8.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,900 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2013 Buick LaCrosse seat belts / air bags problems

seat belts / air bags problem

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2013 Buick LaCrosse Owner Comments

problem #1

Jun 172013

LaCrosse 4-cyl

  • 4,900 miles

A D V E R T I S E M E N T S

Passenger sensing system appears to be too sensitive. Owners manual states that the system is designed to detect adult sized passengers. However a small purse (6lbs) is sufficient to activate the airbag light on the console and ring the chimes alerting the driver that the front passenger is not belted in. Tested with 8 Y/O daughter (43lbs) with same result. Dealer has examined the system and found it to be performing as designed. Buick customer service returned my phone call and stated that based on the malfunction and the verbiage in bulletin 12-09-41-002A this malfunction is okay and no further service is required. Important to note that my 2007 Yukon XL denali requires a weight of approximately 40 lbs to activate the seatbelt indicator and about 80lbs to turn on the airbag. Buick needs to be recalibrated.

- Langley Afb, VA, USA

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