Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
40,275 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Buick Lucerne seat belts / air bags problems

seat belts / air bags problem

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2009 Buick Lucerne Owner Comments

problem #4

Sep 292014

Lucerne 6-cyl

  • 97,000 miles


The car impacted the other car by turning left into the path of the oncoming car. The front end of the Buick was seriously damaged and car subsequently "totaled" by the insurance company. The airbags did not deploy which resulted in broken bones and bruises to the driver.

- St. Louis, MO, USA

problem #3

Jan 272011


  • 20,000 miles
The contact owns a 2009 Buick Lucerne. The contact stated that while driving 35 mph in inclement weather, the vehicle traveled over a sheet of ice on an incline and the contact suddenly lost control of the vehicle. The contact spun out of control until the vehicle crashed into a guard rail. The air bags failed to deploy and the vehicle was destroyed. The contact sustained injuries to the left eye, and bruising to the breast and shoulders. The contact later suffered many complications from the crash. A police report was not filed. The dealer and the manufacturer were made aware of the failure but declines to provide an explanation regarding the air bag failure. The failure mileage was 20,000.

- Flint, MI, USA

problem #2

Feb 172014

Lucerne 6-cyl

  • 39,600 miles
Red light warning indicated that airbag needed servicing. Took it to the dealership where car was purchased. Dealer stated that it was an electrical problem. There is no warranty for this. Seems strange that a 5 yr. Old automobile with low mileage should need a whole new system or have this problem. It is very expensive to repair.

- Winchester, VA, USA

problem #1

Aug 112009


  • 4,500 miles
The contact owns a 2009 Buick Lucerne. While parking the vehicle with the brake pedal depressed, the vehicle surged forward and damaged the front end when it crashed. The air bags failed to deploy, but there were no injuries. The contact refuses to drive the vehicle in this condition. He took the vehicle to the dealer and they will test drive it the next few days. The failure mileage was 4,500.

- Charlestown, RI, USA

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