Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

Please take a moment & say thank you by donating $5 or whatever you can to the Center for Auto Safety.


really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
191,091 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2003 Cadillac DeVille steering problems

steering problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2003 Cadillac DeVille:

Unsubscribe any time. We don't sell/share your email.

2003 Cadillac DeVille Owner Comments

problem #9

Jul 252014

DeVille 8-cyl

  • 110,000 miles


I have a recall on my car & had it repaired but GM will not reimburse me...

- Lake Forest, CA, USA

problem #8

Mar 032014


  • miles
The contact owned a 2003 Cadillac Deville. While driving 40 mph, the steering seized and the contact lost control of the vehicle. As a result, the vehicle crashed into a tree. A police report was filed and no injuries were reported. The vehicle was destroyed and towed to an impound lot. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Zephyrhills, FL, USA

problem #7

Jul 192012

DeVille 8-cyl

  • 900,000 miles
Notified last summer (2014) about September (2014) notified to schedule an appointment for the repair...have called the local dealer several does not have the necessary materials to correct the problem. Have experienced several times the ignition turning off....(the reason for the recall)...fortunately have not had an accident. What is holding up the repairs" why send a letter instructing us to now get it repaired when the local dealer does not have the materials needed" very frustrating!!!!

- Summerville, SC, USA

problem #6

Dec 092014


  • 109,000 miles


The contact owns a 2003 Cadillac Deville. While driving 35 mph, the vehicle shook violently and the brake pedal stiffened. In addition, the steering wheel seized and the vehicle crashed into a steel dumpster. The air bags failed to deploy. A police report was not filed. The driver was injured and required medical attention. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was included in NHTSA campaign number: 14V355000 (electrical system), but the part was not available. The manufacturer was notified of the failure. The approximate failure mileage was 109,000.

- Rockford, IL, USA

problem #5

Mar 222014

DeVille 8-cyl

  • 175,171 miles
The key locked up all at once and would not allow the vehicle to turn on or off. We had the Chevrolet dealer in coolidge, AZ, (garrett motors) replace the key cylinder. Now General Motors has sent us a recall request for this part which we took to our local Chevrolet dealer in faribault, mn. There we were told to contact Cadillac and were given a form to fill out to request reimbursement for this part which we had paid $212.39 for. Cadillac is now denying our request saying that the key lock cylinder is not what the problem was since they say it was only the key. At the time, the newly made key was not available to the dealers as it had not even been considered a recall part at that time. This problem happened on 3/22/14 and shortly after in April the media broadcast that the recall process had began on this part. We feel we are entitled to a refund and would appreciate your looking into this on our behalf.

- Faribault, MN, USA

problem #4

Oct 152014

DeVille 8-cyl

  • 147,495 miles
In September of 2014, I received a recall from the state of Massachusetts about (1) part that must be repaired in my 2003 Cadillac Deville sedan: (1) ignition switch 14V355000, the only recall showing up on the GM web-site is the ignition switch and the other three and the first are listed here totaling (4) recalls all together! after entering my make, model, year, and VIN, of my vehicle I received three more urgent recalls ! (2) fuel tank pressure sensor 03V238000, (3) driver air bag 03V051000, and the (4) air bag inflator 02V222000. During a recorded phone conversation an agent and a manager at/from (GM) General Motors stated that they do no honor any recalls from or any other web-site as they are "not valid" but their own These are serious recalls that require immediate attention and validation by GM before they are sued for much more than simple repairs! I thank you for your time! blessings! on August 21, 2013, he paid $300 to replace a tie rod. On December 30, 3013, the tie rod broke again. He had to call aaa several times due to electrical failures, which caused the vehicle to stall. Updated 11/26/14

- Avon, MA, USA

problem #3

Jun 182012

DeVille 4WD 8-cyl

  • 125,000 miles


A recall letter was sent to me, I contacted to GM to let them know their recall was a little too late and luckily I was not on the road when this happened I was in a store parking lot when this occurred. I experienced complete loss of brakes, steering and electrical. I thought it was a battery issue. I purchased a new battery. I had to carry the battery 3 miles each way, it was not the was towed, repairs were found to be ignition problem and a module needed to be replaced, costing over $800, how do I get reimbursed for this" GM said they would get back to me and its been 3 weeks, I have heard nothing. I would appreciate your help. I have all the receipts and had we been told of the recall a big expense might of been saved, how do I get some sort of claim form to get reimbursed"

- Chgo, IL, USA

problem #2

Aug 212014

DeVille 8-cyl

  • 50,150 miles
I was driving at approximately 60 mhp on I77 North - without notice of any kind it became very difficult to steer my vehicle and I lost control as well as all power & acceleration. All of this happened so fast but I looked down and noticed several dash board/warning lights on. These lights normally only go on for a second or so when starting the car. Having no power or acceleration I was able to navigate my car to the side of the road with out an accident but immediately noticed that my ignition was already turned off. The ignition key was not all the off - just in the position as if I was parked and wanted to listen to the radio. Once pulled over I placed the car in "park" turned the key all the way off and restarted the car. It started right up. However, now both my "service engine soon light" and "air bag" light stays illuminated at all times. They do not go out once the car is started. I am not able to notice any difference in the performance or handling at this time but am concerned with the lights remaining on at all times when driving as well as the safety of the air bags.

- Belmont, NC, USA

problem #1

Sep 052013


  • 103,000 miles
The contact owns a 2003 Cadillac Deville. When the contact started the vehicle, it shook violently and the speed increased while driving. The dealer replaced the power steering pump, but the failure recurred. The vehicle continued to shake violently and the contact had to apply force to hold the steering wheel while driving. The failure occurred at various speeds. The manufacturer was notified of the failure. The approximate failure mileage was 103,000.

- East Chicago, IN, USA

Not what you are looking for?