Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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hardly worth mentioning
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
64,667 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Cadillac DeVille fuel system problems

fuel system problem

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2002 Cadillac DeVille Owner Comments

problem #3

Sep 202015


  • miles


The contact owns a 2002 Cadillac Deville. After the vehicle was parked, there was smoke coming from under the steering column. After a few minutes, it was informed that the vehicle caught fire. The fire department was able to extinguish the fire. A police report was filed. The manufacturer was not notified of the failure. The VIN was not included in NHTSA campaign number: 03V238000 (fuel system, gasoline). The failure mileage was not available.

- Indianapolis, IN, USA

problem #2

Apr 162014


  • 91,000 miles
The car started accelerating, on its own, up to 40 mph from a stop sign or red light. The gas pedal was not stuck. Legacy Ford in lagrande, Oregon has told us it is an internal problem and they will have to put their diagnostic machine on it. We have already paid them $179.36 for labor, gasket and cleaner. They had told us to bring the car to them if it happened when we were in town so they could test it further. Last week I was in town and it happened so I took it to them. They couldn't diagnose the problem at the time so that is why they need to use the diagnostic machine. I tried to report this to Cadillac but they weren't interested in my problem.

- Cove, OR, USA

problem #1

Jul 252012


  • 103,000 miles
The contact owns a 2002 Cadillac Deville. The contact stated that once the fuel gauge reached the one quarter full mark, the fuel level gauge would reset to full. The vehicle had not been diagnosed for the failure however, the contact referenced NHTSA campaign id number: 03V238000 (fuel system, gasoline:storage:tank assembly) but was advised by the manufacturer that the vehicle was not included in the recall. The vehicle was not repaired. The failure and current mileages were 103,000.

- San Bernadino, CA, USA

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