Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
65,815 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Buick Lucerne body / paint problems

body / paint problem

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2007 Buick Lucerne Owner Comments

problem #9

Oct 062016


  • 48,000 miles


The driver's side door handle is coming off. My car was in my garage when on Friday, September 30, I opened the door and the handle pulled away from the door. I could not open the door! I had to enter the car through the passenger's side in order to open the driver's side door. I then pushed the driver's side door handle back into place and used shipping tape to keep it in place until I could get it repaired. I called the Buick national helpline and was told there was an unofficial recall for this issue and they called my local Buick dealer and arranged for me to have the repairs done under warranty, today, October 5. the dealer, fox valley Buick GMC in St. Charles, il said they would do the repairs but it would cost approximately $200. I had no other option and had the door handle replaced. I was charged $74 for a $30 part and $134 for labor. I am waiting to hear from the dealership owner to discuss this matter of charging for warranty repairs.

- Wayne, IL, USA

problem #8

Apr 022016


  • 182,000 miles
Airbags did not deploy. Damage to front of vehicle sustained at least 20mph down to minimum 16mph traveling but making a left turn. Buick hit oncoming car in a near front on collision. Buick's front damaged by a punch that drove into the engine (corner of oncoming vehicle hit our vehicle just off center toward driver side) and resulting in a near front on collision, from inspection by adjuster, and first responders were that air bags should have deployed. Vehicle had over $9,000 in front end repair needed, enough to total vehicle. Bumper totally destroyed, radiator and fan gone, hood back to windshield folded.

- Spokane Valley, WA, USA

problem #7

Apr 032015

Lucerne 6-cyl

  • 33,700 miles
Driver side door handle, cylinder lock and latch mechanism pulls out from the door when opening the door to enter car. The assembly stays loose after the door is closed. It appears that something has broken inside and will require that the door panel will need to be removed and assembly replaced.

- San Marcos, CA, USA

problem #6

Dec 112014


  • 100,000 miles


The contact owns a 2007 Buick Lucerne. The contact stated that when it rains, water leaked into the trunk. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 100,000.

- St. Louis, MO, USA

problem #5

Dec 012011

Lucerne 6-cyl

  • 30,000 miles
Lost power & control, collision with 5 other cars & airbags did not deploy. Collision occurred immediately after power loss & no recollection on my part until paramedics arrived & took me to emergency room. Car was total loss.

- Campbell, CA, USA

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problem #4

Feb 202014


  • 73,771 miles
The contact owns a 2007 Buick Lucerne. The contact stated that the door handle fractured while the contact was attempting to enter the vehicle. The vehicle was taken to a dealer where it was repaired. The manufacturer was made aware of the failure. The failure and current mileage was approximately 73,771.

- Hillsboro , IL, USA

problem #3

Sep 062013


  • 39,560 miles


I was driving down the highway and for no apparent reason, my sunroof exploded and shattered into tiny pieces. The noise was like a gunshot and glass came into the car because the visor was open at the time. I did not lose control of the car, but the noise did cause me to be distracted and disoriented for a short time. If there had been more traffic, it might have been a lot worse. I can not attribute the event to any weather condition or vehicle use condition.

- Palmer, AK, USA

problem #2

Jul 072009

Lucerne 6-cyl

  • 10,301 miles
Sunroof drain system failed, causing the interior of the vehicle to flood. Initial damage was repaired under warranty. Problem has recurred, on 7/3/13 at 86,000 miles, causing flooding to the interior of the vehicle. Said problem is a danger to health and safety due to mold.

- Davie, FL, USA

problem #1

Aug 092011

Lucerne 6-cyl

  • 75,000 miles
I rarely use my rear door, but both doors had the lock assembly go bad. This wouldn't allow me to get in or out of the car. My front drivers side door lock assembly failed as well. Total cost for the 3 doors to be repaired was almost $1000.

- Painesville, OH, USA

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