2.8

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,365 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Cadillac CTS seat belts / air bags problems

seat belts / air bags problem

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2004 Cadillac CTS Owner Comments

problem #3

Sep 032015

CTS

  • 87,594 miles

A D V E R T I S E M E N T S

Service airbag light and warning indicator came on when car is started. Took to GM certified dealership for service. Was advised code B0058- right front pretensioner defective on passenger seat belt buckle. The dealership advised that this part is no longer available from GM and therefore they wouldn't be able to make repairs. Also advised that the air bags are disabled and will not deploy. Was told to contact GM customer service. After 3 weeks of lengthy telephone conversations, still no help from GM. Searched every online website and this part is not available. Please advise what if anything can be done to stress the importance of this issue with GM.

- Bonham, TX, USA

problem #2

Apr 022010

CTS

  • 69,500 miles
The driver's seatbelt twisted on this '04 caddy Cts with 70K miles. The local repair shop told us to take it to the dealer. The dealer wanted hrs of labor guestimated at $170 to take it apart. Isn't it essential that a safety feature holds up. The car is mostly driven by a light weight woman who is very careful. I thought the manufacturer should warranty the seatbelt design longer! this is the first time this is happened in the 20 cars we have owned since seatbelts were standard. Are there any other such complaints?> these front belts come from the top of the seat.

- Rockville Centre, NY, USA

problem #1

Sep 282004

(reported on)

CTS

  • miles
Consumer has concern with the safety belt. The safety belt does not utilize a ratcheting style safety belt harness. The consumer had a professional install his child's safety seat but the belt would only hold temporarily. Any wiggling of the seat caused inches of slack.

- Lansing, MI, USA

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