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NHTSA — Latches/Locks/Linkages: Doors: Latch Problems

10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
2 / 1
Average Mileage:
66,333 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Buick Rendezvous accessories - exterior problems

accessories - exterior problem

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2002 Buick Rendezvous Owner Comments

problem #3

Feb 082008

Rendezvous 6-cyl

  • Automatic transmission
  • 68,000 miles

A D V E R T I S E M E N T S

2002 Buick Rendezvous, - sold by GM S "GM certified".. only must have been a joke. From the onset, solenoid difficulties created dangerous situation on highway, called them and spoke rather bluntly... that was after many, many calls. Wipers didn't work in the rain... would stick.. very dangerous while driving. Intake manifold gasket - cost one thousand dollars.. fuel gauge does not work. Car does not run.. get stuck for the past two months, at least three times per week. Paid four hundred dollars to replace "things".. still gets stuck.. now car won't start. Sometimes, windows don't work, car won't lock or unlock, car won't start. At this point, car is dead. BCM? who knows. Disaster car. It's a gift from god that we're not dead.

- Easton, PA, USA

problem #2

Jul 022006

Rendezvous 6-cyl

  • Automatic transmission
  • 129,000 miles
My wife was involved in a fatal accident on July 2, 2006. She was a promising micro-biologist whom worked on cures for ovarian cancer. She was ran off a road by another driver and sent into a line of trees in our Buick Rendezvous (2002 cx). The driver-side headlight made direct contact with one tree and the force opened the driver's side door allowing it to be "ripped" off the hinges. Thereby, exposing her to the natural elements and making her vulnerable to strike a second tree that broke every bone in her face and killed her. I am concerned because when the 2002 Rendezvous was tested, it received 3 to 4 stars and the consistent problem that arose, based upon the article that I read, the driver's side door opens during an offset frontal accident. We were never sent any information where Buick was looking into this defect and it only had a recall on the rear hatch that we had to have fixed in 2003. If this problem would have possibly been corrected or at least addressed, I sincerely believe the outcome of the accident would have been slightly different. Please investigate for me.

- Nashville, TN, USA

problem #1

Oct 062001

Rendezvous 6-cyl

  • Automatic transmission
  • 2,000 miles
Vehicle driver-side door hinge, and door and front body panel edges, were bent by only a small amount of wind pushing door forward. Two attempts by dealer to reset the door, including a new hinge, have failed to return the door and window to original position against the door seal, resulting in a constant wind noise which is very annoying. Hinge or door frame to which it is attached appear to be insufficient in strength. Every time the door is opened fully the hinge can be seen to bend away from the structure to which it is attached in the door frame. Door also does not seem to have a "stop" to prevent reoccurence of this problem. GM does not seem to have a retrofit program in place to replace the hinge or door frame.

- Deer Park, NY, USA

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