Huge win for car owners! All TSBs to be made public. The Center for Auto Safety just made the NHTSA (US Government) make public the full text of all TSBs from now on. They are the same organization that has petitioned the NHTSA & filed lawsuits to protect car owners over exploding gas tanks & other major safety issues. Whenever you drive in your car, you are safer thanks in part to a lot of work over the years by this small but very effective consumer advocacy group.

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definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
45,307 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Cadillac SRX miscellaneous problems

miscellaneous problem

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2011 Cadillac SRX Owner Comments

problem #4

Nov 022015


  • 42,000 miles


While putting groceries in the back of the Srx the power lift gate came down without warning and hit me in the back. I was able to hit the button and open the gate back up. After about 10 seconds or so it came back down. It will not stay open.

- Renfrew, PA, USA

problem #3

Oct 222015


  • 87,500 miles
The vehicle's sunroof drain hose material shrinks due to changing environmental conditions. This results in the drain hoses detaching from the dash or sunroof module. Water leaks into the vehicle damaging interior components including wiring, electronic modules, the sound deadener and carpet. This happens every time it rains or through car washes.

- Converse, TX, USA

problem #2

Aug 042015


  • 50,729 miles
Air conditioning system is not cooling properly. Passenger side is somewhat blowing cool air and driver's side is blowing hot air. This is the exact situation that resulted in a recall of 2011 Cadillac Srx. However, this Cadillac Srx was not initially included in the recall and has not been to-date. The safety recall notice is 11057; Federal Motor Vehicle Safety Standard no. 103. This could potentially cause a serious problem in the winter months when the defrost may not work properly. It is obvious from our research that this vehicle should have been included in the recall as it is the exact same situation as those affected by the recall. We have contacted GMC only to be told that the recalls are very specific. We have tried to explain this situation but have been told that we will have to deal with the selling dealership. However, this is a GMC situation, not a dealership problem. We are very concerned that a car manufacturer only recalls certain vehicles in a given year with a situation and leaves the other vehicles of the same year, make, and model on the road that they arbitrarily decide not to recall that are experiencing the same problems.

- Woodville, AL, USA

problem #1

Jun 012011


  • 1,000 miles
I did this in my last car (GM-Yukon) so I re-enacted to see if it would happen in my new car (Srx): I use my key fob to open only the hatch-back when walking up to locked car. I lay my purse (with key-fob and cell phone in it) in the back while unloading groceries, etc., and then close the hatch. I am locked out of the car. The car doesn't chirp to let me know the key-fob is the car after closing as it does when I close the doors up front while unlocked. I think this is a safety complaint because I could be locked out at night in a parking lot without a phone or money for a pay phone to call for help. I also think that key-fobs should have a hole in the car to plug it into. Women tend to keep keys in purse, not on their body.

- Marietta, GA, USA

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