2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
67,253 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Cadillac SRX engine problems

engine problem

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2011 Cadillac SRX Owner Comments

problem #11

Apr 192022

SRX

  • 204,875 miles

A D V E R T I S E M E N T S

The contact owns a 2011 Cadillac SRX. The contact stated that the rear axle, suspension, park assist, and stability tract control warning indictor lights were illuminated. The contact stated that while driving, the vehicle fishtailed. The contact called the local dealer. A multi-point inspection was provided by the dealer, who informed contact that the power steering and transmission lines were leaking. Additionally, a fuse was missing, the malfunction light illuminated and the vehicle failed to accelerate. The vehicle was repaired. The contact stated that while driving, the vehicle failed to accelerate. The check engine, ABS, traction control and an unknown warning light illuminated. The contact stated the failure was related to NHTSA Campaign Number 21V473000 (Suspension). The manufacturer was contacted and referred the contact to the local dealer however, no additional assistance was provided. The failure mileage was 204,875.

- Tulsa, OK, USA

problem #10

Apr 142021

SRX

  • miles
GM safety recall N212340980. Nine (9) warnings are specifically listed within the Recall letter; I have been experiencing 6 of 9 warning messages during an active driving session of this vehicle. In August 2021, visited Cole GMC / Cadillac service location for an assessment of parts needed to repair safety items. Refused service request despite previously scheduled appt. time; dealer required $100 fee to perform safety analysis despite Safety Recall letter / case. (08/27/2021) Contacted GM safety hotline to determine next steps. Spoke with GM rep who indicated a solution would be communicated with 24-48 business hours. No response prior to 09/02/2021 - attempted follow-up call @ 3pm, :28 hold, GM call center rep could not reach anyone in Recall department.

- Portage, MI, USA

problem #9

Nov 272020

SRX

  • 15 miles
The car takes a unexpected hesitation during acceleration on road or highway at any given time which is very scary

- Chesapeake, VA, USA

problem #8

Jul 032020

SRX 6-cyl

  • 113,500 miles

A D V E R T I S E M E N T S

My stabilizer track/ABS light came on but before it did my car was driving about 20 miles even though I had my foot down on the gas. Then it jumps into moving fast. The light goes on and off, so when it's off the car won't move it drags then it jumps but when the stabilizer track/ABS light comes back on it doesn't do this. I checked recalls and it says my vehicle doesn't have any but who knows if this has been fixed improperly before. I was driving and cars were beeping then when it jumped I almost hit a car in front of me.

- Dorchester, MA, USA

problem #7

Feb 172020

SRX

  • 90,000 miles
Stability control light and reduced engine power happened at a stop light. Vehicle was in stop and go traffic approaching traffic light on highway exit ramp. Car throttle body issues already noted for other Cadillac Srx models of same year but GM said our VIN was not covered. It is the same exact problem listed in the GM serice bullitin # 14582A from October 2015.

- Rockford, MI, USA

problem #6

Jan 052018

SRX

  • 105,000 miles
This winter it was freezing, my 2011 Srx Cadillac displayed a "reduced engine power" message, and I couldn't go over about 5 miles per hour. I had to pull over and stop the car. After a short time, I restarted the engine and had power back. I took the car to the Cadillac dealership with the check engine light on. They said it was my throttle body sensor. The cost came to $603. I was the second car out of four within a one week time frame that had to get this problem fixed. Cadillac did a recall for this same problem on its other vehicles but not the Srx.

- Raeford, NC, USA

problem #5

Dec 142017

SRX

  • 117,000 miles

A D V E R T I S E M E N T S

On highway going 75mph suddenly reduced power mode & service stabillitrak messages. Car immediately downshifted to 45mph which could've caused a major accident. Tsb 14582A ' throttle body ' reduced power mode which states 'this special coverage covers the condition described above for a period of 10 years or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership' exists, yet my dealer will not honor the extension on the warranty because my VIN is not part of the tsb.

- Plymouth, MA, USA

problem #4

Oct 292016

SRX 6-cyl

  • 78,892 miles
The contact owns a 2011 Cadillac Srx. While driving 50 mph, the vehicle inadvertently decelerated to 20 mph. The vehicle stability engine and engine power reduce warning indicators illuminated. The issue recurred several times while the contact was driving the vehicle to the dealer. The contact stated that the vehicle needed to be turned on and off to correct the issue. The vehicle was taken to the dealer where the issue could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was 78,892. Updated 01/27/17

- Woodville, AL, USA

problem #3

Jan 152013

SRX

  • 30,000 miles
Sometimes when accelerating it bogs down. Dangerous when you need pull out in traffic. Took it to dealership at least 5 times. They checked codes. Never could get it to repeat at dealerships.

- Shreveport, LA, USA

problem #2

Jun 112014

SRX

  • miles
Experienced several instances of vehicle being very hesitant to accelerate which is dangerous when trying to enter interstate traffic. Being told that this is just a characteristic of the type of engine is not a good or professional response. Needs to be addressed by Cadillac.

- Ellenwood, GA, USA

problem #1

Mar 162011

SRX

  • 500 miles
The contact owns a 2011 Cadillac Srx. The contact was driving approximately 20 mph and as the accelerator was applied, there was a sudden reduction in speed between 5 to 10 mph. The vehicle then began to lunge forward violently. The failure recurred six different times. The vehicle was taken to an authorized dealer for diagnosis where the contact was awaiting further investigation. The failure mileage was 500.

- Las Vegas, NV, USA

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