contact owns a 2011 Buick Lacrosse. While attempting to park the vehicle, the contact could not see the front end of the vehicle hood, fenders, and bumper or the ground in order to verify when to stop. The vehicle was taken to the dealer for diagnostic testing. The sales manager advised the contact to install a back up bumper camera to the front bumper to assist. The vehicle was not repaired. The approximate failure mileage was 1,050. The consumer stated where the hood and dash meet at the windshield, both are rising and the windshield wipers sit on top of that. It is designed for recessed wipers, but the blades are not recessed. They sit above the high part of the dash. One third of the hood surface would be invisible without wiper blades. To see the hood top surface, the consumer must raise the seat and place it forward, so he can his chin over the top of the steering wheel. Updated 10/28/11 updated 11/09/2011

- Indianapolis, IN, USA

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