Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.

9.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,100 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Cadillac DeVille exhaust system problems

exhaust system problem

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2002 Cadillac DeVille Owner Comments

problem #3

Dec 192003

DeVille

  • 6,300 miles

A D V E R T I S E M E N T S

Consumer was blind, and his wife drove him around. But she was having trouble seeing because there was a foul smell that came into the vehicle, and the substance burnt her eyes. Consumer took the vehicle to the dealer/mechanic 3 times, but the problem was not resolved. Mechanic told consumer that he was waiting for a part before he could repair the problem.

- Charlotte, NC, USA

problem #2

Jul 072003

(reported on)

DeVille

  • miles
When driving there is a rotten egg odor inside. Took to dealer, and the dealer stated that the vehicle needed a catalytic converter.

- Charlotte, NC, USA

problem #1

Aug 212002

DeVille

  • Automatic transmission
  • miles
Car has a very strong sulfur odor. Catalytic converter has been replaced but did not fix the problem. Car has been into service 3 times. Odor strong enough that passengers have become ill, especially when the sunroof is open. Children at school back away from car due to odor. GM/Cadillac states it is a problem we "have to live with".

- Charlotte, NC, USA

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