Water collects on the inside of the sealed headlights

- Visalia, CA, USA

Moisture accumulation in headlamps and causing them to go very dim, have to drive with them on high beams because I can't afford to pay out of my pocket by May 28, 2020, and wait on refund, and it cost more than the settlement letter will allow! that is simply not right!!! why should we have to pay out of our pockets and loose money on a problem that GM has known about since 2010 and done nothing about until they are sued and then they are still not truly rectifying the problem for those who cannot afford to have it fixed nor pay out of their pocket for the difference it will cost them to have it repaired? this has affected approximately 300,000 Cadillac Srxs nation wide and GM is not willing to do a recall on their own! therefore some people are having to ride around I safely with their high beams on, in which could potentially cause an accident and injure or possibly cause death to themselves or others!!! GM should be made to do a recall to rectify this problem!!!!

- Lake City, AR, USA

Head light fixture has moister in it. Not sure why. Covers almost half of the fixture. The only way to clean the inside is to take the entire front bumper off of the car. Not an easy task and I'm definitely not a mechanic. Also low beams are very very dim. Can't see much at night without high beams on. Could be caused by the moister. Not in motion. Just over time. Hard to believe it would have went bad. I have saw multiple threads about this same problem. A vehicle flaw is what I would call it.

- Warrensburg, MO, USA

The contact owns a 2011 Cadillac Srx. The contact stated that the front driver side headlamp failed to illuminate due to water and condensation present inside the headlamp assembly housing. The cause of the water intrusion into the headlamp was not determined. The local dealer everette GMC/Cadillac(19236 I-30 benton ar) was notified of the failure. The vehicle was not repaired. The manufacturer was not notified. The failure mileage was 70,000.

- Little Rock, AR, USA

The headlights when on dim are so dim you cannot see to drive. Have replaced bulbs but doesn't help. Dangerous to drive at night.

- Franklinton, NC, USA

My headlights randomly build up condensation which causes the headlights to go out unexpectedly. This causes a safety issue especially when driving in the dark. It's also illegal to drive without headlights. There was a class action lawsuit in California regarding this very issue.

- Milton, WA, USA

Suddenly, the regular headlamps got dim'as if someone installed a dimmer switch and brought the light down to 30%. brights work fine. This was true whether the car was stationary or in motion. While trying to get this covered by Cadillac and/or my extended warranty (both denied to cover the repair), I had to drive at night with my brights on. Either way, with brights on, or with dim lights, this is a serious safety hazard. Cadillac has known about this for many years, and in addition to not doing a recall or honoring case-by-case repairs, they continued to put the same faulty headllamp assemblies in these vehicles, up to 2015.

- Cockeysville, MD, USA

Low beam headlights dimmed. High beam headlights failed completely. Moisture build up in headlight housings apparently impacted electronic headlight controllers. Auto dealership estimates approximately $2000 to repair.. replacement of both headlight bulbs produced no difference in light output. Bulbs that were replaced appear to be fully functional. Mechanic at Firestone auto care facility states that 'headlight housing unit appears to have defective seals allowing moisture in and remaining inside the housing damaging controllers'.

- Schenectady, NY, USA

The factory low beam headlights on this car pose a safety risk for everyone on the road. You can barely see anything on the road with the low beam headlights on this car. The high beam headlights work perfect, but the low beam headlights are dangerous. I've seen many people that drive this vehicle have the same problem. I believe a recall should be put into place due to this problem originating from the factory.

- Dierks, AR, USA

Headlights went out at 70 mph I -95 curb lost control almost kill entire family.

- Orangeburg, SC, USA

The contact owns a 2011 Cadillac Srx. The contact stated that the headlights were extremely dim, which made it difficult to see the road while driving. As a result, the contact was unable to see a cinder block when attempting to make a turn at approximately 5 mph. The contact crashed into the cinder block. The air bags did not deploy. The vehicle was not towed and a police report was not filed. The contact sustained injuries to the back and head, but medical attention was not needed. Faulkner Cadillac trevose (located at 4447 E street rd, trevose, pa 19053, 866-722-7910) stated that the passenger side corner panel and front bumper of the vehicle needed to be replaced. The vehicle was taken back to the dealer regarding the headlights. The dealer diagnosed that the headlights were too dim due to condensation build-up and the headlights needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and provided case number: 9/569386975. The approximate failure mileage was 64,000. The VIN was unknown.

- Southampton, PA, USA

The headlight is defective and has water in the headlamp unit cause extremely low visibility which is very dangerous as it appears that one is driving with no lights at all.

- Warner Robins, GA, USA

The headlights are very dim causing dangerous driving conditions

- Moore, OK, USA

My Cadillac 2011 headlights when dim. First I changed the light bulbs thinking that that would solve the problem but it did not. I then took my car into the dealer to check to see why the light bulbs did not fix the problem. They in turn told me that I would have to replace the entire headlight in order fix the dim lights. I was also told that the lights going dim on the Cadillac Srx is a flaw in the system.this is an unsafe condition whereas you will need to drive with your high beams until the light unit is replaced as you can barely see in front of you.

- Bronx, NY, USA

I noticed all of a sudden I could not see the road, switched to the high beam that's fine now back to low beam it's like I turned off the lights, my lights are on but not bright at all, driving with high beam much as possible hwy & city.

- Little Rock, AR, USA

Low beam headlights have dimmed to the point of not feeling safe to drive at night.

- Ellisville, MO, USA

The low beam headlights no longer work, making visibility poor while driving at night, so low it makes seeing anything in front of the vehicle difficult and may cause an accident. They were working and one day while driving home from my office I noticed they were no longer working, it was dark in front of the car. I checked the lights, they were on, however, the low beams were no longer operating.

- Frankfort, IL, USA

The low beams on my SUV went completely out as I was driving early one morning out of my neighborhood! I noticed that it was unusually dark and thought that a street light was out, but I soon discovered that it was my headlights that were not working. I am unable to drive my car at night or before the sun comes up because I have no lights. I can only use the high beams. I need to be able to drive my car when it's dark. This is a serious problem and the GM should do a recall to repair this defect at cost to the consumer because they are totally aware of this issue and have been for years. There is an issue with the sealant and it's allowing moisture to get inside of the headlights causing the lights to go out.

- Hampton, GA, USA

I noticed that only my drivers side headlight was not working. After investigating I learned that there has been 2 class action lawsuits filed and won against the manufacturer in Florida and California. This is due to condensation causing the low beam light to fail. I took the headlights out and put the bulb from the drivers side into the passenger side and it works. This is consistent with the complaints from the lawsuits. There are way too many complaints about this causing headlights to fail in rainy conditions. That is the worst time for headlights to fail. There are enough complaints that a recall should be done.

- Marysville, WA, USA

Head lights are dim at night while driving you can't see very far ahead which makes it dangerous to drive at night. You have to use high beam to be able to see. We have replaced the lights and it's not any different. It's scary driving at night. Something needs to be done. I'm surprised there aren't more accidents.

- Ogden, UT, USA