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10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
79,082 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2008 Buick Lucerne fuel system problems

fuel system problem

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2008 Buick Lucerne Owner Comments

problem #14

Jun 102014

Lucerne

  • 92,000 miles

A D V E R T I S E M E N T S

When ready to leave work the vehicle would not start. Determined the fuel pump was not operating. Replaced the fuel pump and the vehicle still would not start. I found the fuel pump relay was the ultimate cause of failure. After replacing this relay two other times I decided to look further into the cause. I dismantled the fuse box to find it was not complete inside. The fuse box is filled with female to female couplers to connect the bottom wiring harness to the fuses. The fuel pump relay should have four of the couplers installed in the fuse box. There are only three installed. The male pins are long enough to touch and make contact. They will eventually overheat. This is a manufacturing defect and a fire hazard; as many people have had the issue. Buick still has not issued a safety recall and refuses to actually investigate the reason this is happening. The average consumer is being hit wit a $400 fuse box and $600 fuel pump replacement. I actually have since installed my original fuel pump. The replacement pump did not have a sending unit for the fuel gauge. Why are the dealers replacing probably perfectly fine fuel pumps. This has become a racket.

- Springville, AL, USA

problem #13

Oct 172016

Lucerne

  • 106,079 miles
Engine stalled after starting and driving about 20 yards in a parking lot. Then would crank but not start and had burning smell inside car. Had towed to dealer and they found a melted fuel pump relay and fuse box located under rear seat. They said there was a potential fire hazard if didnt replace fuse box too. Car had 106,079 miles at time

- West Hartford, CT, USA

problem #12

Sep 022016

Lucerne

  • 135,000 miles
The contact owns a 2008 Buick Lucerne. The contact stated that the vehicle failed to start. The vehicle was taken to a dealer where it was diagnosed that the fuel box failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 135,000.

- Smoak, SC, USA

problem #11

Aug 122016

Lucerne

  • 150,000 miles

A D V E R T I S E M E N T S

Car would crank over but would not start. Had fuel pump and burnt relay replaced and and an hour later the car fuel relay failed due to overheating.

- Delran, NJ, USA

problem #10

Aug 012016

Lucerne

  • 125,000 miles
The contact owns a 2008 Buick Lucerne. The contact stated that after shutting the vehicle off, the vehicle would not immediately restart. While inspecting the vehicle it was discovered that the fuse box and fuel pump had melted. The cause of the failure was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 125,000.

- Columbus, GA, USA

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problem #9

Jun 092016

Lucerne

  • miles
Fuel relay burnt so replaced fuel pump and relay and my brand new relay just burnt up while sitting in driveway my wife was driving the car when car stopped as she was leaving the parking lot of a friends home where I changed the fuel pump and found out relay was burnt and now it's melting relays

- Erie, PA, USA

problem #8

Mar 212016

Lucerne

  • 46,000 miles

A D V E R T I S E M E N T S

Fuel pump shorts out and melts the fuse box this was with the car parked in the driveway could be a fire hazard if this happens you lose all control of the car and makes it a death trap

- Norwich, CT, USA

problem #7

Aug 152015

Lucerne

  • 97,000 miles
We were out of town when car failed to start, not battery related. Had to be towed to service center where they diagnosed, inspected, and replaced the fuel pump relay. On 10/01/2015, 2000 miles later similar incident except this time my local mechanic. He cleaned all cavities, applied dielectric grease, checked the fuel pump amperage at 7.5, tightened all relay contacts and replaced relay. Bad relay had scorch marks around several pins. On 10/07, 500 miles later, same scenario except this time replaced fuel pump module. On 10/10, again no start, similar, symptoms. Mechanic came to my house on 10/12, could get car to start after several tries, testing and manipulation of components, but immediately shut it down since relay was very hot. Concerned over safety, had to replace the whole module. Replacement module was definitely an upgrade to original and was such because of, I understand, the failures experienced with the originals and concern over starting a fire. I now understand that several fires resulted from this problem. Fortunately, although tremendously inconvenienced both in time and expense, no one in our family was injured nor were we the cause of any accident which on the highway could have been disastrous.

- Gainesville, VA, USA

problem #6

Sep 232015

Lucerne

  • 66,900 miles
Having a problem with the car not starting. It was stationary in the garage. Had it tow to garage. They diagnosed it was a fuel relay burning up. A new relay did start the car.we took a short trip out of town and the car stopped running...left us stranded on the highway. The relay gave out again. A mechanic will now look into the fuel pump replacement. And electrical box under the seat.

- El Paso, TX, USA

problem #5

May 182015

Lucerne

  • 75,500 miles
The fuel pump relay overheated and melted in the fuse box. I had to have the relay and fuse box replaced. The mechanic told me that the fuse box could have started a fire. He told me to google the problem with my car because hundreds of other car owners have had the same problem. Sure enough I did just that and I saw hundreds of people with the same complaint about this model car. GM needs to be held accountable. Are they waiting until somebody dies first before they acknowledge the problem of the fuel pump relay and the fuse box? btw I had to replace the fuel pump.

- Pensacola, FL, USA

problem #4

May 232014

Lucerne

  • 60,000 miles

A D V E R T I S E M E N T S

The contact owns a 2008 Buick Lucerne. The contact started the ignition and a few moments later the engine stalled. The contact was a certified mechanic, who replaced the burned fuel pump relay switch. The failure recurred twice and the vehicle was repaired each time. The manufacturer was not notified of the defect. The approximate failure mileage was 60,000.

- Glasgow, KY, USA

problem #3

Mar 192013

Lucerne 5-cyl

  • 57,000 miles
When my wife was parking the car in a shopping center parking lot, the engine roared (even though she had her foot on the brake) and the vehicle jumped over the curb and struck small bushes and trees in the median between the stein mart and home dept parking lots causing damage to the front grill and driver side front fender. My wife was not injured luckily. Had this event occurred under normal driving conditions somebody could have been seriously injured and or killed depending upon the circumstances. I had a similiar instance about a year ago when the car surged forward while I was stopped at a intersection. My foot was on the brake and I got the car stopped. I continued to drive the car and did not experience any further problems. I thought it might have been a stuck accelerator linkage that cleared. I've since learned the newer vehicles are drive by wire controlled. Their is no direct throttle linkage from the gas pedal. The vehicle is currently at a Buick dealers body shop being repaired.. their service manager stated they would read the computer codes and use a scan tool to determine what caused the accident. An accident report was recorded by the local police department.

- Indian Trail, NC, USA

problem #2

Aug 012011

Lucerne

  • 10,675 miles
Fuel gauge is inaccurate. Reads up to 1/4 to 1/2 tank too full or too empty. Took it to GM repair facility (dealer) 5 times where numerous and different repairs were done over the course of about 7 months, but still not fixed. Have to keep filling the tank since fuel level is unknown. Collision hazard if run out of fuel while driving.

- Tallahassee, FL, USA

problem #1

Jun 302012

Lucerne 8-cyl

  • 86,000 miles
Purchased vehicle 4/2/12. 6/30/12 car would not start. Full power and crank but would not engage. Car towed and diagnosed as fuel pump/relay. The relay was melted. Repaired without incident. July 23,2012 car repeated. No start. Car towed again and relay is melted again. Researching it seems to be a common event occurring in 2008 V8. Mechanic has determined it to be an electrical problem stemming from fuse and amps being delivered to relay.

- Rochester Hills, MI, USA

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