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10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
95,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2007 Cadillac Escalade fuel system problems

fuel system problem

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2007 Cadillac Escalade Owner Comments

problem #1

May 012013

Escalade

  • 95,000 miles

A D V E R T I S E M E N T S

I purchased a 2007 Escalade and have had it for just about 1 year. So far I have had to replace a defective windshield, hubs, evap sensor, purge valve, fuel level sensor, transmission, defective rims, plus the normal wear and tear items....brakes, rotors, battery. All of which happened to go right around 90,000 to 100,000 miles. I contacted Cadillac to address the issues and compensate some costs as this SUV has always been regularly maintained with the best products available including synthetic oils. They refused to work with me.... well today the icing on the cake. My grandfather passed away this week, while moving his personal belongings and having a full truck load of them the truck caught on fire. Smoke began to pour in from the dash by the windshield the under the dash. I opened the hood and flames shot out burning my hand. The police & fd came. Thank god for the family in the home near by who ran out with a fire extinguisher. I had to pay for a tow from Maine to nh. I was out of state, the dealer is closed until Monday. Find a vehicle to use to go to NY where the funeral service are being held. This vehicle is undependable, unreliable, junk that is unsafe. Not only is it because this one is a lemon but because they do not back the product. GM does not care about the publics safety. They don't care if folks get injured or killed. Many of the issues I have had are safety issues but GM dose not find them to be. If a transmission locks up when you are doing 65 on a highway and drops to 20 I think that's a safety issue. At least that is what I have been told by multiple mechanics. If your windshield is defective due to the plastic and glass separating and you can't see to drive, that too is a safety issue. If your hubs go bad your wheel can come off at any speed...another issue. And if you are trapped in a burning car. I would also say that may be an issue too.

- Portsmouth, NH, USA

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