The contact owns a 2006 Buick Terraza. The contact stated that while driving approximately 60 mph, she began to hear noises like something was cracking. The back end of the vehicle started to sway to left causing her to lose control of the vehicle. The vehicle then rolled down into a ditch and landed on its side. No air bags deployed. A police report was filed. Both the driver and passenger sustained minor injuries. The vehicle was towed to an independent garage and was awaiting investigation. The vehicle had not been repaired. The failure mileage was 87,560. The VIN was unavailable.

- Cascade, IA, USA

2006 Buick Terraza with Goodyear tires. Experienced uneven scalloped wear at 12251 miles. Dealer could find nothing wrong to cause, replaced tires for free. Rotated tires every 3,000 miles faithfully. Also had pressure checked with every oil change. Again, uneven scalloped wear at 32000. Dealer tried to claim my tires were all underinflated by 10psi causing wear. However, only 2 tires show wear, and scalloped wear pattern is not caused by underinflation. Dealer service dept. Refused to assist in repair or determining why tires are failing so early. Service dept. Manager also did not return phone calls.

- Fayetteville, NC, USA