Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
14,280 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2012 Buick LaCrosse body / paint problems

body / paint problem

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2012 Buick LaCrosse Owner Comments

problem #3

Jun 262016


  • 30,189 miles


With no impacts, the car was parked, and when placed in R to back up, the entire front bumper, grill, lights wheel wells and fog light wires dropped off the vehicle. All "rubber connectors to the chassis were fatigued. 30189 miles on the car. A clearly defined defective design to hold the entire front of the car by six flimsy, thin and plastic or rubber connectors. Cost $1300, to me, $500. A flimsy attachment for the front end. A disaster if car was moving at any speed.

- Missoula, MT, USA

problem #2

Jun 122013


  • 3,650 miles
After starting engine and placing gear in drive, the car accelerated on its own so fast that it left tire marks on the pavement from where the acceleration started. The car passed through the parking lot lane, over two curbs, slightly scraping a small post in the parking lot causing the damage to the right side of the car. After trying to stop the car by applying the brakes and shifting to neutral and the car running over two curbs and steered into bales of hay which helped bring the car to a stop, shut the engine off and got out of the car. The car was towed to the Buick dealer and Buick div. Was informed and the following is the number assigned to the case by Buick: [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Kansas City, MO, USA

problem #1

Dec 062012

LaCrosse 6-cyl

  • 9,000 miles
Driver was on a large freeway in traffic, when the accelerator pedal broke off. Driver obtained control of the vehicle but not before the car surged into the vehicle in front of it. The pedal completely broke off and was laying in the floorboard. Car was purchased brand new and had only been driven for 6 months. Car was towed to dealership where purchased and is being investigated to determine the case of the pedal failure. No answer yet.

- Spring, TX, USA

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