8.3

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
4,024 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Cadillac SRX engine problems

engine problem

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2010 Cadillac SRX Owner Comments

problem #2

Mar 172011

SRX

  • 6,000 miles

A D V E R T I S E M E N T S

Cadillac Srx turbo purchased 7/26/10. November 2010 @ 4000 miles turbo failed to operate and poor acceleration, dealer would have to order recall parts and would let me know when available. Temporary repair to hose made. In March 2011, (@ 6000 miles) attempted to start cold engine and heard noise, and some smoke without moving car. Luckily the car was in my driveway when this "catastrophic engine failure" occurred. Car towed to dealer. Dealer determined that the piston rod was thrown and put a hole in the side of the engine. Car held while dealer investigated cause. Next day advised of cause and told that correction is replacement of the engine. In March, the service dept. Told me they knew nothing about an engine recall only a turbo hose and power steering recall. Dealer has replaced engine and "done all recalls." I am afraid to pick up the car, and unsure of dealers ethics. I never received any letter of any kind about the safety recalls on my new car. I have never used regular gas in the vehicle.

- Decatur, GA, USA

problem #1

Jun 032010

SRX

  • 2,047 miles
The contact rented a 2010 Cadillac Srx. While driving at speeds of 20 mph, the engine stalled and the vehicle began independently rolling backwards. After three attempts, the contact was able to restart the vehicle. The contact informed the rental facility manager of the failure. The VIN was unknown. The failure mileage was 2,047.

- Jacksonville, AR, USA

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