Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
6 / 1
Average Mileage:
12,636 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

1998 Cadillac DeVille seat belts / air bags problems

seat belts / air bags problem

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1998 Cadillac DeVille Owner Comments

problem #11

Feb 192015

DeVille

  • miles

A D V E R T I S E M E N T S

There was a recall on the airbag sensor of my vehicle in 2000. I was not aware of @ that time because I had not purchased it from the local dealership yet. On Feb.16,2015 I called the 1800.458.8006 & was told that I would have to pay to have the part diagnosed & fixed if needed. The rep. & I went back & forth as to who should pay for this etc.,.I called again on 2-19-2015 spoke with another rep. Still got the same answer.basically I was told that the recall was closed out in 2001. When I asked both reps.that I spoke with if that meant there was a expiration date, I was told no. There were other questions that I asked in reference to the matter that does not add up between each rep. & the local Cadillac technician that the first rep. Connected me with. I need help in solving this problem.the case # [xxx]. there are other factors I documented if needed. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Waycross, GA, USA

problem #10

Jan 172008

DeVille 8-cyl

  • Automatic transmission
  • 73,000 miles
The contact owns a 1998 Cadillac Deville. In September of 2003, the air bags deployed without an impact while driving 35 mph. There were occupants in the vehicle at the time of the failure. GM repaired the vehicle; however, the air bags continued to deploy for no apparent reason. There was one injury. The purchase date was unknown. The current mileage was 177,040 and failure mileage was approximately 73,000.

- Butler, MO, USA

problem #9

Jun 112006

DeVille

  • miles
: the contact stated while driving 55 mph on normal road conditions, there was an accident due to temporarily losing consciousness. The contact and a passenger were both wearing seatbelts. The seatbelts did not restrain the occupants during the accident and the airbags did not deploy. The contact and the passenger both endured moderate injuries; the contact sustained a concussion, and neck problems while the passenger sustained a concussion, cracked breast bone and knee injury. The vehicle was totaled and towed to a service lot. Pictures were taken and a police report was filed. The manufacturer was notified who sent out an independent inspector. A report was filed concluding that the seatbelt and airbags were working properly but were in lock mode. The contact express that prior to the accident the airbags were on recall #00V217000.

- Bristol, TN, USA

problem #8

Feb 172006

DeVille 8-cyl

  • Automatic transmission
  • 66,000 miles

A D V E R T I S E M E N T S

: the contact stated when the passenger side door was shut, the passenger side airbag deployed. The vehicle was driven away from the scene and has not been seen by a mechanic. The consumer was quoted a price of over 10000 dollars. Updated 03/09/06.

- Huntsville, AL, USA

problem #7

Sep 092003

DeVille

  • miles
While driving at 35mph on gravel road driver and passenger air bags deployed without warning.

- Butler, MO, USA

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problem #6

Sep 072002

DeVille

  • miles
The consumer was on the driveway of personal residence with all seat belts secured when both the driver/passenger side airbags deployed. There was a loud explosion. The engine shut down, there were no power features working, and the horn was blowing continuously. The dashboard was blown up from the force of the airbags and the front windshield was severely smashed from the force of the dashboard. The consumer was driving and his arms were burned from the airbag on the driver side, consumers his wife hit her head on the passenger side window. (consumers wife suffered from a temporary hearing loss in left ear, and neck pain/headaches)

- Lebanon, TN, USA

problem #5

Jul 012002

DeVille

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

At a vehicle crash side airbags did not deploy. Cause unknown. Dealer notified. Consumer was not in motion at time of accident, another motorist crashed into consumers vehicle, 2 people were injured in the accident, consumer states that the driver nor the passenger air bags deployed.

- Sioux Falls, SD, USA

problem #4

Sep 022001

DeVille

  • miles
Vehicle hydroplaned off wet highway into trees; driver killed upon inpact (left side & front) when neither front nor side air bags deployed, recall K00066-S/NHTSA campaign id 00V217000.

- Quitman, MS, USA

problem #3

Nov 272000

DeVille

  • miles
Was told by dealer I could park car until April 2001 when a recall would be issued or sign a waiver and have air bags disconnected.

- Fayetteville, AR, USA

problem #2

Oct 012000

DeVille

  • Automatic transmission
  • miles
Consumer will complet information form concerning air bags side recall. The dealer does not have the part to be replaced for manufacturer recall.

- Birlingame, CA, USA

problem #1

Feb 161999

DeVille

  • miles
I was the driver and only person in an automobile accident on February 16, 1999 between my 1998 Cadillac Deville concours and a 1977 Dodge camper top van. The side air bags did not deploy to prevent my head and left shoulder from impacting the left window and door frame. The Dodge van impacted my left tire quarter panel, driver door panel, and left passenger door panel to the extent that the side mirror was knocked off the door, the driver window damaged, and the driver door indented enough to prevent the window from going down. I am suffering from severe cervical strain/sprain, multiple cervical sublunations, left shoulder, rifgt side, neck, and back pain.

- Decatur, GA, USA

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