Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
34,265 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Buick LaCrosse engine problems

engine problem

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2013 Buick LaCrosse Owner Comments

problem #5

Feb 172016


  • 58,998 miles


My vehicle's drive belt was replaced at 4244 miles and at 58,863 miles on 02/16/16/16. I was able to drive 102 miles before that drive belt broke again causing me to abruptly stop. Luckily those around me were able to avoid hitting me. This is the 4th drive belt that my vehicle has needed in less than 59,000 miles. I was told that the drive belts are defective. I was also told that hybrid engines are much harder on drive belts and that they need to be replaced at least every 50,000 miles if not sooner. After one week my vehicle is still not repaired as they cannot find a drive belt for my vehicle that either is not defective or fear will not break again. It seems to me that there should be some type of recall on the drive belt. Additionally, I had to pay for the repair on the drive belt at 58,863 miles which seems unreasonable as this appears to be a problem with GM and their hybrid/eassist engine, not normal wear and tear.

- El Dorado Hills, CA, USA

problem #4

Feb 112016


  • 58,000 miles
My drive belt broke at 4244 miles and was covered by GM. It broke again at 58K miles and GM is refusing to cover stating normal wear and tear. It is not normal for a drive belt to have to be replaced twice before 60K miles. Was told regular maintenance recommends it being replaced at 50K due to hybrid engine, but owner's manual does not state this, just states to inspect it. We just had transmission replaced under warranty at 57K miles, so drive belt was inspected at that time; no issues reported.

- El Dorado Hills, CA, USA

problem #3

Aug 272015


  • 21,327 miles
Three lane interstate highway with traffic moving at 65 mph and engine stalls out with no power. Make it to shoulder of road and after about a half hour, car starts with engine check light on and I continue to destination. I have service repair specialist check source of problem and it is failure of "cam shaft sensor". upon returning home 285 miles away, again had problem diagnosed with same results..."cam shaft sensor" as engine check light was on again and car had no power. On 9/1/2015 call ellis automotive Inc. And told them about problem, part needed and asked for a service date for repair. The service date was set for 9/11/2015 at 9:00 a.M. traveled to dealer (51 miles one way) and they diagnosed the problem as "cam shaft sensor", but didn't have part available. When I asked why inexpensive part was not available after my prior communications I was told they only respond to their own diagnoses. On 9/14/2015 at 3:50 pm, I get the message that part was in but that they close at 4:pm. I call at 9:00 am on 9/15/2015 and was told that they have service date for 9/30/2015 and will meet me halfway with "loaner car" and take my car for repair. The reason for this communications is pretty basic. This defective part causes the engine to fail and GM knows that the problem exist and is well documented. The dealers have been notified by GM that problem is know but vehicle can be run so there is no priority to fix problem when reported by customer. Will it take more people killed by their vehicle stalling in traffic with no power braking or steering before GM is forced to take corrective action on a part they know is prone to failure.? I was told that the government uses warranty information to determine when a problem exist but we all know how this game was played with the ignition switch disaster.

- Rouses Point, NY, USA

problem #2

May 092014


  • 24,000 miles
The oil filter will not stay tight. We have it serviced at a G M service center.but every time they change the oil in about 1000 miles the filter comes lose and leaks.

- King, NC, USA

problem #1

Aug 162013

LaCrosse 6-cyl

  • Automatic transmission
  • 9,000 miles
The contact owns a 2013 Buick Lacrosse. The contact stated that while driving 30 mph, the vehicle stalled. The vehicle was taken to a dealer for diagnosis but the failure could not be replicated. The manufacturer was notified of the failure. The vehicle had not been repaired. The failure and current mileage was 9,000...update 04-10-14

- Danville, CA, USA

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